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4.1 201 Strategic Planning Overview
6/11/2019 Agenda Item Details Meeting Category Subject Access Type Public Content BoardDocs® Pro Jun 11, 2019 - COMMITTEE OF THE WHOLE AGENDA - 7:00 P.M. 4. DISCUSSION ITEMS 4.1 2019 Strategic Planning Overview Public Discussion Information Each year, the Village Board and Staff hold meetings and workshops to determine projects to focus on for the next year, five years and 15 years. For 2019's Strategic Plan, a series of projects and initiatives projects were presented to the Village Board in workshops held on February 11 and 12, 2019. The Village Board, with guidance from Dr. Lyle Sumak, the Village's Strategic Planning Consultant, categorized projects ("Actions") for 2019. The Actions with the most support result making the "Top" and "High" priorities list. There are also Top and High Priorities identified by the Village Manager. The majority of Actions recommended by staff remain in the Strategic Plan, even if they are not categorized as a Top or High Priority. After the February workshops, a complete strategic plan document is finalized for publication. The plan has several components and includes the following, which are attached for reference: Strategic Plan 2019-2024-2034: This document provides an overview of the Village's model used in strategic planning, describes the Vision for Mount Prospect to the year 2034, and provides details on the Village's mission and core values. It also describes the Village's six overarching Goals: Development, Business, Infrastructure, Cultural Climate, Commercial Business District, and Governance. Each of the Actions included in the Strategic Plan fall under one of these six Goals. Action Plan/Action Agenda: This portion of the plan contains the Top and High Priorities and all Actions as categorized by a specific Goal. This section also includes target accomplishment dates and responsible department(s). This section helps keep staff on track, so to speak, as the year continues. Leaders Guide: A detailed and forward -thinking view of what the Board envisions for Mount Prospect to 2024, this section also includes a discussion on projects, issues and challenges as seen from a specific department level. These Challenges, Opportunities and Actions are then classified under the 6 major Goals that were outlined above. Performance Review: This section of the plan summarizes accomplishments of each department for the 2017-2018 (previous) Strategic Planning Year. A condensed version of the Strategic Plan is also created specifically to distribute to all Village Employees. This "Executive Summary" is also attached. Top and High Priorities, Policy Agenda The following are the Action Items are highest priority, based upon a discussion and vote at the February 2019 workshop. They are included in the attached "Guide in Brief" for easy reference. Top Priorities: • South Mount Prospect Plan/Annexations • Chicago Executive Airport: City Position and Advocacy • Maple Street Lofts • Central and Main Development • Levee 37/Pump Improvement/Flood Control https://go.boarddocs.com/il/vomp/Board.nsf/Private?open&login# 1/2 6/11/2019 • Metra/Union Pacific: City Position and Advocacy High Priorities: • Downtown Pedestrian Crossing • Randhurst Vacancy Strategy • Block 56 Development • Senior Housing/Aging in Place • United Airlines Property Redevelopment • 105 Main Redevelopment Top and High Priorities, Management Agenda • Community Sustainability Strategy: Development • Downtown Rail Crossings: Research Options • Parking Marketing to Commuters • Elevator and Parking Garage • Video Gaming: 1 Year Evaluation Report • Mount Prospect Pointe Development • IDOT Strategy: Village Position and Advocacy High Priorities: BoardDocs® Pro • Single Family Homes Reinvestment/Development Code Update • Cyber Security Report • CIP: Projects and funding • Pension: Funding Policy • Backyard Drainage Improvements Policy • Alternative Revenues Report • Algonquin Road Improvements Tracking the progress of Action items, including the Top and High Priorities that are listed above, is essential to the success of the Village. The Village is in the process of launching a strategic planning software system that allows for the tracking and reporting of Action items in the Strategic Plan. This allows us to understand the progression of an Action item throughout the year, and will assist in the reporting that is included in the Performance Review sections of future Strategic Plans. Additional information on Envisio and how it will help the Village implement the Strategic Plan will be presented at the June 11 Committee of the Whole. VILLAGE BOARD ACTION: No Board action is required at this time. Action Plan 2019.pdf (1,216 KB) Performance review2018.pdf (1,371 KB) Strategic Plan 2019-2024-2034.pdf (1,220 KB) Guide in Brief Legal Size 4-8-19 FE.pdf (902 KB) Leaders Guide 2019.pdf (1,896 KB) Executive Summary 2019-2024-2034 pdf.pdf (1,560 KB) Administrative Content Executive Content https://go.boarddocs.com/il/vomp/Board.nsf/Private?open&login# 2/2 ETA Mayor and Village Board Mount Prospect, Illinois January 2019 Lyle Sumek Associates, Inc. 9 Flagship Court Palin Coast, FL 32137-3373 Phone: (386) 246-6250 Fax: (386) 246-6252 E-mail: sumekassocggmail.com Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL Mount Prospect Vision 2034 Mount Prospect Vision 2034 represents the BEST OF SUBURBAN COMMUNITIES — THRIVING, PROUD, DIVERSE and CONNECTED — having a RICH HERITAGE, STRONG VALUES, TIMELESS YET CONTEMPORARY ATMOSPHERE. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 1 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL Policy Agenda 2019 Village of Mount Prospect Targets for Action TOP PRIORITY South Mount Prospect Plan/Annexations Chicago Executive Airport: City Position and Advocacy Maple Street Lofts Central and Main Development Levee 37/Pump Improvement/Flood Control Metra/Union Pacific: City Position and Advocacy HIGH PRIORITY Downtown Pedestrian Crossings Randhurst Vacancy Strategy Block 56 Development Senior Housing/Aging in Place United Airlines Property Development 105 Main Redevelopment Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 2 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL Management Agenda 2019 Village of Mount Prospect Targets for Action TOP PRIORITY Community Sustainability Strategy: Development Downtown Rail Crossings: Research Report Parking Marketing to Commuters Elevator and Parking Garage Video Gaming: 1 Year Evaluation Report Mount Prospect Pointe Development IDOT Strategy: Village Position and Advocacy HIGH PRIORITY Single Family Homes Reinvestment/Development Code Update Cyber Security Report CIP: Projects and Funding Pension: Funding Policy Backyard Drainage Improvements Policy Alternative Revenues Report Algonquin Road Improvements Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 3 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL Action Outlines 2019 Village of Mount Prospect Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL GOAL I DEVELOPMENT; BALANCING PRESERVATION, REVITALIZATION, GROWTH ACTION: SOUTH MOUNT PROSPECT PRIORITY PLAN/ANNEXATIONS Policy — Top Key Issues Activities/Milestones Time • Rural Fire District 1. Conduct neighborhood meeting 6/19 • Mobile Park: 2. COW: Draft Plan Review 7/19 Recommendations 3. Planning and Zoning: Review 8/19 • Annexation 4. Decision: Plan Adoption 9/19 • Special Service Area 5. Decision: Annexation/Special Service Area 10/19 • Fire/EMS Agreement 6. Draft Agreement — Fire/EMS 2020 Responsibility: Community Development Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 5 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL ACTION: SENIOR HOUSING/AGING IN PLACE PRIORITY Policy — High Key Issues Activities/Milestones Time • Senior Housing A. St. Johns/151 Senior Housing Project (88 • City Role units) • Senior Family Home 1. Issue building permit 5/19 Rehab 2. Construction 6/19-8/20 • Senior Needs Gap B. Perlmark Senior Housing Project at 401 E. • Partners Kensington (75 unit complex) • Funding 1. Planning and Zoning Review 3/19 2. Decision: Adoption 7/19 3. Submit permit 8/19 4. Issue permit 10/19 — 10/20 5. Construction C. Single Family Home Rehabilitation 1. Prepare report: research, "best 8/19 practices" options and recommendations 2. COW: Discussion and Direction 9/19 3. Prepare budget amendment 1/20 D. Senior Assessment Report 1. Conduct Focus Group with Seniors — 7/19 with Stakeholders 2. Prepare report: assessment and analysis 9/19 3. COW: Discussion and Direction 9/19 Responsibility: Building and Inspection Services/Human Services ACTION: 105 MAIN REDEVELOPMENT PRIORITY Policy — High Key Issues Activities/Milestones Time • Development Project 1. Continue working with property owner Ongoing • Site Cleanup 2. Determine redevelopment options 7/19 3. Board Report 8/19 4. Receive development proposal/site cleanup 12/19 Responsibility: Community Development Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 6 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL ACTION: COMMUNITY SUSTAINABILITY STRATEGY: PRIORITY DEVELOPMENT Mgmt—Top Key Issues Activities/Milestones Time • City Role 1. Inventory Existing Village programs, 5/19 • Definition: services, projects "Sustainability" 2. Prepare report and game plan 6/19 • Current Village 3. Board Report 6/19 Activities 4. Launch "Sustainability" Webpage 7/19 • "Best Practices" 5. Create Village Team for Sustainability 7/19 • Potential Actions 6. COW: Framework for the Future 8/19 • Climate Change Responsibility: Assistant Village Manager ACTION: SINGLE FAMILY HOMES REINVESTMENT/DEVELOPMENT CODE UPDATE Key Issues Activities/Milestones • Code Modifications I. Market Code Changes to Developers Architects and Builders 2. Board Report: Midyear Report (teardowns, permits, etc.) 3. Review Development Code 4. Planning and Zoning: Review 5. Decision: Development Code Amendments Responsibility: Building and Inspection Services PRIORITY Mgmt — High Time 3/19 FINE$ 10/19 10/19 11/19 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 7 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL ACTION: RIVER TRAILS PARK DISTRICT: IGA PRIORITY FOR FLOOD CONTROL Mgmt Key Issues Activities/Milestones Time • Interlocal Agreement 1. COW: IGA Discussion/Direction 3/19 • Flood Control 2. Decision: IGA Approval 4/19 • Project • Use of Parkland Responsibility: Public Works ► Management in Progress 2019 1. Annual CDBG Report 2. Annual Single Family Rehabilitation TIME 12/19 12/19 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 8 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL GOAL 2 BUSINESS: STRONG LOCAL ECONOMY, SUPPORT FOR INNOVATION, ENTREPRENEURIALISM AND SMALL BUSINESS ACTION: RANDHURST VACANCY STRATEGY Key Issues Activities/Milestones PRIORITY Policy — High Time A. Vacant "Big Box" — Carsons Retail Recruitment 1. Participate with DLC ICSC Meeting Ongoing Receive proposal 2. Work with DLC Group on Main Street Ongoing Vacancies 3. Participate with DLC ICSC Meeting 5/19 4. Install Street Lights 12/19 5. Receive proposal TBD B. Outparcel Development (2) Responsibility: Community Development ACTION: UNITED AIRLINES PROPERTY REDEVELOPMENT Key Issues Activities/Milestones • Lack of Priority 1. Meet with United Airlines representative Responsibility: Village Manager PRIORITY Policy — High Time 3/19 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 9 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL ACTION: VACANT COMMERCIAL: INVENTORY, PRIORITY ASSESSMENT REPORT Policy Key Issues Activities/Milestones Time 1. Board Report: Current Vacancies and 6/19 Activities Responsibility: Community Development ACTION: VIDEO GAMING: 1 YEAR EVALUATION PRIORITY REPORT Mgmt — Top Key Issues Activities/Milestones Time 1. COW: Report 1/20 Responsibility: Village Administration ► Management in Progress 2019 1. Hobby Lobby Vacancy: Replacement Business: ICSC Kimco 2. Business Outreach/Visitation Program Reports 3. Workforce Readiness Program (with School District 214) TIME 5/19 7/19 Ongoing Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 10 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL GOAL 3 INFRASTRUCTURE: WELL-DESIGNED, WELL- MAINTAINED PUBLIC SPACES AND FACILITIES ACTION: LEVEE 37/PUMP IMPROVEMENT/FLOOD PRIORITY CONTROL Policy — Top Key Issues Activities/Milestones Time A. Interlocal Agreements 1. COW: IGA with 3/19 a. River Trails Park District b. MWRD 2. Decision: IGA 4/19 a. River Trails Park District b. MWRD 3. Complete design: Stormwater Detention 8/19 4. Issue RFP 9/19 5. Evaluate bids 10/19 6. Decision: Award Contract for 10/19 Construction 7. Construction 11/19-2020 B. Burning Bush Trails Park Stormwater Detention C. Pump Improvements 1. Corps of Engineers complete design 10/19 2. Corps of Engineers issue RFP for 12/19 Construction 3. Construction 4/20-8/20 D. Aspen Trail 1. Complete Design 2020 Responsibility: Public Works Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 11 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL ACTION: DOWNTOWN PEDESTRIAN CROSSING PRIORITY Policy — High Key Issues Activities/Milestones Time A. Emerson/Central 1. Secure IDOT Permit 5/19 2. Issue RFP 6/19 3. Decision: Award Contract for 7/19 Construction Complete 4. Construction 11/19 B. Main/Busse 1. Lobby State/IDOT Ongoing C. Pine/Central 1. Select Contractor 2. Decision; Award Contract for Design 4/19 3. Complete Design 8/19 4. Secured IDOT Funding 9/19 5. Construction 2020 D. Signal Modification: NW/ Emerson, NW/Main, Prospect Ave./Main 1. Decision Award: Contract for Design 3/19 2. Complete Design 6/19 3. Decision: Award Contract for 9/19 Construction 4. Construction 12/19 Responsibility: Public Works ACTION: RAND/CENTRAL TRAFFIC STUDY: PRIORITY ENGINEERING DESIGN PHASE 2 Policy Key Issues Activities/Milestones Time 1. Complete Phase 1 — Design 6/19 2. Apply for Federal Funding — STP 3/19 ($4 —5 million) 3. Announce Award Notice 9/19 Responsibility: Public Works Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 12 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL ACTION: IDOT STRATEGY: VILLAGE POSITION AND PRIORITY ADVOCACY Mgmt-TOP Key Issues Activities/Milestones Time 1. Prepare "White Paper" — List of Projects 5/19 2. Board Report: Legislative and Lobbying 6/19 Strategy Responsibility: Village Manager ACTION: CIP: PROJECTS AND FUNDING Key Issues • Relationship • New Relationships • Modify Capital Activities/Milestones 1, Complete Long Range Funding, Best Practice, Backlog 2. Finance Commission Review 3. Decision: Direction 4. Implementation Responsibility: Finance ACTION: BACKYARD DRAINAGE IMPROVEMENTS POLICY Key Issues • Village Design • Village Funding • Enforcement • Neighbor — Neighbor Inconsistency Activities/Milestones L Prepare report 2. COW: Review and Direction Responsibility: Public Works PRIORITY Mgmt — High Time 4/19 4/19 6/19 1/20 PRIORITY Mgmt — High Time 5/19 6/19 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 13 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL ACTION: ALGONQUIN ROAD IMPROVEMENTS PRIORITY Mgm t —High Key Issues Activities/Milestones Time • Sidewalks 1. Issue RFP for Design 4/19 • Lighting 2. Decision: Award Contract for Design 5/19 • Drainage 3. Complete design 8/19 4. Issue RFP for Construction 9/19 5. Decision: Award Contract for Construction 10/19 6. Complete Construction 11/19 Responsibility: Public Works ACTION: COMPLETE STREETS: POLICY DEVELOPMENT Key Issues Activities/Milestones 1. Complete draft policy 2. Decision: Complete Streets Policy PRIORITY Mgmt Time 10/19 12/19 Responsibility: Public Works/Community Development ACTION: PRIVATE FIBER BETWEEN VILLAGE BUILDINGS Key Issues Activities/Milestones 1. Board Report 2. Decision: Funding Responsibility: Public Works PRIORITY Mgmt Time 6/19 7/19 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 14 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL ► Management in Progress 2019 1. SCADA System PC Upgrades 2. Large Truck Vehicle Lift 3. Annual Sewer Televising/Condition Assessment 4. Annual Sanitary Sewer Flow Monitoring 5. Bridge Inspections ► Major Projects 2019 TIME 6/19 6/19 10/19 10/19 10/19 I TIME I 1. Busse Road Improvements: Phase 1 Engineering 6/19 2. Golf Road Streetscape: Design/Engineering 6/19 3. Neighborhood Street Lights: Randview Highlands — Phase 1 6/19 4. Village Hall Parking Deck Lighting: Upgrade 6/19 5. Melas/Meadows Bridge Phase 1: Design 6/19 6. Combined and Separate Sanitary Sewer Main: 30,000 Linear Feet 8/19 Lining 7. Booster Station 4 Motor Control Panel: Replacement 9/19 8. Street Light LED Conversion (Retrofit) 10/19 9. Tree Planting Program 10/19 10. New Sidewalk: Construction a. Golf Road 10/19 b. Rand Road 10/19 11. Salt Brine Maker 10/19 12. George Street Bridge Improvements 10/19 13. Prospect Meadows Storm Sewers Improvement: Construction 10/19 14. Neighborhood Drainage Improvements 10/19 15. Water Reservoir Rehabilitation Tank 5E 10/19 16. Fairview Lift Station: Rehabilitation 10/19 17. Rand Road/Kensington Road/Route 83 Intersection Street Lighting: 12/19 Design and Construction 18. Water Main Replacement: 9,000 Linear Feet 12/19 19. Public Safety Building: Construction 4/20 20. Route 83/Kensington/Rand Intersection: Phase 1 4/20 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 15 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL GOAL 4 CULTURAL CLIMATE: HONORING HISTORY, HERITAGE AND DIVERSITY ACTION: COMMUNITY OUTREACH ACTION PLAN Key Issues • Mission Activities/Milestones 1. Receive Action Plan for Community Engagement 2. Board Report: Action Responsibility: Village Manager's Office PRIORITY Policy Time 4/19 5/19 ► Management in Progress 2019 1. National Night Out TIME 8/19 2. Celebration of Cultures (2nd year) 9/19 3. Outreach to School Social Work Ongoing 4. Love and Logic Parenting Classes: Curriculum Update Ongoing 5. Shelter Plan Ongoing 6. Diversity Engagement Outreach Strategy: Recommendations [ ] Implementation (including Cultural Competency) 7. Human Services eNewsletter: Creation 8. Social Service Program for Senior: Grant Funding and Voucher for Transportation 9. Kickin with Cops Summer Soccer Program 10. Shopping with Cops 11. Five -0 — 5K Run 12. Citizen's Police Academy 13. Culver's Butter Burgers & Badges Event Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 16 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL GOAL 5 COMMERCIAL BUSINESS DISTRICT: VIBRANT DOWNTOWN AND COMMERCIAL AREAS ACTION: MAPLE STREET LOFTS Key Issues • Land Sale • Temporary Permit Activities/Milestones 1. Decision 2. Submit permits 3. Decision Complete IGA with Park District — Temporary Parking 4. Closing Land Sale 5. Construction Responsibility: Community Development PRIORITY Policy — Top Time 4/19 7/19 5/19 8/19 9/19-12/21 ACTION: CENTRAL AND MAIN DEVELOPMENT PRIORITY Policy — Top Key Issues Activities/Milestones Time • Zoning 1. Decision: Zoning/Development Agreement 3/19 • Land Sale 2. Closing Land 8/19 3. Construction 9/19-12/20 Responsibility: Community Development Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 17 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL ACTION: METRA/UNION PACIFIC: CITY POSITION PRIORITY AND ADVOCACY Policy — Top Key Issues Activities/Milestones Time 1. Discuss clearing inbound trains at Highway 9/19 83 with UP/Metric 2. Finalize report on station relocation and 12/19 platform 12/19 3. Board Report Responsibility: Village Manager/Public Works ACTION: BLOCK 56 DEVELOPMENT PRIORITY Policy — High Key Issues Activities/Milestones Time 1. Review development proposal 7/19 Responsibility: Community Development ACTION: DOWNTOWN RAIL CROSSINGS: RESEARCH PRIORITY REPORT Mgmt — Top Key Issues Activities/Milestones Time 1. Prepare report on crossing options 9/19 2. Board Report 10/19 Responsibility: Public Works Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 18 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL ACTION: PARKING MARKETING TO COMMUTERS PRIORITY Mgmt — Top Key Issues Activities/Milestones Time 1. Continue marketing programs: parking at Ongoing Emerson Street 2. Board Report: Utilization Ongoing Responsibility: Public Works ACTION: ELEVATOR AND PARKING GARAGE PRIORITY Mgmt — Top Key Issues Activities/Milestones Time 1. Issue RFP 3/19 2. Evaluate proposals 3/19 3. Decision: Award Contract for Design 4/19 4. Complete Design 6/19 5. Issue RFP for Construction 8/19 6. Decision: Award Contract 9/19 7. Complete Construction 1/20 Responsibility: Public Works ACTION: MOUNT PROSPECT POINTE DEVELOPMENT PRIORITY Mgmt — Top Key Issues Activities/Milestones Time A. Development 7/19-12/19 1. Complete construction — Three Building B. Traffic Signal (IDOT) 1. Approval by IDOT 7/19 2. Installation 7/20 Responsibility: Community Development Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 19 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL ACTION: BUSSE POCKET PARK PRIORITY Mgmt Key Issues Activities/Milestones Time 1. Complete bid documents 5/19 2. Decision: Award Construction Contract 6/19 3. Construction 7/19-11/19 Responsibility: Community Development ACTION: PARK TERRACE DEVELOPMENT Key Issues Activities/Milestones 1, Complete Construction — 1st Building 2nd Building Responsibility: Community Development PRIORITY Mgmt Time 8/19 12/19 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 20 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL GOAL 6 GOVERNANCE: FINANCIALLY SOUNDLY, PROVIDING EXCEPTIONAL SERVICE ACTION: CHICAGO EXECUTIVE AIRPORT CITY PRIORITY POSITION AND ADVOCACY Policy - Top Key Issues Activities/Milestones Time • City Position 1. COW: Discussion 3/19 2. Decision: Direction 4/19 Responsibility: Village Manager ACTION: COMMUNITY BRANDING Key Issues Activities/Milestones 1. Finalize Branding Strategy 2. COW: Review/Direction Responsibility: Village Manager PRIORITY Policy Time 6/19 7/19 ACTION: CYBER SECURITY REPORT PRIORITY Mgmt —High Key Issues Activities/Milestones Time 1. Board Report 8/19 Responsibility: Village Manager Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 21 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL ACTION: PENSION: FUNDING POLICY PRIORITY Mgm t —High Key Issues Activities/Milestones Time 1. Prepare policy 3/19 2. Finance Commission: Review 3/19 3. Decision: Policy 4/19 Responsibility: Finance ACTION: ALTERNATIVE REVENUES REPORT PRIORITY Mgmt —High Key Issues Activities/Milestones Time 1. Meet with Finance Commission 3/19 2. Prepare recommendations 3/19 3. Decision: Direction 4/19 Responsibility: Finance ACTION: OPEB: DIRECTION PRIORITY Mgmt Key Issues Activities/Milestones Time 1. Prepare report 6/19 2. Board Report 6/19 Responsibility: Finance Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 22 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL ACTION: ILLINOIS FIRE CHIEF'S REPORT PRIORITY Mgmt Key Issues Activities/Milestones Time 1. Receive report 6/19 2. Board Report 6/19 Responsibility: Fire ► Management in Progress 2019 1 TIME 1. Annual Strategic Plan: Update 3/19 2. Gang Unit (SOU): Reinstate 4/19 3. Village Wide P -Card Program: Implementation 4/19 4. Household Hazardous Waste Collection Program: Expansion 4/19 5. Informa Cast Solution — Phase 2: Expansion 6/19 6. Shelter Plan: Sites, Training Volunteers 6/19 7. Onboarding: Online and Use of DocuSign 6/19 8. Wellness Initiative (Bio Metrics Testing, Team Building, Picnics, etc.) 6/19 9. Disaster Exercise: Completion/Report 6/19 10. Historic Record Keeping (Citizenserve and Laserfiche): Completion 6/19 11. Hoarding, Nuisance and Deteriorated Structures: Training 6/19 12. Audit Pamphlet 7/19 13. Cartegraph Update to Cloud Based Server 7/19 14. Envisio Performance Metrics and Dashboard 7/19 15. CRM/Village Mobile App Replacement 7/19 16. Electronic Personnel Action Form (PAF) 8/19 17. Cash Management Software Report 8/19 18. Social Media: Instagram 10/19 19. New World Servers/Software: Upgrade 11/19 20. eBilling/Online Payment: Development 11/19 21. Public Works Accreditation Approval 11/19 22. Fire Strategic Plan 12/19 23. Vendor Invoices and Payments: Electronic 12/19 24. Video Series for You Tube: FAQ 12/19 25. Personnel Files to Digital Storage 12/19 26. Online Permitting through Citizenserve: Implementation 12/19 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 23 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL ► Management in Progress 2019 (Continued) 27. Leadership Academy 2019 28. Social Media Groups: Analytics Development 29. File Vault Digitalization 30. NIMS Training and Certification 31. Text Method for Communications: Emergency and Non -Emergency 32. Police Software: Upgrades 33. Fire Accreditation: Step 2 - Application 34. Budget -In -Brief Document: Revision 35. Utility Bill Print: RFP 36. General Ledger Accounts: Expanded Quarterly Review 37. Automating Accounting Processes 38. Electronic Payments Expansion: Electronic Vendor Invoices 39. Online Payment Options: Expansion 40. Third Party Service Providers: Review 41. Community Risk Reduction: Community Education Program 42. School Crisis Plan and Training 43. Cancer Awareness: Policy and Program 44. Fire Employee Go Kit Program 45. Active Shooter Training 46. Cook County Pharmaceutical Distribution Plan: Completion Long Term Recovery Plan 47. • Shelter • Continuity of Operations 48. Paperless New Hire Kits 49. Non -Union Employees Merit Based Increase Program: Enhancement 50. Personnel Actions Module (New World) Implementation 51. Wellness Program (75% Participation Goal) 52. CCC Network Equipment: Replacement 53. Public Works Network Equipment: Replacement 54. Wireless Access Points - All Village Facilities: Replacement 55. Fiber Installation: Village Hall to Police/Fire 56. Village Hall: Network Equipment Replacement 57. Windows 2008 Servers: Replacement 58. Police Field Training for New Hires: Completion 59. Citation and Crash Software (Quicket): Deployment 60. Fitness Equipment for New Police Headquarters: Purchase 61. School Safety with School District 214 (Armed Retired Police) 62. Police Recruit Test I TIME I Ongoing Ongoing Ongoing Ongoing Ongoing Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 24 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL ► Management in Progress 2019 (Continued) 63. Relias Replacement: Direction 64. Overnight Parking Software: Purchase 65. Police Smart Scheduling Software 66. Crime Free Housing Civilian: Hire 67. Police Property Custodian Officer: Hire 68. Specialized Police Vehicles: Purchase 69. Northwest Central CAD/RMS Replacement 70. Labor Negotiations and Contract: Patrol Sergeants 71. Mount Prospect Website: Refresh ► Major Projects 2019 1. Village Hall Lobby Message Board: Upgrade 2. Community Room AV Equipment: Upgrade 3. Public Works HVAC Improvements 4. Electronic Message Board at Village Hall: Installation TIME Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 25 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL Policy Calendar 2019 Village of Mount Prospect Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 26 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL MONTH MARCH 2019 1. Decision: Perlmark Senior Housing Project 2. COW: River Trails Park District IGA for Flood Control 3. COW: Levee 37 IGA's with River Trails Park District and MWRD 4. Decision: Award Contract for Signal Modifications Design 5. Decision: Central and Main Development Agreement and Zoning 6. COW: Chicago Executive Airport Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 27 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL MONTH APRIL 2019 1. Decision: River Trails Park District IGA for Flood Control 2. Decision: Levee IGA's with River Trails Park District and MWRD 3. Decision: Award Contract for Pine/Central Crossing Design 4. Decision: Maple Street Lofts 5. Decision: Award Contract for Garage Elevator Design 6. Decision: Chicago Executive Airport 7. Decision: Pension Funding Policy 8. Decision: Alternative Revenue Report/Direction Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 28 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL MONTH MAY 2019 1. Decision: Award Contract for Algonquin Road Improvements Design 2. Board Report: Community Outreach Action Plan 3. Decision: Maple Street Lofts — IGA with Park District Temporary Parking Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 29 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL MONTH JUNE 2019 1. Board Report: Current Village Sustainability Efforts 2. Board Report: Vacant Commercial Inventory 3. Board Report: IDOT Legislative and Lobby Strategy 4. Decision: CIP Projects and Funding 5. COW: Backyard Drainage Improvement Policy 6. Board Report: Private Fiber Between Village Buildings 7. Decision: Award Contract for Busse Pocket Park Construction 8. Board Report: OPEB Direction 9. Board Report: Illinois Fire Chief's Report Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 30 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL MONTH JULY 2019 1. COW: South Mount Prospect Plan 2. Decision: Award Contract for Construction Emerson/Central Crossing 3. Decision: Funding for Private Fiber between Village Buildings 4. COW: Community Branding Direction Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 31 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL MONTH AUGUST 2019 1. Board Report: 105 Main Redevelopment 2. COW: Community Sustainability — Framework for the Future 3. Board Report: Development Code — Midyear Report 4. Board Report: Cyber Security Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 32 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL MONTH SEPTEMBER 2019 1. Decision: South Mount Prospect Plan Adoption 2. COW: Single Family Home Rehabilitation 3. COW: Senior Report — Assessment and Gap Analysis 4. Decision: Award Contract for Garage Elevator Design Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 33 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL MONTH OCTOBER 2019 1. Decision: South Annexation and Special Service Area 2. Decision: Levee 37 Award Contract for Stormwater Detention Project Construction 3. Decision: Award Contract for Algonquin Road Improvements Construction 4. Board Report: Downtown Rail Crossing Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 34 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL MONTH NOVEMBER 2019 1. Decision: Development Code Amendments — Single Family Homes Reinvestment Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 35 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL MONTH DECEMBER 2019 1. Decision: Complete Streets Policy 2. Board Report: Metra/Union Pacific Station Relocation and Platform Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 36 Action Agenda 2019/Mayor and Village Board/Mount Prospect, IL MONTH January 2020 1. COW: Video Gaming 1 Year Evaluation Report Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 37 rk"i 'I, " , U"' Mayor and Village Board Mount Prospect, Illinois January 2019 Lyle Sumek Associates, Inc. Phone: (386) 246-6250 9 Flagship Court Fax: (386) 246-6252 Palm Coast, FL 32137-3373 E-mail: sumekassoc@gmail.com Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Mount Prospect Vision 2032 Mount Prospect Vision 2032 represents the BEST OF SUBURBAN COMMUNITIES — THRIVING, PROUD, DIVERSE and CONNECTED — having a RICH HERITAGE, STRONG VALUES, TIMELESS YET CONTEMPORARY ATMOSPHERE. