HomeMy WebLinkAbout1. COW Agenda 01/13/2015
COMMITTEE OF THE WHOLE
A G E N D A
Meeting Location:Meeting Date and Time:
Mount Prospect Village HallTuesday,January 13, 2015
50S. Emerson7:00 p.m.
I.CALL TO ORDER -ROLL CALL
Mayor Arlene A. Juracek
Trustee Paul HoefertTrustee Steven Polit
Trustee John KornTrustee Richard Rogers
Trustee John MatuszakTrustee MichaelZadel
II.APPROVAL OF MINUTES OF THE COMMITTEE OF THE WHOLE FOR
NOVEMBER25, 2014
III.CITIZENS TO BE HEARD
IV.HUMAN SERVICES DEPARTMENT UPDATE -2015
This Committee of the Whole discussion will provide a general outline and
update of the activities of theHuman Services Department. The new Director has
been in place for just short of a year and this meeting will be an opportunity for
the senior management team of Human Services to highlight the processes they
have begun to put in place to track service needs and changes to the service
delivery methods as the residential population needs change as demographics
evolve. Among the changes the department is implementing is the use of service
satisfaction survey and conversion of paper records to electronic for improved
access among staff.
The Human Services Director will also be requesting a change in staff at the
Community Connections Center(CCC). When the CCC was established the
intake receptionist position was originally approved and budgeted as a full time
position, but due to the budget at the time in 2010 the recruitment focused on
hiring two part time employees. The two part time employees were highly
qualified for the position and remained in the position for four years which is
longer than typical for most part time employees. However, it is unlikely that the
Village will be able to obtain the services of two quality part time employees for
the intake receptionist position that meet the same standard as the previous
incumbents. Therefore, the department is requesting the Village Board consider
converting the two part time receptionist positions to a full time position. The
additional cost is projected at $13,000 for benefits over and above the current
expenses budgeted for the two part time positions.
The Human Services department management staff will be on hand to present
the outline of their program model and plan for monitoring the changes in service
delivery as the demographics of the community continue to evolve and discuss
their request to change the two part-time positions to a full time position.
This discussion will support the elements of the Strategic Plan in the following
areas:
Governance-Quality Service-Provide high-value, relevant municipal services.
IV.MANAGER’S REPORT
Status
V.ANYOTHER BUSINESS
VI.ADJOURNMENT
NOTE:ANY INDIVIDUAL WHO WOULD LIKE TO ATTEND THIS MEETING BUT BECAUSE OF A
DISABILITY NEEDS SOME ACCOMMODATION TO PARTICIPATE, SHOULD CONTACT THE
VILLAGE MANAGER'S OFFICE AT 50 SOUTH EMERSON, MOUNT PROSPECT, ILLINOIS 60056,
847/392-6000, EXTENSION 5327