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HomeMy WebLinkAbout7. MANAGERS REPORT 12/15/2009 Motmt Prospect INTEROFFICE MEMORANDUM Village of Mount Prospect Mount Prospect, Illinois FROM: MICHAEL E. JANONIS, VILLAGE MANAGER ~. DAVID ERB, FINANCE DIRECTOR ,., I BRIAN SIMMONS, COMMUNITY DEVELOPMENT DEPUTY DIRECTOR ~ MICHAEL DALLAS, ADMINISTRATIVE ANALYST DECEMBER 10, 2009 TO: DATE: SUBJECT: ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM VENDOR RECOMMENDATION PURPOSE To present to the Village Board a recommendation for a vendor to provide an ERP software solution. BACKGROUND In April ofthis year, the Village contracted with the consulting firm Plante & Moran (P&M) to assist in the selection of a Village-wide ERP software solution. Over the past eight (8) months, Village staff and P&M consultants conducted a thorough needs assessment and software system selection in preparation for replacement of the Village's current financial and community development software systems. Details on the process are provided as Attachment I to this memo. At the December 8, 2009, Committee of the Whole meeting, staff presented an update to the Board on the status of the project and obtained approval to move forward with the selection of a recommended ERP system vendor DISCUSSION Upon receiving approval from the Village Board, the ERP Project Steering Committee met to discuss the strengths of the two remaining vendors (Tyler and New World Systems) and select a finalist to enter into sole negotiations with the Village. Based on information obtaineclduring the selection process, the Steering Committee recommends entering into an agreement with New World Systems to provide the Enterprise Resource Planning software solution to the Village. The decision to select New World Systems was based on several factors including the following key decision points. 1. .NET Technology: The New World Systems ERP solution, Logos.NET, is built entirely on the Microsoft.NET platform. This software architecture is the most current software development platform in the industry. New World's "Agile" software development approach leverages the .NET platform's ability to more rapidly develop software to meet and address customer needs, as well as closely integrate to the suite of Microsoft products and other third party software. 2. "Work the Way You Live": Using the .NET platform, New World is able to develop software that is tightly integrated with the Microsoft Office suite of products which are widely used throughout the Village. Notifications can be sent to employees and residents via email messages, data can be easily imported and exported to Word and Excel, and reports can be generated using Word's mail merge function or Excel's Pivot Tables. On the very near horizon, New World will be releasing software functionality to be able to fold their Logos systems business processes into Microsoft Outlook emails. For example, the accounts Enterprise Resource Planning (ERP) System Vendor Recommendation December 10,2009 Page 2 payable/purchasing process will be integrated with Outlook so the employee could approve a purchase order without having to exit Outlook and enter the New World applications. 3. Client References: Site visits and reference checks to both long-standing and recent New World clients were conducted as part of the due diligence selection process. Information obtained during site visits helped to paint a picture of how well the software performed and how responsive New World was both during and post-implementation. Reference checks included questions to determine why a client selected New World, their client satisfaction level, and the project costs and budget. Over and over again, clients stated that the .NET technology platform and depth of functionality were the primary reasons for selecting New World over another vendor. Each of the respondents stated they were satisfied or highly-satisfied with their selection. In most cases, the final cost came in at or below budget and any that were above were as a result of major project scope changes. 4. Userability: Through the software demonstration process and client site visits, Village staff and Steering Committee members felt the New World solution offered a more user-friendly environment to work in. The approach and "feel" of the screens appeared more intuitive and the interaction between modules was smooth. Ultimately, userability is essential to gaining user acceptance of the new software and reducing the time needed for staff to adjust to the new software. Moreover, it will lead to a higher level of adoption ensuring the Village's significant capital investment is not wasted. On. December 7,2009, the Village received a "best and final" cost proposal from both New World and Tyler with the understanding that more exact pricing with the selected vendor would be determined as final project scoping was set and the level of integration and data conversion are determined. Both vendors "best and final" came in below budget. The budget listed in the Capital Improvement Plan for the ERP project is $1,002,000. At this time a final negotiated price for New World's ERP system is unavailable. Staff will be entering into sole negotiations with them shortly to finalize the agreed to Statement of Work, terms and conditions, and overall project cost Staff is tentatively scheduled to meet with representatives from New World on Monday, December 14, 2009, to negotiate the contract and receive final pricing. Staff will provide this information to the Board prior to the December 15, 2009, Board meeting as it is available. RECOMMENDATION It is recommended that the Board accept the proposal from New World Systems to provide the Village with an ERP software solution at a cost not to exceed the budgeted amount. . . ael Dallas Administrative Analyst ~t:7. ~ .17 ./ David Erb B~ns Finance Director Community Development Deputy Director c: ERP Steering Committee H:\ACCT\Financial Software RFP\ERP Vendor Recommendation - COW 12-15-09 - Dallas Revisions.doc INTEROFFICE MEMORANDUM Village of Mount Prospect Mount Prospect, Illinois DATE: MICHAEL E. JANONIS, VILLAGE MANAGER DAVID ERB, FINANCE DIRECTOR BRIAN SIMMONS, COMMUNITY DEVELOPMENT DEPUTY DIRECTOR MICHAEL DALLAS, ADMINISTRATIVE ANALYST DECEMBER 3, 2009 ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM UPDATE TO: FROM: SUBJECT: PURPOSE To review the status of the Enterprise Resource Planning (ERP) System project and obtain approval to complete final vendor negotiations. BACKGROUND On March 18, 2009, Finance Director David Erb sought approval to enter into an agreement with the consulting firm Plante & Moran to assist the Village in the ERP's System selection process. See Attachment I for a description of the events leading up to the hiring decision. Once on board, Mr. Mark Warner and Ms. Tracey Rau (from Plante and Moran), in concert with the Village's steering committee, helped identify the Village's enterprise software requirements, create and issue a Request for Proposals (RFP), and evaluate the RFP responses. Once the responses were evaluated, the committee began a rigorous due diligence process including vendor demonstrations, site visits, and reference checking. All Village employees were invited to attend and evaluate the vendor demonstrations, and several employees (including process/subject matter experts) attended site visits. Attachment II (Mr. Warner's letter to ERP System co-sponsors) provides a more thorough description of the software selection process to this point. DISCUSSION A. The Process Thus Far As indicated by Mr. Warner's letter to the project's co-sponsors, the process undertaken to select the ERP system software has been very methodical and meticulous. During each step in the process, very careful planning and preparation has been done to ensure the Village selects the best system for its needs. One of the more notable contributions to the process was Plante & Moran's detailed requirements and specifications document that supplemented the Village's RFP. Its thoroughness (over 175 pages) and simplicity made it easy to determine whether the vendors could meet the Village's requirements. Moreover, it served as the necessary foundation to create a script for vendors to adhere to during the demonstrations. The script then became a tool for staff to use to help evaluate the vendor's software. Also of great assistance during this selection process and unaddressed in Mr. Warner's letter, was staff's initial efforts to document their existing processes in flowcharts and narratives prior to the consultants conducting their needs analysis. This work significantly reduced the time necessary to identify the organization's process inefficiencies and understand the department's expectations in terms of outputs and improved coordination. The great work provided by the departments truly represented f Enterprise Resource Planning (ERP) System Update December 3, 2009 Page 2 their support and willingness to work together in a complicated project and help prepare for the new system. In addition to the effort put forth during the needs assessment and RFP process, it should also be noted how much work has gone into the committee's due diligence activities. As we have learned from the vendors, many local governments fail to put forth the effort to determine what will be the best solution for them. They make decisions based on one trait alone, such as cost, reputation, or some specific functionality. During this process, the committee has emphasized the importance to reach out to others using the software, including some communities not on the vendor's reference list, to determine vendor and system strengths and weaknesses. Emails have been sent and phone calls have been made to communities in and outside the State of Illinois. In addition to reference checking, many staff members attended site visits to learn from their counterparts how well the system was being utilized. Admittedly, some aspects of the site visits were not always pretty, including the candid opinions of the implementation process. Nevertheless, these and other positive comments have helped shaped the committee's evaluation of the vendors to this point. B. What An ERP System Should Offer Since the very first WebEx demonstration, there has been a strong sense of excitement regarding the level offunctionality, improved cross-functional productivity, and amount of readily available and easy to understand information to improve decision-making that a new ERP system will bring to the Village. As compared to the disconnected and dysfunctional software systems that the Finance Department's GEMS and Community Development's Blackbear currently provides, the steering committee believes the ERP system will eventually improve the organization's process efficiency by leaps and bounds. As one prime example, these new systems integrate closely with Microsoft applications like Outlook (notifications and workflow processing), Excel (report generation and budgeting), and Word (reporting). These functions are very important to staff who spend a great deal of time in these applications. Even more exciting, are the boundless opportunities presented by the new E-service or on-line business applications, such as online permitting, licensing, request for service, bill payments, utility billing, and employee access to payroll and benefit information. Finally, these software applications begin to meet the demands created by the business world to provide 24 hour/7 day a week access to local govemment operations via the Internet. Also as exciting are the collaboration tools and management dashboards that appear to be making inroads into the system. In the future, these tools should help to improve communication, as well as help managers monitor operational performance through metrics. C. What We Have learned While the systems have generally impressed us thus far, admittedly, the steering committee has found through its reference checking and site visits that the ERP implementation process is no easy undertaking and should not be taken lightly. Often times a steering committee's plans are never fully realized due to the amount of time and effort necessary to bring a module on-line. There is a significant amount of time taken by the selected vendor to learn about the Village's existing processes and configure them to their system's architecture. Conversion of software data in old systems must be cleansed and formatted prior to uploading to the new system. Careful integrations must be programmed to ensure process automation continues at the same operational level. End-user training must take place to get employees comfortable with the new system and system testing must occur to ensure the outputs and workflows meet the Village's expectations. All of these will require significant investment of time by an already lean workforce, dedication by upper management to maintain a commitment to complete system implementation and process integration, and unwavering support by the Village Board. H:\ACCT\Financial Software RFP\ERP Status Update - COW 12-3-09.doc Enterprise Resource Planning (ERP) System Update December 3, 2009 Page 3 Without these, any system that is purchased and installed, no matter the cost or level of functionality, will fail to significantly improve Village operations, as well as meet the steering committee's vision for this project. D. What Are the Next Steps? In order to complete the system selection process between the final two vendors, New World and Tyler, the steering committee has requested a best and final offer that addresses some changes to the original RFP's scope of work (mainly integrations/interfaces), as well as other concerns posed in the vendor's original cost proposals (including professional service figures and budgetary constraints). Soon after the December 8, 2009, committee-of-the whole meeting, the steering committee will select and notify the finalist vendor in order to enter sole contract negotiations with the Village. During negotiations, the committee expects further project scoping to occur, as well as some fine tuning ofthe cost proposal. On December 15, 2009, the project sponsors and project manager plan to submit the final vendor selection to the Village Board for approval. During the board meeting, a thorough explanation will be provided as to why the finalist vendor was selected. RECOMMENDATION Grant staff approval to complete vendor negotiations, with the intent to return to the Village Board on December 15, 2009, for conditional contract approval. David Erb Finance Director Brian Simmons Community Development Deputy Director . Michael Dallas Administrative Analyst Copy: ERP Steering Committee H:\ACCT\Financial Software RFP\ERP Status Update - COW 12-3-09.doc Rlante Thoran Memorandum From: David Erb, Brian Simmons Mark Warner To: Date: December 3, 2009 Re: ERP System Selection Project Summary Over the past several months, the Village has completed a thorough process of conducting a Village-wide Software Information System needs assessment and software system selection in preparation for replacement of the Village's current financial and Community Development systems. The project has been named internally at the Village, the ERP System Selection Project. Plante & Moran was engaged by the Village in late April 2009 to provide professional consulting services to the Village of Mount Prospect, to support the Village's effort in replacing its core. business information systems with a new suite of integrated systems. The remainder of this memorandum summarizes the activities conducted by the Village with assistance provided by Plante & Moran which is expected to soon culminate in the recommendation of the preferred vendor solution. CURRENT SITUATION OVERVIEW The focus of the ERP System Selection project has been to replace and implement the core legacy financial and Community Development software systems used at the Village as well as reduce the Village's dependency on custom developed applications and interfaces. Such current application software includes twenty three (23) separate modules, applications and components from the vendor Harris Computer Systems, Government E-management Solutions division (referred to at the Village as "GEMS"), as well as many internally developed programs and integrations. Additionally, the Community Development department uses the Blackbear software to process its building permits and inspections. GEMS and the internally developed . programs primarily run on a Windows server supported by the Village's Information Technology Services department. Additionally the Village uses, several related custom printing programs (checks, utility bills, W2s), various custom software, various MS FoxPro and Access tracking and reporting databases and a significant number of departmental tracking spreadsheets to support departmental operations. Due to the Village's desire to migrate to a more current technology to provide improved support for Village operations, the ERP System Selection project was initiated both in response to Village staff's significant dissatisfaction with the current GEMS and Blackbear systems and in a general intent to implement more current technology that will better serve the needs of the Village in the future. To develop a leadership structure for the project, the Village. established. a Steering Committee for the project to support the software selection process and key decisions related to it. The Steering Committee initially included participation by departmental leaders from the Village Manager's office, Information Technology Services, Finance and Community Development departments: During the project, as the Committee gained additional insight of the cross functional nature of many Village processes, departmental leaders from Public Works, Fire and Police departments wer~ adped. The Village's Steering Committee~ through a project charter, has established the following objectives with the successful completion of the. ERP System Selection project: . . Incorporate fully integrated "best business practices". . Develop a system that is user-friendly and empowers departments to analyze and improve their business processes. .J · Add and improve functionality in back-office functional areas. · Improve quality and accessibility of information for decision support and business planning. · Mitigate paper-based workflow processes and forms. · Reduce redundant "shadow systems", data entry, storage, and paper processing. · Improve operational effectiveness and productivity. · Enable e-Govemment initiatives, including enhanced customer service and web self-service. · Reduce the number of systems owned and supported by the Village and their related costs and inefficiencies by retiring existing legacy and back office "systems" and tools. · Implement redundancy in the system where appropriate for disaster recovery and business continuity purposes. SOFTWARE SELECTION SUMMARY As the project initiated, the Village's Steering Committee assessed the ERP software marketplace by meeting with foul' representative software vendors (Hansen Information Technologies, New World Systems, SunGard Public Sector, and Tyler Technologies) to review their software at a high level through a two hour Web-Ex demo. During the months of June through August 2009, a series of interviews were conducted with Village staff to identify software needs for a new integrated ERP solution. Individual departmental interviews were conducted and then cross-functional meetings were held which included staff with interests in processes that spanned the Village. The output from these interviews, as well as many other technical requirements, was used as the major source of input into the development of a Request for Proposal (RFP). The RFP was significantly detailed to document the Village requirements. In addition to system requirements the RFP included minimum proposal criteria, described the criteria for initial proposal evaluation and established finalist vendor selection activities and criteria. The Village's Steering Committee performed a detailed review of the RFP and provided feedback which was subsequently incorporated into the final version. Once compiled, the RFP was directly distributed on August 31, 2009 to a significant number of ERP providers an~ other related vendors of software solutions to local government. Additionally, the RFP was posted to the Village's web site and the Village posted an advertisement in the Daily Harold on September 5, 2009. Although there was a wide range of software functionality requested in the RFP, it was the desire of the Village to select, if possible, a single turn-key vendor solution that would satisfy a significant portion of the needs. The process included vendorQ&A, a Pre-Bid Meeting and Intent to Propose process along with multiple RFP addend urns. On September 25, 2009 four vendor responses were received to the RFP. Two of the vendors (CRW Systems and EnerGov Solutions) proposed solutions limited to Community Development functions while the other two vendors (New World Systems and Tyler Technologies) provided solutions focused on addressing the majority of the Village's functional requirements. The Village also received a "No BidP letter from the Public Works incumbent Asset Management software vendor, Hansen Information Technologies, indicating that they would not able to provide a solution within the budget that was allocated towards this project. Another "No Bid" letter was received by SunGard Public Sector explaining that their latest'software release would soon meet many of the Village's requirements however it was not targeted for release until the Spring of 2010. The prices of the qualified proposal responses ranged widely. However, there were varying levels of response to the proposal requirements that necessitated further review of the proposal responses to develop a more comparable analysis of the respondents. Plante & Moran and the Village Steering Committee conducted a detailed review of the proposals and Plante & Moran presented an initial -2- Rlante Thoran proposal analysis to the Steering Committee on October 8, 2009 that included a comprehensive review of vendor responses related to software functionality, vendor profile, costs provided by vendors, and compliance with requested contractual terms and conditions. In order to maximize the thoroughness in reviewing the most qualified solutions, a decision was made at this meeting to conduct a two-stage demonstration process for the two vendors that proposed software for the majority of the modules (New World Systems and Tyler Technologies) and only one round of demos from the two vendors (CRW Systems and EnerGov Solutions) that proposed the Community Development solution. In the first stage, the two vendors that proposed software for only the Community Development needs were brought in for a one-day demonstration and given detailed scripts to follow for each of the modules they proposed. The Steering Committee members as well as the Community Development staff participated in these demonstrations. The two full ERP vendors (New World Systems and Tyler Technologies) were brought in for a one-day overview demonstration given only to the Steering Committee. On November 3, 2009, the Steering Committee met to review the feedback/evaluations from the one day software demonstrations. At that time, all of the one day demos had been completed and the 3 day demonstrations were underway. The Committee discussed high level feedback relating to the vendor software demos and provided guidance on evaluating the demonstrations. At this particular Steering Committee meeting, it was decided to include department leadership from Public Works, Fire and Police to the Steering Committee due to an increased awareness of cross-departmental processing. The three-day demonstrations provided Village staff an opportunity to perform a detailed review of the products based on scripted criteria identified within each of the module areas. The three day long vendor demonstrations included staff from the various departments who had participated in the needs assessment process as well as members of the Village's Steering Committee. A meeting was held with the full Steering Committee on November 11, 2009 where the Steering Committee members reviewed the three day demonstrations and planned out site visits to 3 other local units of govemment. These site visits would again involve staff from the various departments who had participated in the needs assessment process as well as members of the Village's Steering Committee. Also initiated in this