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 1 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Mount Prospect Village Government: Our Mission The Mission of Mount Prospect Village Government is to ADVANCE OUR COMMUNITY'S COLLECTIVE QUALITY OF LIFE AND POTENTIAL through ADAPTIVE LEADERSHIP and LEADING — EDGE SERVICE DELIVERY. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 2 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Mount Prospect Village Government: Core Values MOUNT PROSPECT VILLAGE GOVERNMENT: CORE VALUES RESPECT LISTEN ETHICAL POSITIVE AND OPTIMISTIC COMMITMENT TO SERVICE SOUND ANALYSIS AND DECISION MAKING CONSENSUS Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 3 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Village of Mount Prospect Goals 2022 Development Business Infrastructure Cultural Climate Commercial Business District Governance Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Policy Agenda 2017 — 2018 Village of Mount Prospect Targets for Action TOP PRIORITY V — United Airlines Redevelopment Parenti and Raffaelli LTD Development Busse Triangle Property Development * --,, Public Safety Building * Comprehensive Downtown Parking Strategy * Mitchell Buick Redevelopment ,/ --,. Central and Main Development Plan HIGH PRIORITY ,/ -.Business Attraction Strategy V Traffic Control on Major Corridors * Lawsuits Problem Analysis V --)- Downtown Pedestrian: Busse/Main Crossing * Village Communications Plan * Wine/Distillery/Micro Brewery Recruitment Strategy *= Completed/Achieved Milestone ,/ = Significant Progress --b, = Carryover Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 5 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Management Agenda 2017 — 2018 Village of Mount Prospect Targets for Action TOP PRIORITY — Annexation: Forest River * Police Recruitment and Hiring Report * Police Review and Action Plan * Downtown Intersection Study * Classification and Compensation Policy and Study HIGH PRIORITY * --,. Levee 37/Northeast Neighborhood Plan * Dunkin Donut Center Commercial Building V --,, Elk Grove Rural Fire Protection District Agreement * Sidewalk Policy and Program Village Brand Strategy * Community Engagement Report/Outreach * Website Refinement *= Completed/Achieved Milestone N/ = Significant Progress = Carryover Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 6 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Management in Progress 2017 — 2018 Village of Mount Prospect *� 1. Annual CDBG Evaluation Report 2. Annual Single Family Rehabilitation Program (3) *� 3. Encourage New Single Family Construction (9 units) * 4. MPEI: Webpage Rebrand, Pod Casting 5. Allergy Training for Restaurants 6. Business Outreach/Visitation Program Reports (Bi Monthly) 7. Hobby Lobby Vacancy: Replacement Business *� 8. Annual Sewer Televising/Condition Assessment *� 9. Annual Sanitary Sewer Flow Monitoring 10. SCADA System PC Upgrades 11. KBC Detention Pond Improvements: Construction 12. Landscape Master Plan: Report 13. Wind Storm Response Plan 14. Busse Road Improvement Project (Cook County — Phase 1 Engineering, Jurisdiction Transfer to IDOT) *� 15. Bridge Inspections 16. Solar Traffic Speed Monitor 17. Advisory Boards/Commissions Dinner/Picnic * 18. Mental Health Report 19. Village Centennial Celebration 20. Sister City — French Delegation Visit *� 21. Outreach to School Social Workers 22. Psychological First Aid Training Crisis Response Team 23. Centennial Committee Recognition Event 24. Mental Health: Spanish Speaking 25. Senior Newsletter: Monthly 26. Love and Logic Parenting Classes �l 27. Chase Building Redevelopment: Marketing and Conceptual Redevelopment Plan *= Completed/Achieved Milestone N1 = Significant Progress — = Carryover Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 7 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois *= Completed/Achieved Milestone V = Significant Progress --)-, = Carryover Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 8 28. Public Safety Network Core Infrastructure: Replacement 29. Human Services Client Software: Upgrade 30. Fire Active Shooter Response 31. DEA Task Force 32. CRM Implementation: Training 33. Mount Prospect Digital Communications * 34. Police Database Server: Replacement �h 35. Annual Strategic Plan Update * 36. HIPPA Compliance Procedure: Update * 37. Active Shooter Training (Joint Police -Fire) *� 38. New World Servers/Software: Upgrades 39. Voice Mail Server: Upgrade 40. Emergency Management Plan �h 41. Police Testing (4/19) * 42. Building Plan Review/Inspections Contract: Elimination 43. Police Negotiations and Contract 44. Fire Engine and Ambulances (2): Purchase 45. GIS Upgrades with Archival Laser Fiche Metadata 46. Switches at Outlying Fire Stations: Replacement 47. Employee Handbook: Major Revision 48. SCADA Network via Verizon Private Network- etwork49. 49. Building Permit Process Improvements 50. Development Permit Review Process * 51. Public Works Vehicles: Purchase * 52. Planning and Zoning Commission 1 -Pads * 53. Village Government Technology Plan 54. Disaster Recovery Phase 1: Report 55. North Illinois Police Crime Lab: Agreements, Completion *� 56. Annual Budget and Audit Pamphlet * 57. Cancer Awareness/Prevention Policy/Procedures * 58. Village Intranet/Employee Website �h 59. Fire Strategic Plan 60. Police Accreditation Tier 1 61. Citizen Serve Implementation *= Completed/Achieved Milestone V = Significant Progress --)-, = Carryover Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 8 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois *= Completed/Achieved Milestone V = Significant Progress - = Carryover Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 9 62. Police Job Inventory/Description �h 63. Village -wide P -Card Program: Implementation OTH 64. Fire Fees: Review (including EMS) �h 65. Informa Cast Solution — Phase 2: Expansion �h 66. Electronic Personnel Action Form (PAF) 67. Tasers (10) 68. Police Software Upgrades * 69. Community Risk Reduction Program * 70. Office 2016 Rollout * 71. Police Triennial Survey 72. eBilling/Online Payment: Development 73. Police Resource Allocation and Manpower Assessment �h 74. Public Works Accreditations and Self -Assessment * 75. K-9 Unit * 76. Investigative Database *� 77. Shelter Plan: Sites, Training Volunteers �h 78. Vendor Invoices and Payments: Electronic 79. Onboarding: Online and Use of Docu Sign 80. Fire Standard Operating Guidelines and Procedures: Completion �h 81. Fire Accreditation: Step 2 — Application Stage �h 82. Cash Management Software: Report �h 83. Cartegraph Update to Cloud Based Server 84. North West Central Dispatch CAD/RMS Replacement 85. Video Series for YouTube: FAQ 86. Personnel Files to Digital Storage: Funding *� 87. Leadership Academy 2018 �h 88. Social Media Groups: Analytics Development 89. Wellness Initiative (Bio Metrics Testing, Competitions, Team Building, Picnics) * 90. Annual on Site Harassment Prevention Training *= Completed/Achieved Milestone V = Significant Progress - = Carryover Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 9 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Major Projects 2017 — 2018 Village of Mount Prospect *= Completed/Achieved Milestone V = Significant Progress - = Carryover Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 10 1. Addison Court Infrastructure Improvements 2. Gregory Street Sidewalk Installation 3. Park Drive Storm Sewer Improvements 4. Backyard Neighborhood Drainage Improvements (4)/Policy 5. Prospect Avenue Retaining Wall Reconstruction 6. Village Hall Parking Deck Painting * 7. Water Reservoir Rehabilitation Reservoir 11 * 8. North Elm Water Main Replacement * 9. Water Distribution System Remote Sensing Program: Phase 2 10. Highway 83 Improvements (IDOT): Resurfacing (Prospect Avenue to Northern Village Limit) 11. Park Avenue Sewer Plan 12. Emergency Vehicle Pre-emption System Replacement 13. Louis Street Relief Station Replacement 14. Street Lights Project: Central Road (Emerson and Prospect Road) 15. Downtown WayEnding Signs: Phase II *� 16. Street Light LED Conversion 17. Golf Road Improvements (IDOT): Bike Path, Drainage, Street Lights, Secure Funding (STP), Conceptual Design 18. Central Road Improvements (IDOT): Bike Path, Drainage, Street Lights, Secure Funding (STP), Conceptual Design 19. Arthur/Central Pedestrian Crossing Improvement (IDOT Resurfacing Project: 11/17) *� 20. Tree Planting Program 21. Metra Station Improvements/Building Upgrade *= Completed/Achieved Milestone V = Significant Progress - = Carryover Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 10 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois GOAL 1 DEVELOPMENT; BALANCING PRESERVATION, REVITALIZATION, GROWTH ACHIEVEMENTS 2018 1. Annexations: Property Annexed; No Lawsuit; Transparent Process — Better Services; Additional Sales Tax Revenues; Improved Quality of Life of Residents 2. 214 Settlement: TIF; Support for Future Development, Moving Forward, Career Pathway 3. South Mount Prospect Plan: Initiated/Wrapped Up; Community Input; Focused on South, Celebration of Cultures 4. Birch Manor Apartments Improvements: Annexed Area, Upgraded Fire Alarms, CPBG Grants for Alarms OTHER VILLAGE ACHIEVEMENTS 2018 1. Comprehensive Plan: Update 2. Coyote Strategy Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 11 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois GOAL 2 BUSINESS: STRONG LOCAL ECONOMY, SUPPORT FOR INNOVATION, ENTREPRENEURIALISM AND SMALL BUSINESS ACHIEVEMENTS 2018 Strong Relations with Chamber of Commerce and Business Community: Sense of Partnership; Community Events; New Initiative with Schools; Leadership on Video Gaming; Foundation for Business Development, Innovative Ideas 2. Video Gaming Decision: Done; Positive Process with Businesses; Board Listening and Compromise; Restricted Use of Revenues — Debt Retirement Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 12 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois GOAL 3 INFRASTRUCTURE: WELL-DESIGNED, WELL- MAINTAINED PUBLIC SPACES AND FACILITIES ACHIEVEMENTS 2018 1. TIF District: Creation, Projects Moving Forward 2. Street Lights on Central Avenue: Safety for Area, Installed Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 13 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois GOAL 4 CULTURAL CLIMATE: HONORING HISTORY, HERITAGE AND DIVERSITY ACHIEVEMENTS 2018 1. Public Engagement and Outreach: Neighborhood Issue to Community of the Whole; More Village Activity; Celebration of Culture; Formed "Community Engagement Committee" — discuss Mission, Key Issues, etc. Police "Beats", EMS Initiatives, Fire Education on the Road; Village Presence at Community Events 2. Celebration of Cultures: Cultural Booth; Food/Entertainment; South Side; Well Attended, Partnership — Children Essays, Affordable for Families, Passports Stamped OTHER VILLAGE ACHIEVEMENTS 2018 1. Centennial Celebration 2. Celebrating Diversity Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 14 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois GOAL 5 COMMERCIAL BUSINESS DISTRICT: VIBRANT DOWNTOWN AND COMMERCIAL AREAS ACHIEVEMENTS 2018 1. 20 West Project: Coming out of Ground; Apartment Complex; Marquee Restaurant Potential 2. Pocket Park: Initiated; In Plan; Compliment Community Events; Delivering on Promise, Amenities for Downtown 3. Central/Main Development: Luxury Apartments (97 units); Developer Conducted Neighborhood Meeting; Building Design; Village Cleaned up Property, Village Communication with Developer 4. Park Terrace Rowhomes: Coming out of the Ground; 14 Luxury Rowhomes 5. Rand Road Corridor Redevelopment: Mt Prospect Pointe — 30,000; Quality Developer, Active at Randhurst, Revenue for School District 57, Exceeding Financial Potential OTHER VILLAGE ACHIEVEMENTS 2018 1. Ice Rink Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 15 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois GOAL 6 GOVERNANCE: FINANCIAL SOUNDLY, PROVIDING EXCEPTIONAL SERVICE ACHIEVEMENTS 2018 1. Household Hazardous Waste Collection Program: Community Participation, Reduced Potential Pollution; Well Designed Event, Aligned with Environmental 2. Police and Fire Building: Addressed Long Term Issue; Better Workspace for Police Employers: Saving $14 million by Adaptive Reuse; Structured 3. Debt for Village Benefit; Redevelopment of a Block in Downtown, Reduced call Time for Fire 4. Mount Prospect Brand: In Progress — Branding Strategy 5. Bond Rating: "AA+": Full Plan; Fitch Rating/Standards and Poor Rating; Stable Outlook 6. Property Tax: Held the Line, $18 Saved 7. Financial Stewardship by the Mayor and Village Board Awards for Village Government: Snow Removal and Recycling; GFOA — Model and Best Practices Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 16 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Departmental Successes Village of Mount Prospect Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 17 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois DEPARTMENTAL SUCCESSES 2018 Mount Prospect, Illinois January 2019 DEPARTMENT: Community Development Building & Inspection Services Please list your department's most important achievements that were completed during 2018 under "Success." Under "Impacts" please explain what the benefits to the village and to a resident were as a result of each achievement. Success: Implemented Citizenserve Community Development Software Impacts: Improved application processes and documentations for business licenses, permits, inspections, adjudication, code enforcement, rental licensing, and alarm licensing. Improved cross -departmental application communication and document sharing. Rental, business, and alarm licenses are available to apply online with Citizenserve. Success: Incorporated Citizenserve software into the plan review for both building permit reviews and zoning reviews. Includes digital routing of reviews and allows for better tracking of review status across all departments. Impacts: Reduces handling of paperwork in the application process and enables us to reduce the zoning plan review time by 50% improving service to the customer. Success: Evaluated single-family home reinvestment; implemented new Single Family Reinvestment Program. Impacts: Reduced fees to ensure competitive development processes. Implemented code revisions that offered the community residential fire sprinkler options for single-family developments to incentivize the built environment. Success: Updated the Building, Fire Sprinkler, Contractor Licensing, and Village codes/fees to support and incentivize reinvestment Impacts: Eliminated redundant code requirements and improved development friendly environment. Success: Inspection and Plan Review Impacts: Reduced costs to citizens, more timely review, greater performance accountability Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 18 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Surveyed property maintenance conditions in the community. Impacts: Reviewed any trends/responded according to survey list; utilized mapping in Citizenserve to indicate current property maintenance conditions. Success: Code Enforcement; deteriorated structures, hoarding issues, and property nuisances. Impacts: Improve aging housing stock, modernize housing, and improve EAV. Help residents with deteriorated structures or code violations by connecting them to non-profit organizations and council them on best practices. Refer to Human Services as necessary. Success: Supported permit process improvements by utilizing Mount Prospect staff in lieu of consultants. Impacts: Service improvement and potential $120,000 savings to budget with no additional cost to permit applicants. Success: Streamlined the sign permit application process by eliminating a more complex permit application and combining with a standard application. Impacts: Improved sign permit application process and reduced plan from 22 days to 5-10 days. Success: Analyzed the permit and plan review process post implementation and prepared after action report. Impacts: Report projects inspection cost savings in addition to the potential of $120,000 in consultant plan review budget costs with no additional cost to permit applicants. Success: Performed allergy training with restaurateurs; included information online for applicants. Impacts: Educate front line and back of house food staff about state requirements on food allergens and protect the community. Success: Coordinate and project manage the design, implementation, and budgeting of the new Police Headquarters and Fire Headquarters. Impacts: Meet the project completion timeline while ensuring project meets budget and stakeholder goals. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 19 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois DEPARTMENTAL SUCCESSES 2018 Mount Prospect, Illinois January 2019 DEPARTMENT: VMO — Communications Division Please list your department's most important achievements that were completed during 2018 under "Success." Under "Impacts" please explain what the benefits to the village and to a resident were as a result of each achievement. Success: Reorganized the Communications Division and facilitated the usage of subcontractors to handle support for social media, press releases and electronic newsletters. Impacts: The use of subcontractors allowed the Communications Division to maintain and exceed the output of social media posts, press releases and electronic newsletters. This was a seamless way to meet the increasing demands by residents and the board to continue to communicate in an ever-increasing fashion. There is a continuing desire to communicate more often across more platfortns to get information out to residents. Success: Facilitated the move for all Social Media users to the Hootsuite Platform and conducted training. Impacts: The move of all social media user has allowed social media messaging to be done from a single platform. This has increased the efficiency of social media posting and encouraged the staff users to post more frequently. This has also allowed the Director of Communications to access all the department's social media platforms from one screen and one sign in, to allow him to see all social media posts and messages. Success: Updated the Audio System in the boardroom and improved the listening experience for attendees. Impacts: The audio system in the boardroom has long been a source of frustration for those attending meetings in person. The audio was muddled and often difficult to hear in various parts of the room. The upgrade has allowed attendees to be able to hear clearly from all positions within the room. The board members up at the dais have also benefited from this upgrade. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 20 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Completed a full year of social media demographics in order to gauge departmental social media effectiveness. Impacts: Being able to look at long-term social media demographics will enable departments to see how much posting they have done along with the effectiveness of their posts. Until now, the individual departments haven't been looking social media demographics and have been posting blindly. Hopefully, this look at the demographics will enable departments to post more effectively. Success: Instituted social media listening practices as a way to identify potential issues in the Village that may rise to a level of concern. Impacts: Became a member of 3 closed Facebook groups and Next Door in order to monitor activity and posts regarding things that are of concern to the Village. This way we are able to respond to problems and correct misinformation before a situation get out of hand. This makes sure a potentially embarrassing or harmful PR situation does not arise. Success: Co -Chaired the First Annual Celebration of Cultures event. Impacts: This inaugural event was an effort to celebrate the diversity in the population of Mount Prospect. Put together an event that highlighted various cultures in town, promoted ethnic restaurants, and celebrated the cultural dances and music of the people within Mount Prospect. This event was located on the south end of town and brought out attendees that don't normally come to events held in downtown. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 21 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois DEPARTMENTAL SUCCESSES 2018 Mount Prospect, Illinois January 2019 DEPARTMENT: Community Development — Economic Development and Planning & Zoning Please list your department's most important achievements that were completed during 2018 under "Success." Under "Impacts" please explain what the benefits to the village and to a resident were as a result of each achievement. Success: 20 West mixed-use project Impacts: The 20 West project is under construction and will consist of a mixed-use building containing six stories of luxury apartments and an attached two-story restaurant with a roof top terrace. Will add 73 rental dwelling units and 5,000 square feet of new retail in the downtown district. Private investment of over $23 million that will generate approximately $60,000 annual sales taxes and over $2 million in incremental EAV. Success: Park Terrace row homes Impacts: Development of a long-standing vacant property into a twelve -unit townhome residential development that will bring residents to the Downtown and support businesses. This $5 million project will increase EAV of property from $77,000 to over $1.2 million, generating approximately $150,000 in annual TIF increment. Success: Lake Center Impacts: Received zoning and subdivision approvals and initiated construction at the long- standing vacant site known as 1731-1791 Wall Street- northwest of Elmhurst and Algonquin Road intersection. The $10 million industrial building will create approximately $1.8 million of new EAV and $180,000 in annual property taxes. The subdivision also created two retail outlot parcels that are currently being marketed. Success: Mount Prospect Pointe Impacts: The Village approved a 30,000 square foot retail development on the long vacant 5 -acre parcel on Rand Road. Construction is underway on this $6 million project which includes Texas Roadhouse, Buona Beef, The Tile Shop and an additional outlot. The project will generate over $200,000 in property taxes and $250,000 in sales taxes on an annual basis. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 22 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Children's Land Impacts: Replaced a vacant old structure with a new development to be a daycare business to serve a need in the community Success: 1201 E. Central Impacts: New construction of a new service station and convenience store on a key intersection in the Village. This project will generate over $50,000 in annual sales and gasoline taxes. Success: Worked with local brokers/property owners to reduce vacancies in the Village, including at Randhurst Village and Kensington Business Center Impacts: Reduced vacancy rates. New tenants at Randhurst Village included DSW, MOD Pizza McAlisters Deli, Club Pilates, Tide Cleaners, and Aligned Modern Health. New tenants at KBC included Parenti & Rafaelli, Dynamic Rubber and Success: Revamped the Fagade Improvement Program to give shopping districts Village -Wide the opportunity to apply for the grant. Impacts: Generated additional sales tax Success: Recruited brew pub and distillery Impacts: Recruited Brewing to be a key component of the Red Barn Restaurant, which opened in the former Bogies Ale House on Kensington Road. In addition, Two Eagles Distillery is set to open by the end of this year in the O'Hare Business Center on south Elmhurst Rd. Worked with Village Staff Success: Created an interactive Available Properties Search on ED Website Impacts: Improved ways for the public to view available property in the Village. Success: Created an electronic submission form for Available Property Listings Impacts: Simplified and made it easier for brokers/property owners to submit listings Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 23 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois DEPARTMENTAL SUCCESSES 2018 Mount Prospect, Illinois January 2019 DEPARTMENT: Finance Department Please list your department's most important achievements that were completed during 2018 under "Success." Under "Impacts" please explain what the benefits to the village and to a resident were as a result of each achievement. Success: Develop financing plan for Police and Fire Headquarter relocation projects. Impacts: Worked through a number of scenarios to return a financing plan that will not impact annual property tax levy. Structure debt repayment schedule through the prudent use of funds on hand and capitalized interest to allow existing debt supported by the annual levy to be paid off before introducing new debt. Lowered overall cost of borrowing by managing risk and allowing for economies of scale through the combining of two planned issues for October 2018 and May 2019 into a single offering. Success: Issuance of Series 2018A and Series 2018B GO bonds. Impacts: Bond issues completed in May (2018A) and October (2018B). The Series 2018A issue supported the ongoing renewal and replacement program in the water and sewer system and purchase of properties related to the relocation of Police and Fire headquarter projects. The renewal program improves the overall infrastructure of the water and sewer system by lowering the renewal cycle of the system from 600 years to 130 years. The property purchases provided significant savings to the village by being able to repurpose existing buildings at a much lower cost than building new. Total savings through adaptive reuse is approximately $13.5 million. This issue does not impact the annual tax levy as alternative revenue sources will be used for the repayment of the loan. The Series 2018B issue supports the construction of the Police and Fire headquarter projects. Both bond issues were competitively bid. As a result of the competitive bid and the Village's strong financial position, total interest cost came in below original estimates. Interest savings over the life of these on two issues is $1.0 million. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 24 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Maintain AA+ bond rating through Standard & Poor's. Newly assigned AA+ rating from Fitch. Impacts: The Village again sought a rating analysis from Standard & Poor's (S&P) for the bond issues in 2018. In addition, the Village sought a second rating analysis from Fitch for the Series 2018B issue. Due to the size of the second bond issue it was advantageous to have two ratings assigned. The second rating affirms the one received from S&P and further communicates the Village's strong financial position. The second rating also is required for some underwriters when the principal amount of the borrowing exceeds $20 million. The principal amount of the Series 2018B issue was $38 million. The Village received ratings of AA+, with a stable outlook from both S&P and Fitch. Both commented on our strong budgetary performance and flexibility, very strong liquidity with good reserve levels, strong management and institutional framework. Success: Received GFOA budget and audit awards. Impacts: The Village has participated in the GFOA programs for over 30 years. The 2016 audit report received the CAFR award. This is the 33rd consecutive year having been awarded this designation. It is expected that the 2017 audit report will also receive the award when results are communicated. Like the audit report, the Village's budget document for 2018 received the Distinguished Budget award from the GFOA. This is the 27th consecutive year. We plan to submit the 2019 budget document for review during the first quarter of 2019. Third -party users such as rating agencies and bond underwriters view the awards from the GFOA very positively. Our participation also allows us to keep the reports current of all accounting and reporting pronouncements. Success: Ongoing staff development. Increased Deputy Director involvement in projects. Impacts: The Finance Department places an emphasis and provides opportunities on ongoing training for all its staff. In addition to any in-house training offered by the Village, each department staff member participated in at least 2 training opportunities outside the organization. The topic of training is requested by the staff person and receives approval from their immediate supervisor when appropriate for their position. Examples of training include software skills development, time management and customer service training, and technical training related to accounting and reporting requirements. It also has been a focus to get Deputy Director involvement into other areas of Village business when possible. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 25 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Continue transition into IRMA. Manage tail claims for liability and workers' compensation. Impacts: The Village became members of IRMA effective January 1, 2018. There are a number of claims, both liability and workers' compensation, that had loss dates prior to when IRMA began administering our claims. These tail claims have now or will about to be transitioned to IMRA for administration. The liability claims moved over July 1, 2018 and the workers' compensation claims move over January 1, 2019. At this point, all claims past, present and future will be administered by IRMA, which should improve coordination and lower the total cost of claims. Success: Timely completion of annual audit, community investment program, and operating budget. Annual communication of Village fiscal condition to Village Board and Finance Commission. Impacts: Worked with Sikich LLP on the calendar year 2017 audit. This is the fourth year of a five-year engagement with the audit firm. The CAFR report has been submitted to the GFOA for consideration in their audit award program. There were NO Management Letter comments resulting from the audit and just a single adjusting journal entry. The Village received an unmodified (clean) audit opinion on its 2017 audit. The five-year community investment program was completed with first-year projects being inserted into the 2019 budget. Projects included in the program were derived from the most recent strategic planning session (2018-2023). The CIP document has been expanded to include more visuals and detail information for the reader. The entire CIP document appears as an appendix in the comprehensive 2019 budget document. The Proposed 2019 Budget was completed per the budget calendar and is set to get final approval at the November 20 Village Board Meeting. Like the annual audit, The budget document will be submitted to the GFOA for consideration in their Distinguished Budget award program. Staff presented to a joint VB/FC workshop a first-quarter review and a mid -year review of the Village's fiscal condition. The holding of regular fiscal reviews and completion of annul audit, capital and operating budgets work to maintain a strong financial position for the Village. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 26 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Liaison work with Finance Commission and Audit Committee. Impacts: Held regular monthly meetings with the Finance Commission to communicate the fiscal condition of the Village and to introduce various initiatives being considered by the Village Board. Considerable discussion was held regarding the financing plan of the Police and Fire Headquarters. The Commission also presented their recommendations for the annual capital and operating budgets after departmental presentations were done. A formal work plan for 2019 for the Finance Commission will be prepared at their January meeting. The work plan may include strategic plan initiatives and fiscal impact to the Village. The Audit Committee is responsible for oversight of the annual audit process. The Committee met to review the findings of the annual audit. Presentations were made by staff and the audit firm Partner going through the audit and supplemental reports. The AC presented findings from the final audit report provided their annual report the Village Board. The AC will meet towards the end of 2018 to begin planning for the 2018 audit. Success: Financial policy review — Pension Funding. Impacts: The Village Board has been proactive in meeting the annual funding obligation for the Village's public safety pensions. Annual funding exceeds that of what is required by state statute. This is due to assumptions used for funding method and goal for reaching a desired funding level are more conservative than required. While this practice has proven successful in raising the funding level it was noted by the bond rating agencies that a formal pension funding policy be adopted by the Village Board. This action addresses some of the concerns that came out of the bond rating process. Success: Completed e- a ment upgrades. Impacts: Finance and IT Department staff worked together in upgrading the e -payment program for receiving utility payments. The changes improved how a customer can view and make payment on their Village utility account. Multiple options remain for making payment including account direct debit, on-line from a credit card, via mail and in- person. Success: Successful onboarding of Payroll Accountant and Financial Assistant positions. Impacts: Two positions within the Finance Department were filled during 2018. The Payroll Accountant position was filled in early 2018 that became vacant due to the retirement of a long tenured employee. The Financial Assistant position was vacant due to resignation for personal reasons. Both positions were filled in early/mid 2018 and considerable time was committed to the onboarding process. The applicant review and hiring process was supported by the HR Department. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 27 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: General ledger distribution — reallocation/true-up of FT employee salaries and benefits. Impacts: In order to properly allocate the costs of personnel across the general ledger, an extensive review of authorized positions and responsibilities was performed. Over time as turnover occurs and job responsibilities change, there can be the occasion where charges are not being allocated to the correct cost centers. The review identified positions where a reallocation or true -up was necessary to reflect the true cost attached to a Village operation or function. The adjustment now allows Finance to accurately project costs and set user fees and charges appropriately. Success: Complete restructure of copier lease program Impacts: The copier lease program was changed to provide standardized equipment and improved service while streamlining the copier replacement process. With this change all Village copiers fall on the same replacement schedule, which will make it easier to provide service on the copiers. There is also significant savings through scale. All eighteen leased copiers will be on the same replacement schedule. Total savings during the 42 - month lease period from the changes made is $26,000. Success: Collaborative projects with Police, Fire, IT, Community Development and the VMO. Impacts: Finance staff has worked closely with other Village departments on various collaborative projects. Some of the more significant projects and collaborating department are listed below. Police and Fire HQ Projects — Police/Fire/CD and VMO Prospect and Main TIF — CD and VMO Quicket Ticketing Program — Police/IT Merit Increase Program — HR and VMO Elk Grove Rural FPD — Fire and VMO New World Software — IT CitizenSery — CD Each of these projects are at various stages of completion. Collaboration on the various projects worked to identify and reduce potential issues and strengthen relations between the departments Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 28 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois DEPARTMENTAL SUCCESSES 2018 Mount Prospect, Illinois January 2019 DEPARTMENT: Fire Department Please list your department's most important achievements that were completed during 2018 under "Success." Under "Impacts" please explain what the benefits to the village and to a resident were as a result of each achievement. Success: Continued to work towards diversity in recruitment. Impacts: Reached out to recent Veterans as well as Fire Science Students at Harper to promote careers in the fire service. Success: Administered both a Lieutenant Promotional Exam and New Firefighter Exam Impacts: Established a strong list of future company officers and established a diverse list of future Mount Prospect Firefighters. III Success: Revised the Village of Mount Prospect Emergency Operational Plan. Impacts: The EOP now matches the requirements set forth by the State and Federal Emergency Management Agencies. The updated plan also provides staff a better understanding on how, as a Village, we all work together in both planned and unplanned events. Resource Pool with other Villages Success: Fulfilled Illinois Heart Rescue Grant by providing Hands -Only CPR and AED training to over 1,000 residents. Impacts: We have increased awareness throughout the village about the importance of bystander CPR. This is an initiative that will continue to be part of our Public Education. Success: Completed a fire station location study in association with the Illinois Fire Chief s Association. Impacts: Study greatly assisted in determining the optimal location of Station 13 to best improve response times. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 29 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Completed a commercial building risk assessment to identify areas of improvement Impacts: Will assist in working towards Accreditation and ISO pre-plaining requirements, which will also move us toward an ISO I rating. Success: Continued to review and restructure all Standard Operating Guidelines, Directives, Procedures and Policies. Impacts: Contracted with Lexipol, which will not only streamline the process, it will assist in keeping up with changing legislation. Success: Developed the long and short-term goals for increasing support in the southern part of the Village — Partnership. Impacts: Fulfilling the IGA with Elk Grove Rural Fire Protection District and creates a long-term plan to efficiently and effectively serve the Village south of Weller Creek. Success: Implemented new multi-lingual Public Education programs that were incorporated with our partners at the Community Connections Center. Impacts: Supports our on-going mission to strengthen our relationship with the southern part of the Village. Success: Developed a community risk education program to identify and evaluate all public education opportunities for the Fire Department. Impacts: This will improve the effectiveness of Fire Education programs. Success: Instituted the Fire Safety Roadshow. Impacts: Reached all Mount Prospect Schools except St. Dominick and Grace Lutheran. Teachers like the new format as there is less of a distraction and less time out of the classroom. Success: We were awarded a grant for 4 Automatic Chest Compression Devices. Impacts: These will be placed on our front line ambulances as well as tower 13 to assist with continuous chest compressions on the vehicles that are manned by only two people. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 30 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Hired a new Training Officer Impacts: We replaced our retired Training Officer. Success: Hired 4 new Firefighters Impacts: We are now at full staffing. Success: Conducted Fire Extinguisher Training in Business Center. Impacts: Free training sessions offered for business owners. Covers proper fire extinguisher use on small fires to mitigate damage and spread of fire prior to the Fire Department's arrival. Success: Deputy Chief Dolan completed his Chief Fire Officer Certification. Impacts: Attained the highest certification by the Office of the State Fire Marshal Success: Initiated the Tactical Athlete Program 2019 Roll Out Impacts: This new approach will assist in getting injured employees back to work sooner, with a more streamlined approach to care and recovery. It will also reduce cost and time off used. Success: Conducted Citizen Emergency Preparedness Training Impacts: After completion of this year's class, nineteen residents, including one trustee, have a better understanding of how to prepare themselves in the event of an emergency. Success: Created a four-year agreement with Birch Manor to install fire alarms. Impacts: So far, 25% of the alarm installation is completed. Success: Michele, Sarah and Nell joined the Illinois Fire Chiefs Administrative Professionals organization Impacts: Allows for networking opportunities with other professionals in Illinois and is an invaluable resource for sharing information. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 31 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: The Lions Club donated a Gator ATV to the department Impacts: Primary use is EMS response at public events Success: Converted Personnel Files to Digital Storage Impacts: Provides easier access to files as well as saving on storage space. Success: New Collective Bargaining Agreement established Impacts: Strengthens relationship between Administration and the Union. Success: Jim and Kimberly completed the Professional Development Series offered by the Illinois Emergency Management Agency. Impacts: This certification proves competency and commitment to State and U.S. Department of Homeland Security Standards for Emergency Management. This level of knowledge is required to become a Professional Emergency Manager. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 32 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois DEPARTMENTAL SUCCESSES 2018 Mount Prospect, Illinois January 2019 DEPARTMENT: Administration — Human Resources Division Please list your department's most important achievements that were completed during 2018 under "Success." Under "Impacts" please explain what the benefits to the village and to a resident were as a result of each achievement. Success: Reduced increase in annual renewal for medical and prescription drug benefits by 1.5%. Impacts: This success resulted in an estimated annual cost savings to the Village in the amount of $96,000. Success: Introduced new Wellness Rewards Program and Increased participation in annual biometric screenings by 9%. Impacts: The Village Plan received a Wellness Incentive of $57,200 for our participation. The increased participation brings us to within 5% of our goal of 75% participation. Success: Implemented a merit -based increase program to recognize high performance of non- union employees in the Village. (Up to 4% allowed Impacts: Moving from a flat cost of living increase to performance -driven merit increases allows the Village to build a culture of employee engagement and exceptional customer service. It provides employees an opportunity to earn more than the standard cost of living adjustment in recognition of high performance. It helps the Village as an organization, to meet our strategic goals and objectives. Success: Diversified 2018 Leadership Training to include Leadership Coaching Impacts: A partnership with the Charmm'd Foundation provided Leadership Team members with the opportunity to participate in one-on-one coaching sessions. The 2018 Leadership Academy continued from previous years and introduced a new training module for Project Management. Topics revisited were Essential/Situational Leadership, Change Management, and Coaching and Counseling. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 33 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Streamlined orientation and onboarding. Impacts: Solicited new and recent -hire feedback via survey to gauge employee satisfaction with onboarding process and target opportunities for improvement. Pared down the new -hire kit, reallocated non -HR orientation materials to appropriate department and secured an internet-based tool to facilitate paperless onboarding. Success: Expanded the Village's non-union recruiting strategy. Impacts: Increased visibility to Village job openings by incorporating social media (facebook & twitter) and the civic events sign as avenues for recruiting. Also implemented opt -in push notifications for new employment opportunities posted on Village website. Success: Rolled out revised Employee Handbook Impacts: Ensured legal compliance in employment practices and updated policies. Mitigated risk to the organization. Success: Introduced HR Metrics via predictive tools. Impacts: The development of a turnover report and retirement projection report enabled HR to enhance budget workload measures. Also provided us with another method for estimating anticipatory hires in Police and Fire Departments. Success: Participation in IPBC at board level and at membership committee level Impacts: Mount Prospect now has regular representation at IPBC board meetings and participates at the membership committee level. It provides us with a voice regarding the direction of our benefit plans, insight to potential changes in the insurance marketplace and provides networking opportunities with leadership from other municipalities in the IPBC. Success: Addition of Single + 1 tier to medical benefit plans Impacts: Offers a more comprehensive range of coverage. Employees with one dependent are no longer limited to a full family premium, at a higher cost. Success: Archived and cataloged all retiree medical files into digital format Impacts: Eliminated manual paper filing for a large former employee group, made document lookup much easier and freed up storage space in the file fault. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 34 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois DEPARTMENTAL SUCCESSES 2018 Mount Prospect, Illinois January 2019 DEPARTMENT: Human Services Department Please list your department's most important achievements that were completed during 2018 under "Success." Under "Impacts" please explain what the benefits to the village and to a resident were as a result of each achievement. Success: Raised awareness of health and wellness related topics through monthly awareness campaigns. Impacts: Improved health and wellness impacts behavioral health and disease prevention. Success: Utilized various community engagement opportunities to inform the community of services and programs available through the Human Services Department. Impacts: Resident awareness of services may lead to early intervention and prevention of crisis situations. Success: Community Connections Center Facebook page likes increased by 50% in 2018 Impacts: Promotion of services, programs and health and wellness reaching more residents through social media. Success: Emergency shelter plan work has continued in collaboration with the Emergency Management Coordinator. Impacts: Emergency preparedness. Success: Bilingual caseworker position added and filled at the Community Connections Center. Impacts: Increased ability to meet the needs of the community on a timely basis. Allows the Deputy Director to focus additional time on program development. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 35 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Ongoing collaboration with both the Police and Fire Department. Senior Services Social Worker outreach to both departments. Impacts: Immediate intervention and supportive services are delivered to residents accessing services and general case follow through is improved. Better identification and linkage of seniors not connected to services. Success: New program development for seniors and persons with disabilities; leaf raking and snow shoveling. Impacts: Connecting seniors with needed resources and supports, improving ability to maintain property and fosters intergenerational connectivity. Success: Addition of a new health- screening clinic at Hanul Family Alliance. Impacts: Collaboration with community agency to promote health and wellness in the Korean community. Success: Nursing and Social Service outreach to newcomer population at the Turkish American Society of Chicago. Impacts: Connect residents to health services and other needed resources. Success: Collaborated with the Fire Department to introduce educational component to the school supply distribution program, which allowed for hands free CPR training/demonstration. Impacts: Program participants received education on safety and life saving techniques that they can use. Success: Internal promotion upon retirement of Deputy Director. Impacts: Minimal disruption of services at the Community Connections Center during transition and opportunity for internal talent to move into a leadership role in the organization. Success: Launch of the Human Services quarterly report for the Village Manager and Board. Impacts: Improve awareness of services and work taking place in the Human Services Department. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 36 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Collaboration with Community Development/Building Services to improve multi- disciplinary response to hoarding situations. Impacts: Improved communication amongst departments involved, coordinated response and better outcomes with hoarding cases. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 37 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois DEPARTMENTAL SUCCESSES 2018 Mount Prospect, Illinois January 2019 DEPARTMENT: VMO/IT Please list your department's most important achievements that were completed during 2018 under "Success." Under "Impacts" please explain what the benefits to the village and to a resident were as a result of each achievement. Success: Full time employee count from 6 to 5 while maintaining high level of service Impacts: Savings of $100,000/annually Success: Reduce aide of outside consultants Impacts: Savings of $50,000/annually Success: Cancel unused circuits and POTS lines and switch to CallOne Impacts: Savings of $12,000/annually and consolidating billing and support Success: Employee Intranet Impacts: Launch of modern employee website and decommission of old outdated server Success: Phone servers upgraded and moved to existing equipment Impacts: Annual cost savings of hardware and newest management features Success: Purchase Strategic Planning and Performance Dashboards cloud software Impacts: Enhanced tracking and metrics for Village Board and Leadership Success: Migration to new mobile device management system Impacts: Annual cost savings plus user friendly management interface and support Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 38 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Disaster Recovery implemented for critical servers Impacts: Allows restores of key data from the cloud if necessary Success: CitizenServe data conversion and go live Impacts: New software for Community Development Success: Move antenna and tower from FS13 to Village Hall Impacts: Preparing for move to new HQ Success: Upgrade New World to 2018.1 Impacts: Latest version including new resident portal Success: Revised IT Policy and Guidelines Impacts: Updated to reflect current practices, reduced from 40 to 15 pages Success: Consolidate or retire software and hardware Impacts: Savings of over $50,000 yearly plus more efficient computer replacement program Success: Room reservations through Outlook Calendars Impacts: More efficient way of booking conference rooms Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 39 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois DEPARTMENTAL SUCCESSES 2018 Mount Prospect, Illinois January 2019 DEPARTMENT: Police Please list your department's most important achievements that were completed during 2018 under "Success." Under "Impacts" please explain what the benefits to the village and to a resident were as a result of each achievement. Success: New Police Headquarters is proceeding past the design phase. Funds have been secured, construction to start March 2019 completion April 2020. Impacts: Police will operate from a state of the art building with enough room for operations and growth. Efforts in the design will achieve a building to serve the Police Department efficiently for decades. The building will bring cooperation and open communication that could not and did not take place in the present location. Morale, pride and recruitment will also be ancillary benefits. Success: Participating in DEA Task Force accomplished this the first of the year by assigning a seasoned investigator fulltime. Impacts: Addressing high-level illegal narcotics to combat the massive Heroin epidemic. The assigned investigator has already received accolades for her outstanding work. The department expects future seizure funds as well to be used for fitness equipment in the new police headquarters. Success: Completed Negotiations with a signed contract for Sergeants Union Impacts: Sergeants received a generous contract and have accepted some additional roles in the area of community policing outreach, which will benefit the village neighborhoods. Sgt. morale was also enhanced. Success: Police testing/hiring - completed another round of interviews with Fire /Police Commission. Hired 12 new Police Officers all of whom, successfully completed the police academy. Several CSO's and one records clerk replaced as well. Impacts: Replacement of retired Police Officers and civilian positions no additional headcount. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 40 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Shift Forensic Laboratory from State Police Crime Lab to Private Northeastern Illinois Crime Lab completed. Impacts: Forensic services have exceeded expectations regarding speed and quality of analysis. Results have gone from never receiving them with former lab to having same type of analysis back in a week. There is a budget impact but proving to be well worth the expense. Success: Police Accreditation with ILEAP completed successfully and certification received. Impacts: Practices are now in line with State Best Practices Standards regarding Police Policies and Procedures. Success: Purchased and deployed ten more Tasers. Impacts: Now have nineteen total, which covers the manpower that presently uses them. Success: Police Software Upgrades, Ticketing, Crash reports and Pedestrian stops purchased and is in the process of deployment, printers installed in cars etc. uicket Impacts: This will make all above processing more efficient by eliminating repetitive data entry of the salve information (as much as three times per ticket etc.) Should improve morale for Officers, Records Clerks and Finance. Success: Completed Police Triennial Survey Impacts: Learned village residents feel safe and that police are doing a good job. Residents lack knowledge of permanent beat system however. Success: Purchased and deployed 10 new Police Vehicles. Impacts: 11 Replaced worn out police cruisers all front line vehicles (patrol cars CSO's). 111 Success: Deploy I" Department K-9 unit - Kennel was chosen to select and train dog, veteran Officer selected though a selection process and then trained. Vehicle was repurposed and unit is now working the street. Impacts: Patrol operations enhanced and community relations improved. Morale increased for those working with and around the dog. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 41 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Northwest Central Dispatch CAD/RMS Replacement (Ongoing) Impacts: Program proceeding on schedule for deployment in 2019-2020. Success: Adopted a completely new Field Training Program and selected an additional eight FTO's. Over a dozen FTO's were then trained in the news stem. Impacts: This allowed the influx of the ten new Officers to be trained more thoroughly and improved competencies in all Officer tasks. Success: The department participated in the Northern Illinois Benchmarking Cooperative by providing data and command staff attendance and input. Which led to a best practices report. Impacts: The report provided the department with best practices in recruitment/retention, communication/engagement and policing the mentally ill. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 42 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois DEPARTMENTAL SUCCESSES 2018 Mount Prospect, Illinois January 2019 DEPARTMENT: Public Works Please list your department's most important achievements that were completed during 2018 under "Success." Under "Impacts" please explain what the benefits to the village and to a resident were as a result of each achievement. Success: Phase I Engineering Rand Road/Central Road/Mount Prospect Road Intersection Impacts: Strategic Plan item. Completed Phase I engineering for critical intersection. Includes conceptual engineering plans allowing Village to pursue financing options for construction. Intersection improvements will allow for better traffic flow increased vehicular and pedestrian safety. Success: Completed Downtown Traffic Study Impacts: Strategic Plan item. Completed traffic study focusing on the downtown core business district. Considered impacts of new and potential development projects. Provides a plan to improve traffic flow and safety. Success: Completed Central Road Pedestrian crossing study. Impacts: Completed holistic study of Central Road pedestrian crossings. Create consistent pedestrian crossings across Central Road creating safe crossings for pedestrians across busy village corridor. Pedestrian improvement projects scheduled for construction in 2019 and 2020. Success: Constructed Central Road and Arthur Avenue intersection pedestrian crossing improvements. Impacts: Completed construction of pedestrian crossing signals and crosswalk at major intersection that is in close proximity to large office complex. Significant pedestrian traffic utilizes intersection. Significantly improved pedestrian safety by created a controlled crossing. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 43 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Corridor street light installation Central Road. Impacts: Strategic Plan item. Completed the installation of corridor street lighting along Central Road between Emerson Street and Mount Prospect Road. Completes corridor lighting along all of Central Road providing a safe environment for pedestrians and vehicles. First year of a multi-year corridor lighting program. Success: Residential street light installation Willow/Cypress Impacts: Strategic Plan item. Complete the installation of residential street lighting along Willow Lane and Cypress Drive. Addresses results of Village Community Survey. First year of a multi-year residential lighting program. Success: Implementation of new sidewalk inspection and maintenance program Impacts: Using various repair strategies successfully mitigated over 2,000 vertical offsets in the Village's sidewalk network. Increase pedestrian safety and reduce claims. Success: Levee 37 Tributary Drainage network Improvements. Impacts: Successfully secured $2,000,000 in grant funding for the construction of storm water detention and associated storm mainline pipe upsizing in the Newtown subdivision tributary to the Des Plaines River. Success: Levee 37 Pump Station Improvements Impacts: Secured IDNR approval to increase water discharge rate from 60cfs to 240cs. Secured funding from USACE in the amount of $3,000,000 to make improvements to Success: Completed downtown traffic/parking study. Impacts: Identified current and future parking demands. Considered the impact of proposed and planned downtown developments. Provided recommendations for improved access to parking. Success: Huntington Lift Station Improvements Impacts: Completed replacement of 30+ year old wastewater facility. Lift station is a critical infrastructure component ensuring successful conveyance of wastewater to treatment plant. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 44 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: In -Ground Truck Lift Replacement Impacts: Completed replacement of 30 -year-old truck lifts. Truck lifts are integral to successfully maintaining the Village's fleet of large trucks including plow trucks and fire apparatus. Success: Earned Illinois Sustainability award Impacts: Recognized by the Illinois Sustainable Technology Center for our outstanding and innovative techniques related solid waste services. 11 111 Success: See Gwun Avenue Bridge Repairs Impacts: Completed rehabilitation of bridge that is primary access across Weller Creek. Continue to provide safe environment for vehicular traffic. Success: Water Main Replacement Impacts: Completed replacement of 2,800 linear feet of water main on Prospect Avenue and on Lincoln Street between Emerson and School and on Maple Street and School Street between Prospect and Lincoln. Success: Separate Sanitary Sewer Improvements Impacts: Completed necessary spot repairs and lining of separate sanitary sewers. Project minimizes potential of surcharging and basement backups Success: APWA Excellence in Snow and Ice Control Award Impacts: The department was recognized amongst the thousands of public works departments by the American Public Works Association for excellent and innovative snow control operations. Success: Implementation of Textile Recycling Program Impacts: Second community in Illinois to implement curbside textile recycling. Provides an alternative method of disposal for clothing increasing the Village's diversion rate. Success: Implementation of Organics Collection Program Impacts: Curbside collection program curbside collection of food and other organic waste for composting. Increases Village's diversion rate. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 45 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Household Hazardous Waste Collection Event Impacts: Conducted one -day collection event for materials banned from landfills. First event held in more than twenty years. Over 1,000 cars participated in the event representing 10% of Mount Prospect households. Success: Water Reservoir Rehabilitation Tank 5N Impacts: Completed rehabilitation of 1,000,000 gallon potable water storage reservoir. Provides safe storage of potable water allowing the Village to meet water demands. Success: Booster Station 16 Roof Replacement Impacts: Replace roof on pump station building. Replacement resolves leaking problems and protects water -pumping equipment from damage. Work improves reliability and resiliency of water distribution system. Success: Street Resurfacing Impacts: Completed resurfacing of approximately 7.0 miles of roadway. Facilitate strategic transportation goals by maintaining streets in good condition and avoiding more substantive costs of street reconstruction. Success: Combined Sewer Improvements Impacts: Completed third year of $15 million rehabilitation improvements. Completed necessary spot repairs and lined approximately 25,000 linear feet of category 5 and 4 sewers. Project minimizes potential of surcharging and basement backups. Success: Separate Sanitary Sewer Improvements Impacts: Completed necessary spot repairs and lining of separate sanitary sewers. Project minimizes potential of surcharging and basement backups. Success: Tree Planting Program Impacts: Planted 600 trees of various species creating a diversified urban forest. Supports the Village's green initiatives. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 46 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Neighborhood Drainage Improvements Impacts: Constructed four private property drainage improvements utilizing rain gardens addressing the Village Boards desire to implement green infrastructure. Projects address private property yard flooding and protect structures from future flooding. Success: Dempster Street Sidewalk Installation Impacts: Construction of new sidewalk along north side of Dempster Street between Redwood and Linneman. New sidewalk facilities create a safe pedestrian network. Allowing residents to safely access school, recreational and commercial facilities. Success: Completion of Public Works Annual Report Impacts: Published Public Works' Annual Report. Increased communication with residents, businesses, and personnel regarding successes of the department. Increased resident satisfaction with public works' services. Success: Completion of Public Works Strategic Plan Impacts: Increased transparency of Pubic Works' activities with residents, businesses and personnel. Provides clear road map and goals of the department. Increased resident satisfaction with public works' services. Success: Installation of Pedestrian Crossing Gates Northwest Highway and Central Road Impacts: Completed the installation pedestrian crossing gates at railroad crossing. Increases pedestrian safety. Success: Village Hall Parking Garage Painting Impacts: Rehabilitation of 400 space parking deck. Extend life of parking deck. Increased visibility within deck creating safer environment for vehicles and pedestrians. Success: Streetlight LED Retrofits Impacts: Conversion of existing Village owned streetlights from HPS/mercury vapor to LED lights. LED lamps are more energy efficient and low maintenance reducing costs. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 47 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Corridor Beautification Impacts: Replaced the existing landscape at Public Works, and added three butterfly gardens in the Village. Advances the goals of the Mayor's Monarch Butterfly pledge by increasing monarch butterfly habitat. Success: Levee Pump Station 2 Improvements Impacts: Completed upgrade to control system at Levee Pump Station 2 and manhole monitoring system at Park and Seneca Drives. Increase effectiveness of flood fighting efforts by providing real time information. Success: Vehicle Replacements Impacts: Completed scheduled vehicle replacements that included seven (7) Public Works vehicles, one (1) Pool vehicle and four (4) Fire vehicles. Completing scheduled replacements increases effectiveness of personnel to provide critical services. Newer vehicles have greater fuel efficiency reducing fuel costs. New vehicles reduce maintenance requirements. Success: Automated Vehicle Location Impacts: Completed installing AVL (automated vehicle location) equipment in twenty-four (24) Public Works vehicles. Increases operational awareness during snowplow and leaf operations allowing for more effective operations. Success: Truck Fabrication Impacts: Install dump bodies and auxiliary equipment and place into service two (2) new dump trucks with snow and ice control equipment. Success: Plastic Bag Recycling Impacts: Implemented plastic bag recycling drop-off locations. Provides a recycling alternative for plastic bags that otherwise are thrown in the garbage. Bags are recycled increasing the Village's diversion rate. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 48 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois DEPARTMENTAL SUCCESSES 2018 Mount Prospect, Illinois January 2019 DEPARTMENT: Village Administration Please list your department's most important achievements that were completed during 2018 under "Success." Under "Impacts" please explain what the benefits to the village and to a resident were as a result of each achievement. Success: Successfully purchased properties for Police and Fire Headquarters, which are being adaptively reused Impacts: Improved Fire Department response time/coverage, allows Police Department to be in a modern, size -appropriate facility. Opens up a key downtown site to potential redevelopment, which would generate increases in EAV and in TIF increment. Success: Approved a collective bargaining agreement with the Police Sergeant's Union. Impacts: Assists in future budgeting of salaries, keeps MP competitive with other similar municipalities, updated contract addresses issues related to incentive pay, drug testing and midnight shift differential. Success: Redesigned the Employee Newsletter "Team News" Impacts: Better communication with employees, educates and informs our workforce. Success: Established an ordinance to allow for Video Gaming with specific restrictions Impacts: Helps support our restaurateurs, generates revenue for the Village, and keeps the Village competitive in a region which many municipalities offer gaming. Success: Successfully annexed a portion of the Illinois State Tollway Authority's right-of-way along I-90 Impacts: This annexation allows the Village the option to completely annex the remaining portion of unincorporated Cook County north of I-90 and south of Dempster. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 49 Performance Report 2018/Mayor and Village Board/Mount Prospect, Illinois Success: Kicked off the Village's Branding and Imaging Plan with MECO Consulting Impacts: A unified plan will allow the Village to set the tone for our image, public outreach and promotion. Success: Launched MPEI Podcasting Feature Impacts: Adds to the variety of platforms available to inspire and educate local entrepreneurs. Success: Settled Litigation with District 214 Impacts: Allows for unencumbered use of the Prospect and Main TIF District, and allows for a more supportive and productive relationship with D214. Success: Purchased the 19 and 21 S. Emerson Properties for Busse Pocket Park Impacts: Adds greenspace and a unique draw to Downtown, accomplish a long-standing planning goal for this site. Success: Completed a Communications Plan and Began Implementation Impacts: Plan addresses communication both external and internal, gives specific recommendations for improvement and milestones to meet. Started the Branding Plan, Establishment of Key Messaging Statements and a Crisis Communications Team. Success: Generated Significant Content for the Transparency and Fact Check Portion of the Village Website Impacts: Content related to TIF, Downtown Projects, and more is ever-changing. This feature allows any visiting the site to get the latest information on "hot topic" items and ensures that the message that the public receives is factual and relevant. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 50 z a a IT M O N r IV N 0 N t 0 U � N oct act 0 aww M i a\ i M i i i 0 Pi cj 0 rA 0 H z 0 i 2 M O M N 5 .z 'v conz 0 z A � � O W a x A N 0 a� A- N a A M O z N a � a� A- U p Ucz ct m c Q. 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C) Lr) 0 rrd 0 O rl ~ 6 C� G� ^ Cid •� O� V U -Pm r•• C y AW AW U W -r C� U � �= W •�' G U U � � r�is P o W rrd 0 Village of Mount Prospect: Strategic Plan Implementation Guide in Brief Mount Prospect Vision 2034 represents the BEST OF SUBURBAN COMMUNITIES — THRIVING, PROUD, DIVERSE and CONNECTED — having a RICH HERITAGE, STRONG VALUES, TIMELESS YET CONTEMPORARY ATMOSPHERE. Copyright C 2019: Lyle Sumek Associates, Inc. Development Business Infrastructure Cultural Climate Commercial Business District Governance The Mission of Mount Prospect Village Government is to ADVANCE OUR COMMUNITY'S COLLECTIVE QUALITY OF LIFE AND POTENTIAL through ADAPTIVE LEADERSHIP and LEADING — EDGE SERVICE DELIVERY. Community Sustainability Strategy: Development Downtown Rail Crossings: Research Options Parking Marketing to Commuters Elevator and Parking Garage Video Gaming: 1 Year Evaluation Report Mount Prospect Pointe Development 1DOT Strategy: Village Position and Advocacy Single Family Homes Reinvestment/Development Code Update Cyber Security Report CIP: Projects and funding Pension: Funding Policy Backyard Drainage Improvements Policy Alternative Revenues Report Algonquin Road Improvements Annual CDBG Report Annual Single Family Rehabilitation Hobby Lobby Vacancy Business Outreach/Visitation Program Reports Workforce Readiness Program SCADA System PC Upgrades Large Truck Vehicle Lift Annual Sewer Televising/Condition Assessment Annual Sanitary Sewer Flow Monitoring Bridge Inspections National Night Out Celebration of Cultures (2'd year) Outreach to School Social Work Love and Logic Parenting Classes Shelter Plan Diversity Engagement Outreach Strategy Human Services eNewsletter: Creation Social Service Program for Senior Kickin with Cops Summer Soccer Program Shopping with Cops Five -0 — 5K Run Citizen's Police Academy Culver's Butter Burgers & Badges Event Annual Strategic Plan: Update Gang Unit (SOU): Reinstate Village Wide P -Card Program: Implementation Household Hazardous Waste Collection Program lnforma Cast Solution — Phase 2: Expansion Shelter Plan: Sites, Training Volunteers Onboarding: Online and Use of DocuSign Wellness Initiative (Bio Metrics Testing, Team Building, Picnics, etc.) Disaster Exercise: Completion/Report Historic Record Keeping Hoarding, Nuisance and Deteriorated Structures Audit Pamphlet Cartegraph Update to Cloud Based Server Envisio Performance Metrics and Dashboard CRM/Village Mobile App Replacement Electronic Personnel Action Form (PAF) Cash Management Software Report Social Media: Instagram New World Servers/Software: Upgrade eBilling/Online Payment: Development Public Works Accreditation Approval Fire Strategic Plan Vendor Invoices and Payments: Electronic Busse Road Improvements: Phase 1 Engineering Golf Road Streetscape: Design/Engineering Neighborhood Street Lights Village Hall Parking Deck Lighting: Upgrade Melas/Meadows Bridge Phase 1: Design Combined and Separate Sanitary Sewer Main Booster Station 4 Motor Control Panel Street Light LED Conversion (Retrofit) Tree Planting Program New Sidewalk: Construction Salt Brine Maker George Street Bridge Improvements Copyright C 2019: Lyle Sumek Associates, Inc. Video Series for You Tube: FAQ Personnel Files to Digital Storage Online Permitting through Citizenserve Leadership Academy 2019 Social Media Groups: Analytics Development File Vault Digitalization N1MS Training and Certification Text Method for Communications Police Software: Upgrades Fire Accreditation: Step 2 — Application Budget—In—Brief Document Utility Bill Print: RFP General Ledger Accounts Automating Accounting Processes Electronic Payments Expansion Third Party Service Providers: Review Community Risk Reduction School Crisis Plan and Training Cancer Awareness: Policy and Program Fire Employee Go Kit Program Active Shooter Training Cook County Pharmaceutical Distribution Plan Long Term Recovery Plan Paperless New Hire Kits Non -Union Employees Merit Based Increase Program Personnel Actions Module (New World) Implementation Wellness Program (75% Participation Goal) CCC Network Equipment: Replacement Public Works Network Equipment: Replacement Wireless Access Points — All Village Facilities Fiber Installation: Village Hall to Police/Fire Village Hall: Network Equipment Replacement Windows 2008 Servers: Replacement Police Field Training for New Hires: Completion Citation and Crash Software (Quicket Fitness Equipment for New Police Headquarters School Safety with School District 214 Police Recruit Test Relias Replacement: Direction Overnight Parking Software: Purchase Police Smart Scheduling Software Crime Free Housing Civilian: Hire Police Property Custodian Officer: Hire Specialized Police Vehicles: Purchase Northwest Central CAD/RMS Replacement Labor Negotiations and Contract Mount Prosnect Website: Refresh Prospect Meadows Storm Sewers Improvement Neighborhood Drainage Improvements Water Reservoir Rehabilitation Tank 5E Fairview Lift Station: Rehabilitation Rand Road/Kensington Road/Route 83 Intersection Street Lighting Water Main Replacement: 9,000 Linear Feet Public Safety Building: Construction Route 83/Kensington/Rand Intersection: Phase 1 Village Hall Lobby Message Board: Upgrade Community Room AV Equipment: Upgrade Public Works HVAC Improvements Electronic Message Board at Village Hall FMIJI" 01-1,79A . ................................................................ ......................................................... ......................................................................................................................................................................................................................................................................................................... WORKING DOCUMENT Mayor and Village Board Mount Prospect, Illinois January 2019 Lyle Sumek Associates, Inc. Phone: (386) 246-6250 9 Flagship Court Fax: (386) 246-6252 Palm Coast, FL 32137-3373 E-mail: sumekassoc@gmail.com Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL Table of Contents Section 1 Strategic Planning for the Village of Mount Prospect 1 Section 2 Looking to Mount Prospect's Future 3 Section 3 Plan 2019 — 2024 54 Section 4 Action Agenda 2019 78 This report and all materials are copyrighted. This report may be duplicated for distribution to appropriate parties as needed. No unauthorized duplication is allowed„ including for use in training within your organization or for consulting purposes outside your organization. All requests for duplication must be submitted in writing. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL SECTION 1 STRATEGIC PLANNING FOR THE VILLAGE OF MOUNT PROSPECT Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL STRATEGIC FRAMEWORK Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 VISION 2034 "Desired Destination for Mount Prospect" PLAN 2024 "Map to Mount Prospect's Destination" EXECUTION "Route for Next Year" MISSION "Responsibilities of Mount Prospect Village Government" BELIEFS "How Mount Prospect's Village Government Should Work" Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL SECTION 2 LOOKING TO MOUNT PROSPECT'S m FUTURE Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL Village of Mount Prospect Success in 2024 means... Trustee Mike Zadel: • Economic Development Southside • Annexation Oakton Street Improvement • Randhurst Outparcel Development • Central Business District Development • Prospect Avenue Development Trustee Bill Grossi: • Sidewalks throughout the Village • Street lights on Eastside of Village • TIF District/Maple Street/83d/Main: Done Trustee Eleni Hatzis: • Southside Clean Up/Beautification including Streetscape • Downtown Development — Grocery and Retail Stores • Chase Building: Change Mayor Arlene Juracek: • Downtown Development • South Mount Prospect: Active/Pursuing Opportunities • Annexation — Done • Pedestrian Friendly Community • NE Stormwater: Situation Plan/Design/ Fund • Aging in Place: How can we help • Village Development Project — Citywide Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL Trustee Paul Hoefert: • Large Corporate presence — major activity center • United Property Development • Annexations: Completed • Senior Housing/Graduated Career Facility Trustee Colleen Saccotelli • People in Downtown • Walkability • N -S Transportation • Connectedness, sense of place/community • Train Station Relocation Cost • Southside Plan • Street Lights • Redevelopment/Convert Police/Fire Building • Sister City — Connection Trustee Richard Rogers: • Southside Development/Annexation • Chicago Executive Airport — Runway Location Advocacy • Railroad Crossing at Maple Street Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 5 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL Actions for 2019 Village of Mount Prospect Trustee Mike Zadel: • Impact of State Legislation — Monitoring/Lobbying • Maple Street Loft's Development • Oakton Street Annexation • Celebration of Cultures — 2nd Year • Community Outreach • NE Development • Downtown Events • Video Gaming: 1 Year Extension Trustee Bill Grossi: • Police/Fire Building: Open, Within Budget • Levee 37: Northeast • Street Lights on East Corridor • Chicago Executive Airport: Active Advocacy to Protect Residents Trustee Eleni Hatzis: • Community Engagement/Outreach, Culture Specific, Events, Feeling Welcome • Maple Street Lofts: Kicked Off • 105 South Main Development • Video Gaming: Evaluation Mayor Arlene Juracek: • Maple Street Lofts • Randhurst: Carson space occupied • Vehicle stickers: options for 2020 • Who are We — Demographic community understanding • Community Brand • Busse Road Infrastructure Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL Trustee Paul Hoefert: • Annexations • Community Outreach in neighborhoods • Celebration of Culture: 2°d year • Property Maintenance • Pocket Park • Maple Street Lofts Trustee Colleen Saccotelli • Televising Finance Meeting • Southside Plan • Main Street • Village Branding • Restaurant in Downtown • Maple Street Loft • Pocket Park • Commission Guide • State Legislators at Events Trustee Richard Rogers: • Maple Street Lofts Launch • 20 West Completion • Main/Central: Progress • Park Terrace: Completion • Police/Fire Station Direction (link to Chase Bank Property) • Downtown parking better utilization undivided — marketing to commuters, 83 Elevator/Stairs Westside Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 7 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL Village of Mount Prospect Strengths — Weaknesses Threats — Opportunities 10- Strengths 1. Mayor and Village Board leadership and teamwork 2. Village management 3. Village "gets thing done" — produces quality results 4. Financial condition of Village government 5. High level of Village services: Public Works, Police and Fire 6. Sense of professionalism 7. Customer focus 8. Safe community 9. Location 10. Residents like living here 11. Village government connection to the community 12. Sense of neighborhoods 13. Village employees dedicated to serving the community 14. Residents engaged 15. Downtown development and investment Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 8 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL 16. Great place to live 17. Schools 18. Inclusive community — diverse cultures 19. Strong Local economy 20. Momentum in Downtown 21. Village partnering with others 22. Connection to transportation 23. "Business Friendly" Village government Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Areas for Improvement 1. Village brand 2. More hand holding — Village Manager 3. Opposition to growth and change 4. Proactive communications with the community 5. Working with Metra and IDOT 6. Too involved residents - not open to the ideas of others 7. Improving Randhurst Village Mall 8. Downtown parking 9. Business sustainability and turnover 10. Managing residents' expectations 11. Social media and disinformation 12. NIMBY attitude 13. Increasing community polarization 14. Lack of issue awareness 15. District 57 thinks they are Mount Prospect 16. Levee 37 17. Street lighting 18. Major corridor redevelopment/revitalization: Euclid, Kensington, Busey 19. Trends analysis and application to Mount Prospect 20. Limit revenue for Village in anti tax environment Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 10 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Threats to Mount Prospect's Future 1. State of Illinois 2. Community polarization 3. Taxes 4. Empty storefronts 5. Impact of U. S. trade policy 6. Increasing interest rates 7. Cook County 8. Traffic congestion 9. Water system — Oakton Street Extension 10. Municipal debt level 11. Residents' chaos 12. Empty "big" boxes 13. Personal agenda over community benefit 14. Risk adverse 15. NIMBY pressure 16. Loss of Village employees to other communities or private sector 17. Train and Station 18. Hold controversial issues until later Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 11 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Opportunities for the Future 1. Downtown 2. Randhurst Village Mall 3. Fire District: Elk Grove Rural/Forest River Rural 4. South Mount Prospect Development/Redevelopment 5. Large Hotel and Conference Center 6. Changing Demographics 7. TIF 8. Water Art/Feature 9. Flooding and Stormwater Management 10. Old Police/Fire HQ Properties Redevelopment 11. School District 57 Collaboration 12. O'Hare Expansion 13. Warehouse Development 14. Public Services Modernization 15. Becoming a More Inclusive Community 16. Business Attraction and Investment 17. Proactive Communications and Social Media Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 12 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL Actions Ideas for 2019 Village of Mount Prospect Mayor and Village Board I. Maple Street Lofts Development: Direction 2. Levee 37: Status and Next Steps 3. Downtown Parking Study: Direction and Implementation 4. Mount Prospect Pointe Development 5. Social Media; Policy and Village Actions 6. Proactive Communication Strategy: "Best Practices" Report with Options and Direction 7. Sidewalk Snow Removal Policy: Report and Direction 8. Snow Removal Policy: Review and Direction 9. Vacant Storefront: Assessment, Report with Options, Direction and Village Actions 10. Old Police/Fire Property Redevelopment: Report with Options, Direction and Village Actions 11. Rand/Central Traffic: Study and Direction 12, 20 West Development - Next Phase: Direction and Village Actions 13. Flooding and Stormwater Management: Report and Direction 14. Randhurst Vacant "Big Boxes": Status, Direction and Village Actions Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 13 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL 15. Park Terrace Village Actions: Inspections 16. O'Hare Strategy: Desired Outcomes, Strategy Development, Direction and Village Actions 17. South Mount Prospect Plan: Direction and Village Actions 18. Corridor Lighting: Report with Options, Direction and Village Actions 19. Warehouse Business Attraction: Desired Outcomes, Direction and Village Actions 20. Cyber Security: Assessment, Report with Options and Direction 21. Crosswalks for Central Road 22. Police/Fire HQ: Construction and Opening (4/20) 23. Relations/Strategy with IDOT: Key Issues, Direction and Village Actions 24. CIP Projects: Review and Priority 25. TIF District Development 26. Annexations: Direction and Village Next Steps 27. Specific Area Traffic Management Plan: Direction and Study[ies] 28. Metra Advocacy: Direction and Village Actions 29. River Trails Park District (IGA) 30. Fire District: Direction and Next Steps 31. Pocket Park: Direction and Construction 32. Boxwood Area Improvement: Direction and Village Actions 33. Community Safety Action Plan: Expectations and Direction 34. Senior Housing: Direction and Village Actions Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 14 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL 35. Elevator and Parking Garage: Status and Direction 36. Forest River ("Mudville"): Desired Outcomes, Direction and Village Actions 37. Village Compensation Policy: Market Analysis, Report with Findings and Direction 38. Village Financial Plan: Assumptions, Refinement and Direction 39. Grocery Store in Downtown: Direction and Village Actions 40. Central/Main Development: Status and Next Steps 41. Chase Building: Direction and Village Actions 42, Code Enforcement/Compliance and Property Maintenance Code: Performance Report, Policy Direction and Village Actions 43. Fire Station 12 (1601 W. Golf Road) 44. Parking Deck Emerson Street: Direction 45. Community Festivals and Events Enhancement: Report with Options and Direction 46. Village Brand: Definition, Direction and Village Actions 47. Civic Academy: Direction and Village Actions 48. Restaurant at 20 West 49. Mount Prospect Station 50. Hotel and Conference Center Attraction: Direction and Village Actions Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 15 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL Top "11" Priorities for 2019 EXECUTIVE PERSPECTIVE 1. Maple Street Lofts 2. Central and Main 3. Levee 37 4. Flood Control, Drainage and Stormwater Management 5. Block 56 Old Police HQ/Fire and Chase Building: Developer 6. Capital Projects and Funding 7. Randhurst: Carsons Vacancy 8. South Mount Prospect Plan/Annexation 9. Forest River Annexation 10. Pedestrian Improvement in Downtown 11. Police/Fire HQ Building: Construction Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 16 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL Looking to Mount Prospect's Future Departmental View Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 17 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MAJOR CHALLENGES Mount Prospect, Illinois January 2019 DEPARTMENT: Community Development Building & Inspection Services From your department's perspectives, what are the major challenges facing the village over the next 5 years? ➢ Increase the marketing of Single Family Home Reinvestment; emphasize code updates and incentives to neighboring communities and new markets. ➢ Support revitalization efforts of properties by increasing code compliance and property maintenance enforcement within the community ➢ Review and adoption of new State of Illinois Food Code ➢ Review of Crime -Free ordinance and Rental licensing ➢ Code Compliance/Property Maintenance in annexed areas Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 18 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MANAGEMENT IN PROGRESS 2019 PROJECTS AND ISSUES Mount Prospect, Illinois January 2019 DEPARTMENT: Community Development Building & Inspection Services Please list departmental projects or issues in progress (meaning there is work currently being done on them). Coordinating and project managing the design, implementation, budgeting, and construction of the new Police Headquarters (911 E Kensington) and Fire Headquarters (111 E Rand Road) 2 Support local and small business initiatives and reinvestment; provide project management counseling/support at permit pre -submittal meetings and in -progress meetings. Continually provide exceptional customer service throughout the entire Community Development permit process from intake to issuance of permits, including zoning variations, business licenses, rental licenses, and code compliances. Utilize best practices throughout process. 