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HomeMy WebLinkAbout10/16/2018 Strategic Planning and Performance DashboardBoardDocs® Pro Agenda Item Details Meeting Category Subject Access Type Preferred Date Absolute Date Fiscal Impact Dollar Amount Budgeted Recommended Action Public Content Page I of 3 5.4 Motion to accept a proposal for Strategic Planning and Performance dashboard software for $24,500, which includes a one time implementation fee of $9,500. Action (Consent) Oct 16, 2018 Oct 16, 2018 Yes M Accept the proposal from Envisio for Strategic Planning and Performance dashboard softwarc for an amount not to exceed $24,500 Information The Village is looking for a system to manage the creation, tracking and reporting of the Village"s strategic plan and key performance measures. This includes the ability for departments to align and measure annual goals and objectives prioritized by the Village Board and Manager. Staff wants to be able to show both where we are and where we have been. Other key deliverables comprise of the capability to aggregate and calculate tabular data for performance measurk" dashboards and the ability to share progress and performance with a public facing online dashboard. There are a few companies that offer these services at various levels and prices. For the past two years, the Village has been working with BoardDocs for agenda management. Part of our $12,000 annual subscription with Boa rd Docs includes a Strategic Goals tracking module, which was available for an approximate $1,000 upgrade to annual software subscription fee. Unfortunately, this module does not meet the needs of Village staff with regard to Strategic Plan tracking - it is a basic software that is not easily updated, and does not offer timely reminders or reporting for Strategic Plan tracking. Also, BoardDocs does not offer performance tracking for service levels or financials, nor does BoardDocs offer interactive public facing dashboards for the Strategic Plan. The result is organizational progress that is made throughout the year is not easily monitored by the public or board. Village staff contacted Envisio, a cloud -based software company, who specializes in strategic plan and performanct dashboards. The Village Manager met with Envisio representatives at the ICMA conference in Baltimore last month and was impressed with how the software measures effectiveness with understandable visual dashboards. The Envisio proposal is attached. The cost for their solution is $15,000 annually with one-time implementation costs of $9,500. This solution includes the below modules: Strategic Plan Manager Align department action plans with the annual Strategic Plan and roll -up progress updates (1) within departments (2) to the Village Manager"s Office and (3) for the Village Board. Ability to track other department plans, measures and any other items staff would like to report on that are not part of the Strategic Plan. Performance Manager The Performance Manager imports, aggregates & visualizes data. Create measures/performance dashboards for departments, Village Board or residents. This can include data from a number of Village departments like Finance, Community Development, Police and Fire. https://www.boarddocs.com/il/vomp/Board.nsf/Private?open&login 11/9/2018 BoardDocs® Pro Page 2 of 3 Public Dashboard Displays the Strategic Plan to residents, complete with progress and accomplishments staff are reporting throughout the year. This dashboard could include key performance measures as well - it is up the staff and the Village Board how many different performance measures are released publicly. In addition to Board Docs, staff contacted Clear Point, who has comparable features to Envisio, including the public dashboards, performance manager and strategic plan tracking. The cost for their cloud -based software with ClearPoint is $25,000 annually, with similar implementation costs to Envisio. Staff has participated in three webinars/demos with Envisio, and feels that their Strategic Planning tracking is easier to navigate and more useful than our existing tracking system through BoardDocs. Envisio's performance measures help both staff and the public visualize large amounts of data taken in on a daily basis, breaking these items down to regular reports (monthly, quarterly, etc.) and easy to understand charts/graphs. Finally, the public facing dashboard means that anyone with an internet connection can see where the Village stands with regard to implementation of the Strategic Plan. This large, annual document will be broken into easily digestible pieces, and staff can chose how many Strategic Planning goals to track. Additional details on what