meeting was a decision on which ERP modules would be needed as well a discussion of desired interfaces/integrations to other software outside of the ERP modules. In addition to the site visits, in November, the Steering Committee distributed a survey to another 13 local units of govemment. These units included 7 municipalities that were using Tyler's product and 6 that were using New World's product. On November 18th, a status of these surveys as well as two of the three site visits was discussed with the Steering Committee. Points of integration with existing Village modules were discussed in length. It was concluded that the two Vendors that only proposed a solution for Community Development would no longer be included in the evaluation process, due to the fact that there was full agreement of the Steering Committee that the two full ERP vendors provided Community Development software which adequately met Community Development's needs and provided additional integration with the financial modules. After the meeting, requests for draft contracts from the two full ERP solution vendors were made and have subsequently been received. On November 25, 2009, the Steering Committee met to review the updated results of the site visits and it was decided that there was a need for additional discussions with vendors related to specific integration points with the Village's existing software for Public Works and the Fire Departments. -3- glante moran- Subsequent to a vendor decision, the Village will hold additional meetings to determine which software modules would be appropriate to purchase and to ensure that a complete and fully agreed to Statement of Work (SOW) with associated pricing is developed. As of the date of this memorandum this activity continues to be underway. The currently expected software purchase includes the following functions: 1. General Ledger & Financial Reporting 2. Comm Development-Permits & Inspections 3. Payroll 4. Master Address & GIS Integration 5. Budgeting 6. Utility Billing 7. Accounts Payable 8. liCensing 9. Comm Development-Housing 10. Purchasing and Requisitions 11. Comm Development-Planning & Zoning 12. Misc. Billing & Accounts Receivable 13. Human Resources 14. Cash Receipting/Cash Register 15. Request for Service 16. Bank Reconciliation 17. Miscellaneous Taxes 18. Project Management 19. Fixed Assets 20. Work Orders 21. Web Self Service components 22. Various Integrations Plante & Moran is in full support of the process that the Steering Committee is conducting in their vendor due diligence and supports the Village moving forward with negotiating a contract to receive the best a(ld final offer before making a final decision. -4- Rlante ~ moran INTEROFFICE MEMORANDUM Village of Mount Prospect Mount Prospect, Illinois TO: MICHAEL E. JANONIS, VILLAGE MANAGER FROM: FINANCE DIRECTOR DATE: MARCH 18, 2009 SUBJECT: ENTERPRISE RESOURCE PLANNING (ERP) PROJECT MANAGEMENT CONSULTANT RECOMENDA TION PURPOSE: Present for the Board's consideration a recommendation to retain the services of a project management consultant to support the analysis/design and vendor selection phases for a village- wide ERP system. Enterprise resource planning is an enterprise-wide information system designed to coordinate all the resources, information, and activities needed to complete business processes. ERP software works to promote integration and process automation and better provides for tools and data useful for the end user. BACKGROUND: The Village currently utilizes a suite of software applications to administer its general ledger, payroll, accounts payable, utility billing, accounts receivable and other financial management systems. In addition, there are several other third-party and internally written programs that assist the Village in managing its various business processes. The main suite of programs is over 10 years old and has reached the end of its useful life. Connectivity and similar obsolescence issues are apparent with the third-party and internally written programs which have also reached the end of their useful life necessitating replacement as well. The 2009-2013 Capital Improvement Plan (CIP) identifies budget needs for the replacement of this software. In the 2009 and 2010 Capital Improvement Fund budgets there are monies allocated for the hiring of a consultant to take the Village through the steps of selecting and implementing the new software. DISCUSSION: In February, Request for Proposals (RFP) were sent out to twelve (12) ERP project management consultant firms to solicit their interest in assisting the Village with the selection and implementation of a village-wide ERP system. We feel that a village-wide ERP system, in lieu ofthe current system configuration, will permit improved connectivity throughout the departments and increase efficiencies in operations. Tasks to be provided by the selecteq firm include assessment of the Village's current business information system, identify the computing needs and associated applications of its users, recommend a system design, develop a Request for Proposals (RFP) for the new integrated ERP system, evaluate the vendor's proposals, recommend a vendor solution, and manage the implementation. The project is broken down into three phases. Phase 1 is for analysis and design of the existing system and proposed ERP system. Phase 2 is for vendor selection which includes preparation of an RFP. Phase 3 covers the implementation of the selected software. A copy of the RFP is included as Attachment 1. The RFP strictly stated that only independent consultants would be considered for the engagement. Consultants could not have an affiliation or be a reseller of any software or enterprise system proposed. ,/ ERP Project Management Consultant Recommendation March 18, 2009 Page 2 of3 The Village received responses from five (5) firms. The five firms that returned a proposal were Clerestory, Conlon Group, IT Advocates, KPMG and Plante & Moran. Each of the firms has performed the scope of services listed above for other governmental entities. After a review of the proposals, four firms were invited for interviews before a core selection team. The core team included Dave Strahl and Mike Dallas from the Manager's Office, Joan Middleton from IT and Lynn Jarog and myself from Finance. A set list of questions was asked each firm to easily compare qualifications and experience. In addition, several follow-up questions were asked related to the proposals and information that came out during the interview process. After the interviews there was consensus among the core team of a first and second choice to provide the consulting service. Calls were then made to listed references to further assess the firm's capabilities and get insight into their interaction with staff. Finally, the fee structure and time commitment section of the proposal was addressed. Attachment 2 lists the total fees and hours allocated for each phase of the project. Some of the factors considered when determining the most qualified, best suited firm include staffing and other resources available to the firm, experience in providing similar services for other clients, understanding of and approach used to address the Village's needs outlined in the RFP and compatibility with Village staff. Based on these factors it was decided that Plante & Moran (P&M) was most qualified and best suited to provide the consulting services for this engagement. Below are some of the ways P&M was able to address the needs outline in the RFP. . Staffing and Resources: P&M is a management and consulting and public accounting firm with a staff of over 1,600 professionals, 150 of which support the Management Consulting Services Group. The project team that would have a part in the engagement with the Village includes professionals from the consulting, governmental accounting, technology and software sectors of their organization. Based on the size and complexity of the engagement we felt that the resource demands would not overwhelm P&M as it could some of the other firms interviewed. The core team also felt the number of hours allocated to the project were sufficient for a successful completion within the desired timeframe. . Relative Experience: Each of the members of the consultant team has considerable experience working with governmental clients. The scope of work for projects P&M team members have been involved in matches what the Village is looking to accomplish with its village-wide ERP system. . Project Approach and Understanding: Through the interview process P&M was best able to convey their business approach to our project. They were able to outline their project work plan that addressed the requirements outlined in the RFP. The project work plan proposed by P&M is very methodical and includes measurable objectives for each phase of the project. Defined roles and expectations were outlined for staff as well as for the consultant. . Compatibility: Understanding the importance of complete buy-in by the end user has on the success of the project we wanted to make sure that the consultants would be able to interact well with staff while balancing the need for the project to move along. Phase 1 of the project is for analysis and design of the existing system and proposed ERP system. This phase will consist of inter-department and inter-function meetings with end users. A high level of interpersonal skills will be needed by the consultant. Based on the interviews and reference calls we believe that P&M staff possesses the needed skills in this area. H:\ACCT\Financial Software RFP\ERP Consultant Recomendation.doc ERP Project Management Consultant Recommendation March 18, 2009 Page 3 of 3 As staff worked through the proposals and firm interviews it became apparent that to address all three phases at this time might not be cost effective for the Village. There are currently a number of questions regarding the final phase that are dependent on the system configuration and software that is ultimately chosen. The difficulty among the firms in pricing and setting hour commitments for this final phase is obvious in the pricing proposals received. Hours ranged from 76 to 2,330. The number of hours that P&M has allocated for Phase 3 (576) appears to be most in line with the successful completion of the project. However, since it is not necessary to commit to the Phase 3 work at this time we felt it is in the best interest of the Village to delay final decision for this work until better information is available. P&M and the Village have agreed to hold off on setting the scope and pricing on Phase 3 activities until a software vendor is selected. The original fee proposed by P&M for Phases 1 and 2 is $114,720. This is based on 478 hours of consultant staff time. The average number of hours allocated for the first two phases by all five firms was 590 with a low end commitment of 162 hours and a high end commitment of 1,100. Staff has had follow-up conversations with P&M and their final fee is negotiable while we firm up roles and responsibilities between the Village and the consultant. Results of our discussion with the consultant will be provided to the Board at the Committee of the Whole meeting. Although the fee for P&M is not the low quote we feel that there is better overall value being received from a more qualified firm. The 2009 and 2010 budgets includes $90,000 for consulting services. The original scope of work that the budget was based consisted of a simple village-wide financial management system, similar to what we currently have, along with the implementation of an integrated suite of programs for Community Development. The scope as presented in the RFP was expanded to address the issues we are having with the third-party and internally written programs that are best addressed using an ERP system. As a result the budget will need to be adjusted to accommodate the additional work. Funds to support the additional cost are available from the Community Development budget for Other Professional Services. These funds are intended for process review in the Building Division that will now occur in the analysis and design phase of the ERP project. RECOMMENDATION: Request authorization from the Board to retain the services of Plante & Moran to provide ERP project management consulting services for an amount not to exceed $114,720. David O. Erb Finance Director DOEI H:\ACCT\Financial Software RFP\ERP Consultant Recomendation.doc Mount Prospect INTEROFFICE MEMORANDUM Village of Mount Prospect Mount Prospect, Illinois TO: MICHAEL E. JANONIS, VILLAGE MANAGER FROM: FINANCE DIRECTOR DATE: DECEMBER 3, 2009 SUBJECT: 2010 PROPERTY AND WORKERS COMPENSATION INSURANCE PROGR PURPOSE: To present a recommendation for the property and workers compensation insurance program beginning January 1, 2010 and ending December 31, 2010. DISCUSSION: The Village's current property and workers compensation insurance policies are set to expire on December 31,2009. With the assistance of the Village's insurance consultant, staff negotiated with the existing broker and insurance companies to secure coverage for 2010. We did not seek alternative proposals for the 2010 renewal because ofthe continued narrow market for municipal risks. There is only one competitive insurer for the excess WC - Safety National. Federal (Chubb) has been the most competitive on cost and coverage for property. Only Travelers and Hartford compete with Chubb for Municipal property coverage. The Village will seek quotes from each of these insurers when the market turns. The following is a brief summary of our expiring insurance program, an analysis of the proposals received, and a summary of the insurance package being recommended by staff and its consultant. Expiring Program Attached is the current schedule of insurance in force, showing the type of coverage, the carrier, policy limits, and the broker of record (Attachment I). Village buildings and vehicles were insured this past year by Federal Insurance (Chubb) Company. The amount of coverage was $66.5 million, with a $25,000 deductible. The annual premium was $75,780. The broker offering the coverage was Arthur J. Gallagher and Co. The Village has been self-insured for liability insurance since 2005. Prior to 2005 the Village purchased conventional coverage. The change in the insurance program was based on a recommendation from our insurance consultant and the results of an actuary study. The Village elected to self-insure for liability coverage up to the point where excess coverage is available from HELP, the high-level excess liability pool ($2,000,000). Excess workers compensation coverage was purchased from Safety National, which insured the Village for individual claims in excess of $500,000. There is a $1 million aggregate limit for worker compensation claims. The annual premium was $46,534. The broker was Arthur J. Gallagher and Co. Proposal Received Nugent Consulting Group assisted the Village in securing proposals from our current broker and underwriters. Mr. Nugent presents a summary of renewal offered by Arthur J. Gallagher and Co. for the upcoming policy period and a breakdown of premium by coverage type for policy years 2006-2009 (Attachment II). The renewal quote for property coverage was basically flat from the prior year and totaled $75,730 while total insurable values increased 2.7%. The renewal quote for excess workers compensation coverage increased 4.2% from the prior year from $46,534 to $48,485. This was due to the increase in the payroll basis at which the rate is calculated. Self-insured retention levels remain unchanged from the prior year and are set at $500,000. The total for Property and Workers' Compensation Insurance Program December 3, 2009 Page 2 all premiums and commissions as quoted is $136,597, an increase of 1.9% from the 2009 premiums. A total of $139,500 is included in the proposed 2010 budget for this coverage. The insurance companies being recommended are very sound financially and have an excellent claims payment history. Chubb Group is rated A++, XV (Superior) by A.M. Best, a recognized insurance company rating service. Safety National Casualty Corp. is rated A, IX (Excellent). RECOMMENDATION: It is recommended the Village purchase property and excess workers compensation insurance from Arthur J. Gallagher and Co. with premiums and broker's fees totaling $136,597. U~C7. ~. DAVID O. ERB FINANCE DIRECTOR DOE/ Attachments 1:\lnsurance\Memos\2009\2010 Renewal- Property and WC.doc w U I-~ Uo ~u. rJl~ owo> ~ug o.ZN 1-<(... z~.., 5 ~ ; ::iE~..c u. u. ffi 00 l.l ~~t3 ~5 _W >:I: u rJl 0) ro Vl g> III 'E '- ~ :.:J gw <( t.l Vl l;:: Vl .~ ~.E c.x:.:J (/)w Q>~c: :c :; ,2 UUJ"E :J c: .m -c::Iw ~~~ E ::J .E 0) ct lii -'" o 00 '- ;>,0) t.l..c == E o ::J o.z c: o ~~ .0. 0 x w lii 'E ro U I- o <Xl r-- lli r-- ~ 0000 r--ooo C') 0 LO 0 <6L6N~~ ~~~~ '- 0) J:: Ol .!!l ro (9 L.. L.. L.. 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(/) ..c t t ..c Q) Q) a> (/) Ol a> a> 0- (f) (f) Q. a> ..!!1 Q. Q. 0 0 0 m e 0 - CJ () L- X L- ::J S S 0- W (9 0- 0- <( Mount Prospect INTEROFFICE MEMORANDUM Village of Mount Prospect Mount Prospect, Illinois TO: DAVID ERB, FINANCE DIRECTOR ~. FROM: DEPUTY FINANCE DIRECTOR DATE: DECEMBER 8, 2009 SUBJECT: COPIER LEASES PROPOSAL The Finance Department is requesting a waiver of the bid process to lease six copiers. BACKGROUND In 2002 the Village began the practice of leasing copiers instead of purchasing them. That year the Police Department, Fire Department and the Clerk's Office entered into a three- year lease agreement. Staff was very pleased with the leasing arrangement and service provided so the following year three additional Toshiba copiers were leased. Since then the Village has continued to replace copiers with leased copiers. Currently the Department copiers are leased with only one exception which is a small black and white Toshiba 1560 copier that is 10 years old located in Public Works. The Police Department, Fire Department, Finance Department, Information Technology Department, Human Services Department, Clerk's Office, and Public Works Department all had lease agreements with a company called Imagetec and the Community Development Department with a company called Chicago Office Technology Group (COTG) for the leasing of thirteen Toshiba copiers. Typically the leases were negotiated three-year commitments. Staff had been very pleased with the leasing arrangement and service provided from both companies. In 2008 the Village made the decision to lease the five copiers up for renewal from COTG with negotiated four-year commitments. Both Imagetec and COTG were asked to submit proposals; COTG was able to give the best price and all other factors such as service and reliability remained equal. Copier Leases December 8,2009 Page 2 The leases for the five copiers with Imagetec will expire at the end of the year and the Public Works Toshiba 1560 copier is in need of replacement. Personnel from the Police, Human Services, Information Technology, Public Works and the Finance Departments began discussing the replacement of the copiers at the end of September. The points of discussion included reliability, speed, functionalities, types of print and copy jobs, print volume, space constraints, upgrades needed and other comments and concerns. The discussions determined that all departments need copy, print, fax, and scan functionalities. Feedback on the Toshiba color copier was received and the reliability of the color copier and the service received for the Police Department is less than desirable. Each department also discussed needs of adding color as an option to the machines. The Finance Department was asked to research new copiers that provide the functionalities needed and to negotiate another lease for new copiers. Due to the reliability and the service issues that have been developing with COTG, and the unresponsiveness of lmagetec to receive pricing and to retain our business, we felt it necessary to research the various brands of copiers and the vendors that provide service. We looked at seven different vendors in the area and decided to seek proposals from four different vendors. lmagetec, COTG, Gordon Flesch and Nexus were asked to submit proposals.. All vendors submitted their proposals and made recommendations as to which copiers would be the best for the Village. Nexus provided the proposal with the best pricing. Nexus is a small company founded in 1982 with forty employees. Their corporate office is located in Rockford, and the technician's are dispatched from an office in Elgin. The Nexus solution includes two Canon 5050N copiers, one Canon 3235i, one Canon 5055 and two Canon C5051 copiers which will provide copy, print, scan, and fax functionalities. The Gordon Flesch Company is a larger company with the corporate office located in Geneva and six branch offices in the area. The Gordon Flesch solution is also the same as above; however, their pricing is significantly higher than Nexus. The Canon C5051 copiers are color copiers which will be located in the Finance and Public Works Department. The copiers will be replacing existing copiers, color printers and fax machines. Our research found that Canon is a superior brand when compared to the Toshiba brand. Copier Leases December 8,2009 Page 3 RECOMMENDATION Although the Toshiba copy machines have been good, reliable and cost effective to operate in the past, the Toshiba color copiers that were placed into service last year have not been as reliable. We recommend going with a new vendor and leasing the Canon products for the six copiers in need of replacement. References for Nexus were called and we found that Nexus provides outstanding service and the Canon copiers received excellent reviews. Funds are included in the operating budgets of the five departments to continue the leases and pay the service contract fees. 4 - Year Nexus .....L...\ ..~~~gQ.rJ'"FI~~ch i ! ,,,. ~ , i (~LT<?~bi!>.~...~l~~~.-VJbi!~.I)!git~L.g<?pi.~.~~ . i (~tToshi~~ .g<?'<?.f g<?p~ers 38,928.00; i . ..... .. .. ......._..... L .. ,.......... 26,400.00 I .. .. ~... 65,?2~.QQ.J..!.~ Ll~!.?41:2~, 30,915.84 i .76,257.12 ; j ........_..._....._.n_._.'.__.,.,.,~w,.~._.__..L..w._...."._.n_.<..,.,_,....".n...._.,_.y.._...,..y._.w. . . fY!ain.t~Qa.n~e.A9~e~l'!!ent $ 6,266.:40 1J~. ......6.!?9T?0 As indicated above, pricing was obtained for four-year lease agreements. Detail worksheets on the pricing for the six copiers and specification sheets are included with this memorandum. Nexus recommended a four year lease agreement for the Canon copiers. After reviewing the needs of the departments, the average life of the machines and the cost, it is recommended that we lease the six Canon replacement copiers from Nexus for a four-year period at an amount not to exceed $65,328. Lynn Jarog Deputy Finance Director ATTACHMENTS H:\ACCT\Copiers\2009 Board Proposal\Proposal VB 2009 Memo.doc l/) ... Q) '0. o () ... o (5 () N "0 C ro 2 :c $ I "0 C <( I ~ () ro ai ..,. ... S Q) l/) ro Q) ...J .c "E o ~ co ..,. C/) f- Z UJ ~ UJ > o 0:: a.. ~ o UJ C/) o a.. l/) o ~ 0:: Q) a..z o "0 () ~ 0 10 . ~ M M "E .... N .a; ~ 5 0 0 Q)'O Q) 0 0 g>u E 0 00. tD N ... - :I N Q)",- > :I 0 <c> C < Q)~Q) 0 0 0 0 0 0 g>~ E N 0 Q)~.2 a> 00 ~2~ .... .... < Q) 0 0 III 0 0 "'- 0 0 Q) C ..J Q) 0 0 (ij~ M M :I", ri ri 2a. < E E III 2x 2 x l!! 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'.""'~ --'. ~/ , -~ " . ~, '- - ..-....... - m~ ~imageRUNNER. ~ 3 2 ~ 5 / 3 2 3 5 SERIES r - [~ ...~ ---- - --:- - ~,;, .."~' "ID.; r.i'.:--:-, "NG THE imageRUNNER 324S/324Si/323S/323Si MODELS (~).:\ ':'nlless Integration to lpt Your : .,iness RUN I The new Canon imageRUNNER 324S/324Si/323S/323Si models will capture the imagination of businesses that want to run their offices more seamlessly and captivate users with intuitive features that increase productivity. Now companies and workgroups can truly achieve their business goals and perform like never before through tighter integration with existing infrastructures and enhanced usability. Why settle for less when the imageRUNNER 324S/324Si/323S/323Si models are well within your reach? From copying to scanning, printing to storing, and sending to customizing, there's no better solution for workgroups and small offices. Featuring a new system architecture that's both highly compact and customizable, it's never been so easy to connect your total enterprise. Two different versions of the devices are available-an "j" model and a "Base" model. The "i" model comes bundled with many standard features for out-of.the-box business productivity, such a pel se/6 support, PostScripti!) 