HomeMy WebLinkAbout0531_001CLER._ S OFFICE
Next Ordinance - No. 3998
Next Resolution - 47-88
SPECIAL
VILLAGE BOARD AGENDA acs ix, l'
VILLAGE OF MOUNT PROSPECT
ORDER OF BUSINESS
Meeting Location: Meeting Date and Time:
Senior Citizens' Center Monday, November 7, 1988
50 South Emerson Street 7:30 p.m.
I. CALL TO ORDER
II. ROLL CALL
Mayor Carolyn H. Krause
Trustee Ralph Arthur Trustee Norma Murauskis
Trustee Gerald Farley Trustee George Van Geern
Trustee Leo Floros Trustee Theodore Wattenberg
III. INVOCATION - Trustee Leo Floros -
IV. REQUEST OF SNUGGERY PUB, INC. (CURRENTLY HOLDING CLASS Z
LIQUOR LICENSE) FOR CLASS B LIQUOR LICENSE.
V. ,DISCUSSION OF AGREEMENT WITH ELK GROVE TOWNSHIP RURAL FIRE
PROTECTION DISTRICT AND THE VILLAGE OF MOUNT PROSPECT TO
PROVIDE EMERGENCY FIRE AND PARAMEDIC SERVICES.
VI. ADJOURNMENT
COMMITTEE OF THE WHOLE
A G E N D A
Meeting Location:
Senior Citizens' Center
50 South Emerson Street
Meeting Date and Time:
Monday November 7, 1988
I. CALL TO ORDER. - ROLL CALL
II. ACCEPTANCE OF MINUTES OF OCTOBER 25, 1988
III. CITIZENS TO BE HEARD
IV. NORTHWEST CENTRAL DISPATCH FACILITY AND 911
At the last Committee of the 'Thole meeting, the Board reviewed the
Enhanced 911 � system as well as concurrence with the relocation of the
Northwest Central Dispatch facility. Additional information was requested along
with the opportunity to discuss pros and cons of the 911 system from someone
not connected with Northwest Central Dispatch. Mr. Jeff Rogerson, of Blythe -
Nelson Consultants, who specializes in state and local conversion to 911 systems
s wo --ver ed in the advantages and disadvantages of the Enhanced 911 system
and' will be available to discuss this topic with the Board.
;additionally, in a separate memo, I have included more information on E911 as
well as the additional background information concerning the reason for the
Davis Street site in Arlington Heights to be the location for the Northwest
Central dispatch facility.,
V. REqUEST BY WASTE HANDLER TO► EXTEND CONTRACT
Browning-Ferris Industries, our refuse contractor, has contacted the Village
Manager and has indicated he wishes to extend our present contract which is to
expire in 1989 for a two-year period of time. The reason for wanting to extend
the contract is because of the extensive supplies 'and equipment he will have to
purchase for the Recycling Program when we go Village -wide next year. He is
requesting that we extend the contract at this time.
After lengthy discussions, he has proposed his best price for a two-year
extension until July of 1991. He will keep the recycling costs the same at
$1.00 per household with the Village receiving 55% of the income and he
suggests a 10.66% increase over two years. If the Board wishes to consider
this, we can extend the contract. If not, we should get the request for
proposals out immediately to determine if there are other bidders that may be
interested. I believe that BFI's request for an extension of the contract is fair
in light of the extensive purchase of equipment that they would have to gear up
for for the Village -wide Recycling Program. Their present price as well as the
projected increase in prices are well within line with other communities.
Attached is a comparison charge of other communities' rates and the proposed
rates from Browning-Ferris Industries.
VI. MANAGER'S REPORT ,
Leaf Disposal
VII. ANY OTHER BUSINESS
VIII -ADJOURNMENT
Street Improvements - Cost Sharing
Ten Year Road Improvement Program
Sidewalk Policy on Major Roadways
Cable Television Division Review
Strength of Police Department For Agenda on 11/29/88
JULY 200 1987
FEASIBILITY STUDY
NORTHWEST CENTRAL DISPATCH SYSTEM
HUNDRIESER o GUTOWSKY
ARCHITECTS - ENGINEERS
113 SOUTH ARLINGTON HEIGHTS ROAD
ARLINGTON HEIGHTS, ILLINOIS 60005
392-1900
& ASSOCIATES, INC.
HUNDRIESER GUTOWSKY &ASSOCIATES, INC.
ARCHITECTS ENGINEERS
113 SOUTH ARLINGTON HEIGHTS ROAD ARLINGTON HEIGHTS, ILLINOIS 60005 • 392-1900
CARL E. NUNDRIESER • FRANKLIN J. GUTOW5KY 10 EDWARD J. VOYDA
JULY 20, 1987
This study was prepared between July 8th and July 13, 1987.
Initially Hundrieser--Cutowsky met with Dong Edmonds and Vivian
4"
Sorce to discuss the future goals and needs of the Northwest
Central Dispatch system. From this meeting the main objective of
the NWCDS was determined to be as follows:
To continue to provide a high quality of emergency dispatch
services to the users of the Northwest Central Dispatch System.
In order to achieve the continuing level of services NWCDS
provides, it is imperative that it grow and apply all advance-
ments in computer and communication technology. In response to
this Hundrieser--Gutowsky has defined the future physical
requirements for the NWCDS and indicated a course of direction
toward positive growth.
The following is a space by space programmatic breakdown" of both
the existing facilities and future requirements for the NWCDS.
EXISTI?RTY,
BUILDING
TOTAL
�
V
TOTAL
ELEMENT
�.WW�f
St�. PIT.RA
"�'�
...W`WWWWIWWI
� FT'.
COMMUNICATIONS CENTER
1@ 495
1@ 12030
1200
COMPUTER ROOM
1@ 191
1@ 300
300
CONFERENCE ROOM
0
1@ 225
225
TRAINING ROOM
0
1@ 150
150
OBSERVATION AREA
1@ 42
1@ 225
225
EQUIPMENT ROOM
140
1@ 200
2003
SUPERVISORS' OFFICE
0
1@ 100
100
HUNDRIESER GUTOWSKY &ASSOCIATES, INC.
ARCHITECTS ENGINEERS
113 SOUTH ARLINGTON HEIGHTS ROAD ARLINGTON HEIGHTS, ILLINOIS 60005 • 347-1900
CARL E. HUNORIESER • FRANKLIN J. GUTOWSKY EDWARD J. VOYDA
Page 2 - NWCDS - FEASIBILITY
STUDY
BUILDING
EXISTING
FUTURE
FUTURE
ELEMENT
'SFT#
REg' D ...,
SQr FT ,
DIRECTORS' OFFICE
1@ 95
1@
200
200
ASST, DIRECTORS' OFFICE
1@ 150
2@
150
300
GENERAL USE OFFICE
0
1@
150
150
STORAGE ROOM
0
1@
400
400
SECRETARY/RECEPTION
1@ 156
1@
500
500
EMPLOYEE LOCKER ROOMS
0
2@
240
480
EMPLOYEE LOUNGE
52
1@
250
250
TOILETS
1@ 60
2@
150
300
JANITOR'S CLOSET/STORAGE
0
1@
100
10+0
LOBBY/WAITING
0
1@
150
150
MECH. RM/GEN, RM
0
1@ 4000
400
1381
5630
OPTIONAL ELEMENT -- NOT INCLUDED IN NET
REPAIR/MAINT. FACILITY
0
1@
1200
1200
TOTAL NET AREA
1381
5630
CIRCULATION (20% OF NET)
114
1125
SUB. TOTAL (NET & CIRC.)