4 Add additional online permitting through continued Citizenserve implementation 5 Completion of link between Citizenserve & Laserfiche for historical record keeping 6 Adoption of development review codes Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 19 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL INITIATIVES 2019: SHORT-TERM ISSUES AND PROJECTS Mount Prospect, Illinois January 2019 DEPARTMENT: Community Development Building & Inspection Services Please list issues or projects that you would like for the village to address this next year 2019. 1 Hoarding, Nuisance, and Deteriorated Structures; training and development of new first responding staff. 2 Employee engagement 3 Training and development 4 Finalize and complete long term implementation of Citizenserve modules Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 20 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MAJOR CHALLENGES Mount Prospect, Illinois January 2019 DEPARTMENT: Village Administration — Communications Division From your department's perspectives, what are the major challenges facing the village over the next 5 years? ➢ The impression we are here monitoring and responding to inquiries 24/7, 365 days a year. Residents want answers and responses right away. For example, residents may be sending emergency messages to the police Faceboolc page instead of dialing 911. ➢ The increase of social media trolling and the hatred and disinformation that is spread through this medium. ➢ Difficulties getting messaging out as traditional forms of communications dies out and is replaced with inadequate communication platforms. For example, young people are leaving Faceboolc in droves, yet Snapchat, Instagram, and Pinterest are not as good for messaging. ➢ Communications to the public in the event of a breakdown in the electric grid or the cellular grid. ➢ The increase in our immigrant population and the ability to communicate with them in this time of governmental distrust. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 21 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MANAGEMENT IN PROGRESS 2019 PROJECTS AND ISSUES Mount Prospect, Illinois January 2019 DEPARTMENT: Village Administration Communications Division Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Conversion of the Civic Events Sign from a Wi-Fi connection to a Cellular connection. 2 Upgrade of the Message Board in the VH Lobby. 3 Upgrade of the AV equipment in the Community Room. 4 Exploration of new social media platforms on which to expand. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 22 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL INITIATIVES 2019: SHORT-TERM ISSUES AND PROJECTS Mount Prospect, Illinois January 2019 DEPARTMENT: Village Administration — Communications Division Please list issues or projects that you would like for the village to address this next year 2019. 1 2 3 4 5 6 7 8 9 10 11 12 13 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 23 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MAJOR CHALLENGES Mount Prospect, Illinois January 2019 DEPARTMENT: Community Development — Economic Development and Planning & Zoning From your department's perspectives, what are the major challenges facing the village over the next 5 years? ➢ Absentee landlords/lack of desire to maintain and/or redevelop property ➢ Obtaining IDOT approvals on needed right-of-way improvements for development projects and proposed pedestrian crossings ➢ Maintaining sales tax base while contending with increase in on-line retailing ➢ Financial status of the State of Illinois ➢ Financial status of Cook County ➢ Keeping up with technological advances ➢ Dealing with social media inaccurate and/or "fake" news ➢ Satisfying the public's demand for immediate and transparent information Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 24 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MANAGEMENT IN PROGRESS 2019 PROJECTS AND ISSUES Mount Prospect, Illinois January 2019 DEPARTMENT: Community Development — Economic Development and Planning & Zoning Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 South Mount Prospect Plan 2 Annexation Analyses of Unincorporated Properties South of Oakton Street and West of Higgins Creek 3 Central and Main Redevelopment Proposal 4 Golf Plaza 2 Redevelopment 5 Maple Street Lofts Redevelopment Proposal 6 Pocket Park in Downtown 7 St. John's/ISL Senior Housing Project 8 Perlmark Senior Housing at 401 E. Kensington Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 25 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL INITIATIVES 2019: SHORT-TERM ISSUES AND PROJECTS Mount Prospect, Illinois January 2019 DEPARTMENT: Community Development — Economic Development and Planning & Zoning Please list issues or projects that you would like for the village to address this next year 2019. 1 Central and Main Redevelopment 2 Golf Plaza 2 Redevelopment Completion, including access improvements and development of outlot(s) 3 Maple Street Lofts Project 4 Development of Pocket Park in Downtown 5 Occupy or redevelop 111 E. Busse building (Chase Bank) 6 RFP for redevelopment of downtown Police/Fire property 7 200-208 S. Main Street Redevelopment 8 Pedestrian improvements in the downtown district 9 Prospect Place Commons renovation/redevelopment 10 Expand workforce readiness programs in conjunction with School District 214 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 26 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MAJOR CHALLENGES Mount Prospect, Illinois January 2019 DEPARTMENT: Finance Department From your department's perspectives, what are the major challenges facing the village over the next 5 years? Financial support for the Village's capital program. The utilization of technology in the delivery of financial transaction services. Addressing funding for OPEB and pension liabilities. Finding suitable software solutions for ancillary revenue and cash management programs of Food & Beverage and Escrow Management. Fiscal impact from decisions made by our state legislature due to their precarious financial condition. Meeting the transparency needs of stakeholders for financial and other village information. Responding to changing reporting requirements for GASB and other regulatory agencies. Meeting the expectations of exceptional customer service among a wide range of needs. Some of which is generational driven. Economy — Where are we in the economic cycle? When is the next downturn? Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 27 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MANAGEMENT IN PROGRESS 2019 PROJECTS AND ISSUES Mount Prospect, Illinois January 2019 DEPARTMENT: Finance Department Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Policy Review — Pension Funding 2 P -Card Program Implementation 3 2019 Budget Wrap -Up 4 2018 Audit Prep Work 5 Utility Bill Print RFP 6 Tyler/New World — End of Year Update 7 Revised Budget -In -Brief Document Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 28 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL INITIATIVES 2019: SHORT-TERM ISSUES AND PROJECTS Mount Prospect, Illinois January 2019 DEPARTMENT: Finance Department Please list issues or projects that you would like for the village to address this next year 2019. 1 Alternative revenue solution to the issuance of vehicle stickers. 2 Conduct a review of existing third -party service providers for service improvements and management of fees and charges. 3 Expand on-line payment options for various Village transactions. 4 Electronic acceptance of vendor invoices and expand program for electronic payments to vendors. 5 Streamline and increase efficiencies by automating accounting processes with the use of business analytics. 6 Expand quarterly review of general ledger accounts. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 29 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MAJOR CHALLENGES Mount Prospect, Illinois January 2019 DEPARTMENT: Fire Debartment From your department's perspectives, what are the major challenges facing the village over the next 5 years? ➢ Increasing Diversity ➢ Annexation of Elk Grove Township ➢ Annexation Re -Development ➢ Community Outreach ➢ Reduction in Overtime ➢ Reducing Workforce Injuries ➢ Downtown Development ➢ Financial Stability ➢ Inspections and Plan Review Goals ➢ Aging Population ➢ Succession Planning ➢ Increasing Call Volume ➢ Community Risk Reduction ➢ Arson Prosecution Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 30 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MANAGEMENT IN PROGRESS 2019 PROJECTS AND ISSUES Mount Prospect, Illinois January 2019 DEPARTMENT: Fire Department Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Community Outreach 2 Community Risk Reduction 3 Succession Planning/Talent Recognition 4 School Crisis Plans 5 Emergency Management Overhaul 6 Musculoskeletal Injury Reduction and Healthy Lifestyle Awareness 7 Cancer Awareness 8 Long Term Fire Station Planning including apparatus placement and manning 9 Restructuring the Employee Go Kit Program Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 31 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL INITIATIVES 2019: SHORT-TERM ISSUES AND PROJECTS Mount Prospect, Illinois January 2019 DEPARTMENT: Fire Department Please list issues or projects that you would like for the village to address this next year 2019. 1 Future Staffing Planning 2 Department Specific Training 3 Complete all required NIMS Training 4 Issue department credit cards 5 Continue to be responsive to the needs of the Fire Department for the new Station 13 design. 6 Support for multi -department training 7 Support for advanced education 8 Completion of the Cook County Pharmaceutical Distribution Plan 9 Training on the use of the Emergency Operations Center and Emergency Operation Plan 10 Long—Term Recovery plan including sheltering and continuity of operations Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 32 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MAJOR CHALLENGES Mount Prospect, Illinois January 2019 DEPARTMENT: Village Administration — Human Resources Division From your department's perspectives, what are the major challenges facing the village over the next 5 years? ➢ Employee recruitment and retention in a tight labor market paired with increased separations due to retirement. ➢ Managing overall healthcare costs while providing comprehensive coverage. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 33 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MANAGEMENT IN PROGRESS 2019 PROJECTS AND ISSUES Mount Prospect, Illinois January 2019 DEPARTMENT: Village Administration — Human Resources Division Please list departmental projects or issues in progress (meaning there is work currently being done on them). Analysis and enhancement of merit -based increase program for non-union employees 2 Implementation of paperless new hire kits Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 34 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL INITIATIVES 2019: SHORT-TERM ISSUES AND PROJECTS Mount Prospect, Illinois January 2019 DEPARTMENT: Village Administration — Human Resources Division Please list issues or projects that you would like for the village to address this next year 2019. 1 Update Compensation and Classification Table and conduct comparable survey to ensure salary bands are still within competitive range to attract and retain top talent 2 Achieve 75% employee participation in the Village's Wellness program 3 Further development of a comprehensive onboarding experience 4 Implement Personnel Actions Module in the NWS software and train users, supervisors and managers 5 Hire and onboard P/T HR Assistant 6 Expand Leadership Training initiatives to include front-line staff Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 35 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MAJOR CHALLENGES Mount Prospect, Illinois January 2019 DEPARTMENT: Human Services Department From your department's perspectives, what are the major challenges facing the village over the next 5 years? ➢ Affordable housing for working poor, low-income seniors and persons with disabilities. ➢ Increased needs for aging population. ➢ Opioid use. ➢ Limited mental health resources for Medicaid clients and underinsured. Shortage of psychiatrists. ➢ Communicating with and providing services to our diverse population. ➢ Increased number of cases of disabled adults living with elderly parents who are no longer able to care for them. ➢ Addressing violence in general and domestic violence and its effect on the health and well being of victims and their children. ➢ Identifying and addressing chronic disease and its effect on the health of the community. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 36 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MANAGEMENT IN PROGRESS 2019 PROJECTS AND ISSUES Mount Prospect, Illinois January 2019 DEPARTMENT: Human Services Department Please list departmental projects or issues in progress (meaning there is work currently being done on them). Preparation for evaluation of and possible expansion of services at the Community Connections Center. 2 Launch of Senior Snow Shoveling and Leaf Pick Up programs. Shelter Plan- working with FD Emergency Management Coordinator. 4 Love and Logic parenting classes - Purchase and review of updated curriculum and DCFS outreach for referrals. 5 Implementation of recommendations from Diversity Engagement Outreach strategy. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 37 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL INITIATIVES 2019: SHORT-TERM ISSUES AND PROJECTS Mount Prospect, Illinois January 2019 DEPARTMENT: Human Services Department Please list issues or projects that you would like for the village to address this next year 2019. 2 3 4 5 6 7 8 6 Conduct a needs assessment to evaluate current services/programming and opportunities for growth and improvement at the Community Connections Center. Explore options for increasing youth programming i.e. after school program and support groups. Incorporate education on healthy food options, healthy choices and active lifestyles in to nursing programming and the food pantry program. Expand social service programs for seniors. Create a Human Services E Newsletter to promote programs, services and resources. Create a user-friendly manual for Client Track software program. Work with the Emergency Management Coordinator to run a live drill for a shelter set up with Human Services staff, MRC volunteers and CERT volunteers. Rebrand Conversations in English program at the Community Connections Center. Continue to work on implementation of recommendations from Diversity Engagement Outreach Strategy. Explore programming to address fair housing issues and to assist in mitigating landlord/tenant issues. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 38 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MAJOR CHALLENGES Mount Prospect, Illinois January 2019 DEPARTMENT: Village Administration -Information Technology From your department's perspectives, what are the major challenges facing the village over the next 5 years? ➢ Employee Retention ➢ New Police/Fire HQ buildings ➢ Cybersecurity Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 39 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MANAGEMENT IN PROGRESS 2019 PROJECTS AND ISSUES Mount Prospect, Illinois January 2019 DEPARTMENT: Village Administration -Information Technology Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Replace network equipment at FS 12 & 14 2 Increase Internet bandwidth and guest Wi-Fi speeds 3 Electronic Message Boards at Village Hall 4 CheckPoint firewall replacement 5 Implement Envision Strategic Planning and Performance Dashboard software 6 Overnight parking solution 7 Replace network equipment at the CCC 8 Replace network equipment at Public Works 9 Replace wireless access points (24 points -all faciliattes) Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 40 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL INITIATIVES 2019: SHORT-TERM ISSUES AND PROJECTS Mount Prospect, Illinois January 2019 DEPARTMENT: Village Administration -Information Technology Please list issues or projects that you would like for the village to address this next year 2019. 1 Fiber installation from Village Hall to new Police and Fire HQ buildings 2 Replace network equipment at Village Hall 3 Windows 10 upgrades for end users 4 Replace or retire Windows 2008 servers 5 CRM/Village mobile app evaluation/replacement 6 Design/implementation of IT areas at Police and Fire HQs Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 41 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MAJOR CHALLENGES Mount Prospect, Illinois January 2019 DEPARTMENT: Police From your department's perspectives, what are the major challenges facing the village over the next 5 years? ➢ Recruitment retention in this challenging job market ➢ Transition of all the new employees and newly promoted into their new roles ➢ Traffic congestion throughout the village Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 42 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MANAGEMENT IN PROGRESS 2019 PROJECTS AND ISSUES Mount Prospect, Illinois January 2019 DEPARTMENT: Police Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 New Headquarters 2018 design and construction for 2019 2 Field Training of new hires 3 Lexipol - Revamping of all policies and procedures 4 Deploy Citation and Crash software (Quicket) to all of patrol and records 5 Continue with additional State mandated training 6 In partnership with IT assist with role development for new Police/IT hire 7 Continue with anticipatory hires for voids filled through retirements 8 Continue research and purchase of used fitness equipment for new headquarters 9 Working with District 214 on school safety (armed retired police) Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 43 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL I INITIATIVES 2019: SHORT-TERM ISSUES AND PROJECTS Mount Prospect, Illinois January 2019 DEPARTMENT: Police Please list issues or projects that you would like for the police department to address this next year 2019. 1 New Headquarters construction 2 Complete Lexipol revamping of all policies and procedures 3 Compete deployment/training on new citation/crash software (Quicket) 4 Continue with State mandated training 5 Complete Taser deployment (mandatory carry in 2019) 6 Continue participation in NIBC (Northern Illinois Benchmarking Cooperative) focus will be recruitment retention. 7 Conduct Police recruit test compose eligibility list 8 Reinstate Gang Unit (SOU) which was suspended due to manpower shortages 9 Research training software for potential purchase to replace Relias 10 Research overnight parking software for potential purchase 11 Research and continue purchasing of used fitness equipment for new headquarters 12 Continue school safety initiative with District 214 (armed retired Police Officers) 13 Continue with anticipatory hires for voids filled through retirements Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 44 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL 14 Research purchase and deploy new smart scheduling software 15 Hire Crime Free Housing Civilian due to retirement 16 Hire Property Custodian Officer due to retirement 17 Purchase up fit 3 new squads one specialized vehicle (K-9) 18 Northwest Central CAD RMS replacement and deployment 19 Negotiate Police officer Contract with Sgts. to follow 20 Start beat meeting initiatives 12 meetings total with beat Sgts. involvement 21 Identify and train another 4-5 Crime Scene Techs (there's a shortage and lack of voluntary interest) 22 Expand our early car system in patrol (this will be imperative in the new headquarters) Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 45 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MAJOR CHALLENGES Mount Prospect, Illinois January 2019 DEPARTMENT: Public Works From your department's perspectives, what are the major challenges facing the village over the next 5 years? ➢ Aging infrastructure. ➢ Critical assessment / review of procedures and programs. ➢ "Brain Drain" — 34% of workforce eligible for retirement in next 5 years. ➢ Recruitment and retention of high quality personnel. ➢ Dissemination of information / mass communication. ➢ Identification/documentation of policies, procedures, protocols, and programs. ➢ Inadequate source of revenue for parking fund. ➢ Inadequate source of revenue for capital improvements fund. ➢ Curbside leaf collection program (obsolescence of Ford 710s). ➢ Environmental extremes (more frequent intense rainfall) ➢ Sidewalks (looming ADA changes and trip/fall lawsuits). ➢ Budget (state legislature revenue grab). ➢ NPDES and CMOM compliance requirements. ➢ Alternate water source as viable backup. ➢ Reduction in Lake Michigan water allocation / decreased water sales. ➢ Deficient infrastructure associated with annexations. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 46 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ➢ Increasing shared use of roadways between pedestrians and vehicles. ➢ Training / employee development / succession plan. 29% of staff has been with the department less than five years. ➢ Lean staff / creeping scope of work. ➢ Increase in desire for sustainable/green infrastructure ➢ Reduction in availability of recycling markets ➢ Changing people's recycling habits. Empty, Clean and Dry. Emphasis on quality recycling ➢ Increasing public involvement in public works efforts ➢ Reduction in contracted work. Increase workload for Public Works employees. ➢ Meeting service expectations ➢ Informing residents of fact versus fiction ➢ Leadership development ➢ Adapting to innovation Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 47 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MANAGEMENT IN PROGRESS 2019 PROJECTS AND ISSUES Mount Prospect, Illinois January 2019 DEPARTMENT: Public Works Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 APWA Accreditation 2 Neighborhood Street Lighting Project — Randview Highlands Phase 11 3 HVAC Improvements Public Works 4 Route 83/Kensington/Rand Intersection Phase I 5 Replacement of existing asset management/work management software 6 SCADA System PLC Replacements 7 Weller Creek Silt Removal Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 48 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL INITIATIVES 2019: SHORT-TERM ISSUES AND PROJECTS Mount Prospect, Illinois January 2019 DEPARTMENT: Public Works Please list issues or projects that you would like for the village to address this next year 2019. 1 Phase II engineering for Rand Road/Central Road/Mount Prospect Road Intersection 2 Host Household Hazardous Waste Collection Event(s) 3 Design and construct storm water detention at Burning Bush Trails Park and associated storm mainline pipe upsizing. 4 Design and construct corridor street lighting for Rand Road/Kensington Road/Route 83 intersection. 5 Construct Central Road pedestrian crossing improvements at Emerson St, Pine St and Main St. 6 Construct pedestrian crossing at Busse Av and Main St intersection. 7 Design and construct Busse Park at former Busse property (Emerson St and Busse Av intersection). 8 Pedestrian Crossing Improvements at Emerson St/Northwest Hw, Route 83/Northwest Hw and Route 83/Prospect Av. 9 Construction of New Sidewalk Along Golf Road and Rand Road 10 Installation of Salt Brine Maker 11 Village Hall Parking Deck Lighting Upgrades 12 Melas/Meadows Bridge Phase I design 13 George Street Bridge Improvements Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 49 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL 14 Streetlight LED Retrofits 15 Residential Streetlight Installation — Randview Highland 11 16 Downtown Parking Wayfmding Signage 17 Large Truck Vehicle Lift 18 Street Improvement Program 19 Dempster and Linneman Pedestrian Crossing Improvements 20 Construction of Prospect Meadows Storm Sewer Improvements 21 Construction of Neighborhood Drainage Improvements 22 Water Reservoir Rehabilitation Tank 5E 23 Fairview Lift Station Rehabilitation 24 Booster Station 4 Motor Control Panel Replacement 25 Replacement of 4,000 Linear Feet of Water main 26 Lining of 30,000 Linear Feet of Combined and Separate Sanitary Sewer Main 27 Research and Potential Recommendation of Storm Water Utility Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 50 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MAJOR CHALLENGES Mount Prospect, Illinois January 2019 DEPARTMENT: Village Administration From your department's perspectives, what are the major challenges facing the village over the next 5 years? ➢ Continuing to be as transparent as possible, given the expectations of stakeholders and logistics for each project or topic. ➢ Anticipating the local political climate, given upcoming elections in 2019 and 2020 and the added interest of local residents in the government process. ➢ State of Illinois budget uncertainties, and their potential impact on operating costs, labor relations, and other goals. ➢ Being responsive to citizens while balancing timeliness, accuracy and available resources ➢ The impact of grassroot organizations on various established Village policies and protocols — such as public meeting expectations, Village ordinances, and availability of information on the website. ➢ The possibility of an economic downturn and its impact on the Village's operations. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 51 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MANAGEMENT IN PROGRESS 2019 PROJECTS AND ISSUES Mount Prospect, Illinois January 2019 DEPARTMENT: Village Administration Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Village Branding and Imaging Plan 2 File Vault Digitization 3 South Side Annexation — Final Pieces 4 Downtown Parking Improvements — Commuter Parking in Emerson Street Parking Deck 5 District 214 Innovative Partnership Grant — kick off of program and identification of expansion options. 6 Begin discussions for a CBA with Public Works (select employees) 7 Continuing to research options for an additional Downtown crossing of the UP Northwest Line. 8 Implementation of the Downtown Intersections Report recommendations (PW?) (TOP priority, Mgmt, 2018) 9 Strategy to move forward with the signalization of the entrances as Walmart/Mt. Prospect Pointe. 