3'" emulation, and advanced sendir capabilities. The "Base" model is highly configurable and offers a selection of options to best fit your unique environment. ::,:.!~:;~i/.' '.' . .... Copy Function imageRUNNER 324513235 Standard Mail Box Standard Print Standard: UFR II Optional: Pel 5e/6. PostScript 3 Emulation Standard: UFR II, Pel 5e/6, PostScript 3 Emulation Scan Standard: Color Network ScanGear Color Universal Send Optional: Color Universal Send. Optional: Advanced Feature Set.. Optional: Security Feature Set... Standard: Color Universal Send Standard: Advanced Feature Set** Standard: Security Feature Set.** Super G3 Fax Optional (1, 2, or 3 lines) Web Access Optional USB Memory Support Optional MEAp$ Standard · Color V-Send Trial Kit Standard. ** Includes High Compression, Searchable, and Trace & Smooth Modes. *** Includes Digital Device Signature and Encrypted PDF. I ;t ~ ~ ~ I:. - I .. Puncher Unit-Ml Additional Finisher Tray-Bl ~ ,.......,.1" =1-- Main Unit .~ ~ f-,.:N,;,;.,,]'~; f~~. ' ~ c, 1- .. I . . Cassette Feeding Unit-Y3 I ---- Copy Tray-!I . - Paper Deck-QI MAIN UNIT Type: Copying Method: Developing System: .. Saddle Finisher-AE2 Monochrome Digital Multifunction Imaging System laser Dry Electrostatic Transfer Dry Monocomponent Toner Projection RAPID Fusing System Fixing System: Std_ Memory imageRUNNER 3245/3235: 512MB RAM + 256MB RAM imageRUNNER 32451/3235i: 1GB RAM + 256MB RAM Max. Memory: 1GB RAM + 76SMB RAM Hard Disk Drive: 60GB Copy/Print Speed (letter) imageRUNNER 3245/3245i: Up to 45 ppm imageRUNNER 3235/3235i: Up to 35 ppm First-Copy Time: 3.9 Seconds (From Platen Glass) 5.9 Seconds (From DADF) 10 Seconds or less From Sleep Mode 35 Seconds or less From Main Power Off Warm-Up Time: Network Interface Connections: Acceptable Originals: Max. Original Copy Size: Min. Copy Size: Acceptable Paper Sizes: Scan Resolution: Copy Resolution: Print Resolution: Halftone: Document Feeding Method: Duplexing: Paper Supply Standard: Optional: Maximum: Acceptable Paper Sizes Upper Cassette: lower Cassette: Stack Bypass: Acceptable Paper Weight Cassettes: Stack Bypass: Dimensions (H x W x 0): Weight: Power Requirements: 10/100/1000 Base-Tl( (RJ-45), USB 2.0 (Device), USB 2.0 (Host) x 2 Sheets, Books, and 3-Oimensional Objects up to 4.4 lb. l1"xl7" H/S" x 5- 7/S" (Stack Bypass) 11" x 17', legal, letter, letter-R 600 x 600 dpi 1200 x 600 dpi (Interpolated) 1200 x 1200 dpl. 256 Gradations of Gray 100-Sheet Duplexing Automatic Document Feeder (Standard) Standard Automatic Trayless Duplexing Dual 550-Sheet Paper Cassettes + 50-Sheet Stack Bypass Dual 550-Sheet Paper Cassettes + 2,700-Sheet Paper Deck 4,950 Sheets legal, letler, letter-R, Statement-R, Executive 11" x 17", Legal, letter, letter-R, Statement-R, Executive 11" x 17", legal, letter, letler-R, Statement-R, Executive, Free Size (H/S" x5-7/S" to 11-5/S" x 17"), and Envelopes 17 lb. to 24 lb. Bond 17 lb. to 32 lb. Bond 35-1/2" x 22-1/4" x 27-5/S" (901mm x 565mm x 700mm) ISllb. (S2kg) 120V AC, 60Hz, lOA Finisher-AEl Power Consumption: Plug: Toner (Estimated Yield): CDpy Features Multiple Copies: Max. Copy Reservation: Exposure: Magnification Preset Reduction: Preset Enlargement: Zoom Mode Platen: DADF: Inner 2-Way Tray-DI Finisher-51 I . .. Cabinet-PI 1.41kW (Max.) NEMA 5-15P 24,000 Impressions at 6% Image Coverage 1 - 999 20 lobs Automatic or Manual (9 levels) 25%, 50%, 64%, 73%, 7S% 121%,129%,200%,400% Data Format File, E-mail: I-fax: USB Memory Media Supported Applications: TIFF, IPEG, PDF, XPS, PDF/XPS (Com pac!),., PDF (Trace & Smooth)," PDF /XPS (OCR)," Encrypted PDF,." Digital Device Signature PDF/XPS.... Digital User Signature PDF /XPS I. B/W: TIFF (MH, MR, MMR) Color: nFF (Profile-C) Scan to USB Memory Media, Print from USB Memory Media TIFF, )PEG, PDF TIFF, )PEG, PDF, PDF (Compact)'" PDF (Trace & Smooth)," PDF (OCR)", Encrypted PDF.... Digital Device Signature PDF.... Digital User Signature PDFI. Supported Print File Formats: 25% - 400% (in 1% Increments) 25% - 200% (in 1 % Increments) t Supported Scan File Formats: Print Features CPU: Std. Memory imageRUNNER 3245/3235: 512MB RAM + 256MB RAM (Shared) imageRUNNER 3245i/3235i: 1GB RAM + 256MB RAM (Shared) Max. Memory: 1GB RAM + 76SMB RAM (Shared) Hard Disk Drive: 60GB (Shared) Maximum Print Resolution: 1200 x 1200 dpi. Supported POL imageRUNNER 3245/3235: Std. UFR II, Opt. PCl 5e/6, PS 3 em. t imageRUNNER 3245i/3235i: Std. UFR II, PCl 5e/6, PS 3 em. Supported OS UFR II: PCl 5e/6: PS 3 em.: MailBox Features Max. Mail Boxes Supported: Scan Features Network TWAIN Scan: Network Scan Utility: Canon Custom Processor Windows. 2000/XP/Server 2003/ Windows Vista. Cltrix MetaFrame Macintosh. OS X (OS 10.2.S or later) Windows 2000/XP/Server 2003/ Windows Vista Citrix MetaFrame Windows 2000/XP/Server 2003/ Windows Vista Citrix MetaFrame Macintosh OS X (OS 10.3.S or later) 100 User Inboxes, One Memory RX t Inbox, 50 Confidential Fax In boxes I Standard Color Network ScanGear Color Universal Send Features (Standard for 32451/3235i models; Optional on 3245/3235 models) Color Mode: Address Book Capacity: Sending Methods: Communication Protocol File: E-mail/I.fax: Auto Color Select (Full Color/Grayscale) Auto Color Select (Full Color, B/Wlt Full Color Grayscale, B/W Max. I,SOO Destinations I (Includes 200 One-Touch Buttons) I Max. 5 LOAP Servers E-mail, I-fax, 5MB, File Server (FTP, IPX, WebDAV), User Inbox, Super G3 Fax (Optional) FTP(TCP/IP),SMB(TCP/IP), NCP (lPXl, WebDAV SMTP, POP3. I-fax (Simple, Full) Required Accessories imageRUNNER 3245/3235: USB Memory Connectivity Kit.Al, PS Printer Kit-AAl or Direct Print Kil-FI for printing imageRUNNER3245i/3235i: USB Memory Connectivity Kit.Al Duplexlng Automatic Document Feeder Acceptable Originals: Statement to 11" x 17" Acceptable Weights One-Sided Scanning: Two-Sided Scanning: Paper Capacity: OPTIONAL ACCESSORIES Cassette Feeding Unit.Y3 Acceptable Paper Sizes: Paper Capacity: Acceptable Paper Weight: Weight: Paper Oeck-Q1 Acceptable Paper Size: Paper Capacity: Acceptable Paper Weight: Dimensions (H x W x 0): Weight: I Inner 2-Way Tray-01 Number ofTrays: Acceptable Paper Sizes: I Acceptable Paper Weight: Paper Capacity Per Tray Upper Tray: lower Tray: Attachable Accessories: 11 lb. to 32 lb. Bond 13 lb. to 32 lb. Bond 100 Sheets (20 lb. Bond) 11" x 17", legal, leller, leller-R, Statement-R, Executive Dual 550-Sheet Casselles (1,100 Sheets at20 lb. Bond) 17 lb. to 24 lb. Bond Approx. 50.7 lb. (23kg) letter 2,700 Sheets (20 lb. Bond) 17 lb. to 24 lb. Bond IS-5/S' x 14-5/S" x 23-1/4" (473mm x 372mm x 591mm) Approx. 65.3 lb. (29.6kg) Two 11" x 17", legal, letter, letter-R, Statement-R, Executive, Envelope. Freesize (H/S" x 5-7/S" to 11-3/4" x 17") 17 lb. to 32 lb. Bond 100 Sheets (lTR), 50 Sheets (Other Sizes) 250 Sheets (lTR), 100 Sheets (Other Sizes) Copy Tray-II Specifications are continued on back. r- . I Finisher,Sl Number of Trays: Acceptable Paper Sizes: Acceptable Paper Weight: Tray Capacity Non1:ollate. Collate, Group Mode: Staple Mode: Staple Mode: Staple Position Top Left Corner: Top Right Corner: Max. Stapling Capacity: Attachable Accessories: One (Second Tray Optional) 11" x 17", Legal, Letter, Leller.R, Statement.R, Executive, Envelope, Freesize (3-7/8" x 5.7/8" to 11.3/4" x 17") 17 lb. to 32 lb. Bond 300 Sheets Per Tray (Letter, Statement.R) 150 Sheets Per Tray (11" x 17", Legal, Leller.R) 300 Sheets/30 Sets Per Tray (Letter) 150 Sheets/30 Sets Per Tray (11' x 17", Legal, Letter.R) II" x 17' (Landscape), Legal (Landscape), Letter. Leller.R 11' x 17" (Portrait), Legal (Portrait) 50 Sheets (Letter) 30 Sheets (11" x 17", Legal, Letter.R) Additional Finisher Tray.Bl Puncher Unit.Rl Copy Tray.J1 Puncher Unit.Rl (Option for Finisher.Sl) Acceptable Paper Sizes: 11" x 17", Legal, Leller, Letter.R Acceptable Paper Weight: 17 lb. to 32 lb. Bond Punch Type Two Holes: Three Holes: Punch Waste Capacity Two Holes: Three Holes: Legal, Letter.R 11" x 17", Letter Approx. 2,500 Sheets Approx. 1,500 Sheets Finisher.AE1/Saddle Finisher.AE2 Number ofTrays: 2Trays Acceptable Paper Sizes: 11" x 17', Legal, Letter, Letter.R, Statement, Statement-R, Executive, Envelope, Freesize (3-7/8" x 5.7/8" to 11.3/4' x 17'~ Acceptable Paper Weight: 17 lb. to 32 lb. Bond ~ ImageR U N N ERe l' 3 2 4 5 / 3 2 4 5 i .e I mag e RUN N E R- l' 3 2 3 5 / 3 2 3 5 i Tray Capacity Non.collate, Collate, Group Mode: Staple Mode: Staple Positions: Max. Stapling Capacity: 1,000 Sheets (Letter, Statement.R, Executive) 500 Sheets (11" x 17", Legal, Letter.R) 1,000 Sheets/30 Sets (Letter, Executive) 500 Sheets/30 Sets (11' x 17", Legal, Letter.R) Corner Staple, Double.Staple 50 Sheets (Letter, Executive) 30 Sheets (11" x 17", Legal, Letter.R) Saddle.Stitching' Acceptable Paper Sizes: 11" x 17", Legal, Letter.R Saddle.Stitch Capacity: 15 Sheets (60.Page Booklets) Tray Capacity: 25 Sets (1 to 5 Sheets) 15 Sets (6 to 10 Sheets) 10 Sets (lIto 15 Sheets) V.Folding Folding: Dimensions (H x W x D) Finisher.AEl : Saddle Finisher.AE2: Attachable Accessories: 40.7/8" x 25.3/8" x 25.7/8" (1037mm x 643mm x 657mm) 40.7/8" x 29.3/8" x 25.7/8" (l037mm x 747mm x 657mm) Puncher Unit.Ml Puncher Unit.M1 (Option for Finisher.Af1/Saddle Finisher.A(2) Acceptable Paper Sizes: 11" x 17", Legal, Letter, Letter.R Acceptable PaperWeight: 17 lb. to 32 lb. Bond Punch Type Two Holes: Legal, Letter.R Three Holes: 11" x 17", Letter Punch Waste Capacity: Approx. 3,000 Sheets PeL Printer Kit.AA1 (Standard for imageRUNNER 3245i/3235i Models) POL: PCL 5e, PCL 6 Internal Fonts: 80 Scalable Fonts, 30 Barcode, 10 Bitmap, 2 OCR Fonts Supported OS: Windows 2000/XP/Server 2003/ Windows Vista Citrix MetaFrame PS Printer Kit.AAloo (Standard for imageRUNNER 3245i/3235i Models) POL: Internal Fonts: Supported OS: As an ENERGY STAR' Partner, Canon U.S.A., Inc. has determined that these products meet the ENERGY STAR guidelines for energy efficiency. ENERGY STAR and the ENERGY STAR mark are registered u.s. marks. Microsoft, PowerPolnt, Windows and Windows Vista are registered trademarks of Microsoft Corporation in the United States and/or other countries. Adobe and Illustrator are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Macintosh is a trademark of Apple Ine. CANON,IMAGERUNNER, MEAP, and the GENUINE logo are registered trademarks of Canon Inc. in the United States and may also be registered trademarks or trademarks in other countries. IMAGEWARE Is a registered trademark of Canon U.s.A., Ine. in the United States and is a trademark of Canon Inc. In certain other countries. IMAGEANYWARE is a trademark of Canon. AU other referenced product names and marks are trademarks of their respective owners and are hereby acknowledged. Specifications and availability subject to change without notice. @200S Canon U.s.A., Inc. AU rights reserved. 1,000 Sheets (Letter, Statement.R) 500 Sheets (11" x 17", Legal, Letter.R) 1,000 Sheets/30 Sets (Letter) 500 Sheets/30 Sets (11" x 17", Legal, Letter.R) Tray Capacity (with Additional Finisher Tray.Bl) Non.collate, Collate, Group Mode: 0121W53S 060S. 324 5/323 5.100M.lCR Q ~~~~~E~.~~.~~.C~C.lED PostScript 3 Emulation 136 Scalable Fonts Windows 2000/XP/Server 2003/ Windows Vista Citrix MetaFrame Macintosh OSX (OS 10.3.8 or later) Super G3 Fax Board Applicable Line: Connection Lines: Sending/Original Size: Receiving/Printing Size: OTHER OPTlONALACCESSORIES . Cabinet.Pl . FL Cassette.Yl(replacement) . FL Cassette.Zl (replacement) . Envelope Feeder Attachment.C2 . Copy Tray.) 1 . DocumentTray'J1 . Card Reader.Cl . Carder Reader Kit.B3 . PCL Printer Kit.Ml' . PS Printer Kit.Ml' . Direct Print KiHl' . Barcode Printing Kit.Aloo . Encrypted Secure Print Software.(1oo . Color Universal Send Kit.Pl' . Universal Send Advanced Feature Set.Blm' . Universal Send Security Feature Set.Bltt"" . Digital User Signature Kit.Bl . eCopy Suite . Web Access Software.Gll . USB Memory Connectivity Kit.Al Public Switched Telephone Network (PSTN) Up to 3 Statement to 11" x 17" Statement to 11" x 17" . Secure Watermark.Al . Super G3 Fax Board.ACl . Super G3 2nd Line Fax Board.ACl . Super G3 2nd/3rd Line Fax Board.ACl . Additional Memory Type A (512MB). . System Upgrade RAM.Al . Access Management System Kit.A2 . HOD Data Encryption Kit.B5 . HOD Data Erase Kit.B2 . Braille Label Kit.El . ADF Access Handle.Al . Voice Operation Kit.Bll1 . Voice Guidance Kit.Dl . Remote Operator's Software Kit.A3 . Workflow Composer.(1 . Expansion Bus Board.El . Wireless LAN Board.Al . IP See Board.Al . Removable Hard Disk Drive Kit.(1 . 1200 x 1200 dpi printing resolution is not available with Pel5e. . Available with Saddle Anlsher.AE2 only. *' Requires Universal Send Advanced Features Set.SI (standard on 3245i/32351). Requires Universal Send Security Feature Set,SI (standard on 32451/32351). .. Requires Digital User Signature Klt.AI. ..... Requires Pel Printer Klt-AA1. I Requires Additional Memory Type A to display Web Rash content. Requires the PS Prinler Kit.AAI or Direct Print Kit.fllf prinling POF files. tt Requires Additional Memory Type A. III Requires Color Universal Send Klt.PI or USS Memory Connectivity Kit.AI. , Standard with ImageRUNNER 3245i/32351 models. Canon imageANYWARE .' . ... . . 1-800-0K-CANON www.usa.canon.com Canon u.s.A., Inc. One Canon Plaza lake Success, NY 11042 USEN~ .. ..,'III...J.U......... Canon I~ CORPORATE SOLUTIONS ~ -~~ ,I' --~ - 'l ~ ........-- ., "'- '-.. .e imageR UN N ERe JIll SD5DN ~"';II ~. II ....,'..,.1 ',,] t! - ~ I , ~ ~" f' /" ... ... r----' r .-J ..... / I .,. - r _--- v-'-<"". ,... ,. m~ ,.'.,"1 J I SPEED, POWER, AND RELIABILITY FOR DEMANDING OFFICES Next-generation imageRUNNER~ technology delivers the tools you need for everyday printing. ~ i mageRU N NERe ... 5D5DN Speed, power, and reliability. What more does your busy office need? Canon thinks more-much more. That's why the new imageRUNNER sosoN system has been infused with the latest Canon technology and security advancements to meet today's business demands. The Canon imageRUNNER sosoN model is built on Canon's next- generation imageCHIP system architecture for true job concurrency and exceptional multifunction performance. This system provides powerful capabilities to boost productivity and streamline workflows while providing peace of mind that your critical information is protected with advanced security and administration features. Offering standard network printing, a full range of professional finishing options, powerful document creation tools, robust storage and communication features, and cutting-edge print controller options, the versatile imageRUNNER sosoN model delivers everything you need to produce sophisticated documents with ease. . I MAIN UNIT Type: Imaging System: Developing System: Fixing System: Acceptable Originals: Max. Original Size: Max. Copy Size: Min. Copy Size: Memory: Max. Copy Reservation: Max. Mail Boxes Supported: Scan Resolution: Copy Resolution: Print Resolution: Halftone: Exposure Control: Copy/Print Speeds: First-Copy Time: Warm-Up Time: Multiple Copies: Document Feeding Method: Paper Supply Standard: Saddle Finisher-AD2 Finisher-AD1 Monochrome Digital Multifunction Imaging System Laser Dry Electrostatic Transfer Dry Mono Component Toner Projection Induction Heating Fusing System Sheets, Books, and 3-Dimensional objects up to 4.4 lb. 11"x17" 11"x17" 3-7/B" x 5-7/B" (via Stack Bypass) Standard 1GB RAM + 40GB HOD (Shared) 20 Jobs 100 User Inboxes, 1 Memory RX Inbox, 50 Confidential Fax In boxes 600 x 600 dpi 1200 x 600 dpi (Interpolated) 2400 x 600 dpi (Interpolated) 256 Gradations of Gray Automatic or Manual (9 Levels) Up to 50 ppm (Letter) Up to 31 ppm (11" x 17'') Up to 39 ppm (Legat) Up to 43 ppm (Letter-R) 3.3 Seconds from Platen Glass 30 Seconds or less from Main Power Off or Sleep Mode 1 to 9,999 100-Sheet Duplexing Automatic Document Feeder (Standard) Dual Paper Drawers (1,500 Sheets Each) Dual 550-Sheet Paper Cassettes (550 Sheets Each) 50-Sheet Stack Bypass Optional: 3,500-Sheet Paper Deck Maximum Paper Supply: 7,650 Sheets Acceptable Paper Sizes Upper Drawers: Lower Cassettes: Stack Bypass: Acceptable Paper Weight: Duplexing: Magnification Standard Mode: Preset Reduction: Preset Enlargement: Zoom Mode: Interface Connections: Dimensions (H x W x D): Weight: Power Requirements: Power Consumption: Plug: Toner (Estimated Yield): Drum (Estimated Yield): Letter 11" x 17", Legal, Letter, Letter-R, Statement-R, Executive 11" x 17", Legal, Letter, Letter-R, Statement-R, Executive, Free Size (H/B" x 5-7/B" to 11-5/S' x 17") 171b. Bond to 110 lb. Index (From All Sources) Standard Automatic Trayless Duplexing 100% 25%, 50%, 64%, 73%, 7S% 121%,129%,200%,400% Platen: 25% - 400% (In 1% Increments) Feeder: 25% - 200% (In 1 % Increments) 10/100Base-TX (Rj-45), Hi-Speed USB 2.0 47-1/2" x 25-3/S" x 29-1/4" (1,207mm x 643mm x 743mm) 474 lb. (215kg) 120V AC. 60Hz, 20A t.92kW (Max.) N EMA 5- 20P 4S,OOO Impressions @ 6% Image Coverage 3,000,000 Impressions ~-~ J ~ Puncher Document Unit-All Insertion/ Folding UniHl ~ - ;-..-"-, r ~J~:,' ~--- -- Copy Tray-Ll ~ .... ...... Document Insertion Unit-El Main Unit Automatic Document Feeder Acceptable Originals: Statement to 11" x 17" Acceptable Weights: 13 lb. to 32 lb. Bond Paper Capacity: 100 Sheets (20 lb. Bond) Original Scanning Speed: Up to 65 ipm (LTR) Print feature Type: CPU: Memory: Interface Connections: Supported POL: Maximum Print Resolution: Supported OS UFR II: PCL 5E/6: Optional POL Support: Internal Fonts: OPTIONAL ACCESSORIES Paper Deck-ADl Acceptable Paper Size: Paper Capacity: Acceptable Paper Weight: Dimensions (H x W x D): Weight: Paper Deck.AEt Acceptable Paper Size: Paper Capacity: Acceptable Paper Weight: Dimensions (H x W x D): Weight: Embedded Print Controller Canon Dual Custom Processors 1GB RAM + 40GB Hard Disk Drive (Standard) (Shared) 10/t00Base-TX (RJ-45), Hi- Speed USB 2.0 Std. UFR II, PCL 5e/6 Opt. PS 3 Emulation 2400 x 600dpi (Interpolated) Windows.2000/XP/Server 2003/Windows Vista. Citrix MetaFrame Macintosh" OS X (OS 10.2.8 or Later) Windows 2000/Server 2003/Windows Vista Citrix MetaFrame PostScript 3 Emulation (PS Printer Kit-Rl) PCL: SO Scalable fonts, 10 Bitmap fonts Letter 3.500 Sheets (20 lb. Bond) 17 lb. Bond to 110 lb. Index 22-5/8" x 12-3/4" x 23" Approx. 65.7 lb. 11" x 17", legal, letter, Letter-R 3,500 Sheets (20 lb. Bond) 17 lb. Bond to 110 lb. Index 22-5/S' x 23-1/2" x 24-1/2" Approx. 99.4 lb. Finisher-ADl/Saddle Finisher-AD2 Number ofTrays: 3Trays Acceptable Paper Sizes: 11" x 17", Legal, Letter, letter-R, Statement, Statement-R, Executive, Free Size (H/B" x 5-7/S" to 11.5/8" x 17") 17 lb. Bond to 140 lb. Index Acceptable Paper Weight: Tray Capacity Non-Collate Mode Tray A: Tray B: TrayC: 250 Sheets (letter, Statement-R, Executive) 125 Sheets (11" x 17", legal, letter-R) 1,300 Sheets (Letter, Statement-R. Executive) 650 Sheets (11" x 17", legal, letter-R) 2,450 Sheets (letter) 1,700 Sheets (Statement-R, Executive) 650 Sheets (11" x 17", Legal, letter.R) ~ ......,- Paper Deck-AD1 Paper Deck-AEl Collate, Group Modes Tray B: 1,300 Sheets (letter, Executive) 650 Sheets (11" x 17", legal, letter-R) 1,700 Sheets (letter, Executive) 650 Sheets (11" x 17", legal, letter-R) Staple Mode (Trays B & C) Tray B, Tray C: 1,300 Sheets/100 Sets [or 7-3/8" (188.4mm) in Height] (letter, Executive) 650 Sheets/50 Sets [or 3-3/4" (96mm) in Height] (11" x 17",legal,letter-R) 11" x 17", legal, letter, letter-R, Executive Staple Positions: Any Corner Staple Double Staple in Right or left Margin Saddle Stitch (Center Staple)' 50 Sheets (letter, Executive) 30 Sheets (11" x 17", legal, letter-R) TrayC: Paper Sizes: Stapling Capacity: Saddle-Stitching:' Acceptable Paper Sizes: 11" x 17", legal. Letter-R Saddle-Stitch Capacity: 15 Sheets (60 Page Booklets) Tray Capacity: 25 Sets (1 to 5 Sheets) 15 Sets (6 to 10 Sheets) 10 Sets (11 to 15 Sheets) V.folding Folding: Dimensions (H x W x D) Finisher'AD1: Saddle Finisher-AD1: Weight Finisher-AD1: Saddle Finisher-AD2: Attachable Accessories: 44-1/S" x 25-1/2" x 25-7/B" 44-1/8" x 25-5/8" x 25-7/S' Approx.l06Ib. Approx.155tb. Document Insertion Unit-El Document Insertion/Folding Unit-Fl Puncher Unit-All Document Insertion Unit-Et (Option for Finlsher.AD1/Saddle finisher-AD2) Number ofTrays: 1 Insertion Tray Capacity: 100 Sheets Acceptable PaperWeight: 171b. Bond to 140 lb. Index Acceptable Paper Sizes: 11" x 17", legal, letter, letter-R. Executive 48-7/S' x 26-1/S" x 26-3/4" Approx. 8S.2 lb. Dimensions (H x W x D): Weight: Document Insertion/folding Unit-fl (Option for finisher-ADl/Saddle finisher.AD2) Number ofTrays: 1 Insertion Tray Capacity: 100 Sheets Acceptable Paper Weight (Insertion): 171b. Bond to 140 lb. Index Acceptable Paper Sizes: (Insertion): 11" x 17",legal, letter, letter-R, Executive Acceptable Paper Weight (Folding): Acceptable Paper Sizes ((-Fold): Acceptable Paper Sizes (Hold): Folding Method: C-Fold Output Tray Capacity: Dimensions (H x W x D): Weight: Puncher Unit-All (Option for finisher-AD1/Saddle finisher-AD2) Acceptable Paper Sizes: 11" x 17", legal, letter. Letter-R Acceptable PaperWeight: 171b. Bond to 110 lb. Index Punch Method: Sequential Processing System (One Sheet at a time) 17 lb. - 2S lb. Bond letter-R 11" x 17", legal, Letter.R Roller Pressure Folding 40 Sheets 4S-7/8" x 26-1/S" x 26-3/4" Approx. l6Slb. ,..-t..;'.....:.~ 7;'O;"....._~,""'~ ~ IN I ~ .,....,.:.':~,.~...".t":'\...'~"t..1jr~'~. ...~:!- ,T .....t;'-Ol<W>..~.....-....~~,.......'lll"'f' ~~.,....~~.....~.-'G,o)~ ~~'i!~~.~~ ~.'~~"It ~...,~"-$>.Ii~~ ""~''''~~'''~~Sur~~~,:..v...,..,. ., .'~~:E;:;~;;::'~ - ks,~~,':"~""--':';'\'1---",~...lIt't='.--;t~fO.t,.'r'~ "'~'1~.~'-:~'.:~'::;:;:~:~.~'~:'~::~~'.~:1'~;:~~"~' ~~""".~ "'-''''~h:'.;o,.';>:::;'1<.t~I'''''''''''':'Jif~ .~~::~:'7:.':;'_ ..;::2: :"~;:~==':::~=-=:::-~__~.., ,',..",,- . -..~.~..,~,~,:"""",-""",.I!~.~' e i mageRU N N ERe JIll SOSON Punch Type: .'. ~"'__....,.',.." .,~,,-..........."" ~..:_:.;;-.~~ ., ..-"'_=--:............,v"~..._,.._~:-:,:".,, ,.- ...:.,......,; . .!I'.r. _""."_.' ." Punch Waste Capacity: Dimensions (H x W x D): Weight: PS Printer Kit.Rl PDl: Supported OS: Internal Fonts: imagePASS.S2 Type: CPU: Operating System: Memory: Hard Disk Drive: Interface Connections: Supported PDls: Resolution: Supported OS: Internal Fonts: EFIOptions: 2 Holes: (legal, lelter.R) 3 Holes: (11" x 17", lelter) Approx. 3,000 Sheets 32-3/4" x 4-1/4" x 24-1/4" Approx. 15.9Ib. PS 3 Emulation Windows 2000/XP/Server 2003/Windows Vista Citrix MetaFrame Macintosh OS X (OS 10.2.8 or later) 10 Bitmap fonts; PS: 136 Scalable fonts External Print Controller Intel. Celeran" 0 @ 2.8GHz System Be 256MB RAM (Standard) 512MB RAM (Maximum) 80GB (Standard) 10/100/1000Base.TX (RJ.45) Adobe PostScript. 3-, PCl 5e/6 2400 x 600 dpi (Interpolated) Windows 98/Me/2000/XP Server 2003/Windows Vista Citrix MetaFrame Macintosh OS X (OS 10.2 or later) 136 Adobe Type 1 Roman PS fonts Hot Folders and Virtual Printers, Impose v2.6, 256 RAM Universal Send Kit.Hl Address Book Capacity: Sending Methods: Scan Resolutions: Communication Protocol File: E.mail/I.Fax: Data Format Rle/E.mail: I.Fax: Super 63 Fax Board.Z3 Applicable line: Connection lines: Sending/Original Size: Receiving/Printing Size: Transmission Times ECM.MMR: G3MR/G3MH: )BIG: Auto Dial Function: Max. 1,800 Destinations Max. 5 lDAP Servers E.mail, I.Fax, File Server (FTP, 5MB, IPX, WebDAV), User Inbox, Super G3 (Optional) 100 x 100 dpi to 600 x 600 dpi, User Selectable FTP (TCP/IP), 5MB (TCP/IP), NCP (iPX), WebDAV SMTP, POP3, I.Fax (Simple, Full) TIFF, PDF, PDF (OCR)," Encrypted PDF,' Digital Device Signature PDF,' Digital User Signature PDF" TIFF (MH, MR, MMR) Public Switched Telephone Network (PSTN) 1 Statement to 11" x 17" Statement to 11" x 17" Apprax. 3.2 Seconds/Page Approx. 13 Seconds/Page Approx. 2.6 Seconds/Page Address Book: 1,800 Destinations As an ENERGY STAR" Partner, Canon U.s.A..lne. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. Windows and Windows Vista are registered trademarks of Microsoft Corporation in the United States and/or other countries. Adobe and PostScript are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Macintosh is a registered trademark of Apple Ine. Intel and Celeron are registered trademarks of Intel Corporation. eCopy is a trademark of eCopy, Ine. CANON, IMAGERUNNER. MEAP. and the GENUINE logo are registered trademarks of Canon Ine. in the United States and may also be registered trademarks or trademarks in other countries. IMAGEWARE is a registered trademark of Canon U.S.A., Inc. in the United States and is a trademark of Canon Inc. in certain other countries. IMAGEANYWARE Is a trademark of Canon. All other referenced product names and marks are trademarks of their respective owners and are hereby acknowledged. Product shown with optional accessories and equipment. Specifications and availability subject to change without notice. @2008 Canon U.s.A., Ine. All rights reserved. 