N/A
6755
INTERIOR PARTITIONS
(2.5% OF SUB TOTAL)
1,70
TOTAL BLDG. NET
1495
6925
EXTERIOR WALLS
(6% TOTAL BLDG. NET)
415
TOTAL BUILDING GROSS
7340
To facilitate the proposed new building gross footage of 7340
square feet, the following site re+qui rements have to be
generated:
HUNDRIESER GUTOWSKY & ASSOCIATES, INC,,
ARCHITECTS ENGINEERS
113 SOUTH ARLINGTON HEIGHTS ROAD * ARLINGTON HEIGHTS, ILLINOIS 60005 392-1900
CARL E. HUNDRIESEP 0 FRANKLIN J. GUTOWSKY • EDWARD J. VOYDA
Page 3 - NWCDS - FEASIBILITY STUDY
SITE
ELEMENT
PARKING (NET)
LOADING DOCK
SCREENING 4 PERIMETER*
FUTURE GROWTH (BLDG)
SECURITY PERIMETER
(APPROX. 401)
S,I,,,,T'E' PROGRAM'
.Q.UANTITY
30 STALLS
Page 3 - NWCH - FEASIBILITY STUDY
SITE
ELEMENT
TOTAL SITE - (NET)
MINIMUM VEHICULAR CIRCULATION
BUILDING GROSS
TOTAL REQUIRED LAND USE
Q,UANT I TY
ACRE -, 43,560 SQ* FT, X 75 32,670
SUGGEST 3/4 ACRE SITE.
*ASSUME CORNER SITE
TOTAL
No FT. SO,* FT
320 9600
1000
1800
2000
1-0 to 6=0
TOTAL
-SQe FT. SQ, FT*
Potential cost for construction of a new building to house the
NWCDS could run between $85/sq, ft. to $110/sq. ft, ($624,000 --
$307,0 00). The range of costs depends on the level of building
development desired,
HUNDRIESER GUTOWSKY & ASSOCIATES, INC.
ARCHITECTS ENGINEERS
113 SOUTH ARLINGTON HEIGHTS ROAD ARLINGTON HEIGHTS, ILLINOIS 60005 342-1900
CARL E. HUNDRIESER *1 FRANKLIN J. GUTOW51(Y * EDWARD J. VOYDA
Page 4 NWCDS ° FEASIBILITY STUDY
Land cost can run between $2.5/sq. ft. (minimum industrial site)
to $20/sq. ft. or more (for prime downtown sites in the sur --
rounding communities).
Site development will most likely cost between $1.75/sq. ft. to
$2.00/sq . f t . ($50,000 to $65,000) for. parking . Landscaping will
vary depending on the site itself and the layout of that site.
The following special design requirements have been figured into
the cost estimate:
ACCESS FLOORING WITH CARPET TILES
TO SELECTED AREAS.
BULLET RESISTANT GLASS
SPECIAL GLYCOL MECHANICAL 'SYSTEM
NEW GENERATOR
The cost estimate does not include the following:
-- SECURITY SYSTEMS
TELEPHONE/INTERCOM
-- COMPUTER 'SYSTEM AND ASSOCIATED WIRING
COMMUNICATION SYSTEM AND ASSOCIATED WIRING
Alternate options ether than construction of a new facility to
house the NWCDS are available.
Alternate #1
Lease available space at current rental prices of
between $10 - $15/sq. ft, and convert it to the
requirements of the NWCDS. Build --out costs are
undeterminable for this option at this time.
HUNDRIESER GUTOWSKY & ASSOCIATES, INC.
ARCHITECTS ENGINEERS
113 SOUTH ARLINGTON HEIGHTS ROAD e ARLINGTON HEIGHTS, ILLINOIS 60006 392-1900
CARL E. HUNDRIESER # FRANKLIN J. GUTOWSKY 0 EDWARD J. VOYDA
Page 5 - NWCDS - FEASIBILITY STUDY
Alternate #2
Purchase an existing building and site and convert it
to the requirements of the NWCDS. Remodeling costs
could range between $40 - $65/sqv ft. d6pending on the
building, its structure, and existing conditions,,
I
The cost estimate for alternate #2 does not include
site improvement (which is impossible to determine at
this time) or access flooring (which has an undetermin-
able impact on floor structure),
Of the three possible options, new construction is the most
desirable, for the following considerations:
A new building is designed to specific end user needs.
A new building owned by the NWCDS will accrue equity
and is tax free.
Initial one time build -out cost.
No lease to renew or lose.
Capable of future growth.
The only drawback is the high initial cost but, this over the
long-term is recovered through the above mentioned benefits.
Option No. 1, to -lease, is not as desireable as a new building
but, has the advantage of having a lower initial cost. There are
several considerations that make it less desirable:
A limited lease period, even if the lease is 20 years,
will still need to be renewed at the end of the term,,
allowing for the possibility of loss of lease.
No equity -- you pay taxes through the rent.
HUNDRIESER GUTOWSKY &ASSOCIATES, INC.
ARCHITECTS ENGINEERS
113 SOUTH ARLINGTON HEIGHTS ROAD o .ARLINGTON HEIGHTS, ILLINOIS 60005 • 392-1900
CARL E. HUNDRIESER 0 FRANKLIN J. GUTOWSKY • EDWARD J. VOYDA
Building is difficult to adapt to NWCDS requirements
d has no guaranteed future return.
Option No, 2. to buy an existing building for remodeling, is a
compromise between building new and leasing. It provi,des the
return that a new building would but can be costly to adapt and
still may not physical requirements of
NWCDS. Extreme cautionbe • s
Ensure11
• is suitable• w
builtEnsure that the site to building ratio is suitable for
the NWCDS, Most buildings are
their site than the NWCDS facility will.
High visibility s important for security.
site Is more desirable •
Of the three options, Hundrieser-Gutowsky recommends construction
of a new facility, since it provides long term
... . . .... ... ...
Northwest Central Dispatch System
H F I i� D, A R L N -6J T O'N -H G H T S, 1 t. 1. il.Nl 0 1 S - 0-4.i05 312) 398 -11
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R 0 V E 1,," 1 L L A G E - - V-1 0 U N T PR 0 S P E Ci
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. . ............ -- - --------- ...............................
FACILITY OPTIONS
November 30, 1987
A, ORtions,
Without having a clear direction as to what sort of facility
option might be preferable to the member villages, a variety
of different possibilities were explored. These included:
1. Leasing existing space in a commercial office building
environment.
2, Purchasing and remodeling an existing building.
Putting up a built -to -suit structure.
4. Utilizing space in an existing municipal facility,
H. Location
NWCDS could be located anywhere in any of the four member
communities. However, we are now centrally located, and it
seems preferable to maintain this central location for
several reasons. There would be less expense and disruption
in terms of relocating phone service by staying in the same
exchange; it results in more equal driving times for the
outlying villages and since expansion of the system could
come from cities in virtually any direction, it does not
orient us substantially in any new direction.