Envisio has to offer is included in the attached proposal. Envisio has the features staff is seeking in performance metrics/dashboard software, with a very competitive price. The one-time implementation fee includes importing information from the Village's Strategic Plan as well as on-site training. In addition, should the Village continue with the software in future years, there is an option for multi-year discounts. Here is a link to a sample performance measurements dashboard from the City of Scottsdale, AZ: https://scottsdaleaz.app.envisio.com/corporate/performance manager/publish/92qD7C Here are examples of Strategic Planning dashboards via Envisio's website: https://www.envisio.com/envisio-strateciy-manacie Here are links to a few town's public facing dashboards, including Lawrence, KS, and Scottsdale, AZ: htti3s: //www. envisio. com/envisio- i3u bl ic-dash board If approved, Village staff and representatives from Envisio will make a presentation on the dashboards at a Village Boar *r Committee of the Whole meeting in the first quarter of 2019 once implemented. The presentation will include actu performance data from the Village (as opposed to sample data from other communities). I Alternatives 1. Accept the proposal from Envisio for Strategic Planning and Performance dashboard software for an amount not to exceed $24,500. 2. Action at discretion of Village Board. Staff Recommendation Accept the proposal from Envisio for Strategic Planning and Performance dashboard software for an amount not to exceed $24,500 ($9,500 one-time Implementation Fee + $15,000 1 -year Subscription Fee). Einvisio Proposal - Draft - Village of IAouint Rrospect.pdf (563 KB) Administrative Content Executive Content All items under Consent Agenda are considered routine by the Village Board and will be enacted by one motion. There will be no separate discussion of those items unless a Board member or member from the audience so requests, in which the item will be removed from the Consent Agenda and considered in its sequence on the agenda. Motion & Voting https://www.boarddocs.com/il/vomp/Board.nsf/Private?open&login 11/9/2018 BoardDocs® Pro Motion by Paul Hoefert, second by Colleen Saccotelli. Final Resolution: Motion Carries Yea: William Grossi, Eleni Hatzis, Paul Hoefert, Richard Rogers, Colleen Saccotelli, Michael Zadel Page 3 of 3 https://www.boarddocs.com/il/vomp/Board.nsf/Private?open&login 11/9/2018 BoardDocs® Pro Agenda Item Details Meeting Category Subject Access Type Preferred Date Absolute Date Fiscal Impact Dollar Amount Budgeted Recommended Action Public Content Page I of 3 5.4 Motion to accept a proposal for Strategic Planning and Performance dashboard software for $24,500, which includes a one time implementation fee of $9,500. Action (Consent) Oct 16, 2018 Oct 16, 2018 Yes M Accept the proposal from Envisio for Strategic Planning and Performance dashboard softwarc for an amount not to exceed $24,500 Information The Village is looking for a system to manage the creation, tracking and reporting of the Village"s strategic plan and key performance measures. This includes the ability for departments to align and measure annual goals and objectives prioritized by the Village Board and Manager. Staff wants to be able to show both where we are and where we have been. Other key deliverables comprise of the capability to aggregate and calculate tabular data for performance measurk" dashboards and the ability to share progress and performance with a public facing online dashboard. There are a few companies that offer these services at various levels and prices. For the past two years, the Village has been working with BoardDocs for agenda management. Part of our $12,000 annual subscription with Boa rd Docs includes a Strategic Goals tracking module, which was available for an approximate $1,000 upgrade to annual software subscription fee. Unfortunately, this module does not meet the needs of Village staff with regard to Strategic Plan tracking - it is a basic software that is not easily updated, and does not offer timely reminders or reporting for Strategic Plan tracking. Also, BoardDocs does not offer performance tracking for service levels or financials, nor does BoardDocs offer interactive public facing dashboards for the Strategic Plan. The result is organizational progress that is made throughout the year is not easily monitored by the public or board. Village staff contacted Envisio, a cloud -based software company, who specializes in strategic plan and performanct dashboards. The Village Manager met with Envisio representatives at the ICMA conference in Baltimore last month and was impressed with how the software measures effectiveness with understandable