0129W1l9 1208-S050N-30M.8TM a\. PRINTED ON RECYCLED ~ PAPER IN THE U.S.A. OTHER OPTIONAL ACCESSORIES . Encrypted Secured Print Software.Cl . Barcode Printing Kit.Al111 . Web Access Software.F1' . Digital User Signature PDF Kit.A1" . Universal Send Searchable PDF Kit.Al" · Universal Send PDF Security Feature Set.Al" . Workflow Composer.B2 . Secure Watermark.A1 . HOD Data Encryption Kit.B2 . HDD Data Erase Kit.Al . Access Management System Kit.Al . Expansion Bus Board.02 . Wireless Network Interface Adapter NB.Wl'" . Remote Operator's Software Kit.A2 . Voice Guidance Kit.Bl'" . Cassetle.ABl (Replacement) . Tab Feeding Attachment.B1 . Copy Tray.L1 . Card Reader.C1 . Card Reader Attachment.(2 . Braille label Kit.Al . ADF Access Handle-Al . Stamp Unit Cartridge.Cl . Staple Cartridge.J1 . Staple Cartridge'D2 . eCopy Suite . imageWARE Suite Footnotes: . Available with Saddle Finisher.AD2 only. Requires Universal Send Searchable PDF Kit-Al. Requires Universal Send PDF Security Feature Set.Al. 11 Requires Digital User Signature PDF Kit.Al. Requires PS Printer Kit.Rl for printing PDF files. Requires Universal Send Kit.Hl. .., Requires Expansion Bus Board.D2. Canon imageANYWARE 1-800-0K-CANON www.usa.canon.com Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 ~ USCN~ . 11~~:{"~&.'f.'nt . Canon I~ CORPORATE SOLUTIONS '" . ,.. , ~.. ....\......at,,;..:..'"... 'l (,," ~ _".1 \........ ... ..-~, ; , h. : .~~ti ---- j~....... .... ,"" "~~. .. . ..~ " ~ ~ .e. I mag e RUN N E R& "5 0 7 5 / 5 0 b 5 / 5 0 5 5 .,,1 ._',~' >> f_:J:..., II j 'II ~~ . ~.~~~~f;t,.. 0:."7 ...".,' ", .,'" ,,"" ".'" ./' ..-- ~ v. "",.. ~. m~ .... I I ; ,,", -: .r."riJr:. I .. r[.. p'. ~......} .I... .J tJ..... .. :\~~1~J: SPEED, POWER, AND RElIABIUTY FOR DEMANDING ENVIRONMENTS Next-generation imageRUNNER technology delivers all the tools you need for professional results. ~~lmageRUNNER" 1'5 0 751 SOb 5 I 5 0 5 5 Speed, power, and reliability. What more do you need in a high- volume system? Canon thinks more-much more. That's why the new imageRUNNER 5075/5065/5055 devices have been infused with the latest Canon technology and security advancements to meet the expanding needs of today's high-volume departments and light production environments. Featuring Canon's next-generation imageCHIP system architecture for true job concurrency and exceptional multifunction performance, these Canon imageRUNNER devices provide powerful capabilities to streamline workflows and speed job completion while keeping information securely in the hands of authorized users. With a full range of document handling capabilities, powerful print controller options, and publishing management tools, the versatile imageRUNNER 5075/5065/5055 devices enable every employee to produce professional-quality documents with ease. <(~ i mageRU N N ER. "5 0 7 5 / 5 0 b 5 / 505 5 MAIl! UNIT Type: Monochrome Digital Multifunclion Imaging System Imaging Syslem: Laser Dry Eleclroslalic Transfer Developing Syslem: Dry Mono Componenl Toner Projection fixing Syslem: Induction Healing Fusing Syslem Aceeplable Originals: Sheets, books, and 3.Dimenslonal objecls up 10 4.4 lb. Max.OriginaISi,,/ Max. Copy Size: 11' x 17" / lI"x 17' Min. Copy Size: H/S" x 5-7/S' (via Slack Bypass) I Memory: Standard 1GB RAM + 40GB HOD (Shared) Max. Copy Reservation: 20 iobs Max. Mail Boxes Supported: 100 User Inboxes, I Memory RX Inbox, 50 Confidential Fax Inboxes Scan Resolulion: 600 x 600 dpi Copy Resolution: 1200 x 600 dpi (Interpolated) Engine Resolulion: 1200 x 1200 dpl Halftone: 256 Gradations of Gray Exposure Control: Aulomallc or Manual (9le..ls) Copy/Print Speeds: Up to 75/65/55 ppm (Leller) fir>t.Copy TIme 5075: 3.1 Seconds !rom Plalen Glass 5065/5055: 3.3 Seconds from Platen Glass Warm.Up TIme: 30 Seconds or less from Main Power Off or Sleep Mode ~ Multiple Copies: 1109,999 ! Paper Supply Slandard: Dual Paper Drawers (1.500 Sheets Each) r. Dual 550-Sheet Paper Casselles ~r i (550 Sheets Each) SO-Sheel Slack Bypass Optional: 3,500.Sheel Paper Deck ~ Maximum Paper Supply: 7,6S0Sheels I Acceplable Paper Sl,es Upper Drawers: leller ~ lower Casselles: 11' x 17", legal, leller, Leller.R, Slalemenl.R, Executive ~ Slack Bypass: 11" x 17", Legal,leller,leller.R, ~ Slalemenl.R, Execulive, , Free 51" (H/S' x 5-7/B' 10 , 1I-5/S' x 17") t 1 Acceplable Paper Weight: 171b. Bond 10 110 lb. Index (From AlISourees) j Duplexing: Standard Automalic Trayless Duptexing Magnlficalion Standard Mode: 100% Zoom Mode: Platen: 25%.400% (In 1 % Incremenls) Feeder: 25%-200% (In 1% Incremenls) Interface Connections: 10/100Base.lX (RI-45), HI.Speed USB 2.0 Dimensions (H x W x D): 47'1/2' x 25-3/S" x 29-1/S" (I,207mm x 643mm x 743mm) Weighl: 474 lb. (215 kg) Power Requiremenls: 120V AC. 60H', 20A Power Consumpllon: l.92kW (Max.) Plug: NEMA 5.20P Toner (Estimaled Yield): 4S,OOO Impressions @ 6'110 Image Coverage Drum (Eslimated Yield): 3,000,000 Impressions Single-Pass Duplex Scan Document Feeder Aceeplable Originals: Stalemenl to II" x 17" Acceplable Weights One.Sided Scanning: Two.Slded Scanning: Paper Capaclly: Original Scanning Speed: Optional Accessories Paper Deck.AD1/ Af1 Acceptable Paper Si,e: Paper Capacity: Acceptable PaperWeight: 11 lb. to 32 lb. Bond 13 lb. 10 32 lb. Bond 100 Sheets (20 lb. Bond) Up to 100 ipm (leller@ 300 dpi, Two.Sided) Up 10 77 ipm (leller@ 300 dpi, One-Sided) Leller/lI" x 17", legal, Leller, Leller.R 3,500 Sheets (20 lb. Bond) 171b. Bond to 110 lb. Index Documelltlnsertlon/Foldlnll Unit.f1 (Option lor f1nisher.AD1/Saddle f1n1sher.AD2) Number ofTrays: 1 Insertion Tray Capacity: 100 Sheets Acceptable Paper Weight (Insertion): 17tb. Bond 10 140 lb. Index Acceptable Paper SI,es: (Insertion): II" x 17", Legal, Leller, Leller.R, Executive Acceplable Paper Weight (Folding): Aceeptable Paper Sizes (C. Fold): Acceplable Paper Sizes (Hold): Folding Melhod: C-Fold Outpul Tray Capacily: Punther Unit.All (Option for f1nlsher.AD1/Saddle f1nlsher.AD2) Acceplable Paper Si,es: II" x 17", Legal, Leller, Leller.R Aceeptable PaperWeight: 171b. Bond to 110 lb. Index Punch Method: Sequential Processing Syslem (I Sheet al a time) 2 Holes; (legal, lelter.R) 3 Holes: (II" x 17", Leller) 17 lb. - 2S lb. Bond Leller-R 11" x 17", Legal, letter-R Roller Pressure Folding 40 Sheets flnlsher.AD1/Saddle Anlsh.r.AD2 Number ofTrays: Hrays Acceptable Paper SI,es: 11' x 17", legal, LeUer, Lelter-R, Statement, Statement-R. Executive. Free Sl,e (3-7/S" x 5-7/S'lo 11.7 /S' x 17") 17 lb. Bond 10 140 Ib, Index Acceptable Paper Weight: Tray Capacities (No Collating Mode): Staple Mode (Trays B & C) Tray B, Tray C: Paper Sizes: Slaple Posilions: Slapllng Capacity: Saddle.Stilchlng' Acceplable Paper Si,es: Saddle.Stitch Capacity: Altachable Accessories: Up to 4,000 Sheels (leUer) 1,300 Sheels/IOO Sets lor 7.3/S' (ISS.4mm) in Heighl) (Leiter, Executive) 650 Sheets/50 Sets lor 3-3/4' (96mm) In Heighl) (II' x 17", Legal, Lelter.R) II" x 17", Legal, Leiter, Leller.R, Executive Any Corner Staple Double Staple in Right or Left Margin Saddle Slitch (Center Slaple)' 50 Sheels (leUer, Executive) 30 Sheets (11" x 17",legal, Lellef.R) II" x 17",legal, LeUer.R IS Sheets (60-Page Booklets) Document Insertion UniI-E1 Documenllnsertion/ Folding Unit.F1 Puncher Unit'AT! Document Insertion Unlt.E1 (Option for f1nlsher.AD1/Saddle f1nlsher-AD2) Number ofTrays: I Insertion Tray Capacity: 100Sheels Acceptable PaperWeight: 171b. Bond to 140 lb. Index Acceptable Paper Sizes: II" x 17", Legal, lelter,lelter.R, Executive As an ENERGY STAR' Parlner, Canon U.S.A., Inc. has determined that these products meel the ENERGY STAR guidelines for energy efficiency. ENERGY STAR and the ENERGY STAR mark are registered u.s. marks. Windows and Windows NT are registered trademarks of Microsoft Corporation in the United States andlor other countries. Adobe and PostScript are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Macintosh Is a registered trademark of Apple Computer,lne. Intel and Celeron are registered trademarks of Intel Corporation. eCopy Is a trademark of eCopy, Inc. NoveU and NetWare are registered trademarks of Novell, Inc. In the Uniled States and other countries. IPX/SPX is a trademark of Novell, Inc. Solaris and Sun are trademarks or registered trademarks of Sun Microsystems, Inc. in the United Slates and olher counlries. CANON, IMAGERUNNER, and MEAP are registered Irademarks of Canon Ine. in the United States and may also be registered trademarks or trademarks in other countries. IMAGEWARE Is a registered trademark of Canon U,S.A., Inc. In the United Stales and is a trademark of Canon Inc. In certain other countries.IMAGEANYWARE Is a trademark of Canon. AU referenced product names and other marks are trademarks of their respective owners. Some products shown with optional accessories and equipment. Specifications and availability sublect to change without notice. (02007 Canon U.S.A., Inc. All rights reserved. 0114W228 09D7R. 5075/65/55-5 5M.LG K 4\ PRINTED ON RECYClED \:Cf PAPER fN THE U.S.A, ~ Punch Type: Other Optional Accessories . HOD Data Erase Kit.A1 . UFR II/PCL/PS Printer Kit-R2 . Aceess Management System Kit-AI . Encrypted Secured Print Soltware-Clu , Expansion Bus Board-02 . Barcode Printing Kit-AI" . Remote Operalo(s Software Kit-A2 . Web Access Software-F1*** . Voice Guidance Kit-BI" , ImagePA5S-S2 . Casselte-AS1 (Replacement) . Hot Folders & Virtual Printers ' Tab Feeding Altachmenl.BI for imagePASS.S2 . CopyTray.l! . Impose for imagePASS-S2 , Card Reader.C] . Universal Send KiH1 , Card Reader Altachment.(2 . Digital User Signature PDF Kil-AI' . Braille label Kit-AI , Universal Send Searchable . ADF Access Handle.AI POF Kit-AI' . Slamp Unit.B1 , ~;~~~;:aJ~~MOF Security . Slamp Unit ?,rtridge-C I . Worknow Composer-B2 . Staple Cartndge-l1 . Secure Walermark.AI . S~le ;a.~ldge-02 . Super GHax Board-Z2 '~ py Ule _ . . HOD Dala Encryption Kit.B2 . ,mageWARE Sulle . Wireless Network Inlerface Adapter NB.W1 ",- Footnotes: · Available with Saddle Finisher.A02 only. U Requires UFR II/PCL/PS Printer Kit.R2. ... Requires UFR II/PCL/PS Printer Kit.R2 for printing Web pages and POF files. , Requires Universal Send Kit.K1. " Requires Expansion Bus Board.02. - Check for availability. Canon imageANYWARE 1-800-0K-CANON www.usa.canon.com Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 USEN~ .. 11tI1:fIl'Mtr.lUI . ..... Canou -- imageRUNNER ADVANCE C5051/C5045 C5035/C5030 multifunction printer compact design color/black and white OFFICE SOLUTIONS advancing business .. ~ imageRUNNER ADVANCE C5051 C5045 C5035 C5030 '1(c~ptlonal power Advanced imageCHIP system architecture 80GB HOD standard; up to 250GB HOD 2GB RAM standard. 205GB RAM maximum ~ " ~ ~ Copy /Print/Send /Fax/Store Impressive speed > Up to 51/45/35/30 ppm printing (B/W, Color. Letter) > Up to 100 ipm single-pass duplex scanning at 300 dpi (B/W, Color)' Up to 12" x 18" Outstanding paper handling > Up to 5,Ooo-sheet maximum paper capacity > 14 lb. Bond to 140 lb. Index > Plain, heavy, coated, tabs, envelopes 1200 x 1200 dpl i:D Color Flexible in-line finishing options > Multi-position stapling, 2- and 3-hole punching, booklet-making > Internal finisher with SO-sheet stapling 2 Enhanced collaboration > Advanced Box document sharing solution > Standard Universal Send > Adobe' PDF formats > Scan/print via USB imageRUNNER ADVANCE Essentials > imageRUNNER ADVANCE Desktop > imageRuNNER ADVANCE Tracker > Workflow Composer and Connectors Strong environmental focus > ENERGY STAR' Qualified > Reduction of C02 emissions in manufacturing process > Exceeds EU RoHS Directive standards ',mageRuNNER ADVANCE CSOSVCS04S models Main Unit Operation Panel 8.-1 SVGA Fi,II(olo. TFf Screen Memory Slanddrd 2GB RAM f'.'MllnUIJ) 2.5G8 RAM Hard Disk Drive St"'HJ_1Ir] 80GB /.lax,mum. 250GB Network Interface Connection Sldlllld,fl 10/100/1000Bilse.IX Optlon,,1 Wireless lAIJ (tELL 8021,) Other Interface 5(,1I1".1Id USA 2.0 (Host)x] US1l2.0 (DevICe) OPl,ondl: Dev,ce Port [USB 20 (Host) 1\21. Srlj()llllted\lCe. Ccpy Controllnterf,xe Copy/Print Speed (B/W, (olor) Lette' CSOSI. Up to 51/51 ppm (5045: Up to 45/'15 ppm (5035: Un to 35/35 ppm C5030: Up (0 30/30 I)pm First-Copy-Out Time (Letter) C5051/(5045: B/W 4.0 Seconds Colo. liS Seconds C5035/(5030: B/W. Color 5.5 Seconds 8.9 Seconds Paper Sources (20 lb. Bond) Sttl!J(I,lH1 DU;.l1 SSO'~heet Paper Cdssettes. 100. sheet Stdck Bypa:is NdXIIlIWll: 5,000 Sheets Output Paper Capacity (20 lb. Bond) Sl:md,ml 250 Sheetr, (Jnilt;:I TIdY) r.tr(IITIllln: 3.250 Slleets l'l>"th Staple F ilU~he' 01 Book Ie-t F 1I1ishel ) Output Paper Sizes Ch'ielle~ 12' :-18': Jl' ,,17'" le<}<ll, Leth?f. Lette,-R, Stdtement-R, ExeClltlve. CU\tOIll Size (5.1/2" x 7.1/8" to 12' x lW) BypdSS 12":.IS" lr'xl7" Legal, l.etter, Lettef-R, Sldtement. Slcltemellt-R, Execlltive, Custorn Size (3 7 N x 5-1/2" to 12.S/B' x lB.) Acceptable Paper Weights (dssenes: 14 Ill. Bond to nO lb. Jnd~)( (52 10 20~ ~l;m') BYPilSS. 1,1111 Bond to 1'10 lb. Inde' (5210256 !J/III) Warm-up Time _~8 Secolllh from Pawer 011 Power ReqUirements/Plug (5051/(5045 120V AC. 60Hz. 20A/NEMA 5.20P C5035/C5030 120V.K GOllz, 15A1NEMA S-ISP Dimensions (H x W x D) (5051/C5045: 3S-5/8'. x 2-1 3i8" , 29.7/S (982mlll , 620mm x 7COmm) C5035/(5030: 37" x 2.( lI8. x 29' (9.38mm x G20mm x lJ5tHm) Installation Space (W x D) C5051/(5045: 42.1/S", 52" (107I1nm, 1319"'111) (5035/(5030: 42.1/8' x 495/W (107lnllll x 1259mm) (When Stack Bypass IS extend(lo) Weight C5051/C5045: Appro,. 379 lu:' (5035/C5030: Approx. 342 lb." Toner (Estimated Yield .0 5% (overage) (5051/C5045 BlcKk 44,000 InMqes (010' (C,M.Y). 38,0001l"ilges C503S/C5030 Block: \6,000 Im,lqes Color ((Jl, f): 21,000 Imil"e, Image Reader Unit Scan Resolution Up to 600 , 600 rlpl Acceptable Onginals Sht'('l. Book, 3-Dllnellslol1ill obJect~ [ur> to .1-1 lb. (2k,,)) Maximum Original Size Up to II , II" Document Feeder Scan Method (Standard) C50SI/(5045 Sjnqle. ~JS!; Dllplelll'l!J AtltO'tldtic Document Feedt~r C5035/(S030 Duplex AulolTIilt;( Docurnelll Fe-roe' Acceptable Originals PJPel Size: 11" II 17' Ll:'(pl. Leth:l, LeltE".R. Statement or Stdtement-R Scan Speed (B/W, Color; Letter) C5051/(5045 SlTllplex: 70/10 Ipm (300 (11'1)/ 70/Sllpm (600 dpl) 100/100 'pm (300 "po), 70/Sllpm (600 dp') Print Specifications Engine Resolution 1200 x 1200 dp' POL Support ShUld~Htt UI'R /I OpIIOI1<l1 PCl Sc, PO G. Ado"" PS 3 Print Driver Supported OS UFR II. WIIlflows (WilKlows 2000/ Adobe PS 3: XP/Serve, 2003/Selver 2008/ W,ndows Vlsl,r), Cirrlx MeldFf(llne, I'-'l{}(II}tosll (OS X 10.2.8 0' Idter) pCl5c/6 Windows (W'l1(lows 2000/ XP/Serv"r 200:l/Server 200B/ Windows Vistd), (,trl,\ t1etdrrdllle XPS' Windows Vis'" Direct Print Support Stilnd,lffl lilT, JPFG. EpS'" OPtlon"l: POI'. XP5'" Universal Send Specifications Sending Method I' M,lIl. I L". 1"10 Serve, (FTp. 5MB, WebDAV), lIser Inllox. SlI~er G3 I'd' (Opt) Communication Protocol F,le Ill' (T(P/IP). SI~B ClCP/IP). NCP (IPX). W.I>OA V [.m,"1/1 I'd' SMI P POP3, I FAX (Simple. lull) File Format StlllHJ,uiJ TIFf, JPEG. POI' POf ((OlllpilCl), POI' (Apply Policy), PDF (Optlmil~ for Web). POF/A-IIJ, Xl'S. XI'S (Compact) POF (T'ace.~ Smooth). 1'01'1 XPS (O(R). POI' (Encrypt"r!), POF/XPS (Oi9It,11 SlgnafLHe), PDF (Rec\C1.>r E)I;lftnsion'j), Off,ce Open XI1L (OCR) Duple);. C5035/C5030 S'n'~/e' -16/46 ipm (300 dpi), 46/46 I~m (600 (11'1) Duplex: 17.5/17.5 Ipm (300 dp!)/ 17.5!175 ,pm (600 ,jpl) Paper Capacity (20 lb. Bond) (505I/C5045: ISO Sheet> (5035/(5030: 100 SheelS OI)lion,)1 Fax Specifications Maximum Number of Connection Lines ~ Modem Speed Super G3: 33.6 Kups G3: 14 ~ Kill" Compression Method MH. MR. M~m, JBIG Sending/Recording Size StJlement 10 11"' x 17" ~ ImageRUNNER .. ADVANCE CSOS1/CS04S CS03S/CS030 Store Specifications Mail Box (Numb", Supported) 100 Use, 1IlI..lOXe5, I '-1~morv RX lobex. 50 Conlldentiill Fax Inboxes Advanced Box AVdllclble- O,sl< Sf)(lce: COlnnllilliGttloll Prot oeol App.o, 10GB (5tilnd,lfd tlDU), 113G8 (250GB HOD) SliPIJOfted Client PC Memory Media Standard Ootiondl 5MB 0' WelJDA V Windows (Windows 2000/XP/ Windows Vist,J) lISB t1emory SO, SDtlC, Comp<1(1I1,,,h. Memory StICk. I'hcfOflrive Security Specifications Standard Oep~lftlllellt 10 ~l.;nl"tJemellt_ SlflgltJ SlfJn On H. Access t>l,lnaqemellt System (Device ,1l1(1 FUlltliOIl Levell.~l"'n). Secured Pnnt. lru:.ted Pldtform Module. User Access (ontrol of Advdllced Boll:. Mdl180x Pit~sword Protect tOil. IPV6, Rflstllclmg Fe{)tlfff:'S (Restricting tile Send ':lillctlon, I~eslrictl'l:") new Address'.; on Addr~ss Book), SSL Enuypted COrnm\lfll{,)tlon. SN~lPv1/v3, ~lAC;IP Add,ess Filtering. 5Nl I' AtlUl€nli(dtloll. POP Autl1ellt+catioll hPfore SMTP, HOD Format. AdQbe 1..ivfl'Cycle Riql1ts H')nd~netlt ES h\t~Jratiol1 Other Optional Accessories . UtIlity Trdy-Al .Web i\Ctess .use Keyhoi\rd Software-HI 'Key SWitch Unit-A2 . Wireless LAN Bo()rd.Bl -Card Redder -(1 -USB DeVICE- POlt Rl - rllltY;JeRUNNEP . Mllltllllerlld Reilder! ADVANCE Essentlills W"t~I-AI 'Universal Send .AddlllOlldl t'-1elllory AcJ"lnced featUte Type B (512MB) Sel-Ol . 2Slndl/80GB 1I01l-(1 '5uper G3 fax '25.lncl1/250G8 80arcl-AEl HOO-OI -Super G.5 2qd Line 'Sl?fiilllnferface Kit-Kl Filx Bo"rd-AEI 'CopV Control . Super G3 3r(j/~tn Lone Interl,lce Klt.Al Fa, Board.AE1 .eCooy SUIte ,Remote Fax Kit.Al 'imaneWARE Swte .8<<code Print,ng K,t-OI . No! .)vulIJ~e all too .):'.$efh" .. IrlClul.lc~ con..'>UrTlab'~~ .,. EPS Jl1d XPS C,lflllot be p~mred air" :tly fr -.>m MI'm, Mt>11,) m Ad\ .)fllC{l 80 N01E; S(iml ,)V':C~~I' !i (MUI(t 3ddltJon,1' \.IUI' nl 0' rn,,~ bl prerequiSItes to! OU1{'f ootluns. {1' ,('1( " onnot be In:~t111ed Slnlli1tJnOOlJsly. Cl1c( Ifl!t'l )1JI A1JthcfllCd CJOQn DeJler tor dr.t.."~. Canon imageANYWARE AS an ENERGY STA~ Partner. (anon U.SA, Inc. has determined that these products meet the ENERGY STAR guidelines for energy efficiency. ENERGY STAR and the ENERGY STAR mark are rt>gistered U,S, marlt-;, CANON,IMAGERUNNER, MEAP, and the GENUINE logo are registert'd trademarks of (anon Inc. In the United States and may also be registered trademarks or trademarks in other countries. IMAGEWARE Is a registered trademark of (anon U.s.A"Inc. in the United States and is a trademark of (anon Inc. in certain other countrltls, IMAGEANYWARE is a trademark of Canon. AU other referenced product names and marks are trademarks of their respective owners and hereby acknowledged. Specifications and availability subject to changl! without notice. Somtlltems may nor be available at this time; please chM"k for availablllty. All printer output Images are simulated. ({)2009 Canon U.S.A., Inc. All rights reserved. federal law prohibits copying of certain documents. Violators may be subject 10 penalties. We suggest that you check with your own legal counsel. (anon U.S,A.,lnc. and (anon Canada, Inc. intend to cooperate with law Enforcement Agencies in connection with ctalms of unauthorized copying. .... .. 1. . !l . ,i 0137W600 0909.C5051/4 5/3 5/30-4 5M-OMC 4\ PRINTED ON RECYCLED W PAPER IN THE U.S.A. 1-800-0K-CANON www.usa.canon.com Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 . . IBm'llJlJ imageRuNNER ADVANCE CSOS1!CS04S/CS03S/CS030 An extensive range of optional accessories to advance your business. Finishing Options Inner Finisher-AI . 500-sheet capacity' . Corner and double stapling up to 50 sheets Staple Finisher-Cl J . 2-tray, 3,OOO-sheet capacity . Corner and double stapling up to 50 sheets Printer Optionsu* PCl Printer Kit-AEl PS Printer Kit-AEl Direct Print Kit (for POF/XPS)-Hl imagePASS-BI 'Intel' Celeron' M440 1.88GHz Processor . 512MB RAM, expandable to 1GB . 80GB Hard Disk . Adobe PS 3/pCL 5c/PCL 6 Accessibility Options Remote Operator's Software Kit-Bl Voice Operation Kit-Cl Voice Guidance Kit-Fl Braille label Kit ADF Access Handle-AI Booklet Finisher-Cl . 2-tray, 3,OOO-sheet capaCity . Corner and double stapling up to 50 sheets . 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Supports COMlO NoJO, Monarch, DL. ISO-B5,ISO-(5 Tab Feeding Attachment Kit-Bl Cabinet Type-B Security Options Universal Send Security Feature Set-Ol Universal Send Digital User Signature Kit-Cl Encrypted Secure Print-Ol Secure Watermark-Bl Document Scan lock Kit-AI Data Erase Kit-(1 HOD Data Encryption and Mirroring Kit-C1 Removable HOD Kit-ACl IPSec Board-B2 Note For ilddltlOnJI OPtIons and speclhcatlons, ple~lSC rt.fcr to thc- back oag(' 11 MEMORANDUM Village of Mount Prospect Community Development Department TO: MICHAEL E. JANONIS, VILLAGE MANAGER FROM: BRIAN SIMMONS, COMMUNITY DEVELOPMENT DEPUTY DIRECTOR DATE: SUBJECT: DECEMBER 7,2009 REQUEST FOR PROPOSALS - SELECTION OF AMCAD FOR DOCUMENT SERVICES Purpose To review a request for proposals performed by the Village for the Community Development Department Village Clerk Division's document imaging needs. Background Over the course of the Village of Mount Prospect's history, the Village has accumulated a large amount of historical documents related to the development of the community. The majority of these records need to be retained for extended periods of time in order to review the zoning and/or permit history related to a specific property. These documents currently take up significant storage space within Village Hall and in some cases are beginning to deteriorate. In order to save these records for future reference and to make them more easily accessible for staff, the Village distributed a request for proposals (RFP) to convert these documents into digital form. In total, staff has estimated that over 1,180,000 documents of information would be scanned as part of this project. These documents include planning and zoning (118,000 documents), Village Clerk (60,000 documents), and building permit microfiche records (1,000,000 documents). Once scarined, the documents will be populated into the Village's electronic record database system: Laserfiche. Having these documents in electronic format will significantly reduce the amount of paper records housed by the Village and will ensure their long term viability for future use. Additionally, digital records will increase department efficiency for retrieval of historical records and responding to Freedom of Information Act Requests. Discussion The Community Development Department advertised the RFP to perform document imaging services for the Village. The RFP was published locally in the Daily Herald and was mailed directly to four local vendors with whom the Village had previous experience. The RFP received national interest from imaging companies and a total of 17 responses were submitted. A summary of the vendors and project costs is provided in the table on the following page. While staff reviewed all proposals submitted, special attention was provided to proposals under $110,000 for the entire project. Proposals were analyzed to determine if differences in their handling of the project would provide any additional benefit to the Village. Primary factors used in reviewing proposals included cost, ability to provide requested services, location, vendor's experience with Laserfiche, and reference checks. Request for Proposals - Selection of AniCad for Document Imaging Services Page 2 of2 Vendor Location Total Project Cost Proposal AmCad Rock Island, IL $59,053 Micrographics Equipment Lansing, IL $80,192 Services Microsystems, Inc. Northbrook, IL $91,923 Reproduction Consultants Ltd. Chicaf,to, IL $100,767.50 Siella Imaging Chicago, IL $106,395.00 National Business Systems Downers Grove, IL $107,697.80 Datamation Imaging Services Burr Ridge, IL $109,400.00 Iron Mountain Hanover Park, IL $114,978.00 Imaszinsz Office Systems Schaumburg, IL $115,153.00 Docucon Imaging Services San Antonio, TX $116,942.00 DisziScan Systems Pleasanton, CA $120,428.00 Lender Processinsz Services - $127,652.00 Freedom Systems, LLC Manassas, VA $130,334.00 Micromedia Imaszinsz Systems Lake Success, NY $135,252.00 TKB Associates Mokena, IL $159,895.00 Crowley Company Frederick, MA $195,658.00 BancTec Irvinf,t, TX $379,220.00 Staff is recommending that the Village utilize AmCad Technology Center to provide these document imaging services. AmCad's cost to perform the project was very competitive compared with others submitted and staff has verified that they will be able to perform the services requested. Previous clients of AmCad include the Maricopa County Arizona Recorders Office, Cook County Illinois Recorders Office, City of West Chicago, and the Village of Hanover Park,. Staff contacted each of these references and received positive feedback. Comments consistently referenced the ability of the vendor to work with their unique project, quality of scanning facilities, and competitive pricing. Funds for scanning are allocated in both the 2009 and 2010 fiscal year budgets. Based on the pricing received from AmCad the Village would be able to perform all anticipated scanning needs for this project within budget for these two years. Recommendation Staff recommends that the Village Board grant the Village Manager approval to enter into a contract with AmCad for Document Imaging Services in an amount not to exceed $59,053.00. ~S,AICP H:\ADMNlBRlANlScanning RFPIMemo to VB.doc Mount Prospect ~ Village of Mount Prospect, Mount Prospect, IL Copy Prepared By: AMCAD 1710 Whittemore St. Rock Island, IL 61202 Tel.: 309-786-5800 Fax: 309-786-5900 mgasiorowski@amcad.com www.amcad.com PROPOSAL Request for Proposal Document Imaging For The Village of Mount Prospect, Mount Prospect, IL Tuesday, December 1, 2009 \~l ---.