Therefore, over several months, we looked for suitable sites
in an area pretty much bounded by Palatine Road to the
north; Wilke to the west; the Arlington -Mount Prospect
boundary to the east and 1-90 to the south.
In this area, there appeared to be no readily available
public land, so we focused on private property which was for
sale.
However, when looking at the purchase of private land, most
of the consideration favoring a central location could
easily give way to saving a significant amount of money if
public land were available elsewhere.
continued
Facility
November
Page 2
After having calculated the actual square footage of space
we currently occupy and having listed out the amount of
space needed to adequately serve our needs, we felt that
about 5,000 square feet would be suitable.
However, after having looked at several new dispatch centers
and hawing worked on a space needs program with the
architects at Hundrieser & Gutowsky, the desired space grew
to 7,300 square feet. This was largely due to increasing
the size of the communications center room and having
underestimated the amount of space needed for circulation
(hallways) and the interior and exterior walls.
The space needs study done for us by Rundreiser & Gutowsky
is attached.
u m k ,.
"IE -M
1. Lease of Existing Office space
Our examination of this option was limited mainly to
one story buildings located in southern Arlington
Heights and to some extent to those buildings in the
area of Dundee Road and Route 53.
Lease rates are generally quoted at triple net and
typically range from about $11.00 per square foot to
$13.50. Taxes, which may run $2.00 to $3.00 per square
foot are often built into the lease rate but in some
cases they are assessed as an extra charge. In any
event, it appears that in a straight lease arrangement,
we would not be able to circumvent the payment of taxes
which are passed through from owner to tenant, even
though we are a governmental entity.
An opinion letter on this matter from our attorney is
attached.
In addition, the build -out costs in a leased facility
could also potentially raise the lease price since we
would have several special building requirements such
as a computer flooring, heavy duty cooling, heavy duty
electric service, an emergency generator, and perhaps
extra plumbing for interior restrooms and janitorial
service.
Facility Options
November 30, 1987
Page 3
The annual lease rate for 7,000 square feet at $12 a
square foot would amount to $84,000.
Because of the soft market some developers are
currently offering very attractive deals, but over the
longer period of ten to fifteen years, they would
undoubtedly attempt to recover some of these
concessions if the market improves, and we would
probably be a captive in any lease situation due to the
expense and complexity of moving the operation.
lease arrangement might not provide for expansion
possibilities at that site which would require a
subsequent move. Moving our complex systems would be a
nightmare (since we Faust remain operational throughout)
and should be avoided at all costs.
Finally, a lease offers absolutely no equity and
represents pouring money down a hole.
To get a fuel for this option we looked at one building
in Elk Grove on Higgins which was easily accessible;
had good parking both on the property and on an
adjacent street and had a lot large enough to permit
expansion.
The building was 5,000 sq.ft. and was being offered at
$6.50 sq. ft. on a five year lease plus $2.25 ft. for
taxes f-- which annualized to $43,750. It was also
being offered for sale. at $350,000.
However, as it turns out it would have been too small
for our purpose so an addition would have been needed.
Further the interior would have to have been gutted and
completely reconstructed, which alone would probably
add $15 to $30 a sq. ft. additional.
This option may have some potential but it will
probably be difficult to find exactly the right
building �not too large or not too small, on the
right lot in the right location and at the right price
which can then be suitably remodeled.
It may be possible, but appears to be a long shot.
continued
Facility options
November 30, 1987
Page 4
Absent suitable public land in the immediate area which
could be obtained without cost, we looked at a number
of sites along North and South Arlington Heights Road,
Central Road and Arthur Street in order to get an idea
of site costs and availability.
The architect recommended a minimum lot size of 3/4
acre, but we found that one acre was a more common
parcel size and a lot of this size would insure
11
adequate parking and expansion potential, and this is
the size site which we focused on.
We identified thirteen potential sites for
investigation and asked the commercial division of
Caldwell -Banker to develop information on each site for
use
As it turned out, there were only a few which net our
needs. They were either too small or too large or had
been taken off the market for some reason.
Of those that were actually available, the price ranged
from $4 to $6 per square foot. An acre consists of
about 43,000 square feet so one acre at $5.00 per
square foot would run $217,800.
Land quite obviously is a very significant factor, with
each dollar per square foot affecting the price by
$43,000 on a one acre site.
a 110 L:111!
MM�V
Although this option was not explored very thoroughly,
it was our general impression that none of the member
villages had a suitable vacant facility which we could
make use of.
Nor have we carefully explored the possibility of
acquiring surplus park or school district property,
although we did look at District 214's administrative
building at Prospect High which was almost double the
space we needed and was priced accordingly*
NW D
Northwest Central Dispatch, System
111! 11 p"
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f.5
RIC
L L
. . . .. ... ............. . ......
FACILITY RELOCATION INFORMATION
For the past several years it has become increasingly apparent
6a a I
that NWCDS has outgrown its present face la a ity in the Arlington
Heights Village Halle The following is a list of some of the
more pressing problems.
1. The Communications Center is physically cramped and at full
staffing levels there is not sufficient room for the
employees to work effectively.
2, The Communications Center and Computer Room have no windows
at all which, in addition to the cramped quarters, makes for
a rather depressing workplace*
3. The communications consoles have absolutely no more space to
mount any additional controls or devices, This effectively
prevents us from offering service to any other communities
and also has an adverse impact on system enhancements. We
are simply out of space both on the floor and on the
consoles.
4. There is no space to effectively house 9-1-1 control
equipment.
5. The computer has only 20 minutes of battery backup and is
not tied to the generator; whereas the generator operates
only the lights and the radio consoles* If we loose power
for more than 20 minutes we loose the CAD system* The
generator does not operate the HVAC system and when power
fails in the summer the room heats up like an oven.
The generator is old and undersized for our requirements and
needs to be replaced.
E. The two Assistant Directors share a crowded office, which
prevents any privacy for conducting conferences or
interviews* The Assistant who may not be involved must
vacate the office.
7, supervisors have no office or work area and must conduct
their employee conferences standing up in the computer room
or in the equipment room*
continued
Facility Relocation Information
Page 2
8. There is no storage space for anything but the most current
files. Nor is there storage space for supplies or
equipment. As a result, offices are overrun with boxes and
supplies.
919 There is no conference roam or space sufficient to sit down
with more than two visitors. In order to have meeting space
we must schedule in advance with the village and contend for
space. We have need of meeting space at least two or three
times a week ,and would use a conference room much more
frequently if one was available.
10. There is no training area and a classroom for 25-30 people
which could ,also double as extra spare for special emergency
operations and as an observation area would be most
beneficial. By having a training room we could co-sponsor
various classes and seminars.
11. There is virtually no lunch room or break area. The area we
provide is so small no more than two people may use it at
any one time. Employees work in a high stress occupation
and should be provided with ars,degate break area.
12, There is no running water in the facility other than from
the bathroom lavatory. This must be used by employees to
wash their dishes from meal breaks and also by the
janitorial service to obtain mop water.
13. There is no storage for janitorial supplies except an area
of about 2 x 2 square feet in the equipment room. Trash
bags, the mop bucket and cleaning supplies clutter the area.