10 Elk Grove Fire Protection District Agreement (TOP Priority, Mgmt, 2018) 11 Levee 37 pump improvement and comp storage (HIGH Priority, Mgmt, 2018) Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 52 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL INITIATIVES 2019: SHORT-TERM ISSUES AND PROJECTS Mount Prospect, Illinois January 2019 DEPARTMENT: Village Administration Please list issues or projects that you would like for the village to address this next year 2019. 1 Better Utilization and Refresh of Experience Mount Prospect Website 2 MPEI — increasing participation and establishing a long range plan 3 Electronic Message Boards installed and running in Village Hall. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 53 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL SECTION 3 VILLAGE OF MOUNT PROSPECT IMPLEMENTATION PLAN 2019 - 2024 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 54 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL Village of Mount Prospect Goals 2024 Development: Balancing Preservation, Revitalization, Growth Business: Strong Local Economy, Support for Innovation, Entrepreneurialism and Small Business Infrastructure: Well -Designed, Well -Maintained Public Spaces and Facilities Cultural Climate: Honoring History, Heritage and Diversity Commercial Business District: Vibrant Downtown and Commercial Areas Governance: Financially Sound, Providing Exceptional Service Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 55 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL GOAL I DEVELOPMENT; BALANCING PRESERVATION, REVITALIZATION, GROWTH ► Objectives 1. Attract local and regional customers to Mount Prospect with lively restaurant establishments, shopping choices and a variety of recreational opportunities 2. Facilitate restaurant/shopping development 3. Ensure a continuum of housing opportunities meets residents' evolving lifestyles to allow residents to maintain their connection to Mount Prospect, including senior and young families 4. Upgrade single family housing stock 5. Expand the development of Downtown, Kensington Business Center and the Southside 6. Solicit development proposals 7. Promote "small space" commercial development 8. Enhance tax base through economic development and business investment ► Value to Residents 1. Protection and enhancement of property values 2. More reasons to live in Mount Prospect 3. Increased housing options in Mount Prospect 4. More choice for your leisure time 5. Opportunities to live an active, healthy life style 6. A community for all family generations Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 56 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Challenges and Opportunities 1. Attracting more restaurants and entertainment venues to Mount Prospect 2. Determining the Village's role and incentives 3. Connecting Northside and Southside — the rail tracks as a community "divider" 4. Aging, antiquated single family housing stock needing modernization or replacement, including decline EAV 5. Rise and aggressive NIMBY 6. Expectations of retail business versus reality 7. Cook County fax system and taxes impacting residential and commercial development 8. Village's role in land use and development regulations 9. Tapping the advantage of rail station and convenient access to Chicago 10. Developing high end rental opportunities 11. Sprinkler requirement and the impact on single family housing upgrade 12. Upgrading older multi -family developments 13. Helping homeowners — old and new — to upgrade their homes 14. Working with absentee property owners 15. Increasing costs of construction PRIORITY ST ST ST ST ST ST ST LT LT LT LT LT LT LT LT ► Actions 2019 ** 1. South Mount Prospect Plan and Annexation Strategy Mgmt PRIORITY 6 2017 2. Senior Housing: Direction and Village Actions M/VB 6 • Continuum of Caring (the Mooring) • Senior Housing Program (Housing Assistance) 3. 105 Main Redevelopment (Sakura) Strategy Mgmt 5 OTH 4. Code Enforcement/Compliance and Property Maintenance Code: Mgmt 4 Performance Report, Policy Direction and Village Actions M/VB 5. Single Family Homes Reinvestment/Development Code Update Mgmt Mgmt 2017 6. Community Sustainability Strategy and Plan: Development Mgmt Mgmt • Initiatives Inventory OTH • Website 7. Food Ordinance: Review and Adoption (including Food Trucks) Mgmt Mgmt 8. Crime — Free/Rental Housing Ordinance: Review Mgmt Mgmt Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 57 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Actions 2019 9. River Trail Parks District (IGA): Flood Control M/VB PRIORITY 3 10. Cannabis Preparation M/VB 3 11. Elk Grove Rural Fire Protection District Agreement Mgmt 2 2017 12. Prospect Place Renovation/Redevelopment Mgmt 2 • Promotion for Retail Space 13. Southside Clean Up/Beautification M/VB 2 * 14. Annexation: Forest River Mgmt 1 • Litigation with Forest River Fire Protection District 2017 • Annexation Negotiation 15. Oakton Area Clean Up Action Plan M/VB 1 • Assessment Report ► Management in Progress 2019 1. Annual CDBG Report MIP 2. Annual Single Family Rehabilitation MIP 3. Single Family Home Construction MIP 4. St. John's/15L Senior Housing Project [88 units] (Assisted Mgmt Living/Memory Loss) 5. Pelmark Senior Housing at 401 E. Kensington [75 units] Mgmt (Independent/Affordable) Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 58 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL GOAL 2 BUSINESS: STRONG LOCAL ECONOMY, SUPPORT FOR INNOVATION, ENTREPRENEURIALISM AND SMALL BUSINESS ► Objectives 1. Engage commercial landlords to attract and grow small businesses 2. Identify and market to specific business segments 3. Investigate needs of tech -savvy business to foster growth in the sector 4. Attract businesses with a regional customer base 5. Develop policies to retain businesses 6. Foster a climate for innovation and entrepreneurship 7. Utilize data to focus business development efforts 8. Develop an effective business incubator and accelerator for facilities and programs ► Value to Residents 1. Support to start and grow your business in Mount Prospect 2. Working near home resulting in more family and leisure time 3. Strong working relationship between the Village and businesses/ the Chamber of Commerce 4. Business friendly Village government 5. Support for appropriate home based businesses with no impacts on the neighborhoods 6. Small businesses working together for a stronger, diverse local economy Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 59 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Challenges and Opportunities 1. Vacant and underutilized commercial properties 2. Dynamic and productive partnership with Economic Development and Commission, Chamber of Commerce, Downtown Merchants Association 3. Attracting businesses to Mount Prospect 4. Space for major community events 5. Business development opportunities on the Southside with infrastructure 6. IDOT requirements and regulations 7. Competition from neighboring communities 8. Illinois and Cook County tax system 9. Defining the Village's policies and role in small business development 10. Developing and financially supporting Village business incentives 11. Leveraging educational institutions partnerships 12. Future direction of TIF 13. Attracting technology related businesses 14. Developing and maintaining technology infrastructure to support small businesses 15. Developing partnerships to support small businesses 16. Limited space/land for a major new business PRIORITY ST ST ST ST ST ST ST ST LT LT LT LT LT LT LT LT ► Actions 2019 1. Randhurst Vacant `Big Boxes": Status, Direction and Village M/VB PRIORITY 7 Actions (Carsons) 2. Vacant Commercial: Inventory, Assessment Report with M/VB 5 Options, Direction and Village Actions 3. United Airlines Property Redevelopment Mgmt 4 2017 4. Randhurst Outparcel Development (2) M/VB 4 5. Video Gaming: 1 Year Evaluation M/VB Mgmt 6. Warehouse Business Attraction: Outcomes, Strategy Direction M/VB 1 and Village Actions 7. Hotel/Conference Center/Meeting Space/Banquet Facility: Mgmt 0 Market Analysis and Feasibility Study, Location M/VB OTH 8. Major Corporations Attraction Strategy M/VB 0 (linking to Branding/Marketing) Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 60 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Management in Progress 2019 1. Business Outreach/Visitation Program Reports MIP 2. Hobby Lobby Vacancy: Replacement Business MIP 3. Workforce Readiness Program (with School District 214) Mgmt ► On the Horizon 2020 — 2024 1. MPEI Phase 2 — Incubator/Shared Space OTH Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 61 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL GOAL 3 INFRASTRUCTURE: WELL-DESIGNED, WELL- MAINTAINED PUBLIC SPACES AND FACILITIES ► Objectives 1. Design and implement upgrades, improvements and maintenance for optimum mobility and system sustainability, including pedestrian safety 2. Provide reliable dedicated funding source for each infrastructure component — flood control, water and sewer 3. Communicate with state and county highway departments to resolve troublesome intersection issues with funding mechanism for possible solutions 4. Ensure sustainable public spaces, facilities and systems that match our needs 5. Provide reliable funding source for roads 6. Improve and maintain infrastructure facilities and systems for public health and safety 7. Protect our Village infrastructure investment ► Value to Residents 1. Protection from flooding 2. Quality Village streets for efficient travel 3. Reliable, quality utilities services necessary for suburban living 4. More bikeable, pedestrian friendly community 5. Convenient access to the Chicago metro area 6. Protection of property values Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 62 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Challenges and Opportunities 1. Making Mount Prospect a more walkable, pedestrian friendly community 2. Flooding in certain areas and defining Village role and actions 3. Addressing substandard infrastructure in annexed areas: assessing condition and available funding for improvements 4. Increased traffic flow and congestion 5. Reduced federal and state funding and grants 6. Considering "sustainability" and its application to Mount Prospect 7. Developing funding sources for maintaining existing Village infrastructure and building new infrastructure 8. Planning and funding for future Village infrastructure and facilities 9. Aging Village infrastructure with deferred maintenance 10. Rising construction and maintenance costs 11. Funding for large scale projects and determining fund capacity using debt and other sources 12. Inadequate revenue for parking fund and capital projects 13. Unanticipated events — major storms, infrastructure failures, natural disasters — impacting the Village 14. Applying "Complete Streets" concepts to Village infrastructure projects PRIORITY ST ST ST ST ST ST LT LT LT LT LT LT LT LT ► Actions 2019 ** 1. Downtown Pedestrian Crossing Mgmt PRIORITY 6 a. Emerson/Central 2017 b. Main/Busse c. Pine/Central 2. Levee 37/Northeast Neighborhood Plan Mgmt 5 M/VB 2017 3. Rand/Central Traffic Study: Engineering Design Phase 2, M/VB 5 Funding * * 4. Flood Control, Drainage and Stormwater Management: Report, M/VB 4 Direction and Funding Mechanism 5. Algonquin Road Improvements (IDOT) Mgmt Mgmt OTH 6. Backyard Drainage Improvements Policy: Direction, Mitigation, MP Mgmt Public Information, Enforcement of "Ditches" 7. Relations/Strategy with IDOT: Key Issues, Direction and M/VB Mgmt Village Actions Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 63 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Actions 2019 ** S. CIP Projects: Review, Project Priority, Funding Mechanism 9. Complete Streets: Policy Development and Direction 10. Private Fiber between Village Buildings: Direction and Funding 11. Sidewalk Policy and Program: Priority and Funding ($1 million) 12. Corridor Street Light: Report with Options, Direction and Village Actions 13. Crosswalks for Central Road 14. Sidewalk Snow Removal Policy: Report and Direction ► Management in Progress 2019 PRIORITY M/VB Mgmt Mgmt Mgmt Mgmt 3 M/VB 3 2017 4. M/VB 3 M/VB I 2 M/VB 0 1, Annual Sewer Televising/Condition Assessment MIP 2. Annual Sanitary Sewer Flow Monitoring MIP 3. SCADA System PC Upgrades MIP 4. Bridge Inspections MIP 5. Traffic Control Enforcement OTH 6. Large Truck Vehicle Lift Mgmt ► Major Projects 2019 1. Public Safety Building: Construction 2017 2. Busse Road Improvements MIP 3. Street Light LED Conversion (Retrofit) MP 4. Golf Road Improvement (IDOT) MP 5. Tree Planting Program MP 6. Route 83/Kensington/Rand Intersection: Phase 1 Mgmt 7. Neighborhood Street Lights: Randview Highlands Phase II Mgmt 8. Rand Road/Central Road/Mount Prospect Road Intersection: Mgmt Phase 2 Engineering 9. Burning Bush Trails Park Stormwater Detention: Design and Mgmt Construction 10. Rand Road/Kensington Road/Route 83 Intersection Street Mgmt Lighting: Design and Construction Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 64 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Major Projects 2019 11. Central Road Pedestrian Crossings: Construction Mgmt OTH a. Emerson Street OTH 4. Evergreen/Main Pedestrian Crossings Improvements b. Pine Street 5. Stormwater Utility: Direction on Stormwater Master Plan OTH c. Main Street OTH 12. Busse Avenue/Main Street Intersection Pedestrian Crossing: Mgmt Construction 13. Pedestrian Crossing Improvements Mgmt a. Emerson Street/Northwest Highway b. Route 831Northwest Highway c. Route 83/Prospect Avenue d. Dempster/Linneman 14. New Sidewalk: Construction Mgmt a. Golf Road b. Rand Road 15. Salt Brine Maker Mgmt 16. Village Hall Parking Deck Lighting: Upgrade Mgmt 17. Melas/Meadows Bridge Phase 1: Design Mgmt 18. George Street Bridge Improvements Mgmt 19. Prospect Meadows Storm Sewers Improvement: Construction Mgmt 20. Neighborhood Drainage Improvements Mgmt 21. Water Reservoir Rehabilitation Tank 5E Mgmt 22. Fairview Lift Station: Rehabilitation Mgmt 23. Booster Station 4 Motor Control Panel: Replacement Mgmt 24. Water Main Replacement: 4,000 Linear Feet Mgmt 25. Combined and Separate Sanitary Sewer Main: 30,000 Linear Mgmt Feet Lining ► On the Horizon 2020 — 2024 1. Dempster Road Improvements (IDOT) OTH 2. Central/Northwest Pedestrian Crossings Improvements OTH 3. 200 South Main Pedestrian Crossings Improvements OTH 4. Evergreen/Main Pedestrian Crossings Improvements OTH 5. Stormwater Utility: Direction on Stormwater Master Plan OTH 6. Bike — Pedestrian Plan — Phase 3 OTH 7. Central/Weller Pedestrian Crossing OTH Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 65 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL GOAL 4 CULTURAL CLIMATE: HONORING HISTORY, HERITAGE AND DIVERSITY ► Objectives 1. Ensure Village policies and practices honor and advance our community character as a diverse, family friendly and connected community 2. Demonstrate commitment as an inclusive community with accessibility for all demographic groups 3. Develop partnerships with business and other governmental units to cultivate opportunities for stakeholder engagement 4. Feature citizen accomplishments, local celebrities and other points of interests 5. Expand learning opportunities and community awareness about diverse cultures — history and traditions 6. Foster a sense of community optimism 7. Encourage connection of "community neighborhoods" 8. Host events that appeal to a wide diversity of residents 9. Target younger audiences so that the community can enjoy the benefit of new, contemporary thinking and to ensure leadership succession ► Value to Residents 1. Everyone welcome in Mount Prospect 2. Understanding, appreciating and learning from different cultures and ages 3. Our children make the choice to return to Mount Prospect to raise their families 4. Opportunities to contribute to a better Mount Prospect community 5. Celebrating and using the historic roots of Mount Prospect 6. Successful community events and festivals bringing people together Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 66 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Challenges and Opportunities 1. Developing residents' ownership and pride in Mount Prospect PRIORITY ST 2. Becoming an "age friendly" community as senior population grows ST 3. Politicization of Village governance processes ST 4. Fragmentation of community with separate agendas and personal threats ST 5. Apathy among many Village residents ST 6. Pressure to address national and international issues and losing the ST Mgmt mission and focus on community service 7. Informing the community with accurate information, and timely ST 5. response to disinformation and misinformation M/VB 8. Developing effective methods for engaging the community LT 9. Supporting an "inclusive community" — one community LT 10. Educating new residents about Mount Prospect's tradition and LT community values 11. Inadequate local transportation options making it difficult for residents LT to access local services 12. Language barriers with clients needing services LT 13. Limited resources for low income/Medicaid clients requiring mental LT health services 14. Understanding and appreciating different cultures - their values, heritage LT and traditions 15. Influences from outside forces LT 16. Partnering with community organizations LT 17. Prioritizing and responding to different cultures and different LT generations ► Actions 2019 1. Community Outreach: Action Plan M/VB PRIORITY 6 2. Civic Academy: Best Practices, Direction, Village Actions M/VB 4 3. Community Festivals and Events Enhancement: Report with M/VB 3 Options and Direction 4. Children Amenities/Events in Downtown Mgmt 1 2017 5. Next Sister City: Direction M/VB 0 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 67 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Management in Progress 2019 I . Celebration of Cultures (2nd year) 2017 2. Outreach to School Social Work MIP 3. Civic Events Sign Conversion (to Cellular) Mgmt 4. Diversity Engagement Outreach Strategy: Recommendations Mgmt Implementation (including Cultural Competency) 5. Love and Logic Parenting Classes: Curriculum Update Mgmt 6. Shelter Plan Mgmt 7. Community Connections Center: Needs Assessment Mgmt 8. User Friendly Manual for Client Track Software Mgmt 9. Human Services eNewsletter: Creation Mgmt 10. Social Service Program for Senior: Grant Funding and Voucher Mgmt for Transportation 11. Kickin with Cops Summer Soccer Program Mgmt 12. National Night Out Mgmt 13. Shopping with Cops Mgmt 14. Five -0 — 5K Run Mgmt 15. Citizen's Police Academy Mgmt 16. Culver's Butter Burgers & Badges Event Mgmt Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 68 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL GOAL 5 COMMERCIAL BUSINESS DISTRICT: VIBRANT DOWNTOWN AND COMMERCIAL AREAS ► Objectives 1. Create a unique and vibrant sense of place — contemporary, family -friendly and having a lively feel 2. Create a flexible vision of Downtown that is reflective of market conditions 3. Place strategic destination opportunities for commuters, residents, visitors, customers and others 4. Attract businesses and residential development projects to Downtown 5. Partner with business organizations to make our commercial business districts attractive destinations 6. Facilitate traffic and pedestrian movements and stimulate commercial activity 7. Improve traffic movement in Downtown 8. Become a more pedestrian friendly Village and community 9. Create new value in Downtown ► Value to Residents 1. Convenient and quality places to eat and shop 2. Acceptable, predictable travel times within Mount Prospect 3. More reasons to go Downtown 4. Opportunities to start and grow a business in Mount Prospect 5. More pedestrian friendly community 6. Opportunities to live near work 7. Protection of property values Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 69 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Challenges and Opportunities 1. Parking in Downtown PRIORITY ST 2. Building Mount Prospect's brand as a place to do business and a place ST Mgmt to patronize businesses M/VB 3. Loss of momentum with the development community ST 4. NIMBY and resistance to change, to redevelopment and to new ST 5 development 5. Positive reputation as a "Great Place to Have a Business" ST 6. Actions by State government impacting development, redevelopment ST and business investment/reinvestment 7. Aging and deteriorating commercial centers and corridors LT 8. Landlords and property owners not maintaining or investing in upgrades LT for their buildings 9. Having housing amenities and nightlife for millennial generation LT 10. Getting more residents to come to Downtown to shop and eat LT 11. Having more residents living Downtown LT 12. Vacant buildings and visual blight LT 13. Lack of daytime population in Downtown LT 14. Degree of Village regulation versus being "business friendly" LT 15. Revising the Zoning Code to reflect goals and vision LT 16. Code Enforcement: Compliance processes and results LT 17. Defining and funding the Village role LT 18. Uncertain global, national, and state economy LT ► Actions 2019 * * 1. Maple Street Lofts Development * * 2. Central and Main Development * * 3. Block 56 Old Police/Fire Property Redevelopment 4. Metra/Union Pacific Advocacy: Key Issue, Direction and Village Actions 5. Mount Prospect Pointe Development PRIORITY Mgmt 7 M/VB 2017 Mgmt 7 M/VB 2017 M/VB 5 M/VB 5 Mgmt Mgmt M/VB 2017 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 70 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Actions 2019 1 PRIORITY 6. Kohl's Shopping Center/Hobby Lobby: Tenant Mgmt Mgmt 3. Main/Evergreen Redevelopment OTH OTH OTH 7. Park Terrace Development M/VB Mgmt 8. Elevator and Parking Garage (Westside): Direction and Funding M/VB Mgmt 9. Downtown Rail Crossings: Research Options, Report and Mgmt Direction 10. Mount Prospect Station M/VB Mgmt 11. Parking Marketing to Commuters: Direction and Village Actions M/VB Mgmt 12. Busse Pocket Park Design and Funding M/VB Mgmt 13. 20 West Development — Next Phase: Direction and Village M/VB 3 Actions (including Restaurant) 14. Golf Plaza 2 Redevelopment Mgmt 1 OTH 15. 200 S. Main Street Redevelopment: Options Mgmt 0 16. Grocery Store in Downtown: Direction and Actions M/VB 0 17. Chase Building: Direction and Village Actions M/VB 0 18. Metra Station Relocation East M/VB 0 ► On the Horizon 2020 — 2024 1. Additional Events/Festivals in Downtown OTH 2. Downtown Broadband/Internet Infrastructure OTH 3. Main/Evergreen Redevelopment OTH 4. Southside Corridor Marketing Program OTH Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 71 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL GOAL 6 GOVERNANCE: FINANCIALLY SOUNDLY, PROVIDING EXCEPTIONAL SERVICE ► Objectives 1. Examine the municipal service model (core services, level of services and delivery systems) to identify areas for improvement 2. Maintain a solid fiscal position through active stewardship of Village finances and resources 3. Explore and evaluate cost options for provision of core services through consolidation or privatization 4. Ensure policies are responsive to changing local and regional dynamics 5. Maintain a positive political atmosphere by adherence to our community principles 6. Develop and maintain productive local and regional relationships 7. Continue to hire/retain a top quality Village workforce dedicated to serving the community ► Value to Residents 1. Service value for taxes and fees 2. Village services responsive to resident and business needs 3. Opportunities to become engaged in the Village governance and planning processes 4. Convenient, easy access to Village information and services 5. Village services delivered in the most cost effective, economical manner 6. Timely response for a service request - emergency and non -emergency Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 72 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Challenges and Opportunities I . Potential loss of state shared revenues from the State of Illinois PRIORITY ST 2. Keeping up with technological changes to improve customer service and ST business efficiency 3. Maintaining sound communications with residents and businesses in a ST changing communications environment 4. Public safety and other pension liabilities with increasing contribution ST requirements and pressure on property tax levy and general revenues 5. Balancing fiscal conservatism with funding the service needs of the ST community 6. Impact of current anti -law enforcement sentiment and generational ST differences on police recruitment and retention 7. Financial status and property tax assessment structure in Cook County ST 8. Communicating and reaching the varied population of Mount Prospect LT 9. Delivering Village services in the most cost effective, efficient manner LT with high level of customer satisfaction 10. Seeking accurate feedback from our residents and businesses LT 11. Determining how to involve diverse population in Village government LT and governance 12. Upcoming retirements in Police Leadership Team (17 of 19 in 5 years) LT 13. Federal and state government mandates and regulatory requirements LT 14. Hiring and retaining a top quality Village workforce dedicated to LT serving the Mount Prospect community 15. Aging population with increasing demands for Fire/EMS services LT 16. Maintaining sales tax base while contending with increasing on-line LT retailing 17. Acute care facilities with increasing requests for Fire/EMS services LT Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 73 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Actions 2019 1 PRIORITY 1. Chicago Executive Airport City Position and Advocacy M/VB 6 2. Proactive Village Communications Strategy: Best Practices, M/VB 5 3. Report with Options and Direction MIP 4. 3. Community Branding Mgmt 4 MIP 6. M/VB MIP 4. CRM Implementation Mgmt Mgmt Village Wide P -Card Program: Implementation MIP 2017 Informa Cast Solution — Phase 2: Expansion 5. Pension: Funding Policy Mgmt Mgmt 11. Police Software: Upgrades OTH 12. 6. OPEB: Direction Mgmt Mgmt MIP 14. OTH MIP 7. Cyber Security: Assessment, Report M/VB Mgmt 8. Alternative Revenue Report and Direction Mgmt Mgmt (Vehicle Stickers — $1.6 million) 9. Illinois Fire Chief's Report and Direction Mgmt Mgmt • Fire Station Plan 10. Compensation and Classification Survey and Table: Update, Mgmt Direction and Funding 11. Village Social Media Policy: Direction M/VB 3 12. Community Safety Action Plan: Expectations and Direction M/VB 2 ► Management in Progress 2019 1. Police Testing MIP 2. Gang Unit (SOU): Reinstate Mgmt 3. Annual Strategic Plan: Update MIP 4. New World Servers/Software: Upgrade MIP 5. Development Permit Review Process MIP 6. Audit Pamphlet MIP 7. Fire Strategic Plan MIP S. Village Wide P -Card Program: Implementation MIP 9. Informa Cast Solution — Phase 2: Expansion MIP 10. Electronic Personnel Action Form (PAF) MIP 11. Police Software: Upgrades MIP 12. eBilling/Online Payment: Development MIP 13. Public Works Accreditation and Self Assessment MIP 14. Shelter Plan: Sites, Training Volunteers MIP 15. Vendor Invoices and Payments: Electronic MIP Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 74 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Management in Progress 2019 16. Onboarding: Online and Use of DocuSign MIP 17. Fire Accreditation: Step 2 - Application MIP 18. Cash Management Software Report MIP 19. Cartegraph Update to Cloud Based Server MIP 20. Northwest Central Dispatch CAD/RMS Replacement MIP 21. Video Series for You Tube: FAQ MIP 22. Personnel Files to Digital Storage: Funding MIP 23. Leadership Academy 2019 MIP 24. Social Media Groups: Analytics Development MIP 25. Wellness Initiative (Bio Metrics Testing, Team Building, MIP Picnics, etc.) 26. Envisio Performance Metrics and Dashboard OTH 27. File Vault Digitalization OTH 28. Household Hazardous Waste Collection Program: Expansion M/VB 29. NIMS Training and Certification Mgmt 30. Disaster Exercise: Completion/Report Mgmt 31. Online Permitting through Citizenserve: Implementation Mgmt 32. Historic Record Keeping (Citizenserve and Laserfiche): Mgmt Completion 33. Hoarding, Nuisance and Deteriorated Structures: Training Mgmt 34. Social Media: Instagram Mgmt 35. Text Method for Communications: Emergency and Mgmt Non -Emergency 36. Budget -In -Brief Document: Revision Mgmt 37. Utility Bill Print: RFP Mgmt 38. General Ledger Accounts: Expanded Quarterly Review Mgmt 39. Automating Accounting Processes Mgmt 40. Electronic Payments Expansion: Electronic Vendor Invoices Mgmt 41. Online Payment Options: Expansion Mgmt 42. Third Party Service Providers: Review Mgmt 43. Community Risk Reduction: Community Education Program Mgmt 44. School Crisis Plan and Training Mgmt 45. Cancer Awareness: Policy and Program Mgmt 46. Fire Employee Go Kit Program Mgmt 47. Active Shooter Training Mgmt 48. Cook County Pharmaceutical Distribution Plan: Completion Mgmt 49. Long Term Recovery Plan Mgmt • Shelter • Continuity of Operations Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 75 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Management in Progress 2019 50. Paperless New Hire Kits Mgmt 51. Non -Union Employees Merit Based Increase Program: Mgmt Enhancement 52. Personnel Actions Module (New World) Implementation Mgmt 53. Wellness Program (75% Participation Goal) Mgmt 54. CCC Network Equipment: Replacement Mgmt 55. Public Works Network Equipment: Replacement Mgmt 56. Wireless Access Points — All Village Facilities: Replacement Mgmt 57. Fiber Installation: Village Hall to Police/Fire Mgmt 58. Village Hall: Network Equipment Replacement Mgmt 59. Windows 2008 Servers: Replacement Mgmt 60. CRM/Village Mobile App Replacement Mgmt 61. Police Field Training for New Hires: Completion Mgmt 62. Citation and Crash Software (Quicket): Deployment Mgmt 63. Fitness Equipment for New Police Headquarters: Purchase Mgmt 64. School Safety with School District 214 (Armed Retired Police) Mgmt 65. Police Recruit Test Mgmt 66. Relias Replacement: Direction Mgmt 67. Overnight Parking Software: Purchase Mgmt 68. Police Smart Scheduling Software Mgmt 69. Crime Free Housing Civilian: Hire Mgmt 70. Police Property Custodian Officer: Hire Mgmt 71. Specialized Police Vehicles: Purchase Mgmt 72. Labor Negotiations and Contract: MAP Unit Patrol/Sergeants Mgmt 73. Mount Prospect Website: Refresh Mgmt ► Major Projects 2019 1. Village Hall Lobby Message Board: Upgrade Mgmt 2. Community Room AV Equipment: Upgrade Mgmt 3. Public Works HVAC Improvements Mgmt 4. Electronic Message Board at Village Hall: Installation Mgmt Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 76 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► On the Horizon 2020 — 2024 1. Fire Fees: Review (EMS) 2. Stormwater Fees: Direction 3. Automatic License Plate Reader OTH OTH OTH Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 77 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL SECTION 4 ACTION AGENDA 2019 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 78 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL Policy Agenda 2019 Village of Mount Prospect Targets for Action TOP PRIORITY South Mount Prospect Plan/Annexations Chicago Executive Airport: City Position and Advocacy Maple Street Lofts Central and Main Development Levee 37/Pump Improvement/Flood Control Metra/Union Pacific: City Position and Advocacy HIGH PRIORITY Downtown Pedestrian Crossings Randhurst Vacancy Strategy Block 56 Development Senior Housing/Aging in Place United Airlines Property Development 105 Main Redevelopment Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 79 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL Policy Agenda 2019 Village of Mount Prospect ► Targets for Action 1. South Mount Prospect Plan/Annexations 2. Chicago Executive Airport: City Position and Advocacy 3. Maple Street Lofts 4. Central and Main Development 5. Levee 37/Pump Improvement/Flood Control 6. Metra/Union Pacific: City Position and Advocacy 7. Downtown Pedestrian Crossings 8. Randhurst Vacancy Strategy 9. Block 56 Development 10. Senior Housing/Aging in Place 11. United Airlines Property Development 12. 