----,-.--------.---..----------------.-----.-.------- -] I Document Imaging I. Village of Mount Prospect, I. Mount Prospect, ILl TABLE OF CONTENTS Cover Letter SECTION 1 ABOUT AMCAD............ ........................... .................. ........... ......... ........ ...... 3 Locations-................. ............................................................................... ...............................3 Number of Employees- ...........................................................................................................3 Hours of Operation- ............................:...................................................................................3 About AMCAD- ..................................................................................................................-.....3 SECTION 2 EXECUTIVE SUMMARY ...........................................................................5 AMCAD Technology Center....................................................................................................5 Safety and Security of the Village of Mt. Prospect Records................................................. 5 AMCAD's Electronic Maintenance and Security........................................................... ....... 5 AMCAD Physical Maintenance ahd Security............. ....... ....... ............... .................. ........... 6 Best Practices for Protecting the Confidentiality of the Information: .................................... 7 Storage Capabilities........ ..................................................... ................................. ............ .......9 SECTION 3 SCOPE OF WORK ..................................................................................10 SECTION 4 COST PROPOSAL ....................................................................................12 SECTION 5 QUALIFICATIONS AND WORKLOAD....................................................14 Recent Similar Projects....................................................................................................... ..14 SECTION 6 LICENSES. ......... ............... ........... .................... ...... ........... ........... ...........20 SECTION 7 REFERENCES... ............ .... .......... ........... ....... ....... .......... ............. ........ ... .21 SECTION 8 BIDD ERS QUALlF ICA TIONS ...................... .............................. ......... .....22 SECTION 9 ATTACHMENT B - BID CERTIFICATION FORM...................................35 .~ .~ www.AMCAD.com December 1, 2009 Village of Mount Prospect Community Development Department 50 South Emerson Street Mount Prospect, IL 60056 Dear Mr. Brian Simmons, Deputy Community Development Director: AMCAD is pleased to present our proposal for the Village of Mount Prospect to convert existing paper and micro-fiche record documents into electronic format compatible with the Village's document management software. AMCAD is prepared, at short notice, to implement our ISO 9001 :2000 compliant and proven processes to complete this project for the Village of Mount Prospect. AMCAD'S Technology Center is located on a secure, active military base on the Rock Island Arsenal in Rock Island, Illinois. In addition to a state-of-the-art facility, the base provides (and requires) unique advantages to security, fire and power that no other vendor can offer. All work will be executed in the State of Illinois using no subcontractors. AMCAD'S primary business is the conversion and indexing of critical public record documents. We understand that quality and accuracy are mandatory elements of any project of this nature. To date, we have converted and indexed in excess of five billion public records. Additionally, AMCAD has worked intimately with many of the Illinois local village and county municipalities to convert and index more than 25 million pages - this provides us with a unique understanding and expertise of your Illinois based employer records. AMCAD is excited about the opportunity to start a partnership with the Village of Mount Prospect. Our goal is the Village of Mount Prospect success, and a partnership that highlights the success of the village, by meeting its goals to preserve documents through digitization and making these electronic images available to the operating departments with security and accountability without impeding their business processes and work flow. The Village of Mount Prospect is a leader in this marketplace and we hope for the opportunity to continue that success. My contact information for this proposal is found below. We look forward to answering any questions or providing additional information at your request. " //.,1.":/ J~ f/{r Mark Gasioro rs~' Business DevelOpment Manager Sincerely, AMCAD Technology Center. 1710 Whittemore Street. Rock Island Arsenal. Rock Island IL 61201 '-'--- ---------.- -, ! \~7--r-------~~ -v~a~~~f~:~~tp;~~~~'1 i I Mount Prospect, ILJ Section 1 About AMCAD I Brief description of the firm LOCA TIONS- AMCAD Technology Center Rock Island Arsenal 1710 Whittemore Street Rock Island, IL 61201 AMCAD Headquarters 220 Spring St. Ste 150 Herndon, VA 20170 NUMBER OF EMPLOYEES- AMCAD has 400 employees HOURS OF OPERATION- 24hrsl 7 days ABOUT AMCAD- AMCAD is a full service technology service and solutions provider for local government agencies. Founded in 1986, AMCAD was formed to partner with government in the development and implementation of "automating" technologies - specifically in the automation of public records. For more than 20 years, AMCAD'S continued success has enabled the steady, controlled expansion of our customer base and our solution suite - while continuing to provide state-of-the-art, award-winning solutions. AMCAD provides best-of-class integrated solutions for land records management, vital records management, court records management and county-wide imaging solutions for local government. AMCAD is extremely familiar with the complexities of working with local government agencies. Our company embodies our dedication to the management of public records and the systems and solutions that facilitate the smooth transition to new technology to increase workflow, staff efficiency, and improve constituent service. We understand your business - government is our business. The AMCAD Technology Center is a 50,000 square foot facility providing a full suite of services including a Certified Kodak Processing Lab to ANSI! standard long term storage and fire lock vaults. Some of AMCAD's full suite of services for the Village of Mt. Prospect includes the following: lag 3 ~_. ------..- ~ ---.---.T--.----..-...-.-----.-----..--.--.---- 8Y. I -, Document Imaging! Village of Mount Prospect,' Mount Prospect, IL . Media Conversion (Film, Fiche, Paper, Maps/Plats, Aperture Cards) . Archival Microfilm Creation, Development and Duplication . Vault and Long Term Storage . Indexing and Keying Services . Redaction Services . Disaster Backup and Destruction Services . eCommerce Services The entire service offering above is provided onshore in our secure facility. The AMCAD Technology Center is part of an active military base - the Rock Island Arsenal. This unique location provides added security for our customers' precious records and data. AMCAD understands the concerns of our public records officials - we built this facility from the ground up to provide a secure location to successfully provide services back to our customers. AMCAD's core suite of products fully automates every aspect of the daily and long-term operations of public records officials. AMCAD is a full service company meeting 100% of the needs and requirements of our government partners including a complete methodology to efficiently and successfully implement any project. AMCAD is a single source provider for government including end-to-end services from consulting and analysis to software development and implementation to long-term archival storage and disaster recovery. In short, AM CAD's corporate philosophy is to partner with government to provide services, solutions and technology that will facilitate their business process by improving staff efficiency and workflow, while still providing premier constituent and customer service. Our goal is your success and customer support and responsiveness is a key value of AMCAD. - .~ 4 '------~' : t1Y ---11-------------------------------- Docu men-tim-aging I Village of Mount Prospect, I I Mount Prospect, IL Section 2 Executive Summary Executive summary detailing your firms understanding of the project and the firm's interest in the project. . AMCAD TECHNOLOGY CENTER We have provided a detailed overview of the AMCAD's facility in the fOllowing pages including detailed descriptions of our security offering, vaulting services, and scanning methodology for the Village's material. As discussed, the AMCAD Technology center is located in Rock Island, Illinois on a secure military base and offers one of the most state-of-the-art facilities exclusively providing services to public records officers in the United States. - Safety and Security of the Village of Mt. Prospect Records The industry has a wide ranging idea of what document security entails. The most important step for'any customer is the investigation of the possible vendors. This entails visiting the storage and production facility, qualifying the information technology infrastructure and data backup procedures as well as employee screening. By inspecting the security, employee background checks and the data security plans of a vendor's main production facility, you will better be able to evaluate the security procedures they put in place for onsite projects. If a vendor does not follow the necessary steps to protect your documents at their facility how will they know how to protect your documents at your facility? AMCAD has detailed its document maintenance and security methodologies below for your convenience. We have provided an overview of not only the technical/virtual document security, but also provided a detailed overview of the physical media maintenance and security provided by our facility. AMCAD maintenance and security methodologies and facilities are unparalleled in this industry. AMCAD's Electronic Maintenance and Security Project Auditing AM CAD has developed and implemented a customized process to track all source media regardless of type and digital images throughout AMCAD's conversion process. The AiCS process compares data generated at each production step for continuity and completeness. As an example - the number of document boxes inventoried at pickup must equal the number of document boxes delivered for final vault storage. Diligent use of the AMCAD AiCS combined with immediate investigation of exception reports ensures the customer that 100 percent of the requested information has been captured and delivered. IIttK 5 ;-- - \i{;7 -----l--------------~i,~a:e ~~~:~~t~~s~~~:JI : _______J_____ Mount Prospect, IL AMCAD's Source File Security AMCAD employs the following practices to ensure the maximum physical security for contract files: . Batch Recycling - only documents and media.in production are out of the customer's controL . Diligent use of AMCAD's double bar-coding technology and customized AMCAD integrated Capture System (AiCS) tracks the physical movement of the source media. AMCAD's Network Security AMCAD employs the following procedures to provide the maximum network security for our customer's records: . Network gateway protected firewall utilizing Stateful Packet Inspection. . Internal Network configured as logical sub-networks (subnets). . All subnets interconnected using Layer 3 switching. . Microsoft Active Directory used to manage users and enforce security Group Policies. . AMCAD's Virtual File Security and Disaster Recovery. AMCAD employs a suite of hardware design and industry process standards to minimize any loss of digital data: . All data is stored in an EMC Storage Area Network (SAN). . All drives are configured as RAID sets with RAID level appropriate for data being stored. . All drives have a configured hot spare. . Internal data replication used for redundancy. . All servers are configured with redundant critical components (processor, network adapter, power supply, etc). . All critical servers configured as Fail-over Clusters for fault tolerance. . All equipment powered through UPS battery backup. . All databases run in Full Recovery mode to allow point in time recovery . All data, both source and final, is backed up to tape using a Grandfather-Father-Son (GFS) procedure. . Intra-SAN replication is used for databases to protect against corruption and hard drive failures. AMCAD Physical Maintenance and Security AMCAD is very conscientious of the importance of the solutions and services we provide for our government customers. As the majority of our customers are public records officers, we understand the uniqueness and the value of your archive. As a result, our facility was built from the ground up to provide not only a state-of-the-art .~ 6 --'-.--'-----------.--.----...'--------'-r-.-'-----.~ .~________.n'_...~. .-..-- -. - --_.,,-.---..-~--.-. ----_.___________ -.~~-.--,---__..____________.., 'fi;l I Village ~~~:~~tp~s~~~~1 ' .. I. ._____.__.__________.______ Mount Prospect, ILj production environment, but also to exceed all national standards for production, insuring the confidentiality of data, secure storage and disaster backup and recovery. Our facility is not simply warehouse or office space, it was designed in every aspect as a secure facility. In addition to the physical security and fire protection overviewed below, AMCAD also keeps an updated Business Continuity Plan. The Business Continuity plan is a complete disaster recovery plan for a natural disaster, technical disaster or other unforeseen event. Every aspect of the plan exceeds national standards for backup and disaster recovery for an information technology company. . The plan also includes several appendices. The plan and the appendices are considered highly proprietary and confidential. We are happy to share the detail in these plans outside of the public proposal process at your request. All vendors dealing in the processing of sensitive public data should have a methodology and. a written Business Continuity Plan - this industry standard best practice. Like our Business Continuity Plan, AMCAD also strictly adheres to an industry accepted Best Practices Methodology for protecting the confidentiality of the information. The following is a high level overview. Best Practices for Protecting the Confidentiality of the Information: · Signed non-disclosures for all personnel. . United States Citizens only. · Background checks - performed by the Rock Island Arsenal Garrison (Federal Government). · All AMCAD employees have secure photo identification badges to be worn at all times. · The AMCAD facility is secured with external and internal cipher and electronic locks on all areas (more detail later in this section). · Physical security - restricted access to facilities, storage of media. . Audit trail of all system activities. · Check-In-Check- Out - AM CAD maintains an audit trail and system log of all activities for documents in process. This includes receipt of boxes, storage in the vault, check out to processing and return after processing. It also includes all activities such as scanning, indexing, quality assurance, and format to the delivered media. Only specific personnel are cleared to work on a specific customer job. User IDs and passwords are assigned to that job and no other personnel has access to workflow tasks such as indexing and quality assurance. · Security Operations Procedures - The ability to audit our work process, work flow and users is only the beginning of the technological and quality assurance steps AMCAD takes to ensure the confidentiality and security of our customer's data. AMCAD Corporate and the AMCAD Technology Center also maintain a Security Operation Procedures (SOP) document. This document outlines all of the major security steps taken to ensure the se~urity of AMCAD's networks, as well as the security of our customer's data. This SOP is a comprehensive document that includes standards and procedures that are in place to ensure network security is .~ 7 --~~-- .t1:t. m__. -T--.---------..--- --- .-.... .---- -- --u-----.-Doc~~~nt-- Imag-tngl I Village of Mount Prospect, I ! Mount Prospect, ILl ._._--------~.._..__._-----_._---_._._--,----_.._._...-.__._------_._~.~ not compromised either internally or externally, as well as ensuring that the appropriate monitors are in place to immediately identify and remedy any security risks. We are happy to provide you with copies of our SOP at your request. An SOP is an absolute best practice for any vendor dealing with highly confidential data (for security reasons, we cannot include all of the information in this forum). In addition, AMCAD works directly with Kodak to provide additional backup and disaster recovery services for archival records. Because AMCAD is a Certified Kodak Lab, you also have full access to Kodak's Microfilm Disaster Recovery Program. We have provided an overview below of both the security and fire protection standards of our facility. The AMCAD Technology Center is located on a secure, active military base on the Rock Island Arsenal in Rock Island, Illinois. In addition to a state-of-the-art facility, the base provides (and requires) unique advantages to security, fire and power that no other vendor can offer including the following: · HIPPA and OSHA compliant; · Exceeds ANSI standards. · Fully certified Kodak Laboratory. · Dedicated fire and emergency services located just 4 blocks from our building. . The AMCAD fire and security systems are connected directly to the base fire and police services including all the computerized notification systems within our building. . Dedicated redundant power sources including a dedicated hydro-electric power source, as well as dedicated backup generators - this ensures the protection on your records, as well as the environment in which they are processed and stored. . All windows and doors on the facility are bomb, hurricane and weather proof. . 24/7 manned security at all entrances to the military base. . Secure cipher encoded locks on all entrances to the AMCAD facility. . Separate secure cipher encoded locks on all entrances to the AMCAD production floor. . Even again, separate secure cipher encoded locks on the entrance to the AMCAD vaults and secure server rooms. . All AMCAD vaults meet National Fire Protection Association (NFPA) 232 standards. . All visitors must register with base security for access. . All non-US citizens must go through a special registration process for entrance to the base. . All employees receive background checks by the federal government before receiving badges for entrance to the base and to the AMCAD facility. . All employees must at all times wear pictured ID badges. . AMCAD networks tie into backbone of Homeland Security networks. . Smoking is not permitted within 50 feet of the facility. . Vehicles are prohibited from parking adjacent to the building. The AMCAD Technology Center was built as a secure location to process and house government records. As a result, AMCAD has built internal vaults again exceeding all .~ 8 f..- -.-..--- ;-.......--1...----.--------------.-.-----...----..-..---.--.-------i i \~7 I Village ~~~:~~tp~~sap~~~ I L.___.__._ I . . ..__. Mount Prospect, ILl industry standards for storage. All records not currently in production are stored in the vaults described below (as well as all backups). This is immensely important when dealing with highly sensitive information. The information is stored in a secure, protected environment - not just from human interference, but also for general disaster preparedness. As mentioned previousJy, many vendors in this industry simply house their documents in general warehouse or office space ~~ Figure 1 - AMCAD Technology Center STORAGE CAP ABILITIES AMCAD currently has 3 types of storage space available in our Record Center: general warehouse storage, one 2-hour vault, and four 4-hour Firelock vaults. All AM CAD storage and vault options are located in our facility offering industry premier security and physical protection. For example, further protection is provided by the Arsenal Fire Department located just 4 blocks away from AMCAD. As the Arsenal is an active military installation, the Arsenal Fire Department has extensive training and frequent drill procedures, along with the funding for state-of-the-art equipment. The AMCAD facility is directly connected to the Arsenal Base Security and the Arsenal Fire Department. An alarm at the AMCAD facility automatically notifies both. In the unlikely event of a fire, the possibility that the situation could last more than a few minutes is extremely remote. .~ 9 r ..~-" "::':'1... ..r . . .. .... ......... .. ..Documen;:rm;;gingli ~ I Village of Mount Prospect, , . _~_______n____ Mount Prospect, I~ A. Planning and Zoning Files a. Estimated number of pages: 118,000 b. Estimated number of 8.5 x 11 inch documents: 94,000 c. Estimated number of oversized documents: 25,000 d. Estimated number of documents: 3,700 . e. Estimated number of pages per document: 32 f. Number of indexes per document: 2 . g. Estimated number of indexed fields: 7,400 B. Building Permit Files a. Estimated number of pages: 1,000,000 b. Estimated number of micro-film cards: 75,000 c. Number of indexes per card: 2 d. Number of indexed fields: 75,000 C. Village Clerk Files a. Estimated number of pages: 60,000 b. Estimated number of 8.5 x 11 inch documents: 54,000 c. Estimated number of oversized documents: 6,000 d. Estimated number of documents: 6,000 e. Estimated number of pages per document: 10 f. Number of indexes per document: 2 g. Estimated number of index fields: 12,000 Format and Technical Requirements Documents shall be recorded with two indexes. For Planning and Zoning files documents shall be indexed by property address and case number. Building Permits shall be indexed by property address and permit number. Village Clerk files shall be indexed by property address and either an ordinance number or resolution number. Scanned documents shall be provided to the Village in published volumes on either a portable hard drive or DVD media device. The published volumes should be able to attach to the Village's Laserfiche repository. The attachment process shall place the documents in the appropriate folder within the repository, with the correct document template and required template fields populated for each document. If the Vendor is unable to provide this service by itself, the Vendor shall provide with its proposal a method for how this attachment process shall be accomplished (i.e. through a third party provider). The costs associated with utilizing a third party shall be included within the Vendors proposal. The Village will provide the Vendor with our folder structure within Laserfiche repository, the Laserfiche templates and required fields to populate within those templates as well as the proper document naming convention for Planning and Zoning, Building Permits, and Village Clerk files. .~ 11 -T-----~.------.-------------.--.------..--.---------- .-, Document Imagingl Village of Mount Prospect, Mount Prospect, IL Section 4 Cost Proposal A. Planning and Zoning Documents i~i~~i~rt:Qti!l~m~iijllt.;'+;';:,:t&: Total Number of Pages Standard Size Pages Oversize Pages Number of Documents Pages Per Document N umber of Indexed Fields Document Preparation $0.019 $0.450 $0.065 $ 1,786.00 $11,250.00 $ 240.50 $0.037 $ 4,366.00 Docum~ntsTntaf€ost:\ $17,642.50 B. Village Clerk Documents Total Number of Pages Standard Size Pages Oversize Pages Number of Documents Pages Per Document N umber of Indexed Fields Document Preparation 60,000 54,000 6,000 6,000 10 12,000 60 000 Number ofImages N umber of Cards Pages Per Card Indexes Per Card Number ofIndexed Fields Document Preparation -, - .