14. The equipment roam has inadequate ventilation. This is so
serious that the room often heats up to 90 to 100 degrees
which represents a danger to microprocessor components used
in .some of our electronic systems. Computers cannot
tolerate heats
15. We have no reception or lobby area. Guests must stand at
the secretary's desk while waiting to save NWCDS staff
members.
16. There is no clothes storage or clothes changing area for
employees, nor is there any secure area for them to store
valuables.
continued
Facility Relocation Information
Page 3
17. There is no space to store forms or supplies in the
communications center and as a consequence the center
continually has a trashy and disorganized appearance.
18. The facility is not handicapped accessible and as a
consequence we are denied the opportunity to hire persons
who must use wheelchairs.
19. The I " Lghting system in the communications center is
inadequate for prolonged work with CRT,1s.
20* The facility makes use of three separate HVAC systems which
makes climate control very difficult.
The space needs problem was addressed during budget preparation
in 1985 when the possibility of expanding into unused space in
the basement of the Arlington Village Hall directly beneath NWCDS
was investigated.
It was ultimately decided by the Board of Directors that this was
not a viable option since it would require construction of a
circular stairway from one floor to another and would also
require construction of a second exit out of the basement space.
After this proposal was eliminated, further planning was put on
hold until a new agency director was hired.
The space issue was again addressed during budget consideration
in late 1986 when the new director, Doug Edmonds, indicated icated that
the current facility was totally inadequate for efficient
operations and was a serious detriment to employee morale. He
recommended that the issue be investigated during 1987 so that
action could be undertaken in 1988. At the same time Arlington
Heights Village Manager Kenneth Bonder indicated that the village
needed the NWCDS space for other pressing municipal uses and
indicated that NWCDS should vacate no later than May of 1989.
There was general agreement by both the NWCDS Executive Committee
and Board of Directors that NWCDS should be relocated into
expanded facilities,
Mr. Edmonds was instructed to explore all viable options during
the spring and summer of 1987 and report back with his findings
at budget time in November 1987,
A summary of his investigation is attached along with a space
needs analysis performed for NWCDS by the architectural firm of
Hundrieser Gutowsky & Associates,
continued
Facility Relocation Information
Page 4
The Board of Directors at their December 1987 meeting took no
action on the facility matter and directed Mro Edmonds to
carefully look 'into the option of putting an addon on to
either of the proposed new; fire stations in Arlington Heights or
Elk Grove,, and to, ,meet individually with each of the village
mana,gers and police and fire chiefs to explore any other possible
relocation, sites. This was to be done during the spring and
summer of 1988* In addon Mr. Bonder indicated that NWCDS
could remain in the village hall for an addonal yearr but
would be expected to vacate by May of 1990.
Mr. Edmonds summary report of his meetings with various village
officials has been made available to members of the Village Board
of Trustees*
N''W 0
Northwest Central ollsisatCh SySteM
I
R G H D L 1,G T-0 J J L L, i �141 0 6' 0`05 (S'12� 39-8-11�1_
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P ROVE V I LLAC F --- O -Ji OU, N T PROSPECT
- -- - -------- - 1---- .. ....... . . .... . ........ . . . ...... ........ ------- .. . ..... . . . ....
ADVANTAGES
1. The system will provide the communications center with much
more reliable information as to the caller's location by
providing automatic address information. This is especially
useful in cases where the caller cannot speak, where there
are easily confused similar sounding street names, in cases
of callers speaking in a foreign language or where young
children cannot provide meaningful information. It is a
major enhancement to public safety communications
capability.
2* It has the potential of cutting down the reporting and
dispatch time by providing the caller with an easily
remembered number to use and in some cases also reduce the
time it takes to relate incident details where obtaining the
address becomes a problem. This is especially useful to
non-residents of a community.
3. As 9-1-1 becomes more widely implemented, citizens need only
remember that one number wherever they may be to report any
type of emergency. Implementation nationwide is proceeding
at a rapid pace with over 30 states having mandated
implementation or providing a discretionary funding
mechanism. Illinois is now in the process of playing
catchup.
40, It should generally serve to increase public confidence in
the public safety agency's ability to respond.
5. It will provide coin free dialing of 9-1-1 from public pay
phones,
6,o If the surcharge method of funding is used there is the
potential of offsetting some normal communications center
equipment and operation expenses to the 9-1-1 system,
perhaps as much as $75,000 per year.
7* This system may be implemented and maintained for very
modest amounts when spread to the users via the surcharge
mechanism. $.75 per month per line is very reasonable and
$.25 per month for maintenance is a bargain which few people
will have trouble with.
continued
E 9-1-1 Summary
Page 2
8, Part of the cost of the system pays
phone system. Redundant cabling is
supervised lines and an elaborated
flash and diagnose problems as soon
not nearly as likely to loose lines
with conventional circuits*
for a more reliable
used, as well as
error checking system to
as they occur. We are
with 9-1-1 as we are
14, It is an expensive system to install and maintain regardless
of the source of funding*
20, It will result in more administrative and management
problems from the standpoint of staffing, training, public
education, controlling system abuse (false or prank calls)
and data base error resolution*
3. it is possible that more staff may be needed to act as call
takers. These costs may not be assessed back against the 9-
1-1 surcharge funding*
40 9-1-1 will result in somewhat lowered community
identification of the agencies involved since the caller
will be greeted with 119-1-1 - what is your emergency?" (the
generally accepted 9-1-1 greeting) rather than the name of
the department being called with a seven digit number.
5. There is a somewhat heightened liability exposure in a 9-1-1
operation* Although there is not much case law concerning
the matter, it appears that a higher standard of operational
competence is expected of 9-1-1 centers than of the standard
police and fire dispatch centers. A 9-1-1 center is
publicly promoted as the one and only number to be called
for emergency help*
6* Vendor interfaces become more complicated since there will
be a more sophisticated IBT network and data base system
involved;- one or more vendors who will supply a variety of
control devices and a system management computer which must
also interface into the existing CAD system.
Kurt Bressner
Manziger, 0tv of Wood Dale
tr,
404 N. Wood Dale Road
Wood Dale, IL 60191
766-4900
Barbara Purcell
1111','We COMMBoard
421 N. O)Unt� Farm Road
Whemml. It., 60I S7
r)81-7--188
Chief Robert Satier
Hanover P., -irk PNice Dept,
,1 Lake Street
Hanover [)),irk. IL 60103
8-37-011 5
red VratnN
136 N. Omn(� Farm Road
Nlleaton. 11-- 60187
)90-8088
Adef J()hn Wander
)owners Grove Fire Dept.,
'91v Nfain Street
)mvners Grove, 11- 60515
19-458-5
STAFF
Naijc� 1-fauptinan
DU P' a ge COL111t�' Board
421 N, CO1.1111 \` Farm Road
Nlien ton, IL 60187
182-7155
.1ynn Montei
)uPage Mayors and
Managers Conference
,00 North Gary Avenue
- I arol Stream, IL 60188
t65-7102
Intergovernmental Committee for Enhanced 911
Emergency Service for DuPage County
421 N. County Farm Road, Wh,eatlon,, IL 60187
312-682-7288
.. . ..... ...... ....... . ...... .
Enhanced 9-1-1 Questions and Answers
I . What i s Enhanced 9-1-1?