105 Main Development 13. Rand/Central Traffic Study: Engineering Design Phase 2 14. Flood Control, Drainage and Stormwater Management 15. Randhurst Outparcel Development (2) 16. Civic Academy Development 17. Community Branding 18. Community Outreach Action Plan 19. Code Enforcement/Compliance and Property Maintenance Code 20. Vacant Commercial: Inventory, Assessment Report Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 s0 PRIORITY PRIORITY TOP HIGH Top 6 - Top 6 - Top 6 - Top 6 - Top 4 - Top 4 - High 3 6 High 2 5 High 3 4 High 1 4 High 1 4 High 0 4 3 3 2 3 1 3 1 3 1 3 1 2 1 1 0 0 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 s0 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL Management Agenda 2019 Village of Mount Prospect Targets for Action TOP PRIORITY Community Sustainability Strategy: Development Downtown Rail Crossings: Research Report Parking Marketing to Commuters Elevator and Parking Garage Video Gaming: 1 Year Evaluation Report Mount Prospect Pointe Development IDOT Strategy: Village Position and Advocacy HIGH PRIORITY Single Family Homes Reinvestment/Development Code Update Cyber Security Report CIP: Projects and Funding Pension: Funding Policy Backyard Drainage Improvements Policy Alternative Revenues Report Algonquin Road Improvements Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 81 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL Management Agenda 2019 Village of Mount Prospect ► Targets for Action 1. Community Sustainability Strategy: Development 2. Downtown Rail Crossings: Research Report 3. Parking Marketing to Commuters 4. Elevator and Parking Garage 5. Video Gaming: 1 Year Evaluation Report 6. Mount Prospect Pointe Development 7. IDOT Strategy: Village Position and Advocacy 8. Single Family Homes Reinvestment/Development Code Update 9. Cyber Security Report 10. CIP: Projects and Funding 11. Pension: Funding Policy 12. Backyard Drainage Improvements Policy 13. Alternative Revenues Report 14. Algonquin Road Improvements 15. Complete Streets: Policy Development 16. Mount Prospect Station 17. Kohl's Shopping Center/Hobby Lobby: Tenant 18. CRM Implementation 19. OPEB: Direction 20. Compensation and Classification Survey and Table 21. Crime — Free/Rental Housing Ordinance: Review 22. Busse Pocket Park 23. Food Ordinance: Review and Adoption 24. Illinois Fire Chief's Report 25. Park Terrace Development Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 82 PRIORITY PRIORITY TOP HIGH Top 5 - Top 5 - Top 5 - Top 5 - Top 4 - Top 4 - Top 4 - High 3 7 High 3 6 High 2 5 High 3 4 High 2 4 High 2 4 High 1 4 2 3 2 2 1 2 1 2 1 1 1 1 0 3 0 3 0 2 0 1 0 0 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 82 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL Action Outlines 2019 Village of Mount Prospect Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 83 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL GOAL 1 DEVELOPMENT; BALANCING PRESERVATION, REVITALIZATION, GROWTH ACTION: SOUTH MOUNT PROSPECT PRIORITY PLAN/ANNEXATIONS Policy — Top Key Issues Activities/Milestones Time • Rural Fire District 1. Conduct neighborhood meeting 6/19 • Mobile Park: 2. COW: Draft Plan Review 7/19 Recommendations 3. Planning and Zoning: Review 8/19 • Annexation 4. Decision: Plan Adoption 9/19 • Special Service Area 5. Decision: Annexation/Special Service Area 10/19 • Fire/EMS Agreement 6. Draft Agreement — Fire/EMS 2020 Responsibility: Community Development Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 84 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ACTION: SENIOR HOUSING/AGING IN PLACE PRIORITY Policy — High Key Issues Activities/Milestones Time • Senior Housing A. St. Johns/151 Senior Housing Project (88 • City Role units) • Senior Family Home 1. Issue building permit 5/19 Rehab 2. Construction 6/19-8/20 • Senior Needs Gap B. Perlmark Senior Housing Project at 401 E. • Partners Kensington (75 unit complex) • Funding 1. Planning and Zoning Review 3/19 2. Decision: Adoption 7/19 3. Submit permit 8/19 4. Issue permit 10/19 — 10/20 5. Construction C. Single Family Home Rehabilitation 1. Prepare report: research, "best 8/19 practices" options and recommendations 2. COW: Discussion and Direction 9/19 3. Prepare budget amendment 1/20 D. Senior Assessment Report 1. Conduct Focus Group with Seniors — 7/19 with Stakeholders 2. Prepare report: assessment and analysis 9/19 3. COW: Discussion and Direction 9/19 Responsibility: Building and Inspection Services/Human Services ACTION: 105 MAIN REDEVELOPMENT PRIORITY Policy — High Key Issues Activities/Milestones Time • Development Project 1. Continue working with property owner Ongoing • Site Cleanup 2. Determine redevelopment options 7/19 3. Board Report 8/19 4. Receive development proposal/site cleanup 12/19 Responsibility: Community Development Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 85 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ACTION: COMMUNITY SUSTAINABILITY STRATEGY: PRIORITY DEVELOPMENT Mgmt—Top Key Issues Activities/Milestones Time • City Role 1. Inventory Existing Village programs, 5/19 • Definition: services, projects "Sustainability" 2. Prepare report and game plan 6/19 • Current Village 3. Board Report 6/19 Activities 4. Launch "Sustainability" Webpage 7/19 • "Best Practices" 5. Create Village Team for Sustainability 7/19 • Potential Actions 6. COW: Framework for the Future 8/19 • Climate Change Responsibility: Assistant Village Manager ACTION: SINGLE FAMILY HOMES REINVESTMENT/DEVELOPMENT CODE UPDATE Key Issues Activities/Milestones • Code Modifications I. Market Code Changes to Developers Architects and Builders 2. Board Report: Midyear Report (teardowns, permits, etc.) 3. Review Development Code 4. Planning and Zoning: Review 5. Decision: Development Code Amendments Responsibility: Building and Inspection Services PRIORITY Mgmt — High Time 3/19 FINE$ 10/19 10/19 11/19 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 86 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ACTION: RIVER TRAILS PARK DISTRICT: IGA PRIORITY FOR FLOOD CONTROL Mgmt Key Issues Activities/Milestones Time • Interlocal Agreement 1. COW: IGA Discussion/Direction 3/19 • Flood Control 2. Decision: IGA Approval 4/19 • Project • Use of Parkland Responsibility: Public Works ► Management in Progress 2019 1. Annual CDBG Report 2. Annual Single Family Rehabilitation TIME 12/19 12/19 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 87 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL GOAL 2 BUSINESS: STRONG LOCAL ECONOMY, SUPPORT FOR INNOVATION, ENTREPRENEURIALISM AND SMALL BUSINESS ACTION: RANDHURST VACANCY STRATEGY Key Issues Activities/Milestones PRIORITY Policy — High Time A. Vacant "Big Box" — Carsons Retail Recruitment 1. Participate with DLC ICSC Meeting Ongoing Receive proposal 2. Work with DLC Group on Main Street Ongoing Vacancies 3. Participate with DLC ICSC Meeting 5/19 4. Install Street Lights 12/19 5. Receive proposal TBD B. Outparcel Development (2) Responsibility: Community Development ACTION: UNITED AIRLINES PROPERTY REDEVELOPMENT Key Issues Activities/Milestones • Lack of Priority 1. Meet with United Airlines representative Responsibility: Village Manager PRIORITY Policy — High Time 3/19 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 88 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ACTION: VACANT COMMERCIAL: INVENTORY, PRIORITY ASSESSMENT REPORT Policy Key Issues Activities/Milestones Time 1. Board Report: Current Vacancies and 6/19 Activities Responsibility: Community Development ACTION: VIDEO GAMING: 1 YEAR EVALUATION PRIORITY REPORT Mgmt — Top Key Issues Activities/Milestones Time 1. COW: Report 1/20 Responsibility: Village Administration ► Management in Progress 2019 1. Hobby Lobby Vacancy: Replacement Business: ICSC Kimco 2. Business Outreach/Visitation Program Reports 3. Workforce Readiness Program (with School District 214) TIME 5/19 7/19 Ongoing Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 89 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL GOAL 3 INFRASTRUCTURE: WELL-DESIGNED, WELL- MAINTAINED PUBLIC SPACES AND FACILITIES ACTION: LEVEE 37/PUMP IMPROVEMENT/FLOOD PRIORITY CONTROL Policy — Top Key Issues Activities/Milestones Time A. Interlocal Agreements 1. COW: IGA with 3/19 a. River Trails Park District b. MWRD 2. Decision: IGA 4/19 a. River Trails Park District b. MWRD 3. Complete design: Stormwater Detention 8/19 4. Issue RFP 9/19 5. Evaluate bids 10/19 6. Decision: Award Contract for 10/19 Construction 7. Construction 11/19-2020 B. Burning Bush Trails Park Stormwater Detention C. Pump Improvements 1. Corps of Engineers complete design 10/19 2. Corps of Engineers issue RFP for 12/19 Construction 3. Construction 4/20-8/20 D. Aspen Trail 1. Complete Design 2020 Responsibility: Public Works Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 90 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ACTION: DOWNTOWN PEDESTRIAN CROSSING PRIORITY Policy — High Key Issues Activities/Milestones Time A. Emerson/Central 1. Secure IDOT Permit 5/19 2. Issue RFP 6/19 3. Decision: Award Contract for 7/19 Construction Complete 4. Construction 11/19 B. Main/Busse 1. Lobby State/IDOT Ongoing C. Pine/Central 1. Select Contractor 2. Decision; Award Contract for Design 4/19 3. Complete Design 8/19 4. Secured IDOT Funding 9/19 5. Construction 2020 D. Signal Modification: NW/ Emerson, NW/Main, Prospect Ave./Main 1. Decision Award: Contract for Design 3/19 2. Complete Design 6/19 3. Decision: Award Contract for 9/19 Construction 4. Construction 12/19 Responsibility: Public Works ACTION: RAND/CENTRAL TRAFFIC STUDY: PRIORITY ENGINEERING DESIGN PHASE 2 Policy Key Issues Activities/Milestones Time 1. Complete Phase 1 — Design 6/19 2. Apply for Federal Funding — STP 3/19 ($4 —5 million) 3. Announce Award Notice 9/19 Responsibility: Public Works Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 91 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ACTION: IDOT STRATEGY: VILLAGE POSITION AND PRIORITY ADVOCACY Mgmt-TOP Key Issues Activities/Milestones Time 1. Prepare "White Paper" — List of Projects 5/19 2. Board Report: Legislative and Lobbying 6/19 Strategy Responsibility: Village Manager ACTION: CIP: PROJECTS AND FUNDING Key Issues • Relationship • New Relationships • Modify Capital Activities/Milestones 1, Complete Long Range Funding, Best Practice, Backlog 2. Finance Commission Review 3. Decision: Direction 4. Implementation Responsibility: Finance ACTION: BACKYARD DRAINAGE IMPROVEMENTS POLICY Key Issues • Village Design • Village Funding • Enforcement • Neighbor — Neighbor Inconsistency Activities/Milestones L Prepare report 2. COW: Review and Direction Responsibility: Public Works PRIORITY Mgmt — High Time 4/19 4/19 6/19 1/20 PRIORITY Mgmt — High Time 5/19 6/19 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 92 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ACTION: ALGONQUIN ROAD IMPROVEMENTS PRIORITY Mgm t —High Key Issues Activities/Milestones Time • Sidewalks 1. Issue RFP for Design 4/19 • Lighting 2. Decision: Award Contract for Design 5/19 • Drainage 3. Complete design 8/19 4. Issue RFP for Construction 9/19 5. Decision: Award Contract for Construction 10/19 6. Complete Construction 11/19 Responsibility: Public Works ACTION: COMPLETE STREETS: POLICY DEVELOPMENT Key Issues Activities/Milestones 1. Complete draft policy 2. Decision: Complete Streets Policy PRIORITY Mgmt Time 10/19 12/19 Responsibility: Public Works/Community Development ACTION: PRIVATE FIBER BETWEEN VILLAGE BUILDINGS Key Issues Activities/Milestones 1. Board Report 2. Decision: Funding Responsibility: Public Works PRIORITY Mgmt Time 6/19 7/19 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 93 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Management in Progress 2019 1. SCADA System PC Upgrades 2. Large Truck Vehicle Lift 3. Annual Sewer Televising/Condition Assessment 4. Annual Sanitary Sewer Flow Monitoring 5. Bridge Inspections ► Major Projects 2019 TIME 6/19 6/19 10/19 10/19 10/19 I TIME I 1. Busse Road Improvements: Phase 1 Engineering 6/19 2. Golf Road Streetscape: Design/Engineering 6/19 3. Neighborhood Street Lights: Randview Highlands — Phase 1 6/19 4. Village Hall Parking Deck Lighting: Upgrade 6/19 5. Melas/Meadows Bridge Phase 1: Design 6/19 6. Combined and Separate Sanitary Sewer Main: 30,000 Linear Feet 8/19 Lining 7. Booster Station 4 Motor Control Panel: Replacement 9/19 8. Street Light LED Conversion (Retrofit) 10/19 9. Tree Planting Program 10/19 10. New Sidewalk: Construction a. Golf Road 10/19 b. Rand Road 10/19 11. Salt Brine Maker 10/19 12. George Street Bridge Improvements 10/19 13. Prospect Meadows Storm Sewers Improvement: Construction 10/19 14. Neighborhood Drainage Improvements 10/19 15. Water Reservoir Rehabilitation Tank 5E 10/19 16. Fairview Lift Station: Rehabilitation 10/19 17. Rand Road/Kensington Road/Route 83 Intersection Street Lighting: 12/19 Design and Construction 18. Water Main Replacement: 9,000 Linear Feet 12/19 19. Public Safety Building: Construction 4/20 20. Route 83/Kensington/Rand Intersection: Phase 1 4/20 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 94 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL GOAL 4 CULTURAL CLIMATE: HONORING HISTORY, HERITAGE AND DIVERSITY ACTION: COMMUNITY OUTREACH ACTION PLAN Key Issues • Mission Activities/Milestones 1. Receive Action Plan for Community Engagement 2. Board Report: Action Responsibility: Village Manager's Office PRIORITY Policy Time 4/19 5/19 ► Management in Progress 2019 1. National Night Out TIME 8/19 2. Celebration of Cultures (2nd year) 9/19 3. Outreach to School Social Work Ongoing 4. Love and Logic Parenting Classes: Curriculum Update Ongoing 5. Shelter Plan Ongoing 6. Diversity Engagement Outreach Strategy: Recommendations [ ] Implementation (including Cultural Competency) 7. Human Services eNewsletter: Creation 8. Social Service Program for Senior: Grant Funding and Voucher for Transportation 9. Kickin with Cops Summer Soccer Program 10. Shopping with Cops 11. Five -0 — 5K Run 12. Citizen's Police Academy 13. Culver's Butter Burgers & Badges Event Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 95 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL GOAL 5 COMMERCIAL BUSINESS DISTRICT: VIBRANT DOWNTOWN AND COMMERCIAL AREAS ACTION: MAPLE STREET LOFTS Key Issues • Land Sale • Temporary Permit Activities/Milestones 1. Decision 2. Submit permits 3. Decision Complete IGA with Park District — Temporary Parking 4. Closing Land Sale 5. Construction Responsibility: Community Development PRIORITY Policy — Top Time 4/19 7/19 5/19 8/19 9/19-12/21 ACTION: CENTRAL AND MAIN DEVELOPMENT PRIORITY Policy — Top Key Issues Activities/Milestones Time • Zoning 1. Decision: Zoning/Development Agreement 3/19 • Land Sale 2. Closing Land 8/19 3. Construction 9/19-12/20 Responsibility: Community Development Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 96 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ACTION: METRA/UNION PACIFIC: CITY POSITION PRIORITY AND ADVOCACY Policy — Top Key Issues Activities/Milestones Time 1. Discuss clearing inbound trains at Highway 9/19 83 with UP/Metric 2. Finalize report on station relocation and 12/19 platform 12/19 3. Board Report Responsibility: Village Manager/Public Works ACTION: BLOCK 56 DEVELOPMENT PRIORITY Policy — High Key Issues Activities/Milestones Time 1. Review development proposal 7/19 Responsibility: Community Development ACTION: DOWNTOWN RAIL CROSSINGS: RESEARCH PRIORITY REPORT Mgmt — Top Key Issues Activities/Milestones Time 1. Prepare report on crossing options 9/19 2. Board Report 10/19 Responsibility: Public Works Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 97 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ACTION: PARKING MARKETING TO COMMUTERS PRIORITY Mgmt — Top Key Issues Activities/Milestones Time 1. Continue marketing programs: parking at Ongoing Emerson Street 2. Board Report: Utilization Ongoing Responsibility: Public Works ACTION: ELEVATOR AND PARKING GARAGE PRIORITY Mgmt — Top Key Issues Activities/Milestones Time 1. Issue RFP 3/19 2. Evaluate proposals 3/19 3. Decision: Award Contract for Design 4/19 4. Complete Design 6/19 5. Issue RFP for Construction 8/19 6. Decision: Award Contract 9/19 7. Complete Construction 1/20 Responsibility: Public Works ACTION: MOUNT PROSPECT POINTE DEVELOPMENT PRIORITY Mgmt — Top Key Issues Activities/Milestones Time A. Development 7/19-12/19 1. Complete construction — Three Building B. Traffic Signal (IDOT) 1. Approval by IDOT 7/19 2. Installation 7/20 Responsibility: Community Development Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 98 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ACTION: BUSSE POCKET PARK PRIORITY Mgmt Key Issues Activities/Milestones Time 1. Complete bid documents 5/19 2. Decision: Award Construction Contract 6/19 3. Construction 7/19-11/19 Responsibility: Community Development ACTION: PARK TERRACE DEVELOPMENT Key Issues Activities/Milestones 1, Complete Construction — 1st Building 2nd Building Responsibility: Community Development PRIORITY Mgmt Time 8/19 12/19 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 99 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL GOAL 6 GOVERNANCE: FINANCIALLY SOUNDLY, PROVIDING EXCEPTIONAL SERVICE ACTION: CHICAGO EXECUTIVE AIRPORT CITY PRIORITY POSITION AND ADVOCACY Policy - Top Key Issues Activities/Milestones Time • City Position 1. COW: Discussion 3/19 2. Decision: Direction 4/19 Responsibility: Village Manager ACTION: COMMUNITY BRANDING Key Issues Activities/Milestones 1. Finalize Branding Strategy 2. COW: Review/Direction Responsibility: Village Manager PRIORITY Policy Time 6/19 7/19 ACTION: CYBER SECURITY REPORT PRIORITY Mgmt —High Key Issues Activities/Milestones Time 1. Board Report 8/19 Responsibility: Village Manager Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 100 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ACTION: PENSION: FUNDING POLICY PRIORITY Mgm t —High Key Issues Activities/Milestones Time 1. Prepare policy 3/19 2. Finance Commission: Review 3/19 3. Decision: Policy 4/19 Responsibility: Finance ACTION: ALTERNATIVE REVENUES REPORT PRIORITY Mgmt —High Key Issues Activities/Milestones Time 1. Meet with Finance Commission 3/19 2. Prepare recommendations 3/19 3. Decision: Direction 4/19 Responsibility: Finance ACTION: OPEB: DIRECTION PRIORITY Mgmt Key Issues Activities/Milestones Time 1. Prepare report 6/19 2. Board Report 6/19 Responsibility: Finance Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 101 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ACTION: ILLINOIS FIRE CHIEF'S REPORT PRIORITY Mgmt Key Issues Activities/Milestones Time 1. Receive report 6/19 2. Board Report 6/19 Responsibility: Fire ► Management in Progress 2019 1 TIME 1. Annual Strategic Plan: Update 3/19 2. Gang Unit (SOU): Reinstate 4/19 3. Village Wide P -Card Program: Implementation 4/19 4. Household Hazardous Waste Collection Program: Expansion 4/19 5. Informa Cast Solution — Phase 2: Expansion 6/19 6. Shelter Plan: Sites, Training Volunteers 6/19 7. Onboarding: Online and Use of Docusign 6/19 8. Wellness Initiative (Bio Metrics Testing, Team Building, Picnics, etc.) 6/19 9. Disaster Exercise: Completion/Report 6/19 10. Historic Record Keeping (Citizenserve and Laserfiche): Completion 6/19 11. Hoarding, Nuisance and Deteriorated Structures: Training 6/19 12. Audit Pamphlet 7/19 13. Cartegraph Update to Cloud Based Server 7/19 14. Envisio Performance Metrics and Dashboard 7/19 15. CRM/Village Mobile App Replacement 7/19 16. Electronic Personnel Action Form (PAF) 8/19 17. Cash Management Software Report 8/19 18. Social Media: Instagram 10/19 19. New World Servers/Software: Upgrade 11/19 20. eBilling/Online Payment: Development 11/19 21. Public Works Accreditation Approval 11/19 22. Fire Strategic Plan 12/19 23. Vendor Invoices and Payments: Electronic 12/19 24. Video Series for You Tube: FAQ 12/19 25. Personnel Files to Digital Storage 12/19 26. Online Permitting through Citizenserve: Implementation 12/19 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 102 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Management in Progress 2019 (Continued) 27. Leadership Academy 2019 28. Social Media Groups: Analytics Development 29. File Vault Digitalization 30. NIMS Training and Certification 31. Text Method for Communications: Emergency and Non -Emergency 32. Police Software: Upgrades 33. Fire Accreditation: Step 2 - Application 34. Budget -In -Brief Document: Revision 35. Utility Bill Print: RFP 36. General Ledger Accounts: Expanded Quarterly Review 37. Automating Accounting Processes 38. Electronic Payments Expansion: Electronic Vendor Invoices 39. Online Payment Options: Expansion 40. Third Party Service Providers: Review 41. Community Risk Reduction: Community Education Program 42. School Crisis Plan and Training 43. Cancer Awareness: Policy and Program 44. Fire Employee Go Kit Program 45. Active Shooter Training 46. Cook County Pharmaceutical Distribution Plan: Completion 47. Long Term Recovery Plan • Shelter • Continuity of Operations 48. Paperless New Hire Kits 49. Non -Union Employees Merit Based Increase Program: Enhancement 50. Personnel Actions Module (New World) Implementation 51. Wellness Program (75% Participation Goal) 52. CCC Network Equipment: Replacement 53. Public Works Network Equipment: Replacement 54. Wireless Access Points - All Village Facilities: Replacement 55. Fiber Installation: Village Hall to Police/Fire 56. Village Hall: Network Equipment Replacement 57. Windows 2008 Servers: Replacement 58. Police Field Training for New Hires: Completion 59. Citation and Crash Software (Quicket): Deployment 60. Fitness Equipment for New Police Headquarters: Purchase 61. School Safety with School District 214 (Armed Retired Police) 62. Police Recruit Test I TIME I Ongoing Ongoing Ongoing Ongoing Ongoing Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 103 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL ► Management in Progress 2019 (Continued) 63. Relias Replacement: Direction 64. Overnight Parking Software: Purchase 65. Police Smart Scheduling Software 66. Crime Free Housing Civilian: Hire 67. Police Property Custodian Officer: Hire 68. Specialized Police Vehicles: Purchase 69. Northwest Central CAD/RMS Replacement 70. Labor Negotiations and Contract: Patrol Sergeants 71. Mount Prospect Website: Refresh ► Major Projects 2019 1. Village Hall Lobby Message Board: Upgrade 2. Community Room AV Equipment: Upgrade 3. Public Works HVAC Improvements 4. Electronic Message Board at Village Hall: Installation TIME Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 104 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL Policy Calendar 2019 Village of Mount Prospect Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 105 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MONTH MARCH 2019 1. Decision: Perlmark Senior Housing Project 2. COW: River Trails Park District IGA for Flood Control 3. COW: Levee 37 IGA's with River Trails Park District and MWRD 4. Decision: Award Contract for Signal Modifications Design 5. Decision: Central and Main Development Agreement and Zoning 6. COW: Chicago Executive Airport Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 106 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MONTH APRIL 2019 1. Decision: River Trails Park District IGA for Flood Control 2. Decision: Levee IGA's with River Trails Park District and MWRD 3. Decision: Award Contract for Pine/Central Crossing Design 4. Decision: Maple Street Lofts 5. Decision: Award Contract for Garage Elevator Design 6. Decision: Chicago Executive Airport 7. Decision: Pension Funding Policy 8. Decision: Alternative Revenue Report/Direction Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 107 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MONTH MAY 2019 1. Decision: Award Contract for Algonquin Road Improvements Design 2. Board Report: Community Outreach Action Plan 3. Decision: Maple Street Lofts — IGA with Park District Temporary Parking Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 108 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MONTH JUNE 2019 1. Board Report: Current Village Sustainability Efforts 2. Board Report: Vacant Commercial Inventory 3. Board Report: IDOT Legislative and Lobby Strategy 4. Decision: CIP Projects and Funding 5. COW: Backyard Drainage Improvement Policy 6. Board Report: Private Fiber Between Village Buildings 7. Decision: Award Contract for Busse Pocket Park Construction 8. Board Report: OPEB Direction 9. Board Report: Illinois Fire Chief's Report Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 109 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MONTH JULY 2019 1. COW: South Mount Prospect Plan 2. Decision: Award Contract for Construction Emerson/Central Crossing 3. Decision: Funding for Private Fiber between Village Buildings 4. COW: Community Branding Direction Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 110 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MONTH AUGUST 2019 1. Board Report: 105 Main Redevelopment 2. COW: Community Sustainability — Framework for the Future 3. Board Report: Development Code — Midyear Report 4. Board Report: Cyber Security Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 111 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MONTH SEPTEMBER 2019 1. Decision: South Mount Prospect Plan Adoption 2. COW: Single Family Home Rehabilitation 3. COW: Senior Report — Assessment and Gap Analysis 4. Decision: Award Contract for Garage Elevator Design Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 112 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MONTH OCTOBER 2019 1. Decision: South Annexation and Special Service Area 2. Decision: Levee 37 Award Contract for Stormwater Detention Project Construction 3. Decision: Award Contract for Algonquin Road Improvements Construction 4. Board Report: Downtown Rail Crossing Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 113 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MONTH NOVEMBER 2019 1. Decision: Development Code Amendments — Single Family Homes Reinvestment Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 114 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MONTH DECEMBER 2019 1. Decision: Complete Streets Policy 2. Board Report: Metra/Union Pacific Station Relocation and Platform Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 115 Leader's Guide 2019 Final Report/Mayor and Village Board/Mount Prospect, IL MONTH January 2020 1. COW: Video Gaming 1 Year Evaluation Report Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 116 EXECUTIVE S UMMA R Y 2019 =m* 2024 2034 Mayor and Village Board Mount Prospect, Illinois January 2019 Lyle Sumek Associates, Inc. 9 Flagship Court Palin Coast, FL 32137-3373 Phone: (386) 246-6250 Fax: (386) 246-6252 E-mail: sumekassoc@gmail.com Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois Table of Contents Strategic Plan/Implementation Guide: Model 1 Mount Prospect Vision 2034 2 Mount Prospect Village Government: Our Mission 7 Mount Prospect Village Government: Core Values 8 Village of Mount Prospect Plan 2019 — 2024 9 Village of Mount Prospect Action Agenda 2019 25 This report and all related materials are copyrighted. This report may be duplicated for distribution to appropriate parties as needed. No unauthorized duplication is allowed, including for use in training within your organization or for consulting purposes outside your organization. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois S TR A TE k/ 71111-l"'FRAMEWORK Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 VISION 2034 ""Desired Destination for Mount Prospect" PLAN 2024 "'Map to Mount ProspectIs Destination" E'X1*ECU`/"I1)N "Route for Next Year"' �fl MISSION ""Responsibilities of Mount Prospect -s Village Govemment" ---- �1 BELIEFS "Expectations of Mount Prospect -s Village Employees Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois Mount Prospect Vision 2034 Mount Prospect Vision 2034 represents the BEST OF SUBURBAN COMMUNITIES — THRIVING,," PROUD, (2) DIVERSE(3) and CONNECTED (4) — having a RICH HERITAGE, o) STRONG VALUES,(,) TIMELESS YET CONTEMPORARY ATMOSPHERE. (7) Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 2 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois Mount Prospect Vision 2034 PRINCIPLE 1 ► Means 1. Growing local economy with successful Mount Prospect businesses 2. Having a robust climate for retail and restaurant businesses 3. Having residents viewing the community as thriving, overcoming misperceptions and misinformation 4. Having a low commercial vacancy rate 5. Having Mount Prospect as a regional destination 6. Having businesses investing in Mount Prospect 7. Having an active life style with amenities for all generations 8. Having opportunities for a healthy and active life style Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 3 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois PRINCIPLE 2 PROUD ► Means 1. Having a strong sense of community 2. Having residents and community organizations contributing to a better Mount Prospect community 3. Having a reputation as a great place to raise your children 4. Having Village managers and employees taking pride in service to the Mount Prospect community 5. Having our children return to Mount Prospect to raise their families 6. Having the Village government reaching out to all neighborhoods 7. Having a unique community identity as Mount Prospect 8. Taking pride in saying " I am from Mount Prospect" 9. Having residents enjoying their lives in Mount Prospect PRINCIPLE 3 DIVERSE ► Means 1. Being an inclusive community that welcomes ALL — cultural backgrounds, ages and incomes 2. Having a diverse business community — types, employment opportunities, entertainment venues 3. Having residents open and accepting 4. Having a community that values and respects differences 5. Learning from others — cultures and ages 6. Having housing available for low income families 7. Having community festivals celebrating various culture but open to all to enjoy 8. Being recognized as a "global community" 9. Having all residents feeling comfortable Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 4 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois PRINCIPLE 4 CONNECTED ► Means 1. Being strong advocates for the Mount Prospect community at the regional, state and federal levels of government 2. Using contemporary methods to inform residents and businesses 3. Having state-of-the-art information technology for businesses and residents 4. Having proactive communications with residents 5. Providing regional leadership on critical issues of importance 6. Having efficient traffic flow throughout the community 7. Working with other municipalities for more effective service delivery and advocacy 8. Involving the residents in the governance and policy development processes with active resident engagement on boards and commissions PRINCIPLE 5 ► Means 1. Celebrating and respecting the community's history and traditions 2. Being a family friendly community for all generations 3. Recognizing and honoring the contributions of others to the community 4. Embracing the community's history 5. Recognizing the community's 100th anniversary 6. Educating new residents on the history of Mount Prospect 7. Having well maintained public infrastructure and facilities Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 5 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois PRINCIPLE 6 STRONG VALUES ► Means 1. Being a family oriented community 2. Providing municipal services valued by residents and delivered in the most cost effective manner 3. Having residents working to solve problems and to create a better future 4. Having top quality public education 5. Being a safe community — any place and any time 6. Becoming residents "hometown" 7. Being the community where you want raise your children PRINCIPLE 7 11 TIMELESS YET CONTEMPORARY ATMOSPHERE ► Means 1. Having a sense of optimism about Mount Prospect's future 2. Being open to new ideas and embracing change 3. Attracting new and emerging businesses to Mount Prospect 4. Having a business friendly reputation and Village processes 5. Having a range of housing choices for all family members 6. Attracting new residents to Mount Prospect 7. Anticipating the future needs, issues and opportunities S. Knowing current worldwide and national trends and applying when appropriate to Mount Prospect Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 6 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois Mount Prospect Village Government: Our Mission The Mission of Mount Prospect Village Government is to ADVANCE OUR COMMUNITY'S COLLECTIVE QUALITY OF LIFE AND POTENTIAL through ADAPTIVE LEADERSHIP and LEADING — EDGE SERVICE DELIVERY. Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 7 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois Mount Prospect Village Government: Core Values MOUNT PROSPECT VILLAGE GOVERNMENT: CORE VALUES RESPECT LISTEN ETHICAL POSITIVE AND OPTIMISTIC COMMITMENT TO SERVICE SOUND ANALYSIS AND DECISION MAKING CONSENSUS Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 8 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois Village of Mount Prospect Goals 2024 Development Business Infrastructure Cultural Climate Commercial Business District Governance Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois GOAL I DEVELOPMENT: BALANCING PRESERVATION, REVITALIZATION, GROWTH ► Objectives 1. Attract local and regional customers to Mount Prospect with lively restaurant establishments, shopping choices and a variety of recreational opportunities 2. Facilitate restaurant/shopping development 3. Ensure a continuum of housing opportunities meets residents' evolving lifestyles to allow residents to maintain their connection to Mount Prospect, including senior and young families 4. Upgrade single family housing stock 5. Expand the development of Downtown, Kensington Business Center and the Southside 6. Solicit development proposals 7. Promote "small space" commercial development 8. Enhance tax base through economic development and business investment ► Short -Term Challenges and Opportunities 1. Attracting more restaurants and entertainment venues to Mount Prospect 2. Determining the Village's role and incentives 3. Connecting Northside and Southside — the rail tracks as a community "divider" 4. Aging, antiquated single family housing stock needing modernization or replacement, including decline EAV 5. Rise and aggressive NIMBY 6. Expectations of retail business versus reality 7. Cook County tax system and taxes impacting residential and commercial development Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 10 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois ► Actions 2019 Policy Agenda 1. South Mount Prospect Plan/Annexations 2. Senior Housing/Aging in Place 3. 105 Main Redevelopment Management A enda 1. Community Sustainability Strategy: Development 2. Single Family Homes Reinvestment/Development Code Update Management in Progress 1. Annual CDBG Report 2. Annual Single Family Rehabilitation Top Priority High Priority High Priority Top Priority High Priority Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 11 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois GOAL 2 BUSINESS: STRONG LOCAL ECONOMY, SUPPORT FOR INNOVATION, ENTREPRENEURIALISM AND SMALL BUSINESS ► Objectives 1. Engage commercial landlords to attract and grow small businesses 2. Identify and market to specific business segments 3. Investigate needs of tech -savvy business to foster growth in the sector 4. Attract businesses with a regional customer base 5. Develop policies to retain businesses 6. Foster a climate for innovation and entrepreneurship 7. Utilize data to focus business development efforts 8. Develop an effective business incubator and accelerator for facilities and programs ► Short -Term Challenges and Opportunities 1. Vacant and underutilized commercial properties 2. Dynamic and productive partnership with Economic Development and Commission, Chamber of Commerce, Downtown Merchants Association 3. Attracting businesses to Mount Prospect 4. Space for major community events 5. Business development opportunities on the Southside with infrastructure 6. IDOT requirements and regulations 7. Competition from neighboring communities 8. Illinois and Cook County tax system Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 12 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois ► Actions 2019 Policy Agenda 1. Randhurst Vacancy Strategy 2. United Airlines Property Development Management Agenda 1. Video Gaming: 1 Year Evaluation Report Management in Progress 1. Hobby Lobby Vacancy: Replacement Business: ICSC Kimco 2. Business Outreach/Visitation Program Reports 3. Workforce Readiness Program (with School District 214) High Priority High Priority Top Priority Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 13 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois GOAL 3 INFRASTRUCTURE: WELL DESIGNED, WELL MAINTAINED PUBLIC SPACES AND FACILITIES ► Objectives 1. Design and implement upgrades, improvements and maintenance for optimum mobility and system sustainability, including pedestrian safety 2. Provide reliable dedicated funding source for each infrastructure component — flood control, water and sewer 3. Communicate with state and county highway departments to resolve troublesome intersection issues with funding mechanism for possible solutions 4. Ensure sustainable public spaces, facilities and systems that match our needs 5. Provide reliable funding source for roads 6. Improve and maintain infrastructure facilities and systems for public health and safety 7. Protect our Village infrastructure investment ► Short -Term Challenges and Opportunities 1. Making Mount Prospect a more walkable, pedestrian friendly community 2. Flooding in certain areas and defining Village role and actions 3. Addressing substandard infrastructure in annexed areas: assessing condition and available funding for improvements 4. Increased traffic flow and congestion 5. Reduced federal and state funding and grants 6. Considering "sustainability" and its application to Mount Prospect Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 14 Executive Summary: 2019 -2024 - 2034/Mayor and Village Board/Mount Prospect, Illinois ► Actions 2019 Policy Agenda 1. Levee 37/Pump hnprovement/Flood Control Top Priority 2. Downtown Pedestrian Crossings High Priority Management Agenda 1. IDOT Strategy: Village Position and Advocacy Top Priority 2. CIP: Projects and Funding High Priority 3. Backyard Drainage Improvements Policy High Priority 4. Algonquin Road Improvements High Priority Management in Progress 1. SCADA System PC Upgrades 2. Large Truck Vehicle Lift 3. Annual Sewer Televising/Condition Assessment 4. Annual Sanitary Sewer Flow Monitoring 5. Bridge Inspections Ma 'or Projects 1. Busse Road Improvements: Phase 1 Engineering 2. Golf Road Streetscape: Design/Engineering 3. Neighborhood Street Lights: Randview Highlands - Phase II 4. Village Hall Parking Deck Lighting: Upgrade 5. Melas/Meadows Bridge Phase 1: Design 6. Combined and Separate Sanitary Sewer Main: 30,000 Linear Feet Lining 7. Booster Station 4 Motor Control Panel: Replacement 8. Street Light LED Conversion (Retrofit) 9. Tree Planting Program 10. New Sidewalk: Construction 11. Salt Brine Maker 12. George Street Bridge Improvements 13. Prospect Meadows Storm Sewers Improvement: Construction 14. Neighborhood Drainage Improvements 15. Water Reservoir Rehabilitation Tank 5E 16. Fairview Lift Station: Rehabilitation 17. Rand Road/Kensington Road/Route 83 Intersection Street Lighting: Design and Construction 18. Water Main Replacement: 9,000 Linear Feet 19. Public Safety Building: Construction 20. Route 83/Kensington/Rand Intersection: Phase 1 Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 15 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois GOAL 4 1 CULTURAL CLIMATE: HONORING HISTORY, HERITAGE AND DIVERSITY ► Objectives 1. Ensure Village policies and practices honor and advance our community character as a diverse, family friendly and connected community 2. Demonstrate commitment as an inclusive community with accessibility for all demographic groups 3. Develop partnerships with business and other governmental units to cultivate opportunities for stakeholder engagement 4. Feature citizen accomplishments, local celebrities and other points of interests 5. Expand learning opportunities and community awareness about diverse cultures — history and traditions 6. Foster a sense of community optimism 7. Encourage connection of "community neighborhoods" 8. Host events that appeal to a wide diversity of residents 9. Target younger audiences so that the community can enjoy the benefit of new, contemporary thinking and to ensure leadership succession ► Short -Term Challenges and Opportunities 1. Developing residents' ownership and pride in Mount Prospect 2. Becoming an "age friendly" community as senior population grows 3. Politicization of Village governance processes 4. Fragmentation of community with separate agendas and personal threats 5. Apathy among many Village residents 6. Pressure to address national and international issues and losing the mission and focus on community service 7. Informing the community with accurate information, and timely response to disinformation and misinformation Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 16 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois ► Actions 2019 Management in Progress 1. National Night Out 2. Celebration of Cultures (2nd year) 3. Outreach to School Social Work 4. Love and Logic Parenting Classes: Curriculum Update 5. Shelter Plan 6. Diversity Engagement Outreach Strategy: Recommendations Implementation (including Cultural Competency) 7. Human Services eNewsletter: Creation 8. Social Service Program for Senior: Grant Funding and Voucher for Transportation 9. Kickin with Cops Summer Soccer Program 10. Shopping with Cops 11. Five -0 — 5K Run 12. Citizen's Police Academy 13. Culver's Butter Burgers & Badges Event Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 17 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois GOAL 5 1 COMMERCIAL BUSINESS DISTRICT: VIBRANT DOWNTOWN AND COMMERCIAL AREAS ► Objectives 1. Create a unique and vibrant sense of place — contemporary, family -friendly and having a lively feel 2. Create a flexible vision of Downtown that is reflective of market conditions 3. Place strategic destination opportunities for commuters, residents, visitors, customers and others 4. Attract businesses and residential development projects to Downtown 5. Partner with business organizations to make our commercial business districts attractive destinations 6. Facilitate traffic and pedestrian movements and stimulate commercial activity 7. Improve traffic movement in Downtown 8. Become a more pedestrian friendly Village and community 9. Create new value in Downtown ► Short -Term Challenges and Opportunities 1. Parking in Downtown 2. Building Mount Prospect's brand as a place to do business and a place to patronize businesses 3. Loss of momentum with the development community 4. NIMBY and resistance to change, to redevelopment and to new development 5. Positive reputation as a "Great Place to Have a Business" 6. Actions by State government impacting development, redevelopment and business investment/reinvestment Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 18 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois ► Actions 2019 Policy Agenda 1. Maple Street Lofts 2. Central and Main Development 3. Metra/Union Pacific: City Position and Advocacy 4. Block 56 Development Management Agenda 1. Chase Building Redevelopment: Marketing and Conceptual Redevelopment Plan 2. Parking Marketing to Commuters 3. Elevator and Parking Garage 4. Mount Prospect Pointe Development Top Priority Top Priority Top Priority High Priority Top Priority Top Priority F -Top Priority Top Priority Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 19 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois GOAL 6 1 GOVERNANCE: FINANCIAL SOUND, PROVIDING EXCEPTIONAL SERVICE ► Objectives 1. Examine the municipal service model (core services, level of services and delivery systems) to identify areas for improvement 2. Maintain a solid fiscal position through active stewardship of Village finances and resources 3. Explore and evaluate cost options for provision of core services through consolidation or privatization 4. Ensure policies are responsive to changing local and regional dynamics 5. Maintain a positive political atmosphere by adherence to our community principles 6. Develop and maintain productive local and regional relationships 7. Continue to hire/retain a top quality Village workforce dedicated to serving the community ► Short -Term Challenges and Opportunities Potential loss of state shared revenues from the State of Illinois 2. Keeping up with technological changes to improve customer service and business efficiency 3. Maintaining sound communications with residents and businesses in a changing communications environment 4. Public safety and other pension liabilities with increasing contribution requirements and pressure on property tax levy and general revenues 5. Balancing fiscal conservatism with funding the service needs of the community 6. Impact of current anti -law enforcement sentiment and generational differences on police recruitment and retention 7. Financial status and property tax assessment structure in Cook County Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 20 Executive Summary: 2019 -2024 - 2034/Mayor and Village Board/Mount Prospect, Illinois ► Actions 2019 Policy Agenda 1. Chicago Executive Airport City Position and Advocacy Top Priority Management Agenda 1. Cyber Security Report High Priority 2. Pension: Funding Policy High Priority 3. Alternative Revenues Report High Priorit Management in Progress 1. Annual Strategic Plan: Update 2. Gang Unit (SOU): Reinstate 3. Village Wide P -Card Program: Implementation 4. Household Hazardous Waste Collection Program: Expansion 5. Informa Cast Solution - Phase 2: Expansion 6. Shelter Plan: Sites, Training Volunteers 7. Onboarding: Online and Use of DocuSign S. Wellness Initiative (Bio Metrics Testing, Team Building, Picnics, etc.) 9. Disaster Exercise: Completion/Report 10. Historic Record Keeping (Citizenserve and Laserfiche): Completion 11. Hoarding, Nuisance and Deteriorated Structures: Training 12. Audit Pamphlet 13. Cartegraph Update to Cloud Based Server 14. Envisio Performance Metrics and Dashboard 15. CRM/Village Mobile App Replacement 16. Electronic Personnel Action Form (PAF) 17. Cash Management Software Report 18. Social Media: Instagram 19. New World Servers/Software: Upgrade 20. eBilling/Online Payment: Development 21. Public Works Accreditation Approval 22. Fire Strategic Plan 23. Vendor Invoices and Payments: Electronic 24. Video Series for You Tube: FAQ 25. Personnel Files to Digital Storage 26. Online Permitting through Citizenserve: Implementation 27. Leadership Academy 2019 28. Social Media Groups: Analytics Development 29. File Vault Digitalization Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 21 Executive Summary: 2019 -2024 - 2034/Mayor and Village Board/Mount Prospect, Illinois Actions 2019 (Continued) Management in Progress 30. NIMS Training and Certification 31. Text Method for Communications: Emergency and Non -Emergency 32. Police Software: Upgrades 33. Fire Accreditation: Step 2 - Application 34. Budget -In -Brief Document: Revision 35. Utility Bill Print: RFP 36. General Ledger Accounts: Expanded Quarterly Review 37. Automating Accounting Processes 38. Electronic Payments Expansion: Electronic Vendor Invoices 39. Third Party Service Providers: Review 40. Community Risk Reduction: Community Education Program 41. School Crisis Plan and Training 42. Cancer Awareness: Policy and Program 43. Fire Employee Go Kit Program 44. Active Shooter Training 45. Cook County Pharmaceutical Distribution Plan: Completion 46. Long Tenn Recovery Plan • Shelter • Continuity of Operations 47. Paperless New Hire Kits 48. Non -Union Employees Merit Based Increase Program: Enhancement 49. Personnel Actions Module (New World) Implementation 50. Wellness Program (75% Participation Goal) 51. CCC Network Equipment: Replacement 52. Public Works Network Equipment: Replacement 53. Wireless Access Points - All Village Facilities: Replacement 54. Fiber Installation: Village Hall to Police/Fire 55. Village Hall: Network Equipment Replacement 56. Windows 2008 Servers: Replacement 57. Police Field Training for New Hires: Completion 58. Citation and Crash Software (Quicket): Deployment 59. Fitness Equipment for New Police Headquarters: Purchase 60. School Safety with School District 214 (Armed Retired Police) 61. Police Recruit Test 62. Relias Replacement: Direction Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 22 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois Actions 2019 (Continued) Management in Progress 63. Overnight Parking Software: Purchase 64. Police Smart Scheduling Software 65. Crime Free Housing Civilian: Hire 66. Police Property Custodian Officer: Hire 67. Specialized Police Vehicles: Purchase 68. Northwest Central CAD/RMS Replacement 69. Labor Negotiations and Contract: MAP Unit -Patrol Sergeants 2020 70. Mount Prospect Website: Refresh Major Projects 1. Village Hall Lobby Message Board: Upgrade 2. Community Room AV Equipment: Upgrade 3. Public Works HVAC Improvements 4. Electronic Message Board at Village Hall: Installation Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 23 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois Village of Mount Prospect Policy Agenda 2019 Targets for Action TOP PRIORITY South Mount Prospect Plan/Annexations Chicago Executive Airport: City Position and Advocacy Maple Street Lofts Central and Main Development Levee 37/Pump Improvement/Flood Control Metra/Union Pacific: City Position and Advocacy HIGH PRIORITY Downtown Pedestrian Crossing Randhurst Vacancy Strategy Block 56 Development Senior Housing/Aging in Place United Airlines Property Redevelopment 105 Main Redevelopment Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 24 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois Village of Mount Prospect Management Agenda 2019 Targets for Action TOP PRIORITY Community Sustainability Strategy: Development Downtown Rail Crossings: Research Options Parking Marketing to Commuters Elevator and Parking Garage Video Gaming: 1 Year Evaluation Report Mount Prospect Pointe Development IDOT Strategy: Village Position and Advocacy HIGH PRIORITY Single Family Homes Reinvestment/Development Code Update Cyber Security Report CIP: Projects and funding Pension: Funding Policy Backyard Drainage Improvements Policy Alternative Revenues Report Algonquin Road Improvements Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 25 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois Village of Mount Prospect Management in Progress 2019 1. Annual CDBG Report 2. Annual Single Family Rehabilitation 3. Hobby Lobby Vacancy: Replacement Business: ICSC Kimco 4. Business Outreach/Visitation Program Reports 5. Workforce Readiness Program (with School District 214) 6. SCADA System PC Upgrades 7. Large Truck Vehicle Lift 8. Annual Sewer Televising/Condition Assessment 9. Annual Sanitary Sewer Flow Monitoring 10. Bridge Inspections 11. National Night Out 12. Celebration of Cultures (2nd year) 13. Outreach to School Social Work 14. Love and Logic Parenting Classes: Curriculum Update 15. Shelter Plan 16. Diversity Engagement Outreach Strategy: Recommendations Implementation 17. Human Services eNewsletter: Creation 18. Social Service Program for Senior: Grant Funding and Voucher for Transportation 19. Kickin with Cops Summer Soccer Program 20. Shopping with Cops 21. Five -0 — 5K Run 22. Citizen's Police Academy 23. Culver's Butter Burgers & Badges Event 24. Annual Strategic Plan: Update 25. Gang Unit (SOU): Reinstate 26. Village Wide P -Card Program: Implementation 27. Household Hazardous Waste Collection Program: Expansion 28. Informa Cast Solution — Phase 2: Expansion 29. Shelter Plan: Sites, Training Volunteers 30. Onboarding: Online and Use of DocuSign Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 26 Executive Summary: 2019 -2024 - 2034/Mayor and Village Board/Mount Prospect, Illinois 31. Wellness Initiative (Bio Metrics Testing, Team Building, Picnics, etc.) 32. Disaster Exercise: Completion/Report 33. Historic Record Keeping (Citizenserve and Laserfiche): Completion 34. Hoarding, Nuisance and Deteriorated Structures: Training 35. Audit Pamphlet 36. Cartegraph Update to Cloud Based Server 37. Envisio Performance Metrics and Dashboard 38. CRM/Village Mobile App Replacement 39. Electronic Personnel Action Form (PAF) 40. Cash Management Software Report 41. Social Media: Instagram 42. New World Servers/Software: Upgrade 43. eBilling/Online Payment: Development 44. Public Works Accreditation Approval 45. Fire Strategic Plan 46. Vendor Invoices and Payments: Electronic 47. Video Series for You Tube: FAQ 48. Personnel Files to Digital Storage 49. Online Permitting through Citizenserve: Implementation 50. Leadership Academy 2019 51. Social Media Groups: Analytics Development 52. File Vault Digitalization 53. NIMS Training and Certification 54. Text Method for Communications: Emergency and Non -Emergency 55. Police Software: Upgrades 56. Fire Accreditation: Step 2 - Application 57. Budget -In -Brief Document: Revision 58. Utility Bill Print: RFP 59. General Ledger Accounts: Expanded Quarterly Review 60. Automating Accounting Processes 61. Electronic Payments Expansion: Electronic Vendor Invoices 62. Third Party Service Providers: Review 63. Community Risk Reduction: Community Education Program 64. School Crisis Plan and Training 65. Cancer Awareness: Policy and Program 66. Fire Employee Go Kit Program 67. Active Shooter Training Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 27 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois 68. Cook County Pharmaceutical Distribution Plan: Completion 69. Long Term Recovery Plan: Shelter, Continuity of Operations 70. Paperless New Hire Kits 71. Non -Union Employees Merit Based Increase Program: Enhancement 72. Personnel Actions Module (New World) Implementation 73. Wellness Program (75% Participation Goal) 74. CCC Network Equipment: Replacement 75. Public Works Network Equipment: Replacement 76. Wireless Access Points — All Village Facilities: Replacement 77. Fiber Installation: Village Hall to Police/Fire 78. Village Hall: Network Equipment Replacement 79. Windows 2008 Servers: Replacement 80. Police Field Training for New Hires: Completion 81. Citation and Crash Software (Quicket): Deployment 82. Fitness Equipment for New Police Headquarters: Purchase 83. School Safety with School District 214 (Armed Retired Police) 84. Police Recruit Test 85. Relias Replacement: Direction 86. Overnight Parking Software: Purchase 87. Police Smart Scheduling Software 88. Crime Free Housing Civilian: Hire 89. Police Property Custodian Officer: Hire 90. Specialized Police Vehicles: Purchase 91. Northwest Central CAD/RMS Replacement 92. Labor Negotiations and Contract: MAP Unit -Patrol Sergeants 2020 93. Mount Prospect Website: Refresh Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 28 Executive Summary: 2019 —2024 — 2034/Mayor and Village Board/Mount Prospect, Illinois Village of Mount Prospect Major Projects 2019 1. Busse Road Improvements: Phase 1 Engineering 2. Golf Road Streetscape: Design/Engineering 3. Neighborhood Street Lights: Randview Highlands — Phase 1 4. Village Hall Parking Deck Lighting: Upgrade 5. Melas/Meadows Bridge Phase 1: Design 6. Combined and Separate Sanitary Sewer Main: 30,000 Linear Feet Lining 7. Booster Station 4 Motor Control Panel: Replacement 8. Street Light LED Conversion (Retrofit) 9. Tree Planting Program 10. New Sidewalk: Construction 11. Salt Brine Maker 12. George Street Bridge Improvements 13. Prospect Meadows Storm Sewers Improvement: Construction 14. Neighborhood Drainage Improvements 15. Water Reservoir Rehabilitation Tank 5E 16. Fairview Lift Station: Rehabilitation 17. Rand Road/Kensington Road/Route 83 Intersection Street Lighting: Design and Construction 18. Water Main Replacement: 9,000 Linear Feet 19. Public Safety Building: Construction 20. Route 83/Kensington/Rand Intersection: Phase 1 21. Village Hall Lobby Message Board: Upgrade 22. Community Room AV Equipment: Upgrade 23. Public Works HVAC Improvements 24. Electronic Message Board at Village Hall: Installation Copyright (0 2019: Lyle Sumek Associates, Inc. Project 190101 29