-., ~,,;i :~f~l~'ifialg'\\;~Mf~'~DJmDj)9~tUm~r~,mAt~JN~Q$f;:;~ $34,875.00 C. Building Microfilm Documents :~.!\I!.iti~1l~~.~iif,~~I~mlf.4,~1f~~,O,;m~:. 1,000,000 $0.030 $30,000.00 75,000 $0.065 $ 4,875.00 13 2 150,000 . AD ilIlIll! 22 [.---------------..----..-1................ , ~M....U'."~'W.. I ~. , I I -..---.-..-6~~u ~e ntr;;ag'i ~ g! Village of Mount Prospect,. Mount Prospect, IL D. Miscellaneous Project Expenses ..:,..;:),F.".,':.; ~ ,iii':';. .,; ..~. ., \l!IlJtJ;:;ost:,0.i;~~~A:.;~, :!.,,;:..,-':', ',0,rl'c~~t.t\.m.o'uqt...J(.,ji'. Record Destruction M icrofiche Destruction $0 .25/lb B il led at Cost Record Destruction Document Destruction $0 1 6/1b B illed at Cost Third .party Expenses Other Misc. Expenses De livery Per Trip $200 .00 i:;r,~i.,'.~~~;t~~~;;~~~~~!1\;?;JJ~f~;,\:g%,i<ti:lf~;~t~)~.:~~;~~g)~s~.;~j'QtilIMis~e.lialte.Q)is:<l?rc).ie~t.:.'C()st'~.:i E. Total Document Imaging Project Expenses $;;#~~~r()"9'S~~;~m9g~!;:.:,:",:: $17,642.50 $ 6,336.00 $34,875.00 $ 200.00 $59,053.50 F. Bid Sheet Terms and Conditions By submitting a proposal in response to the RFP, the Vendor agrees to the following: 1. Vendor agrees to and accepts all terms listed in the RFP and guarantees that Vendor is capable of providing services as described and in concurrence with the conditions listed in the RFP. 2. Vendor agrees to and accepts that the selection of a proposed bid by the Village is not a guarantee of contract for the amount proposed in Vendor bid, nor is selection a guarantee of any contract. Final contract is a condition on agreement of final scope of work and final negotiated fee amount. 3. Vendor guarantees that all work provided in proposal is original and does not infringe in any way upon the rights of others and that Vendor can perform all obligations in compliance with all federal, state, and local laws, rules, and regulations. 4. Each phase in the Scope of Work is separate and mayor may not be implemented by the Village. 5. By submitting a proposal the Vendor relinquishes all rights to submitted proposals or the ideas contained therein and the Village reserves the right to retain all submitted proposals and to use any ideas and any proposal submitted, regardless of whether or not the proposal is selected. All materials submitted in response to the RFP shall become property of the Village and will not be returned. Vendor: American Cadastre, LLC dba AMCAD Name and Title: Dallas M. Wolf, Chief Operations Officer Signature: Date: AD lHUI 23 <------- --~- -- --;---------- r-- H______ - - - -- -- -- -- - ----- - - ------------------ -------:-----i . M....... p,.........d i Document Imagmg I : ~ 'I Village of Mount Prospect, I I Mount Prospect, ILl ---.-..-.----.-..---..-.--.--..----.---..--.--.-.-.-- Section 5 Qualifications and Workload In addition to addressing the requirements outlined in the Scope of Work, the proposal should include statements setting forth the -Vendor's line of business, organizational structure, summary of past experience, including experience with municipal projects, and specific descriptions of at least three (3) completed projects .that are similar in subject, size, and complexity to the scope of services specified herein. These descriptions must include contact information for reputabl~ referenc!?s (ha( cq.nattest to the Vendor's representations. The Vendor should also provide professional resumes, including education, work experience, proftssional credentials, and employment status (e.g. fUll-time, part-time, years with the firm, job description) for each individual assigned to the project. STATEMENT OF UNDERSTANDING: AMCAD's complete understanding of projects of this type is unique in that we understand that village records are not merely loaded into an imaging system - the records require detailed understanding of how images relate to supporting documentation, as well as the existing index data and how they are processed and stored on the physical media for processing. RECENT SIMILAR PROJECTS For your convenience, we have provided four references below to demonstrate AMCAD's experience in large scale document imaging and indexing projects, as well of our unique understanding and expertise in government records. AMCAD has vast experience working with public records offices with references in more than 30 states. We are happy to provide additional references or information at your request. Project Description Mr. John F Lindsey Electronic Information Director Cook County Recorder of Deeds 118 North Clark Street Chicago, IL 60602-1387 312-603-5079 iflindsev@McLeancountVQov.com Cook County is directly relevant to the Village of Mount Prospect as it demonstrates AMCAD's success in large jurisdictions with high volume projects. In 2006, the Cook County Recorder's Office issued an RFP to convert the _r<AD ~.II 14 .!..._.~-.~~l----I.j-_.--_--__.m__..-_-----------_.-.---.--- Document Imaging I ~ Village of Mount Prospect, I : I _______.________ MoLint Prospe_ct~!:J County's historic archival real property records from 16mm microfilm. After the first round of the RFP process, in June AM CAD was selected as the best valued vendor from among more than 10 national vendors. The first part of the project includes th~ conversion of more than 25 million images from 16mm microfilm. The second major portion of the project includes the detailed indexing of more than six (6) million document records. The project is being completed at the AM CAD Technology Center in Rock Island, Illinois. AMCAD coordinated the inventory and shipping of the micro~lm from the County's legacy vendor. Upon receipt of appro~imately 100,000 rolls of microfilm, AMCAD certified Kodak staff inventoried and analyzed the film for infectious diseases such as redox. AMCAD was able to provide the County a database of the inventory list and the film's condition. Today the film resides in AMCAD's secure vaults for protected, controlled storage. AMCAD is especially proud of this most recent award, as Cook County is a top five county in the United States and Chicago is the third largest City in the Country. In addition, this is the first contract awarded from this Office outside of a small group of vendors, since 1997. The contract was awarded based on AMCAD's understanding of the needs of the customer, our methodology and our commitment to quality - all as referenced through our vast experience in working with local government agencies. The total value of this project is approximately $2 million. The project Team assigned to this project has remained throughout the life of the project. .~ 15 \fi;l ------T------------------.-----------.--.------.Docu m ent I mag-ion g 1 Village of Mount Prospect, I Mount Prospect, IL! -...---J .~:~r!e~c~i!g~fJ~4~z~~~:,':;ff]"~'~i.~~\~~t.'~1r~t"~;{~tl;i~;~;>.~!5..;~S.~:...'.;.,~.. : Contact Information' Ms. Barbra Frerichs Chief Deputy 111 S. Third Avenue Phoenix, AZ 85003-2281 .602-506-7866 bfrerichs@risc.maricopa.qov Project Description Maricopa County is the fourth largest County in the Country and has now has one of the largest electronic public records archives. In January of 2005, AMCAD was chosen through competitive procurement to convert more than 65 million images for Maricopa County, Arizona. The project included the conversion of more than 30 million images from 16mm microfilm, 20 million images from microfiche and approximately 10 million images from paper. AMCAD was chosen over every major conversion vendor in the Country based on our track record, methodology, quality assurance and overall price. We were one of the few vendors to ofter a single source solution to the County including conversion from microfilm, microfiche and paper books (bound and pinned). The entire Maricopa County project was completed onsite in Maricopa County. The project timeframe was estimated to be approximately six months including conversion of the 65 million docun1ent images. The con~ersion phase of the project was completed under the allotted schedule. Additional work on the project included the indexing of approximately 5 to 6 million documents. All scanning work was performed onsite in Maricopa County. All indexing was done onshore at AMCAD. .~ 16 - '-----1 ______...__....._.__________.__n..._.._._.________.___.____----------------~ ~...--7 Document Imagingl ~ . I Village of Mount Prospect, 1 I Mount Prospect, ILl --..-------------.---.------------ ~ City cq'f't{imln'ii'lJ~~ti;o!.\{it;gilJia .,. Clerkbfthe'Clti;'Qit Cbtlrl:;' :._ . . Contact Information The Honorable Tina Sinnen Clerk of the Circuit Court Judicia! C~nter - Building 1'0 2425 Nimmo Parkway . Virginia Beach, VA 23456-9017 757-385-8817 tsinnen@courts.state.va.us Project Description As the second largest jurisdiction in the Commonwealth of Virginia, the City of Virginia Beach manages one of the largest land records archives in Virginia. Recognizing the availability of confidential personal information to the general public, In 2007, the Clerk sought to partner with a vendor to securely, accurately and efficiently redact Social Security Numbers from the public record. In April of 2007, the Clerk awarded AMCAD a contract to redact Social Security Numbers from the City of Virginia Beach's entire public record including more than 15 million pages. AMCAD has successfully performed on a number of past projects with the Clerk's office including a large historical conversion project that AMCAD was awarded through competitive bid. The project included the conversion of approximately 10 million images from 16mm microfilm. The project was completed in phases (do to funding constraints). The project included the successful conversion and indexing of a variety of public records including land records, court records and marriages. The entire project was completed offsite at the AMCAD conversion facility. Total project costs were approximately $2 million over multiple pro'ect phases. --_.-------------------_.......---~-_._---~----_. .~ 17 -------r -- I I Document Imaging I Village of Mount Prospect, I Mount Prospect, III ..---1 ~. t1Y i i ------ Proposed Implementation Team Experience Education & Training More than 33 years of successful business management experience in the high technology industry. Degreed engineer from the U.S. Naval Academy with 27 years of experience in high technology in the public and private sectors. This includes nearly equal measures of operational and business development experience in the IT managed services environment for both Commercial and Government clients. Exercised pal responsibility for entire company operations and maintained client relationships with numerous Fortune 500 companies as well as Federal, State, County, and City government agencies across the country. Mr. Wolf is the Chief Operations Officer for AM CAD Digital Conversion and has personally managed the processing of over 100 million images for AMCAD. All of the ADC operations report to Mr. Wolf and thus the personnel for all of the conversion services that will be provided from the ADC Rock Island Arsenal Technology Center. US Naval Academy Engineering Annapolis, MD t:": ~:.. ... .~ ~".., .... ~~..'~,-~:,'=.:~"',:;;.J,~~~-:.,~: ..~."\. -~." ......-~..:~_~ Five years experience managing both commercial and government Bachelor of Science Business Education -"___~_"'___""A'___'__''''.~''-''_W_._______.....__.._,_",___ 18 .- rag . ...-....--r----.- I I . ............ .--.--.--.----.------.-..:-----1 Document Imaging! Village of Mount Prospect, I Mount Prospect, IY document conversion projects. Extensive, certified knowledge in imaging. Experience in Project Management for automating workflow systems and extensive business analysis to determine customer needs in health care industry. Experience teaching business and computer skills to students and adults with additional proficiency in hiring, training and supervising production teams. Ms. Hoffman will be responsible for the entire projects operations at AMCAD Conversion facility for conversion and storage maintenance. All of the personnel for this conversion project will be coordinated and provided by Ms. Hoffman and her management team. Illinois State University Normal, IL Certified AnyDoc Professional Certified CDIA+ (Certified Document Imagining Architect) r~'~\:' '~-. : .~-,. ,_n_ -:' c;' " _.U__'''',' "-,' -:" -';::'~'':-:;: ~'." ';:~"'~~ ....,o,_;'-:~>_~' ~'~.;.'~:~s..,~,'.:;~~F. ':; ,~; ..-":.:~~~~~~-:::.";~:~-7"~~1 1 - - , r ' ',~ ~ ~ ~.,., ~ ; :'~ .~~~ -\ ,', '~=L"~~ :~'""~.~c~:.:~~ _~" ~ ~.c:~~~~_~~:_ _ .' ':~ ",:.~~-~~:....~. .. ~~;~,. ~ ,~>~ :. '-- ~~ ,-:ij;i:f.,:j=;~:~~~.,~" :=;,,~:~ Experience managing government and private sector document conversion projects. Responsible for overseeing aspects of planning, coordinating, and completing AM CAD on-site and off-site conversion solutions. Daily analyze business and systems models along with profit and lose. Identify problems and courses of action. Ms. Fishburn will be responsible for the direction of the project and the project's deliverables. Ms. Fishburn will report to the Overall Project Manager, and will coordinate all redaction and conversion services Bachelor of Arts Communication Studies and Journalism University of Iowa Iowa City, IA The above personnel are the proposed AMCAD Senior Project Team for the Village of Mount Prospect. Additional AM CAD development and support resources will be utilized but will be named once the project initiates, .~ 19 :--~. lay --r--.--.------------------------ -- ..---------- --.--oocu m-entIm ag i n g J Village of Mount Prospect, I _.______________________________~ou_nt Prospect, ILl Section 6 Licenses Each party submitting a proposal shall posses all necessary federal, state, and local licenses as are required by law, and shall furnish satisfactory proof to the Village upon request that the licenses are in effect during the entire period of the contract. AMCAD understands and does posses all necessary federal, state, and local licenses required by law, and are willing to furnish satisfactory proof to the Village upon request. .~ 20 ..-----~--...------.-----..-------..-.------... . --.------J \M-. p.,. -{.~~ . I Document Imaging I ~ -~ Village of Mount prospect'l Mount Prospett~_ILJ Section 7 References I Names and phone numbers of references for at least three similar projects. Mr. John F Lindsey Electronic Information Director Cook County Recorder of Deeds 118 North Clark Street Chicago, IL 60602-1387 312-603-5079 ifl.indsey@McLeancountyqov.com The Honorable Tina Sinnen Clerk of the Circuit Court Judicial Center - Building 10 2425 Nimmo Parkway Virginia Beach, VA 23456-9017 757-385-8817 tsinnen@courts.state.va.us Ms. Barbra Frerichs Chief Deputy 111 S. Third Avenue Phoenix, AZ 85003-2281 602-506-7866 bfrerichs@risc.maricopa.qov 21 1It~ r--~--~7--~r----------"'-~i~lage ~~~:~~tp~:p~~ I i i Mount Prospect, ILl .-----~ ~._.-l Section 8 Bidders Qualifications All bidders must submit the following information on or before the time. at which the bid is required to be submitted: a. The location of the bidder's permanent place of business. b. Evidence of ability to provide an efficient and adequate plan for executing the work c. A list of similar projects carried out by the bidder. . e. Any additional evidence tending to show that the bidder is adequately prepared to fulfill the contract. .. A. The location of the bidder's permanent place of business: American Cadastre, LLC (DBA AMCAD) Corporate Headquarters: Development, Implementation & Support 220 Spring Street, Suite 150 Herndon, VA 20170 AMCAD's Technology Center Rock Island Arsenal 1710 Whittemore Street Rock Island, IL 61201 Telephone and Fax: Phone: 309-786-5800 Fax: 309-786-5900 Form of company: Limited Liability Corporation Date company formed, date incorporated if a corporation: Company formed and incorporated 1986, as American Cadastre, Inc. Company changed to a Limited Liability Corporation (LLC) on January 17, 2001 in the Commonwealth of Virginia. .~ 22 Date Established Ownership Primary type of business Number of Employees Contact Information Federal Tax ID Number 1986 Private Company Solutions for Government Records 400 employees . Dallas Wolf, Chief Operations Officer 54-2020897 B. Evidence of ability to provide an efficient plan for executing the work. The Village of Mount Prospect Scanning Methodology: AMCAD receives documents from customers in boxes or other containers. These containers are checked in to the inventory stage when they are received. Each container is given a unique barcode label for inventory control and tracking. A manifest is created of the lot. If applicable, the manifest is signed and a copy is given to the appropriate customer contact. Each container label is verified and entered into the AMCAD Inventory Tracking System before being stored in a secure, holding area. Bar-coding technology is used to track the physical movement of the source media. AMCAD provides boxes for transportation of media from the vault to the scanning area. AM CAD warehouse management software is used for automated tracking of all boxes. The warehouse management software is used to track all media from receipt through disposition. All containers are bar-coded so that the inventory of media can be tracked back to a container. Therefore documents can be tracked throughout the work in progress. .~ 23 --~---'-'j-"--- -- -_.--_._~ i I I i ! __.__..____.n --- .---~---.----..--D-~~U m e~t-i-m a 9'i;:;-~ Village of Mount Prospect, i Mount .Prospect,-_-.!!:J \M;/ F;~dlt;~ - n - -- _. - - .-.. --- -----~----.--------------.-------- ----- ----q -----~ Itemll I Ak Item:l f CIa$$ I Category L Type l I ."1 ~"-J ::=3 '..---- ,.-' .j Oe$tfiplQ.n I Comments I ShQ.,. Only; Kits 0 Items 0 Active ~ lna<;ti~e 0 ltC/nil CO02 t.J.ltem II D esclip~n DELL Dimeti$li"'" 4600C 1':8 Dra'rHl1g~ ~J 't' f$POOOl ES?DOCr] ESf'QOl34 ESF'OOC'5 ESPOOQi5 ESP0007 ES?{)OO$ espOOO9 ES?O010 FRKDOG01 != flKnOOO2 fRKOOOO3 FRKDOOl"l4 fflKOOOO5 K010 MOOl FfviC{)(AlOl 82 D, awi"g~ e.z O'owing:; 1.22 STACK C'AlitfU LLY ez Dro...';r,g:: 23-2S STACK CARE FlI LLY 82 Drawings 1.22 ST.~CKCAR!;fULLY 82 Drawngi 1.22 STACK CAREFULLY B2 Orawings 1.22 S T P.CK. CAREFULLY S2 Ctra~,'~gs 1-22 STACKtAREf'ULLY S2 Orawr-,gs 1-22 ST.c..CKCtoREFULL'r' PCIlic!1t Foldl..'r~ 000001.325687 BK 344 ElK 3~5 BK 34(; 81< 345 BK J.46 ACME 0 l/tee eomp~er VrewSol'!c.~ 17' Monitor AW~567.677a (.omponenls > >>: Add {< { Appty.~i1~~._ . i Reset F.er K~ Ad;,,'C' tJ Y N y N V N y N y N ~(' N ~{ N , N y N Y U Y N Y N Y N ..... Y '( N y N Y Copy ModIy Oelele Figure 2 Sample Inventory Control Screen Media Control Methodology All media is tracked in the AMCAD Inventory Module, integrated with the warehouse management software. Media is stored in bar-coded boxes that are also tracked in the Inventory module. In this manner there is traceability of each piece of media to a box. The box barcode is scanned at scan time so that air media associated with a box can be tracked throughout the process. Illustrated below is an example of an Inventory screen used to enter a piece of media control data. .~ 24 'H__~""" :::'7 HHH1HH H_HH .... H . H. .HHHDocu-;;:;ent i-;;:;aginHgi : ~ Village of Mount Prospect, I ____________. ____.___L______..____..____________ Mount ~rospe~~! ILj ~Jcc~lMS{~t;rp~~~(d1tio~k~o~~~t;tc~.~1[;pj;J.~r - r, ~~--~~-"- ~~ --.--- -----~-~-~ - -- ---.-~- --- -~ ~ ~-- n ~- ~---QJ@t!J ;.J~ f..:!t VII<OI>: f ~u..~~ 1",01:1 ~~, 1:Jf Q~'i . x1 :'1,:' _ ::~.Ih '. fe..{d~ -If;' -:':$ , iJ C~;;11':"::~~":.;:.::::~.~~:::''P;;1fZf;::;<~::~;' ....... -; .kh ----------.- .---:~~;.-,~:;;~;:c.~;~"','ll;::i- ~ .' m s ! Rnd Receiving.Order .... _ _ _.. _. . . _ ..... ... ._. ._. Inr.I1J""~l!Iltl.n. ~r~:. :::..,: oV'..: FIndOtMr O,dal I'UI Old.Dab: H~....D. ""'i;lidrr nr,<l;':.t(,:,:_n~ M:-'IF;~tw,,; l<,~;::lM/l'.; :tlij~~~OO';:~ iVZV:OO: &':':V:i]('~~ rl'.-~l iJ:;i...t..a-, 'J/:;:1I;''IJ,.:>., ~;::.1'.":.l(,~J m'Il~.{IlI~r~lt; ~J1fV41ll.~; ll,'ld/iUf., .:~f'lC:.t~'l,<;" ~J1:Y~fj(~ MM~\l('ob FI1J1.1l-001l?-'.J. ~'1\V:U:~~ MiJI':OC\; "Ol~'t)(.~r-!~_~ ~!lll/.m, tl!H1,'';'!)i::, :flUll(Jl:ll$% i/191'..'ro: ljtW&J'i !101-\l!n~<r% \l!l!]/7tllJo; 1:"1tll;:;l(.~; ., ~(4:tJV; a.'h;.n(",:; b.Jh~"~1'J!;; I1PC SloII.!u II<<king' ACl;ulIfll1 tol.1I N_ N,~ N~"" l~_ '- (-:'JII<1 U,." (\):t:J 0:"".:1 (;,!o;d 10 \Il'))~ W:)I)~ l,);Jl)[~l lO,)'l~ ..._.L Figure 3 Inventory Receipt Screen Completion of the return is recorded in the Inventory module which tracks the full Iifecycle of the process. The Inventory module tracks all items throughout their lifecycle. Reports are produced that track all items back to the box in which they were placed at receipt. The box is tracked through completion of the full production process and confirmation back from the customer. Upon confirmation, the item is checked back into inventory and is marked as such. The Inventory module will track all items and if there are any items that have not been checked back into inventory, they will be shown on the exception report. The location of media is maintained throughout the process using the Inventory Module which links the documents to a box that is bar-coded. The AMCAD Integrated Capture System tracks all items throughout the production process, from receipt through return to the customer. At any time if a document or media is needed for line-of-business activities it can easily be located in the physical location in which it is stored. The Inventory Module tracks what documents are in each box, and the production process tracks where a media is at all times. AMCAD maintains a complete seamless relationship with the customer during the entire Iifecycle of a conversion project. Regular reporting and meetings keep the City abreast of the project while keeping clear open lines of communication to tackle issues that may arise quickly and efficiently. Below we have provided a brief overview of the AMCAD I'II/Ir. AD ~il!ll 25 1---------___ ..1 'fi;/---i- .---------- -~il:: ~~~:~~tp~=~l : I Mount Prospect, ILl --- .- _..~-_.~._._---_.._-.-_____.__.___.._.__.___ - _. ._..____1 recommended project reporting and project documentation. This list is not exclusive. AMCAD can provide the appropriate, relevant information to best manage and communicate specific customer requirements. Weekly Status Report - Each week, a project-level status report is generated by the AMCAD Project Manager to .be delivered to the village. It includes accomplishment information from the team status reports at a high level. It also is used to communicate global project information, issues, exceptions and status of changes. Client Status Meeting - AMCAD and the Village of Mount Prospect will develop a schedule through which to meet to review progress on the project, resolve issues and plan for change approval/rejection and deliverable approval/rejection. Meetings may consist of regular conference calls.. Project Notebook - The project notebook is created at the beginning of the project and continually maintained. This notebook serves as a repository of all project related information. Typically, the customer will provide a Project Share Drive on their network for posting of the notebook as well as other appropriate information. All project participants will access and post project documentation on this shared drive. · Project Plan Update - Each week, the project plan is updated with actual time spent and the estimate to complete by task is updated based on input from the team members. · Change Process - A change procedure is identified in the Project Notebook. Once the project begins, the Project Manager must be rigorous in identifying and managing change as it occurs. All changes are tracked on a change log that is included in the weekly status report. · Deliverable Acceptance - As deliverables are completed, they are submitted to the client for written acceptance or rejection. The AMCAD Project Manager provides the acceptance on all interim deliverables that together make up a large enough activity for the client for approval. · Change Orders - The project managers can address change orders at any time during the contract. Change orders need to be submitted in writing to the Project Manager who will, in turn, propose addressing the changes. If the changes are likely to increase costs then a submission will be made as to what those will be. Written acceptance of the proposal will allow those changes to take effect. · Interface with the City- AMCAD will work closely with the assigned Village of Mount Prospect Project Manager. Please find below a sampling of screen shots with some sample reports. Please keep in mind at the beginning of the project, AMCAD will provide a complete overview of customized reports for the Village of Mount Prospect meeting the specific needs and requirements of the conversion project. .