Enhanced 9-1-1 is a method of providing 9-1-1 service to a community,
which has the features of ANI (Automatic Number Identification) -'ALI
(Automatic Location Identi f i cati on ) I and SR S e I e c t i v e Routing ) a
These enhanced features help the emergency Telecommunicator process
t h e request for service, The goal is that the citizen will receive
service quicker than us ng a seven digit number,
2. What is the new legislation? What was the intent or purpose of
the legislation?
Legislation was passed last year and signed into law last December
that allowed for the implementation of a surcharge an the phone bills
of a community or county to fund 9-1-1 service. The surcharge can
on I y be implemented as the result of the referendum passed by t h e
voters of the community or county. The law is only a funding
mechanism. It is not a device to govern or manage 9-1-1 systems, The
law provides for a manner of collecting funds and distributing funds
to provide 9-1-1 service. There are rules and regulations of the
Illinois Commerce Commission that covern the operation of 9-1-1
systems, Those rules and regulations have been in effect since the
1970's and are largely unaffected by this legislation,,
36 Explain the surcharge. Is the amount put in the referendum the
amount to be collected? Can it be raised or lowered later on? How do
we determine what items make up the surcharge-./
I*he surcharge was des ifined to allow for funding for 9-1-1 service and
related equipment, It can buy pnone systems, pay 9-1-1 line costs,
purchase ANI/ALI display units and fund other equipment necessar-- to
handle 9-1-1 calls, It may not be used for personnel or facilities,
The amount put in the referendum is the maximum amount that could be
collected by the entity, The actual levy may be for less than the
referendum authorized, At any time after the referendum, the
ref erending authorities can reduce the amount of the levy or raise the
amount- of the levy, so long as they do not exceed t h e amount
authorized in the referendum, The main components of the surcharge
are: The cost of 9-1-1 line charges; adjustments for centrex lines,
exempt lines and support lines for 91"1-1; equipment costs for each
PSAP (Public Safety Answering Point) including start up, replacement
and future equipment costs; the administrative fee added to the bill
by Illinois Bell for collecting the surcharge (authorized in the law) ;
and a factor for installation costs. (Installation may be funded by
collecting the surcharge in advance of the actual implementation date.
Current lead time is 18-24 months from date of order; IBT costs for
installation will require 10-14 months of funding.)
4., Why do we want to have a Countywide referendum, what benefits are
thereest benefit
?
The is that we end the hodgepodge of phone numbers for
bigg
Police/Fire/Ambulance service that currently exist in the county, We
can implement the 9-1-1 number countywide for all residents at once and
end the changing numbers as a person drives between various
i u r i s d i c t i ons. One referendum provides that there is only one question
before the voters and it is less likely they will become confused on the
questionse We insure equitable funding for all entities, We avoid
P
roblems of double taxation in any areas* We also provide a buffer
against a small segement of r.esistance, when the vote is countywide and
the majority will rules We also create only one Emergency Telephone
system board instead of a board for each of thirty-five muncipal ities,
5. Does this mean that we have to become part of a countywide dispatch
center?
Absolutely not! One of the key provisions of the enhanced 9-1-1 SyStIM
is Selective Routing which allows those agencies that currently have
their own dispatch to maintain it with the implementation of 9-1-1.
66 What is the Emergency Telephone System Board? Who controls the
appointment% to the Board? What control or function does the ETS board
have over my operation? What safeguards are there that I will receive
fair consideration for my expenditures from the ETS?
Th,e ETS is the body that serves as the collection agency for funds from
thephone company and distributes the funds to the local agencies.
Under a countywide referendum the County Board Chairman would have the
appointing authority. By -Laws for the board are being drafted that will
insure that the designated representative from the local community will
be appointed. The County would only have as much representation as the
otherparticipants in the systems The ETS will have no direct control
over the operation of each agency's 9-1-1 centers They will disperse
funds* There is a certain amount of safeguards in that all direct phone
bills must be funded by the ETS, the only area where there is any
descretion is in the area of equipments Since everyone is entitled to
representation on the ETS board, decisions will be made that are fair to
all.
7. Will the -money collected in my community stay 'in my coo back YES and NO'. The amount collected will of course come back in payment
for the 9-1-1 services it is possible that in a given year more money
might leave the community than comes back in fundings That should oven
off in other years when the community buys equipment that is more than
its contributions It balances off and it benefits all of us to have
good 9-1-1 service in the entire county, since very few of us remain in
our community 100% of the times We shopq travel and recreate in
adjacent communities so our funds benefit us even when we leave our
residential community limits,
8. W 1h d- t ie. the Mayors and Managers Conference's involvement in t h i s
process?
The Mayors and Managers Conference was the entity that contracted for
the Study from SRI that looked at 9-1-1 for the entire county, That
study concluded that Selectively Routed 9-1-1 was a requirement for the
eventual implementation of 9-1-1 service countywide. The Mayors and
Managers Conference is updating the information in the SRI and working
with representatives of county government to answer questions and assist
in planning for a countywide referendum,
9. Does Illinois Bell provide everything I need for enhanced 9-1-1?
YES and NO' 9-1-1 is one of the areas where the local phone company can
provide end-to-end service. They can sell you the phones and associated
equipment, This may not be the best answer to your equipment needs,
Illinois Bell has not changed the basic equipment provided in the last
decade and has decided not to offer any new products at this time.
Illinois Bell will provide you the network services (the lines) and
technical specifications for enhanced 9-1-1 equipment. You may go and
shop for the Customer provided equipment needed at your station, In
fact there is a growing list of vendors who will provide modern,
state-of-the-art equipment to meet the needs of the local agency for
9-1-1 service. Among those vendors are AT&T, GTE, Positron and Proctor,
and there are many more displaying their products at conventions and
conferences,
10. Can we pass our own referendum and then opt out of the countywide
referendum?
Apparently not, The legislation does not contain an opt out clause as
did other recent legislation, In this situation the local community
would need to zero out its levy to avoid double taxation to its
residents, There is some consideration to ask the legislature to change
this provision of the law, but nothing is proposed at this time,
11,, What do multi -County communities do with the referendum?
Currently the legislation for the. 9-1-1 referendum does not address this
matter, (There is currently an effort underway to amend the legislation
to correct the situation.) UnI ess or anti 416 the statute is changed to
provide f or an "opt -in" to a County -wide E9-1-1 referendum those areas
of DuPage muncipalities located in adjacent counties, it is proposed
that the issue be resolved by intergovernmental agreements. Under this
arrangement a muncipality having residents in both DuPage County and an
adjacent county (Cook, Will and/or Kane) which wished to have all its
citizens served with enhanced 9-1-1 service and have the residents out
of DuPage County vote an the referendum. The muncipality could, by
intergovernmental agreement with DuPage County, have the 9-1-1
referendum issue placed on the ballot in those election precincts within
t h e municipality but not in DuPage County, The results of the
county -wide referendum would be determined by the vote totals of DuPage
County precincts and those out of county precincts in the multi -county
communities and be binding on all parties. This arrangement is being
proposed as a means to eliminate the possibility of not having E9-1-1
service service to all portions of DuPage communities* In addition, the
proposal would eliminate the possibility of duplicate 9-1-1 referendums
(local and county -wide) on the ballot in these collar or border
communities. This hopefully, will eliminate confusion among the voters
and the potential for a double surcharge to the residents for 9-1-1
service,
I
CONSULTANTS
AND
SYSTEMS ENGINEERS
TO
State and Local Governments
with
E,
EAR%j F zj 1 1 E,,,,XPER,1ENu
E9-1-1 Seminars/Education
E9-1-1 Feasibility Studies
E9-1-1 Plan Development
E9-1ml Engineering/implementation
Radio /C AD/Systems Integration
Dallas, Texas (Headquarters)
(214) 954-1999
Atlanta, Georgia
(404) 843-9200
Midwest (Chicago Areal
(312) 420-8815
Washington, D,,,C,,
(202) 639-4088
ENHANCED 911 IMPLEMENTATION AND OPERATIONAL
CONSIDERATIONS
This outline has been developed by the firm of BlytheoNelson
for potential and current users of Enhanced 911 Emergency
Number Service. It provides information to more effectively
understand some of the issues involved in the planning,
implementation and operations of E911.