visual dashboards. The Envisio proposal is attached. The cost for their solution is $15,000 annually with one-time implementation costs of $9,500. This solution includes the below modules: Strategic Plan Manager Align department action plans with the annual Strategic Plan and roll -up progress updates (1) within departments (2) to the Village Manager"s Office and (3) for the Village Board. Ability to track other department plans, measures and any other items staff would like to report on that are not part of the Strategic Plan. Performance Manager The Performance Manager imports, aggregates & visualizes data. Create measures/performance dashboards for departments, Village Board or residents. This can include data from a number of Village departments like Finance, Community Development, Police and Fire. https://www.boarddocs.com/il/vomp/Board.nsf/Private?open&login 11/9/2018 BoardDocs® Pro Page 2 of 3 Public Dashboard Displays the Strategic Plan to residents, complete with progress and accomplishments staff are reporting throughout the year. This dashboard could include key performance measures as well - it is up the staff and the Village Board how many different performance measures are released publicly. In addition to Board Docs, staff contacted Clear Point, who has comparable features to Envisio, including the public dashboards, performance manager and strategic plan tracking. The cost for their cloud -based software with ClearPoint is $25,000 annually, with similar implementation costs to Envisio. Staff has participated in three webinars/demos with Envisio, and feels that their Strategic Planning tracking is easier to navigate and more useful than our existing tracking system through BoardDocs. Envisio's performance measures help both staff and the public visualize large amounts of data taken in on a daily basis, breaking these items down to regular reports (monthly, quarterly, etc.) and easy to understand charts/graphs. Finally, the public facing dashboard means that anyone with an internet connection can see where the Village stands with regard to implementation of the Strategic Plan. This large, annual document will be broken into easily digestible pieces, and staff can chose how many Strategic Planning goals to track. Additional details on what Envisio has to offer is included in the attached proposal. Envisio has the features staff is seeking in performance metrics/dashboard software, with a very competitive price. The one-time implementation fee includes importing information from the Village's Strategic Plan as well as on-site training. In addition, should the Village continue with the software in future years, there is an option for multi-year discounts. Here is a link to a sample performance measurements dashboard from the City of Scottsdale, AZ: https://scottsdaleaz.app.envisio.com/corporate/performance manager/publish/92qD7C Here are examples of Strategic Planning dashboards via Envisio's website: https://www.envisio.com/envisio-strateciy-manacie Here are links to a few town's public facing dashboards, including Lawrence, KS, and Scottsdale, AZ: htti3s: //www. envisio. com/envisio- i3u bl ic-dash board If approved, Village staff and representatives from Envisio will make a presentation on the dashboards at a Village Boar *r Committee of the Whole meeting in the first quarter of 2019 once implemented. The presentation will include actu performance data from the Village (as opposed to sample data from other communities). I Alternatives 1. Accept the proposal from Envisio for Strategic Planning and Performance dashboard software for an amount not to exceed $24,500. 2. Action at discretion of Village Board. Staff Recommendation Accept the proposal from Envisio for Strategic Planning and Performance dashboard software for an amount not to exceed $24,500 ($9,500 one-time Implementation Fee + $15,000 1 -year Subscription Fee). � .Draft - Village of IAou�nt Rrospect.pdf (563 KB) E�nvisio Proposal Administrative Content Executive Content All items under Consent Agenda are considered routine by the Village Board and will be enacted by one motion. There will be no separate discussion of those items unless a Board member or member from the audience so requests, in which the item will be removed from the Consent Agenda and considered in its sequence on the agenda. Motion & Voting https://www.boarddocs.com/il/vomp/Board.nsf/Private?open&login 11/9/2018 BoardDocs® Pro Motion by Paul Hoefert, second by Colleen Saccotelli. Final Resolution: Motion Carries Yea: William Grossi, Eleni Hatzis, Paul Hoefert, Richard Rogers, Colleen Saccotelli, Michael Zadel Page 3 of 3 https://www.boarddocs.com/il/vomp/Board.nsf/Private?open&login 11/9/2018