~ 26 M___~ \~7-- ; -_._---~-.. -T---.--------------- ----------oocl;me-;;t--- 1m a-g-in 9 I I Village of Mount prospect,l i_._______.___________.__._..____~ount ~~~pect,. ILl perator Statistics - Pass 1 at I,} 9[-;1100% ~ .-.., .+ briM ! ;;' .>i ::~.. OC_eAnyDoc' ~,i For 111/1005 thru 113112005 B4Ic.h T.... Totoll J..... kfl)n.I.okes Tot41 To'''' 101" '.'.-1 Tololl lIIJl.llI lIun.alel $elollds Ilour, K<)'S"oke~ Pelll.t." ...... d,,~ C4l1C'<led COIlf<leoll 0111<< ..... Ch~I'. .., tOOl. p" (hale Pcl. 8.ue/, Op.,.1fO,: Jlt:rn/I.'tW '0 00000381 , ., 21 " '.40'" " 5(;.8'4' ... II 000013382 . ". 30 ". 3.28" .. 02,3~'" DO' " 000003... ,.. '.7 31 ". 11.07'" " III 1.711" D.' OOOOGaBS ,,. ,.. ,os ..... .. 511.70'$ ... " 00000388 . '" ,OO 300'" '" 152.20'$ D._ " 00000380 '.0 " '" Z.7n '0 "'.GC'" ... " 00000388 ,., 27 m Z.llIO'l1i " O,:.oZ,," .00", .. 0OOOO3lll0 '.5 " ,.. Z1lI3'" " 8800." DO_ 20 OOOOQ380 . ,.. .2 ,oo '.on .. 35.34'1 .0_ " OOOQ03PCI T 5. 2. .. 1..... " S'3.13'1 '0' 2. 0(I0004OG '" 3.' .0 to, )20" 02 30.60" Dau " 000000107 0 '''' .0 '48 2... .B 30117" Dau " 000000400 . ,,. " '50 2.8'" ,. 35.14'5 Dau 27 00000411 1 :!84 .. ,.. 3.34" .0 32.13" DDO " 00000413 no 50 H2 " DDO " 0OOO04'~ H2 'B' T5 ,so 3.31'" ,. DDO " 00000416 0 .0 " " 1.51'S " 0.0.011'1 '0' " 00000417 . ., " ,. 1.:lIO", ,. 54.U1"lio DO_ " 00000418 0 .B " .0 1~'" .. 67.33" DDO ,. 000004'11 '2 .B " 0' 1.01'S " 01.14" DO' " 00000420 B' " ., 174'" '0 7411S15 DDO " OOOOO<!:3 BO ,. B3 t.53'" " "UP" DDO --~~ ------ ,'-- Figure 4 Sample User Statistic Report ...~ ~.~ i~ ,~ ~ ~ M I I !Audit Report 1':. I,} 9f':;r;oo.-::) !! H ~~l" . H Ii LIIl" ...~crystal -I " - " -.. . I.e."" '" " .":i.. . ..~ ... .- ". ~ Audil Report - Incidents 211112005 P.1ge 31 0' 55 IJllWIl! aJIrJl ZOnl eJJiK lluuW ~ ~ " 31 35' Charged Pass 1 JuantteW '3.00 1 IJllWIl! aJIrJl ZOn1 eJJiK ~ ~ ~ 37 35' Oed Copay Pan 1 JuanltaW to.OO ... ., lmW!Q aJIrJl ~ en!D !lJWiW ~ ~ 38 35' P allent Nlml CllIan up JUillnlt.W JOHN-MEYER- John-M.yer- , - lW<ll U!!< e!!iR QRm!9! ~ ~ 38 35' Pallenl Nam.Clunup JUlnllaW DENISEIIJOHNSON- Dtnlse-JonnS/)nll 1 -'.-.-.'. -,-_.._... .._.. ---... ... m'.._..__... -.. ....,.......,...........-..-.. nm_'._ ""_._'._'" .. ..,..-.... ---.-...-............ Figure 5 Sample Audit Report ....__....-------~..._-_..__._._-.._--_. 27 .---r--.---.-------------.-----..--..--...---..----------.----..--,--~.--.-.-.~ , Document Imaging I I Village of Mount Prospect, I Mount Prospect, ILl ~l log Database Viewel .. Image level (llmas8.fofj (00000255) (3 01 91 E3 ~'r ,','" 1"."~, .... -;".- \.........b~.:..:..:..:::. ':;;,"c_~ ~:.:.2".~S::Si~j-,:::~\~'~~~.=::' ._4;;.~:';':::~'; r m~c;~ ".IMl~: W;oci!ff\d~t6\xm~~B.lqf\OOOO3591..tif .. '; ...............,> i .- ,.E.:-j . ..~~.ili~~~f"~~~~1;~~. i .AlJtoIDStDlllm: 2lJ94~Ol.t416:2B:09AuloIO.FinOtITm: 2004-01-1416:28:09- I. ~:~~*s~~~~f,::L(~6;'" .. .'AutOI~XF~:Dinm:. . ".; I _'... :._ ".' , '" .....,_...: _.,".. '. _' "" . ","'. ! I ..MaiterFonn:ChiIcLtil.... .....IDType: None . . ..... .. IDAllelllJlts:O:.,'AUM:hnienf.No ! ;:E~t~~~t.inl~'::.;T~"...=T;T1~.~::::::.~-'-:::::::.'"7 -"~--;:::..._-~..:-.."C".~::'::::'...~~.....'.~-""...C"":""'-.:; I ';Ex~act UserlQ:biadg2 .. ... ..... . ." .'.'" '. ", < E.Htr~ctStDilJn:i:';2004'oi -f4" 11>:28:28 .; ";. '"Extract Fin DVTm: 2004-(l1.14,J~;~:2S, .. '''A '.~,i~~;k.~:~~~~~: .":T~"~~~1~:'i{,..1 '.lfv~r;~J~~:U~iJ&:'( ",. ..:',",'-' -'"':'veri(Y~~DlItR( 200~~~~JiO~f~~~~'~~~ii:' .1"..j~(y.J."~~:r.~.m..~.!)~~4;0l-1..:~~~~.7s.:'bi .. .. . ... .. ..... ... I. i," !iub$l.utiom:'O.OO% ,. ,.Obl Keystrks: ,o":~:~;: 6"64~\"'l:\'~il:~"d'~" ..I.i;~~;~~~:~'ijfi"l".:; ". ........,,' . ':'. P~sS:~:~\DVT~:..',:,~:,;::'. I... '. ... S~~t.py,Jr":{~:!,,:;t;..:. ;di( <N.".,::: :...S~l Fi~~~X~T,;: .::,.:, ;'i;:;;;:{,{>;i,,;;.;:,..,1~,. J. I r:.li"~~IFm~::]f'?;,:.:~I~~usl'~~.;I, .. ".'~ri~lm~lnfoj;.;~.')~.;;:,6()~ilrncl~l. .. Figure 6 Sample Log Database Viewer .~ 28 ;-..-----.---~-.--- . -.--;----..-.-----r-.....-----..----- ._-..---..-.. .-.-.----.----.-..--...-.-.-.--.-----.-....-.--..----------.--.--.'..1 ~.. I. Village~~~:~~tP~s~~~~1 ____ I Mount Prospect, III ---_._._-----------_._._-_._----------------,-_.~ Log Database Viewer. Balch Level (KmasB fol) (00000255) f3 Seq NurO .. Master Form .; -~'~'" ~ ,', .\..:'..::..~~::, \Orig-typ~ IDTJipe.':: . '~';;';";',':: c'"-' Create Dale " 10 Attempts ElC.tracted , Verified Attached Deleted Vfy5kipped Tot Chars Tot JC;eystrks Qsliori<lble . COtreci:ecl -:5 ~bJljh.itlOni. : ~ :.~ r C," ~ Dbl Ke.ntiks Dbl Keyrdv...,' N,)tes ,... 1 child.tif 2004.01.14 Import None 0 Yes Yes Yes No No 58 0 1 72% 0.00% 0.00% n Ci I) 2 childtil 2004-01-14 ImpolI None 0 Yes Yes Yes No No 58 0 5.17% 0.00% 0.00% iJ I) iJ 3 child.tif 2004-01.14 Impolt None 0 Yes Yes No No No 61 0 164~~ 0.00% 0.00% 0 u I) Prints the Batch Level Closes Viewer 100% of all images are visually inspected during the conversion process. In the following section of this proposal, we have provided an overview of the inspection and quality control tests and processes in the AMCAD production process. Quality Assurance AMCAD provides and guarantees 100% quality assurance on every image converted as a part of the project. This is of the utmost importance to all of our customers - any errors are unacceptable. AMCAD have invested a tremendous amount of time and resources to establish and maintain a quality assurance program. Our reputation is on the line with every image we deliver. AMCAD utilizes a centralized Quality Assurance coordinator to inspect 100% of the images and indexes processed. The QA coordinator has the authority to coach personnel and implement corrective action for any errors found during the quality assurance inspection. All supervisors also receive regular training in quality control techniques and methodology. With each shift there is a designated quality assurance specialist. The QA specialist reports directly to the Quality Assurance Coordinator. AMCAD utilizes a customer-approved pilot as a benchmark for quality control to ensure image legibility and consistency. AMCAD also performs a check on all images for completeness and legibility using the ISO 12653.2 Electronic Image-Test target as a control. Each image is also viewed multiple times during production processes. AUhe indexing stage, we ensure each image is matched with its proper index. AMCAD uses .~ 29 =__ \M;l= --[~_~ ~~__~______.. ~~'~i:~~~1t~:=~~~ its proprietary Media Check program to verify index and image accuracy. If at any time during these processes an image or index is discovered to be of substandard quality, it is marked for enhancement. A sample of the quality assurance process is found below: Images are reviewed in the Quality Assurance step for image clarity, proper orientation, readability, etc. Quality Assurance operators can choose to view one or more images at a time. Illustrated below is the Quality Assurance interface: _1f~~~~~~1?5i-~~f€~~~~~t!f~ik\\~.~~~ff~(~'if~:~:~~~~~~_~ff~ij~~l}:}~{~t\?d;~~K~_J',{<;~~~i~,\;:':~f;;~\'!i;k:~':.~\~,~',,~\-:.~;~. . vliP ~! _-.Ii x ~J~.J J~j .~.~r-=;~lLj_JEli'=.;:~_.__J ~"H_:;mi .Ji) i r~.-~~~~~~~~~-~= , ~ ," J ~3 - - -- - - I ~ -- - -~----- - - ---- .- --- - - - - .- ---- .. -- .. - . . . . --_. - -'. - -.. -....., =:-~ - - - --- - .--- - - - - .- ---.... - .. . .. . . , - ... ... . ". . . . n ------ - ...-.-- '-- -- ----.- - ----....- .. -----.- .. -._-_.~ -, ---- - -_._--- . . - .-. - - - --- - --- - - - - .- ---- - -. - . - . . . ~ -- - -. . ". . . . .. - . . . ... , . . - ... , . . . . , . . . . ... .. - ." .",".., ., - __..0.. __ _n" _. .._ .". _ ..._ -- - - _. . - - . . , ._-~ .. .. .., """ ---- - - -. .,..... .. - .........- - _....~ - ..... - .-- -----. -- ..~..,. ....-.. -. ..... .... . ---.- .- '.- ..... - -- -_..-. - - ---- - --- - - - - ..- ~-_.- .. --, ....,.. ---- ..... . - . . . ' ---- -_.' :. 'i.' ";:'-'~' ,:,"~;'-;!'-I - - ---- - --- - -...... - -- ..__ _ .. ..~ 4 _ . .. . . -......-- .., ..,.. - '--..-..., '_...~....-..--.- View Ptilparllu ~ .... ~~..: J:J - - - --- - --- - - - - .- ---- .. -.. ...,... ----- _.... '....... --- -- - ... . - - . . .. ===-~ 11t.,.:,V," ;r.dot~l ~~~~lh'~::7';;,:; ~~~~ S~iN"I"'~ "'v~~ r 5iop11lloJgll ,. 3ROMIu2ecu- ..... lRawx2Cobt1M ,. ]R~IIl]ClIbnnr i' 2Rowu2Cabnra ,-' 3ROMIu.u;olanns ;;'- 2 Rowu:3 CcUm. I"' 3 ROllI" 5 ColInnt ( OtherSiH: ROWl:r..... CoMmr:f'-" I I .. ._.___..A....._...._...._ ".........~..lII:t ..I CD~~ .~ Show III'IIge Head!! -...--- - -..... =~=== ......- ...-.......- .. - ---- - -- - - -- .. .- --- . -.. -......- .--- . ..- ........ '=;:=."2~: 2 -i ii i ~ i -.. ---- - -- - - - .. -.- ---. --. ._-..- ..--- --- ....~... ~-. -_ -.:;..Ui"" .-::;.-.d.-.;:-.......l-.: Rotabonlo- .see: 25.SICBInlprintef': NJA . ;T..,w.l elIbd-.o.tf Sample Quality Assurance Screen The Quality Assurance operator can delete blank images, rotate, apply unique image enhancement parameters, or mark images for rescan. Multiple images can be marked or rotated simultaneously to achieve efficiencies. The system can be configured to require a reject reason for additional tracking of the process. Reworking AMCAD supervisors receive daily reports of images and indexes that have failed quality control. The reports contain identifying material for each image. Supervisors pass along these reports to operators, who access the original rejected image and use it as a reference. Utilizing scanning settings, the operator will make setting adjustments to obtain the best quality possible. .~ 30 i-~\M;l ..-1----..-----.-.--.--.;------------------------.--- . - i I Document Imaging I I Village of Mount Prospect, I I Mount Prospect, IL _.___.______________ _______.__:.:..1 Rescanning The rescan operator will receive a Rescan List that sets forth images that failed image Quality Assurance. The report will contain the Image Identifier (or other appropriate identifier). At the rescan station, the rescan operator will access the original rejected image on a high-resolution image monitor and locate the corresponding image on the film. Utilizing a high-quality Screen Scan unit for film, the operator will perform pre- scans and make setting adjustments to obtain an optimum image. Exception Processing Poor quality paper or problems with original documents sometimes prevent us from extracting the highest quality image. If we suspect irregularities such as these, the customer is contacted immediately. In addition, a Summary Report is provided to the customer with the final product, alerting them to speCific images that are not up to project standards. The Summary Report also identifies irregularities or anomalies that are discovered during the duration of the project. This report helps customers to verify the accuracy of their conversion project. Below is a general overview of the entire process from reception of media from the customer to final return. Quality assurance must meet or exceed standards at every step on the conversion process. .. AD IIBIIlI 31 ,.---. ---.---..------------..--------.--.--.---.---.--------.--------.----. -.-------------.--------------.--------1 I \M;J i,1 Village ~~~:~~tp;~s~~~i,l : ~... - E. Mount Prospect, ILl ~------ I ---____.~_~___.__w_ 1 Receive Docs from Customer 1- - -}> Inventory Check-In .. Store in Holding Area -... Check-Out to WIP .,.. Scan ------.... -""""-'--.--'----'.-.'-- .-..-..- . j ... Index ... QA ,____ ..... ...._. ___.___um__._._____.__.._. .. Doc De-Prep . _ Check in - Store in .. Holding Area Check out - Return Customer or .. --------...-.. Destroy Place in Tote with Barcoded Tracking # ... Doc Prep ! .. ... . I -- -. --... Image Enhance OCR . Release to Output Format and Media Delivery Report Confirmation from Customer --I In the previous section, AMCAD has provided an overview of the superior quality assurance process that takes place during the conversion project. AMCAD provides .~ 32 r-.-.-'-..--.-----,.--.-..-.~--.--~-..--.-..-~-~-----..,.-~. .. --- ".-"--- .---- . - ~~ .----... --...--- _..u__ --._._,,--.-... ,-------~----.._... .---..------~_._---..------1 .i... ~..... -....:;. I Document Imaging I , ~ I Village of Mount Prospect,! ! . I Mount Prospect, ILl --,.-.--.---------- , ._-----_.----_.__._---~ .. standard quality assurance reports and complete audit reports on projects. Also, as mentioned, we provide 100 percent quality assurance on every image scanned. Exceptions during production are marked accordingly and reported back to the customer for a decision on resolution. We encourage the Village of Mount Prospect project team to tour our facility. C. Similar Projects and Projects under Contract 1. City of West Chicago- Large and Small Format Paper conversion 2. Henry County, IL - Microfilm Conversion 3. Rock Island County Clerk - Microfilm and Small Format Paper Conversion 4. Cook County, IL - Microfilm Conversionl Redaction 5. Village of Orland Park - Large and Small Format Paper Conversion 6. Village of Hanover Park - Microfiche and Large Format Paper Conversion 7. City of Davenport, IA - Small and Large Format Paper Conversion 8. Kankakee County, IL - Microfilm and Paper Conversion 9. Milwaukee County, II - Microfilm Conversion D. See Above Section C. E. Any additional evidence tending to show that the bidder is adequately prepared to fulfill the contract. AMCAD is a privately held corporation, which is principally owned by senior management who are committed to providing support in the area of image enabled public records solutions and services. The Company has been in existence for more than 20 years. In February 2001, AMCAD completed a constructive re-organization through an asset purchase agreement which converted the Company to an LLC, brought in private capital, new ownership and new management necessary to propel the company into the new millennium. Since that time, the Company has maintained cash balances in the mid-six figures. The company maintains a $3 million operating line of credit facility with Branch Banking & Trust (BB& T) which is scheduled to increase to $5 million at the 2008 renewal. At the end of our fiscal year, 2005, the company was not utilizing the credit facility and had no long term debt. We have continually invested our profits back into our technology - and that was demonstrated in 2006 when AMCAD .~ 33 ...~~-~ ~~~~~~~_~.l~~~~~~~~~~-~~ Document Imaging i I Village of Mount Prospect'l Mount ~~ospec~!~j invested over $4 million in product improvement, research and development; and facilities directly related to our core imaging software and services business management processes. The Company was recognized in 2006 as the 8th fastest growing technology company in the Commonwealth of Virginia, and has experienced revenue growth from 1999 - 2006 in excess of 1,000%. AMCAD continued.to grow at an astounding annual rate of 100% from 2006 through 2007. AMCAD has, through the life of the Company, financed this growth internally and through strategic investor participation, and maintains a net worth in excess of $4 million. Over the past three years (2005-2007), AMCAD has continued to demonstrate their financial strength. After experiencing years of solid employee, client and financial growth, in November 2005, AMCAD announced a definitive agreement to acquire the assets of Advanced Document Conversion Corp. The acquisition, which was completed as of January 1, 2006, created AMCAD Digital Conversion, LLC (ADC), and has provided AMCAD the most modern, technologically sophisticated, secure conversion, redaction, and document storage and data repository facility in the industry. This environmentally controlled 52,000 square foot Technology Center located on Rock Island Arsenal in Rock Island, Illinois, has 20,000 square feet designed and dedicated to all modes of conversion and microfilm creation, as well as 75,000 cubic feet of secure (capable of top secret rated) vault storage, secure data centers containing 1,800 square feet of raised floor server rooms. The facility also contains an additional 20,000 square feet of temperature/humidity controlled and fire protected box storage. The Company has retained the Professional Accounting firm of Aronson & Company to audit the financial statements of the Company for the owners and investors. The 2007 growth over 2006 is 100%. Based upon the audit being conducted for yearend 2007, internal company estimates are for 2007 revenue to be $18,166,000 and that growth is expected to continue through 2010 when the Company expects to have revenue of $50 million. The Company has no commitments or outstanding legal matters which may affect the assets of the Company or the ability to perform on this or any other contract. The Company has no judgments, liens, licensing violations or any other outstanding or otherwise unresolved issues which may affect performance by AM CAD under this or any other contract. The Company has a "sweep account" which, on a daily basis, pays down the line of credit with all cash accounts. This causes, on an accrual basis, the cash balance to appear negative, when the Company, in fact, has access to millions of dollars of cash reserves. As a privately held company, AMCAD considers our financials highly proprietary and confidential. AMCAD does get audited financials completed quarterly from a third party certified accounting agency. AMCAD's Dun and Bradstreet number is 013766352 and we do have a credit worthiness rating of 1 R3. .~ 34 Document Imaging Village of Mou nt Prospect, Mount Prospect, IL Section 9 ATTACHMENT B - BID CERTIFICATION FORM NOTE: TmS FORM MUST BE NOTARIZED I/W e hereby certify that American Cadastre. LLC dba AMCAD is not barred from bidding on this (name of bidder) contract as the result of a violation of either Article 33E-3 or Article 33E-4 of State Statute 720 !LeS 5/33. Signed" ~-r2X.{. ~ Name: DallasM. Wolf 1: Date: 3" JJiI IJ '2(:101 Title: Chief Operations Officer Subscribed and sworn to before me Tills .30 day of N tJ rJ 2009 }({,~L c7( ~. Notary Public OFFICIAL SEAL BRENDA L. ARNOLD NOTARY PUBLlC-STATE OF JLLlNOII MY cnMM"S910l\l ;Y~Ir;:ES .19 3 2011 --------------------------------------------------------------------------------------------------------------------- PUBLIC ACT 85-1295 720 !LCS 5/33 Section 5/33E-3 Bid-rigging. A person commits the offense of bid-rigging when he knowingly agrees with any person who is, or but for such agreement would be, a competitor of such person concerning any bid submitted or not submitted by such person or another to a unit of State of local government when with the intent that the bid submitted or not submitted will result in the award of a contract to such person or another and he either (1) provides such person or receives from another information concerning the price or other material term or terms of the bid which would otherwise not be disclosed to a competitor in an independent non-collusive submission of bids or (2) submits a bid that is of such a price or other material term or terms that he does not intend the bid. to be accepted. Bid-rigging is a Class 3 felony. Any person convicted of this offense shall be barred for 5 years from the date of conviction from bidding on any contract offered for bid by any unit of State or local government. Section 5133E-4 Bid Rotating. A person commits the offense of bid rotating when pursuant to any collusive scheme or agreement with another, he engages in a pattern over time (which, for purposes of this Section, shall include at least 3 contract bids within a period of ten years, the most recent of which occurs after the effective date of this amendatory Act of 1988) of submitting sealed bids to units of State or local government with the intent that the award of such bids rotates, or is distributed among, persons or business entities which submit bids on a substantial number of the same contracts. Bid rotating is a Class 2 felony. Any person convicted of this offense or any similar offense of any state or the United States which contains the same elements as this offense shall be permanently barred from bidding on public contracts in the State oflllinois. -"'AIf ~.. 28 Mount Prospect Village of Mount Prospect Mount Prospect, Illinois ~ INTEROFFICE MEMORANDUM FROM: MICHAEL E. JANONIS, VILLAGE MANAGER MICHAEL DALLAS, ADMINISTRATIVE ANALYST DECEMBER 10, 2009 VIDEO SURVEILLANCE SYSTEM RECOMMENDATION TO: DATE: SUBJECT: PURPOSE To obtain the Village Board's conditional approval to enter into an agreement with Pentegra Syst a video surveillance system in the Village Hall and adjacent municipal parking garage. BACKGROUND On September 18, 2009, the Village issued a Request for Proposals (RFP) to install a video surveill nce system at the Village Hall and adjacent municipal parking garage to help capture images of and deter criminal activity. Camera locations in the RFP include the Finance Department's customer service area, the east and west entrances to the Village Hall, and several locations within the parking garage. The RFP specifies that IP cameras are preferred and CAT 6 cabling infrastructure is required. The RFP also specifies that the system be expandable up to eighty (80) cameras in case cameras are added to the Village Hall or parking garage at a later date, or the Police Department chooses to transition to the system in the future. The digital video will be stored on a network video recording server in the IT Division and accessible by any workstation in the Village (with the appropriate access rights), and can be monitored real-time or played back to investigate an incident. On October 15, 2009, the following proposals were received: VENDOR INITIAL PROPOSAL 1. Active Alarm 2. Sentinel 3. Maron Networks 4. Current Technologies 5. Midco 6. Sound Incorporated 7. Pentegra Systems 8. Secure Integrations $109,030 $99,788 $86,626 $80,254 $78,580 $57,497 $55,626 $45,059 The costs above include installation (camera, video management system, wiring), configuration, training, testing and acceptance. Annual maintenance for the first year is included. After reviewing the eight (8) proposals, the project steering committee selected three (3) vendors to demonstrate their video management software and proposed cameras. After the demonstrations were completed, the project steering committee narrowed the selection down to two (2) qualified vendors. Faced with the concern that the project could not be implemented due to available funding, the project steering committee revised the original project scope by eliminating some of the proposed camera locations. An addendum to the RFP was released to the finalist vendors asking them to submit a "best and final" offer comparing the original camera locations to the "reduced scope" locations. The final cost proposals received H:\VILM\MDallaslVideo Surveillance\Board meetings\Video Surveillance System Recommendation -12-10-09.doc Video Surveillance System Update December 10, 2009 Page 2 were: INSTAllATION COST INSTAllATION COST (WITH MODIFIED RFP (WITH ORIGINAL RFP VENDOR WIRING REQUIREMENTS) WIRING REQUIREMENTS) 1. Pentegra Systems* 2. Sound Incorporated $28,768* $30,184 $34,010* $37,087 * Utilized the recording server cost quoted in the original proposal in order to add cameras in the future without having to add any new server hardware. DISCUSSION In determining which vendor is best qualified to install the video surveillance system, the project steering committee considered cost, experience and qualifications, references, scope of work, and support/maintenance. Ultimately, pentegra Systems demonstrated an ability to understand the Village's requirements and addressed our concerns for system effectiveness and reliability. They proposed Exacq Vision, a video management system, which appears to be very easy to use, cost effective and can connect to several different types of cameras (non-proprietary). The video management system can also extend to Blackberry and other Windows Mobile devices, providing the ability to view video at remote locations. The cameras they demonstrated sufficiently met the Village's video quality requirements. Additionally, reference checks confirmed pentegra System's successful ability to install video surveillance systems for projects up to and beyond our size and complexity (including large school district projects). Using the "best and final" cost proposals, the Village will enter final negotiations with Pentegra Systems for installation of cameras using the revised camera locations, but require them to install the wiring to all previously identified camera locations in the original RFP. Then, as