Most factors which should be considered are included, but
specific situations may result in considerations not in this
outline. Additionally, some situations may not need to be
concerned with all the items in this outline. There are a
wide range of situations affected by considerations such as:
• Size of County/City Involved
• City/County Geography
• Serving Telephone companies
• Funding Available
• State Laws Applicable
This outline consists of the following sections:
s-
• E911 Overview
• System Components
• Ancillary Components
• Implementation
• ongoing operations
• General Issues
• Sample E911 Project Time Line
(includes construction of an Emergency Communications
Center - ECC)
The information in this outline can be presented to groups of
5 to 30 persons in the form of a one and one half to two day
seminar, if required. The seminar will include documentation
appropriate to your locale and regulatory environment.
The staff at BlytheoNelson will be happy to answer questions
or clarify points which'may apply to a specific situation.
Please contact one of the following at (214) 954-1999:
• Mart D. Nelson,, P.E.
• James L. "Blythe
• R, Jeff Rogerson
- 1 - BlytheoNelson
Egli implementation and operational
Considerations (continued)
Egli overview
o Emergency Services Telephone Number
- In addition to seven digit emergency calls
- one answering point by geographical area
o Better Information about Callers
-- ANI/ALI
Printed Output
0 Suppliers
A. .1hp
Telephone Companies
Hardware Vendors
Database Providers
Switching/Selective Routing Vendors
o Implementation
Laws
Approval
Budgeting/Funding
Planning
Orders
MSAG/ESN (Master Street Address Guide/Emergency Service
Numbers)
E911 Tandem
PSAP Equipment
Installation
Testing
Cutover
ongoing Maintenance
o Operations aria Public Relations
- Personnel
� Public Relations
� Policy
� 2 - BlytheoNelson
E911 implementation and operational
Considerations (continued)
System Components
o Telephone Network
� ANI (always)
� E911 Tandem (in Bell)
• ANI pass through
• Call overflow
• Call transfer
� Selective Routing (in Bell)
• ESN
• ESN/TN Database
o PSAP
ANI Controller
• ANI receiver
• ANI display
• Telephone set control
• Data output
ALI Controller
• ALI/DMS interface
• ALI display
• Data output
Selective/Fixed Transfer
• Trunks
• E911 Tandem with ANI
Answering Positions
• Telephone set
• ANI display
• ALI display
• Selective/fixed transfer control
• Automatic Call Distribution
0 ALI/ DMS
AT&T Design
Duplicated System and Network
Updates
• Service order system
• MSAG as a service order filter
• Updates to ESN/TN Database in Tandem
o SALT (Stand Alone Location Identification System)
Call with ANI from Telco
Local Database
• City/County
• Telephone company
With or Without Selective Routing
May be Extremely Simple (only ANI and a Personal
Computer) 0
- 3 - Blythe oNelson
Egli implementation and operational
considerations (continued)
Ancillary Components
o ANI/ALI Printers
0 Telephone Management Informations Systems (MIS)
Produce Activity and Performance Reports
• Calls
• Position loads
• Long holding times
ANI Call Data
• Telephone number
• Answer time
• Held calls
• Release time
ALI Data
• Telephone number
• Address
• Description
• ESN data
ACD Data
• Call loads
• Holding times
• Performance by position
0 Computer Aided Dispatch
Automatic ALI Data Transfer
• Verify address
• One key transfer
• Needs to match CAD address files
Call Details
• Nature of emergency
• Urgency
Dispatch Tracking
Available Unit Tracking
• Location
• Availability
now Location Support
• Cross streets
• Routing
• Building data,
• occupant data
0 Voice Recorders
Per Line Recorder
Per Telephone Set Instrument Recorder
Continuous Recent Call Audio
• Instant replay
• Tape
• Digital
� 4 - BlytheoNelson
1
r
J911 Implementation and operational
Considerations (continued)
Implementation
o State Laws
E911 Authorities (City, County, COG Groups)
Funding
Approval/Political Process
State Support
o Approvals by Public
• Capital and Operating Budgets
• Implementation Planning
PSAP Locations
• Number
• Primary
• Secondary
• Backup
Interagency Relations
• Police, Fire, EMS
• Neighboring cities/counties
• Dispatch responsibilities
MSAG Responsibilities
Project Scheduling
Definition of Emergency Call
Public Awareness/Training
0 Initial Telco Orders
PSAP Locations
PSAP Trunks
ANI/ALI/Select i've Routing
Auxiliary Voice and Data Circuits
o MSAG/ESN Process
- MSAG Development
• Standardized street names
• No duplicates within each city
• No duplicates in unincorporated areas
• Accurate address number plan
- Mapping Alternatives
• Existing Physical Maps
• Tax Records
• Computer Aided Dispatch Records
• Confirmation by Physical Visit
• Photomapping/Electronic Mapping
Am, 5 4", BlytheoNelson
W
E911 Implementation and operational
considerations (continued)
Implementation (dontinued)
o MSAG/ESN Process (continued)
Interagency Coordination on Address Changes
0 Public Safety
0 City/County Engineering
a Utilities
0 Postal Service
Taxing Authorities
Agency Mapping
• Police/Sheriff
• Fire
EMS
ESN Assignments
ESN to PSAP Mapping
Initial SAG from Telco
MSAG Input
MSAG Check and Correction
o E911 Tandem Considerations
Part of a Local CeOe
Selective Routing (TNIESN Database)
Trunk Overf low
Transfer Functions
Backup PSAP Routing
PSAP Equipment
Buy or Lease
Vendors Available
moo PSAP Options
Equipment Interfac
• CAD
• TMIS
• Recorders
• ACD
0 Installation
PSAP space preparation
PSAP equipment installation
Ancilliary equipment installation
Trunking
Coin Phones
• Dial tone - first
• Private coin phone coordinates
Physical Integration with Existing
operations
� 6 - BlytheoNelson
E911 Implementation and operational
considerations (continued)
Implementation (continued)
0 Testing
Call Through Testing
• Employees
• Telco
• Interested citizens
100% Coin Phone Test
Party Lines
ALI Accuracy
Transfers
CAD Interface
TMIS
o Cutover
Call Through Tests
All PSAP's Function
Public Notification
Little Increase in Call Volume
* Some E911
* Some seven digit police and fire
Coin Phone Placards
o Maintenance
ALI Error Tracking
ALI Updates
MSAG Updates
Ongoing Tests
PSAP Expansion
New positions
• Expanded trunking
New PSAP's
• Location
• ordering
• Selective routing changes
• New ESN's?
• Transfer patterns
� 7 - BlytheoNelson
E911 Implementation and Operational
Considerations (continued)
ongoing operations
o Personnel
Possibly No Change in Line Staff
ALI/MSAG Database Coordinator
Technical Assistance
Varies with Size of 911 Operation
o Public Relations
E911 Scheduling
Public Awareness
Continuous PR on Plan Progress
Citizen Input
"Officer Friendly" School Program
0 policy
What is an E911 Call?
• Emergency
• Requires dispatch
• Urgent (water main, traffic light)
• All calls
False Calls and Abuse
• City/county ordinance
• State laws
Privacy
• No outside use of ALI
• Records security
General Issues
0 Expertise Needed
Consultant
Inside Staff
Vendors
Telco
1/2 to 2 1/2 Year Total Time Span to "In Service"
a
May not significantly affect existing Fire/Police
operations
* Good Public Relations are Needed
BlytheoNelson
DS,
Northwest Central Dispatch Syster"IN AROVE L It' GROW V1 L LAO MOUNT PROSPECT
Date: October 17, 1988
To: NWCDS Board of Directors
NWCDS Executive Committee
From: Doug Edmonds, Director
Re: Relocation/9-1-1 Issues
The attached news item appeared in the October 15th Arlington Heights
edition of thei1
i, and may have appeared in other editions
as well.
Unfortunately timing of the article was not very good since most of
the member Village Boards probably have not received recent background
information on these issues; and obviously its not a good practice to
have Board members surprised by news articles such as this one.
The article comes as an outgrowth of a Mount Prospect Village Board
meeting (Committee of the Whole) on October 11th which I attended, at
Mr. Dixon's suggestion, to present information on these matters. The
intent was to provide background to the Board and determine their
position on these issues prior to the November 3rd NWCDS meeting.
The Herald article contains several inaccuracies which. I wish to
clarify in case you happened to be questioned.
First, as noted, each community must discuss the 9-1-1 issue and make
a decision on participation and on referendum funding as well as a
date for the referendum. If all four elect to participate in a
referendum, a majority of all votes cast in all four communities would
decide the issue. It does not revolve around getting three out of
four communities to vote affirmatively.
Second, the surcharge amounts of 75 cents, 50 cents and 25 cents come
from a sample budget and are not locked in by any means. These
amounts were proposed because they provided adequate revenue and
seemed both plausible and logical. A variety of other surcharge
amounts could be used depending on budget level, investment interest
and perceived voter acceptance.
Third, the NWCDS Executive Committee has recommended locating a new
facility on Arlington Heights owned property at the east end of Davis
Street. However, it was never suggested that NWCDS attempt to acquire
the entire six acre Davis Street site, although I am sure that the
size of the tract has been mentioned publicly.
7/7
DURBAN 0,180*11T
,New home for agency tled, to 9 1, 1 vote
................. -
By KEWIN Dom"NIERTY
Daily Herald Staff Writer
A proposed referendum that
would ask voters to approve a
monthly telephone surcharge to
finance a 911 emergency tele-
phone system is linked to the
Northwest Central Dispatch Sys-
tem's need for a new home.
The agency, whose member
communities include Arlington
Heights, Buffalo Grove, Elk Grove
Village and Mount Prospect, has
operated out of the Arlington
Heights municipal hall since 1972.
With tenant and landlord In need
of more space, agency officials are
looking to relocate the operation
by 1990-91.
In the coming weeks, officials
from the four communities will in-
dependently discuss the merits of
the 911 system, the agency's pend-
ing move and the proposal by the
agency's executive committee to
fund 911 through an April referen-
dum.
If residents in three of the four
communities approve the referen-
dum, monthly telephone bills
would rise 75 cents the first ye-,,;
and 50 cents the second year. The
sur,'Charge, would dropthe third
year to, 25, cents and remain, at that
rate (or an ind'efin'ite time.,
Revenue raised during the first
three years would be almost $2
million. Additional revenue is
needed the first two years to pur-
Dailv Herald - October 15, 1988
chase equipment and cover instal-
lation costs.
Officials say it makes sense to
install the 911 system into the
agency's new facility while it is
being built. Agency director Doug-
las Edmonds and the executive
committee are recommending a
six -acre site on the east end of
Davis Street in Arlington Heights.
Moving the agency's operation
to a new building and installing a
sophisticated system will take
time and money, which is why Ed-
monds is advocating an April re-
ferendum.
A decision by the communities
on whether to proceed with the
question has to come no later than
mid-January.
Northwest Central DispaSystem
y { , ,.� �pP�y� , ,,ry � �.., e "r -t P` ,"t , _ ,�.. pp yyr„_-.. �, 1�@y .. �,� ' �,w�) 1 1µ.i' R � �! 6-0`05
/^^�, 318-1
'a
i'r' 1. `� `.,. , r'"� Z., � �.. � �. ,�y .�.,� .; `w d' 'b.wd ,�:?1: { _ 1 �.: �+ `A r~ Z.. I C. �.. y .re `,,, � M✓ ?"� �. � � `moi. + \ ' � 1�t2 ' I—I gid+ � t � N� A � �� _HTS, ,i'� ' �.. t,. ! 4 tl �.f i � bJ J'� tt"II L,, ., 6-121
�.�, �"� ► ,,y � � - 1 � �`�
ry f' ^d;,. `.+ f,.t ��,. d,.'. `6 r s _l!�"�" e . `- '�Y--'''K 1>�i 1f'.. ^-tA 4 ,4'�t vJ ) t� .'`;,4 RL, '�,..i ,,."'IS O�i �. -LK �J fL +..°�v1� ��LI ..il_...- I��I,J 'ISIV I ��I\�.JPECI
✓ d i
The following is a list of all municipalities and counties which
have scheduled a 9-1-1 surcharge referendum for the November,
1988 gemeral election along with the amount of the surcharge
requested. This information was obtained from the Illinois
Commerce Commission.
The list clearly shows that the NWCDS proposal is well within
acceptable limits.
Addison
.60
Peru
.65
Alsip
.50
Sauk village
1.00
Benton
.76
Washington
980
Bolingbrook
.90
West City
.76
Burr Ridge
.60
Boone County
.65
Calumet park
.90
Champaign County
.75
Chicago Heights:
50
Christian County
.50
Deerfield
-50
Clinton County
.65
Glenwood
.50
Kankakee County
.40
Harvard
.61
Kendall County
.75
Joliet
.50
Massac County
.95
Northbrook
1000
St Clair County
.65
Niles
1000
Tazewell_County
1v25
Oak Forest
.59
Whiteside County
.75
Ottawa
.60
Woodford County
.50
Palms Heights
.75
MW D
NorthWeSt cen, 1,16ral 01spofth SysteMi
MUNICIPAL BUILDING / 33 SOUTH ARLINGTON HEIGHTS ROAD ARLINGTON HEIGHTS, ILLINOIS 60005 / (312) 398-1130
EMERGENCY POLICE & FIRE DISPATCH SERVING - ARLINGTON HEIGHTS BUFFALO GROVE - ELK GROVE VILLAGE - MOUNT PROSPECT
Date: •November 1, 1989
To: John F. Dixon
Mount Prospect Village Manager
lb-ilrector
From: Doug Edmonds6
Re: Centel E 9-1-1 Capabilit3g
On October 20th, I spoke with Ms. Mary Fritz who is the 9,1-1
Coordinator for Centel Telephone Company.