funds become available in the future, cameras can be purchased and essentially plugged into the system and configured for use. RECOMMENDATION Staff is request Village Board authorization to enter into final contract negotiations with Pentegra Systems in an amount not to exceed $34,010 to install a video surveillance system in the Village Hall and adjacent parking garage. IC ael Dallas Administrative Analyst c: Dave Strahl, Assistant Village Manager Joan Middleton, IT Director Mount Prospect INTEROFFICE MEMORANDUM Village of Mount Prospect Mount Prospect, Illinois FROM: MICHAEL E. JANONIS, VILLAGE MANAGER FINANCE DIRECTOR ~~, ~~ ~1/~/o, TO: DATE: DECEMBER 3, 2009 SUBJECT: WORKERS' COMPENSATION THIRD-PARTY CLAIMS ADMINIST PURPOSE: To present a recommendation for renewal of the annual service agreement for third-party claims administration for the year beginning January 1, 2010 and ending December 31, 2010. BACKGROUND: The Village is self-insured in its workers' compensation program. To assist in the administration of claims the Village has contracted out the service to a third-party administrator. The Village's current agreement for claims administration is set to expire on December 31,2009. A new agreement is needed at this time to have the current provider continue to service the Village. DISCUSSION: Cannon Cochran Management Services, Inc. (CCMSI) is the current service provider for workers' compensation claims administration. Their proposed agreement for 2010 is attached. There were no changes to the non-fee terms or conditions in the agreement. The minimum annual fee was reduced from $12,000 to $10,000 based on the Village's claim experience. The per claim fee for indemnity and medical only claims remains unchanged from the prior year. Service 2009 Rates 2010 Rates Claims Administration $ 12,000 $ 10,000 Annual Administration 2,500 2,500 Internet Claims Access 1,000 1,000 Per Claim Fee Indemnity 795 795 Medical Only 130 130 Incident Only 30 30 Workers' Compensation Third-Party Claims Administration December 3, 2009 Page 2 In addition to the fees related to new claims there is an annual fee for GGMSI to handle run-off claims through to their closure. The fee for run-off claims in 2010 is $200 per claim. There were 32 indemnity claims and 1 medical only claim that were carried over from the previous service provider. Through 2009 we have been successful in closing 30 of these run-off claims (29 indemnity and 1 medical only). The total cost for run-off claims for 2010 will be $600. Our experience with GGMSI continues to be very positive. Troublesome claims continue to be handled efficiently and the interaction between the Village and CCMSI staff is excellent. The Village holds a semi-annual claims review with GGMSI and our WC attorney that has proven beneficial in a more timely settling of claims and reducing costs to the Village. The internet reporting tool that is available for tracking progress on claims has also proven to be invaluable. I recommend we continue our relationship with CCMS!. RECOMMENDATION: It is recommended we approve the agreement for GGMSI to provide workers' compensation claims administration services during 2010 based on the Fee and Payment Schedule Addendum attached. The base fee for 2010 is $14,100. /(/J~ ~ David O. Erb Finance Director DOE/ Attachment 1:\Risk Management\CCMSI\CCMSI 2010 Renewal.doc Village of Mount Prospect - Addendum to Service Agreement Page 1 of 3 ADDENDUM TO SERVICE AGREEMENT BETWEEN VILLAGE OF MOUNT PROSPECT AND CANNON COCHRAN MANAGEMENT SERVICES, INC. THIS ADDENDUM is made and entered into this 1 st day of January 2010, by and between Village of Mount Prospect (the "Client"), and Cannon Cochran Management Services, Inc., ("CCMSI"), a Delaware corporation. By this Addendum, the January 1, 2008, to December 31, 2008, Service Agreement is automatically continued with the pricing provisions outlined below. This pricing is effective on January 1, 2010, and terminates on December 31,2010. Section H. 3. (c) under ''Term and Termination" has been amended to read as follows: (c) Provide an electronic transfer of data if such is feasible, with the cost of providing such borne by the Client. The electronic transfer of data will be subject to a flat fee of $2,500. FEE AND PAYMENT SCHEDULE $10,000 CCMSI will manage all workers' compensation claims for the life of this contract for an annual fee as follows: Claims will be analyzed by the number and type of claim on an on-going basis and priced on a per claim fee as outlined below. Workers' Compensation * Indemnity claims @ $795/ per claim Medical only claims @ $130 / per claim Incident/record only @ $30 / per incident Claims will be analyzed by the number of claims as well as the type of claim on an on- going basis and priced on a per claim fee as outlined above. Any additional charges over the $10,000 minimum claim fee will be billed at the expiration of the policy term and quarterly thereafter. The flat rate unit prices include: . Prompt and courteous customer service · Timely investigation and determination of compensability in accordance with CCMSI Best Practices . Strict adherence to state workers compensation statutes and regulations, attendance at hearings, as required. · Preparation for and compliance with and response to regulatory audits . Timely payment of all legitimate claims . Fraud detection and prevention . Litigation Management Note: These prices do not include those costs typically identified and expense as allocated loss expenses. Please see the attached roster that details those typical allocated loss expense items. (ex. Field investigation & adjusting) Claim charges are based on a per claim, not per occurrence basis. Any occurrence resulting in 10 or more claims will be considered a catastrophic claim. All resulting claims will be handled on a time and expense basis. Any claim which falls under the catastrophic definition in the reinsurance contract, e.g., brain damage, death, etc., will also be handled on a time and ex ense basis. Village of Mount Prospect - Addendum to Service Agreement Paqe 2 of 3 Annual Administration Annual Account Management Fee includes: . Designated Account Manager . Client Specific Service Instructions . Preparation and participation in Semi-Annual claims reviews . Set up and Maintenance of the loss fund account . Monthly loss runs and loss fund activities reports . Filing of all required state forms including state mandated assessments . Reporting to excess/fronting carrier . Computer set-up, training and client specific special analysis codes Internet Claim Access Internet claims system access which includes: . Viewing access to all claims data . Risk Management statistical analysis . Comprehensive and complete access to claims management process . On-line reports . On-line reporting capability via the internet . Ability to generate OSHA Log, OSHA 301 Form and Illinois First Report of Injury (Illinois Form 45) Managed Care Services Provider Bill Re-pricina Service Fee schedule re-pricing Usual and Customary re-pricing Fee $9.00 per bill $9.00 per bill PPO Re-pricina Bills with additional PPO discount opportunities below the Fee Schedule will be billed at 30% of savings. Pharmacy Network Services Pharmacy Network services are priced at 33% of savings. Field Case Management CCMSI does not offer proprietary field case management or vocational rehabilitation services. These are available from third party providers at market price and the cost of these services would be captured as an allocated loss expense to the referral file. Run-Off Claims . 1 st year/12months commencing with the start of the TPA contract or any portion there of $450 per claim . 2nd year or any portion thereof $300 per claim . 3rd and each subsequent year $200 per claim We would propose to bill a deposit fee for the 1 st 12 months based on the number of claims we actually take over and then adjust it at the end of 12 months based on any additional claims that needed to be handled or reopened. $2,500 $1,000 See List of Services TBD Village of Mount Prospect - Addendum to Service Agreement P 3 f 3 age 0 Loss Control (Optional) As Outlined CCMSI can provide the Client with loss control services. The Client shall remain fully responsible for the implementation and operation of its own safety programs and for the detection and elimination of any unsafe conditions or practices. The fee for services will be available for rate of $950 per day plus expenses or priced per project. Special System Reports $125 an hour CCMSI will provide special reports, (reports not currently programmed or written) for a fee of $125 per hour for system programming time. CCMSI will provide an estimate of charges before any work will be done. GRAND TOTAL $13,500 Fee & Payment Schedule The total fee of $13,500 will be billed in quarterly installments of $3,375.00 due on the first day of January 2010; April 2010; July 2010 and November 2010. Run-off claims: An additional fee will be billed for the third 12 months based on the number of claims that remain open and then adjusted at the end of 12 months based on any additional claims that need to be handled or reopened. day of ,200_" CANNON COCHRAN MANAGEMENT SERVICES, INC. Executed this By: Rodney J. Golden Its: Chief Operating Officer/Executive Vice President VILLAGE OF MOUNT PROSPECT By: Its: Mount Prospect Village of Mount Prospect Mount Prospect, Illinois ~ INTEROFFICE MEMORANDUM TO: MICHAEL E. JANONIS, VILLAGE MANAGER FROM: MICHAEL DALLAS, ADMINISTRATIVE ANALYST DATE: DECEMBER 9, 2009 SUBJECT: ENERGY EFFICIENCY AND CONSERVATION STRATEGY - A ITA PURPOSE To review and approve the Village's submission of the Department of Energy's Attachment D , entitled "Energy Efficiency and Conservation Strategy for Units of Local Governments a ndian Tribes. " BACKGROUND During the December 8, 2009, committee-of-the whole meeting, staff presented a draft Energy Strategy Plan to the Village Board which outlined several energy efficiency goals and activities, as well as designated how the Department of Energy's (DOE) Energy Efficiency and Conservation Block Grant (EECBG) Program funding would be allocated. After a lengthy discussion by the Board regarding the Plan's content, it was decided that staff would complete the DOE's Attachment D form, entitled "Energy Efficiency and Conservation Strategy for Units of Local.Govemments and Indian Tribes" with the goals targeted to receive EECBG funding, but postpone further discussion regarding the Energy Strategy Plan until a later date. The Attachment D form has six (6) questions related to how the Village plans on spending the EECBG funds, its collaboration with other regional agencies, its efforts to sustain the benefits beyond the EECBG funding period, and its monitoring procedures to protect against fraud, waste, error, and abuse. See Exhibit A. Shortly after the committee-of the whole meeting, Attachment D was completed utilizing much of the information presented in the Energy Strategy Plan, as well as the comments provided by the Board. DISCUSSION The Energy Efficiency and Conservation reflected in the Attachment D form, outlines the five goals chosen by the Village Board at the committee-of-the whole meeting. Those goals are: 1. Public Education and Outreach 2. Sustainability Commission/Committee 3. Street Lighting 4. Weatherization Program 5. Public Transportation, Bicycling, and other forms of Travel Each goal has a budget associated with it. Importantly, staff and CDM believe the strategy submitted to the DOE can always be amended as long as it is consistent with the Program's goals. H:\VILMIMDallaslEnergy Efficiency and Conservation Block Grant (EECGB)\Board Documents and PresentationslEECS (Attachment D) Review 12-9- 09.doc ' Energy Efficiency and Conservation Strategy - Attachment D December 9, 2009 Page 2 RECOMMENDATION Review and approve the Village's submission of the Department of Energy's Attachment D form prior to December 19, 2009. IC el Dallas Administrative Analyst c: EECBG Steering Committee Exhibit A Attachment D Energy Efficiency & Conservation Strategy for Units of Local Governments & Indian Tribes As detailed In Part 1 of this announcement, all applicants must submit an Energy Efficiency and Conservation Strategy (EECS). Units of local government and Indian tribes have the option of submitting the EECS no later than 120 days after the effective date of the award or at the time of application. Units of local government and Indian tribes who chose to submit the EECS at the time of application shall use the format contained in Attachment D. This form should be saved in a file named "UIC-Strategy.pdf" and click on "Add Optional Other Attachment" to attach. Grantee: Village of Mount Prospect, Illinois Date: 12/09/2009 (mm/dd/yyyy) DUNS #: Program Contact Email: MDallas@mountprospect.org 1. Describe your government's proposed Energy Efficiency and Conservation Strategy. Provide a concise summary of your measureable goals and objectives, which should be aligned with the defined purposes and eligible activities of the EECBG Program. These goals and objectives should be comprehensive and maximize benefits community-wide. Provide a schedule or timetable for major milestones. If your government has an existing energy, climate, or other related strategy please describe how these strategies relate to each other. The Village of Mount Prospect (Village) is committed to implementing energy efficiency and conservation measures in its business strategy, policies and operations. In 2008, the Village adopted a resolution endorsing the Metropolitan Mayor's Caucus' Greenest Region Compact. The EECBG project activities will support the Village's existing energy efficiency strategy efforts and address the region's impact on natural resources. In 2009, the Village hired COM, an environmental consultant, to prepare its Energy Efficiency and Conservation Strategy (EECS). The EECS established strategic goals during a stakeholder involvement process. The goals identified specific energy efficiency activities. The goals and corresponding activities are as follows: 1. Goal- Incorporate energy effiCiency and conservation into public education and outreach efforts Activity- Develop a Sustainability Education and Public Outreach Program 2. Goal- Demonstrate leadership in responsible energy management through government initiatives Activity-Establish a Village Sustainability Commission/Committee 3. Goal- Reduce energy consumption from Village operated facilities including street lighting Activlty- Install LED Street Lighting 4. Goal-Reduce energy consumption In existing homes and neighborhoods Activlty- Support the Village's existing annual Home Weatherization Program 5. Goal- Decrease community reliance on conventional vehicles by implementing programs to encourage the community to reduce vehicle miles traveled and improve infrastructure for public transit Activity- Expand Public Transportation, Bicycling, and Other Forms of Travel The Village will begin implementation of the above programs within 90 days of receiving funds. The Village plans to implement the five activities concurrently with the exception of the Sustainabillty Education and Public Outreach Program which will begin approximately three months after the establishment of the Village Sustainability Commission/Committee. The Sustainability Commission/Committee will develop the education program. Major actions are as follows: 1) Establish Village Sustainability Commission/Committee to proVide gUidance for all programs 2) Hire consultant to prioritize and implement the replacement of street lighting to LED technology 3) Support the existing Home Weatherization Program to support residential energy efficiency Improvements 4) Hire a consultant to develop a Master Bikeway Plan with recommendation on routes, improvements and other infrastructure and educational materials to encourage biking and public transit within the community Implementation of all activities will occur within 36 months of receiving funds. The Village will measure, monitor and communicate the Village's progress towards energy efficiency to the Department of Energy (DOE) and community. 2. Describe your government's proposed implementation plan for the use of EECBG Program funds to assist you in achieving the goals and objectives outlined in the strategy describe in question #1. Your description should include a summary of the activities submitted on your activity worksheets, and how each activity supports one or more of your strategy's goals/objectives. The Village will fund all of the energy efficiency strategies outlined in Question 1 with EECBG program allocated funds. The following describes the Village's implementation actions for each of the five activities. Activity 1- Develop a Sustainability Education and Public Outreach Program -design the program to educate residents and businesses on energy efficiency, recycling, and water conservation -determine effective types of education materials -develop a public relations component that includes press releases, pamphlets, mass e-mail notifications, and/or dedicated space in existing Village newsletters and Village web site. -sponsor or host Energy Exhibits that would provide Information to local businesses, residents, and students The total EECBG budget for Activity 1 Is $60,000. The DOE's EECBG Benefits Calculator (for DOE Activity 14) estimates one job created/retained. Activity 2- Establish a Village Sustainability Commission/Committee -establish a committee of stakeholders from Village Departments, local businesses, nonprofit organizations, and schools -assist in the development of the sustainability education program -advise and educate the Village's government bodies on integrating sustainability into policy and practices -represent and serve the community on environmental initiatives The total EECBG budget for Activity 2 Is $5,000. The DOE's EECBG Benefits Calculator (for DOE Activity 14) estimates that no jobs will be created/retained. Activity 3- Install LED Street Lighting -Evaluate LED lighting vendors -identify LED street lighting locations for replacement -develop procurement and design documents for bidding -install LED street lights -phase In LED lamps for street lighting at re-Iamping time The total EECBG budget for Activity 3 is $257,565. The DOE's EECBG Benefits Calculator (for DOE Activity 12) estimates an annual savings of 8,900,365 kWh and 8,508 metric tons of carbon dioxide equivalents as well as three jobs created/retained. Activity 4- Support the Village's Existing Home Weatherization Program -grant awards (up to $1,500 per household) to low-moderate income residents for energy efficiency projects including energy audits, installation/repair of electrical appliances, windows, insulation, and air leaks -leverage the Village's existing Home Weatherization program -Partner with the Illinois DOE's Weatherization Assistance Program to obtain financial support and technical guidance -assign a program administer within the Village -develop an effective package of energy saving measures that address heating, cooling, insulation, water use, and lighting -establish reporting requirements for participants, e.g. utility bills are the most obvious form for showing energy savings The total EECBG budget for Activity 4 is $90,000. The DOE's EECBG Benefits Calculator (for DOE Activity 5) estimates an annual savings of 179,705 kWh and 172 metric tons of carbon dioxide equivalents as well as one job created/retained. Activity 5- Expand Public Transportation, Bicycling, and Other Forms of Travel -retain a consultant to develop a community bikeway system plan that recommends improvements to transportation infrastructure . -use the Sustainability Education and Public Outreach Program to provide the public with education materials to encourage biking within the community -identify additional funding sources to invest in transportation infrastructure improvements and programs The total EECBG budget for Activity 5 is $40,000. The DOE's EECBG Benefits Calculator (for DOE Activity 2) estimates an annual savings of 1,049,129 kWh and 1,003 metric tons of carbon dioxide equivalents. In addition, the DOE's EECBG Benefits Calculator estimates that no jobs will be created/retained. 3. Describe how your government is taking into account the proposed implementation plans and activities for use of funds by adjacent units of local government that are grant recipients under the Program (response not mandatory for Indian Tribes). The Village has met with other communities in the region to discuss and share Ideas on what type of activities they plan to implement. Additionally, the Village plans to participate in the Center for Neighborhood Technology (CNT)'s on-line forum to facilitate regional dialogue and collaboration regarding energy efficiency plans and projects. The Village will also explore other partnership opportunities with neighboring local government such as coordinating outreach, training, funding, and monitoring procedures. In addition to these collaborative opportunities, the Village plans to leverage all county, state, and federal funding initiatives to meet their energy efficiency strategies outlined in Question 1. 4. Describe how your government will coordinate and share information with the state in which you are located regarding activities carried out with grant funds to maximize energy efficiency and conservation benefits (response not mandatory for Indian Tribes). Currently Illinois does not require energy reporting. However, the Village is willing to prOVide any information that the State deems necessary as it relates to energy conservation measures. As part of the sustainability education and public outreach program, the Village will disseminate progress towards its energy effiCiency and conservation goals to the public. . S. Describe how this plan has been designed to ensure that it sustains benefits beyond the EECBG funding period. The Village hired CDM, its consultant, to prepare an Energy Strategy Plan that perpetuates energy efficiency measures through the next decade. . This plan is a "living" document that will be visited and updated on a regular basis. Monitoring progress will occur to compare outcomes with the Village's objectives. The Village will conduct periodic energy assessments to track performance in energy consumption and progress towards its energy efficiency goals. Objectives and actions from the plan must be analyzed in light of new economic and environmental conditions. As new technologies and opportunities arise, the Village will continue to reevaluate best available technologies for energy efficiency and conservation. The Village Sustainability Commission/Committee will meet on a regular basis to gauge progress and monitor performance. The Commission/Committee will continuously assess the implementation af the Energy Strategy Plan to make sure the Village is working towards its goals. In future energy planning, the Village will consider lessons learned from the successes and challenges of implementing the plan. In effect, this plan will serve as a mechanism for continual innovation in energy management and inspire a sustainable Mount Prospect. 6. The President has made it clear that every taxpayer dollar spent on our economic recovery must be subject to unprecedented levels of transparency and accountability. Describe the auditing or monitoring procedures currently in place or that will be in place (by what date), to ensure funds are used for authorized purposes and every step is taken to prevent instances of fraud, waste, error, and abuse. The monitoring and auditing processes of the Village's use of ARRA funds received in the form of DOE Energy Efficiency and Conservation Block Grant (EECBG) is sufficient to satisfy the levels of accountability and transparency and is described as follows: - The Village established a separate budget line item in a dedicated capital fund for the EECBG program funding. This ensures the proper level of oversight and transparency. The condition of the bUdget line item, which includes its revenues, expenditures, and other pertinent information, is reported to the Village Board on a monthly basis. - The Village budget Is audited annually by an External auditor. Any revenues or expenditures associated with this program will be included in the audit. Additionally, a separate audit and report is completed annually by the External auditor for all federal funding that the Village receives. - The Village will post energy efficiency measure project announcements, its goals, public hearings and public events on its web site and in Village newsletters as appropriate.