She assured me that the Centel office which serves eastern Mount
Prospect is an electronic facility which is fully capable of
implementing an Enhanced 9-1-1 system. She also indicated that
Centel is eager to work with us.
Ms. Fritz said that in most cases the lead would be taken by the
primary carrier which in our case is Illinois Bell and they would
interface the Mount Prospect lines into the IBT system.
She also indicated that Centel is preparing new 9-1-1 tarif f s and
she expects them to closely parallel those recently filed by IBT.
Centel currently has a total of 3,182 access lines serving Mount
Prospect.
dI .6k 1- .11, h, 411111 4 -1 11111� 111, 11 111111, ...... ... ... ..... .....d....�1111111 111� 1111 1 .... 111111�,, 16 11111 JE . ........ 11111111, 1� 11 1111111111111, K 11 31111! 61111111, 6,11 1 .......... AA,,� L"Afiip�
t,, e
L;
Tr ],Systems,
BIS OCIIIINK31-FERRIS INDUSTRIES
Barrington District
November 2, 1988
Mr. John F. Dixon, Village Manager
Village of Mount Prospect
100 South Emerson
Mount Prospect, Illinois 60056
Dear Mr. Dixon:
I propose for the Village of Mount Prospects consideration the
extension for (2) years of the "RESIDENTIAL REFUSE COLLECTION
AND DISPOSAL SERVICE CONTRACT BY AND BETWEEN BROWNING -FERRIS
INDUSTRIES OF ILLINOIS, INCe. AND THE VILLAGE OF MOUNT
PROSPECT, ILLINOISdated the 31st day of July 1987,
contingent upon the following modifications.
(-. Base C2Epfensation
A. The Village agrees to pay Contractor for providing
the once a week curb pick-up service hereinabove
described for the sum of $8.85' per month for each
and every single family dwelling unit located in
one -family buildings.
Br The Village also agrees to pay Contractor for
providing once a week type pick-up service
hereinabove described for the sum of $4.34 per
month for each and every dwelling unit located in
a multi -f amily dwelling building (including
apartments, townhouses, two flats,, and
condominiums).
3. Compensation for Additional Services for Multi-FaTAly,
Dwe 11
Provide sufficient containers and pick-up twice
per week: In0
$4.55 per month, per family dwelling
unit.
21 Provide sufficient containers and pick-up three
times per week: $5._02 per month, per family
dwelling unit.
Page 1 of 3.
541 N. HOUGH a BARRINGTON, ILLINOIS 60010
I JJ
JO *A4A, "a"', Ilk
3. Provide sufficient containers and pick-up four
times per week: $5,25 per month, per family
dwelling unit.
4. Provide sufficient containers and pick-up five
times per week: $5.53 per month, per family
dwelling unit.
5. Provide sufficient containers and pick-up six
times per week: $5.74 per month, per family
dwelling unit.
(Note: "Sufficient containers" is defined as one
(1) cubic yard container for each four ( 4 )
apartment units per week for two (2) times a week
service. More frequent pick-up per week will be
adjusted proportionately.)
The following ammendment to be added to the contract.
Amendment A.
In the event the Village directs the Contractor to
utilize a landfill owned or controlled by the
Northwest Municipal Conference, the Contractor will
promptly comply with said direction subject to an
adjustment in Contractor's compensation to reflect any
cost changes thereby incurred.
IN WITNESS WHEREOF,, the Contractor and the Corporate
Authorities of the Village have caused this instrument
to be executed by their respective appropriate officers
thereunder, duly authorized, and their respective
corporate seals hereunto affixed, on this day of
FWAN"Mow
Assistant Secretary
ATTEST:
Village Clerk
BROWNING -FERRIS INDUSTRIES
OF ILLINOIS, INC.
Bv
President
B
Village President
04
CURRENT AND PROPOSED RATES
OF I
BROWNING -FERRIS INDUSTRIES
Average
Gross % Inc.
Current New % Inc. Per Year
Single family
Gross $8,00 $8.85 10,63 5.32
Net $7.60 $8.41 10-66 5.33
Multi family
Gross $3.92 $4.34 10.71 5,36
Net $ 3, -w "2 $4,12 10.75 5.38
Landfill Increase
1987
56.0%
Actual
Landfill Increase
1988
24.3%
Actual,
Landfill Increase
1989
12.5%
ro3ected
TOWN
Mount Prospect
Hoff man Estates
Palatine
Schaumburg
Buffalo Grove
Arlington Heights
Elk Grove Village
CURRENT REFUSE
COLLECTION RATES
FOR
SURROUNDING COMMUNITIES
In Schaumburg, each resident is free to contract with the refuse handler of his or
her choice,, Arc Disposal handles 94% of all single-family homes in the Village.
Frequency of pick-up per week.
***Not covered under contract.
CONTRACT METHOD
OF
COMPENSATION
PROVIDER
TERM
PAYMENT
S.F. (f)*-* MF.(f)
Browning-Ferris
8/89
Tax Bill
$
7.60
(1) $3.72 (1)
Browning-Ferris
4/89
Tax Bill
$
8,33
(1) N/C***
Browning-Ferris
4/89
Part of
$
7,65
(1) N/C
Water Bill
Arc Disposal
Direct
$
8,45
(1) $3.88 (1)
Buffalo Grove -
Wheeling Disposal
4/89
Direct
$10e50
(2) N/C
Laidlaw
N/A
Direct
$
9,66
(2) N/C
Garden City Disposal
11 /91
Direct
$
8,95
(1) N/C
In Schaumburg, each resident is free to contract with the refuse handler of his or
her choice,, Arc Disposal handles 94% of all single-family homes in the Village.
Frequency of pick-up per week.
***Not covered under contract.
4o*0 woi
wa,*A
W.
"laltM IL rcm A
1ZL I
November 2, 1988
Mr. John F. Dixon, Village Manager
Village of Mount Prospect
100 South Emerson
Mount Prospect, Illinois 60056
Dear Mr. Dixon:
Per our conversation Monday morning regarding the recycling contract and
the refuse collection contract. Both the Village and BFI have a mutual
benefit to extend the current refuse agreement for two years to justify the
expenditure for capital equipment to pursue recycling now. While at the
same time gathering valuable 'Information with respect to recycling and its
impact on Mt. Prospects waste stream presently finding its way to a
landfill.
The attached proposal to extend the current refuse collection and disposal
contract two years defers for the Village the uncertainty of refuse
collection and disposal costs until August 1990.
With respect to the recycling contract the rates proposed will be held
until August 1989 in conjunction with the two year extention of the refuse
contract at which time recycling rates will be subject to escalation in
accordance with the recycling proposal contract.
If I may be of further assistance to you regarding this matter or any other
aspect of our service please let me know.
Warmest regards,
oil
Thomas M. Kleczewskii
District Manager
541 N. HOUGH a BARRINGTON, ILLINOIS 60010